Samsung SDH-P4041 User Manual

Samsung SDH-P4041 User Manual

All-in-one security system
Table of Contents

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Samsung All-in-One
Security System
User Manual
SDH-P4041

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Summary of Contents for Samsung SDH-P4041

  • Page 1 Samsung All-in-One Security System User Manual SDH-P4041...
  • Page 2: Package Contents

    Remote Control Battery (AAA x 2) Mouse SDC-9440BU 4EA Expansion pipe and Screw Camera Cable 4EA (60FT) Network Cable HDMI Cable CD (User Manual, Quick Guide, RS-485 Connector Quick Guide/Warranty Card (Optional) Router Guide) Network Viewer Software 2_ Samsung All-in-One Security System...
  • Page 3 PRODUCT SPECIFICATION (CAMERA) Details Item SDC-9440BU Electrical Input Voltage DC 12V(by PoE) (not compatible with general PoE) Power Consumption Video Imaging Device 1/2.9" 2M COS Total Pixels 1920 x 1080(1080p) or Higher Scanning System Progressive Synchronization Internal Frequency Horizontal Resolution Min.
  • Page 4 Details Item SDC-9440BU Environmental Operating Temperature/ -10°C ~ +50°C / 90% Humidity IP Grade IP66 Appearance Dimension (W x H x D) W70.8 x H70.4 x D200mm (Bracket included) Weight 255g Design type Box Camera 4_ Samsung All-in-One Security System...
  • Page 5 PRODUCT SPECIFICATION (DVR) Details Item SDR-4200 Operation System Embedded LINUX Input Video Format HD : HD-UTP (Own format, 1080P/720P), SD : CVBS Operation Mode Live/REC/PB/NW Channel 8CH(4CH HD, 4CH SD) Video In Connector Type UTP(HD) x 4CH, BNC(SD) x 4CH NTSC : MAX 1080P (60Hz), PAL : MAX 1080P (50Hz) Video Out HDMI...
  • Page 6 10/100 Mbps Ethernet 4CIF/640 x 360 120fps/100fps (Web), CIF/320 x 180 480fps/400fps (Web) Remote Viewer Transmit Speed 4CIF/640 x 360 16fps (Mobile), CIF/320 x 180 16fps (Mobile) Connection No 10 (Admin 1 + User 9) 6_ Samsung All-in-One Security System...
  • Page 7 - Samsung iPOLiS DDNS - dyndns.com - no-ip.com - changeip.com 7. Mailing Service RS-485 Half Duplex PTZ Control Protocol SAMSUNG-T, VICON, PANASONIC,AD, PHILIPS, PELLCO D, PELLCO P, SAMSUNG-E, GE Intelligent Video Tampering Support Jog & Shuttle Control Mouse USB I/F...
  • Page 8 3. Remocon 4. Mouse(Included Camera) Packing List 5. Quick Guide 6. CD(User Manual, Quick Guide, Router Guide) 7. Cushion 8. PE Bag SDH-P4041 Dimensions (WxHxD) W497 x H298 x D323 mm Gross weight 7.6 Kg 8_ Samsung All-in-One Security System...
  • Page 9 SALES NETWORK SAMSUNG TECHWIN CO., LTD. Samsung Techwin R&D Center, 6, Pangyo-ro 319beon-gil, Bundang-gu, Songnam-si, Gyeonggi-do 463-400, Korea TEL : +82-70-7147-8740~60 FAX : +82-31-8018-3745 SAMSUNG TECHWIN AMERICA Inc. SAMSUNG TECHWIN EUROPE LTD. 100 Challenger Rd. Suite 700 Ridgefield Park, NJ 07660...
  • Page 10: Installing Your System

    SDR-4200/SDR-5200 SAMSUNG ALL-IN-ONE SECURITY SYSTEM Thank you for purchasing a Samsung All In One Security System. Follow the simple steps in this guide to set up and start using your new system. If you have any questions or need help installing your new product please contact our free technical support.
  • Page 11 Do not plug any other cable except normal direct cable in the camera UTP port. Do not plug any other cable except the one connected with the camera in the camera HD UTP port. (Samsung HD UTP dedicated camera : SDC-8340BU, SDC-9440BU, SDC-9410DU) ...
  • Page 12 Rear Connect the DC adaptors (Camera) Connect an BNC camera CONSOLE CONSOLE NETWORK NETWORK e-SATA e-SATA HDMI HDMI HD VIDEO IN HD VIDEO IN POWER POWER AUDIO IN AUDIO IN AUDIO OUT AUDIO OUT VIDEO IN VIDEO IN RS-485 RS-485 DC-12V DC-12V Connect a monitor...
  • Page 13: System Setting

    VIEW THE LAUNCHER MENU The Launcher menu appears on the bottom of the live screen. In Live mode, right-click to display the context menu and select <Show Launcher>. Move the cursor to the bottom and click a desired item in the Launcher menu.
  • Page 14 Click on Date/Time/Language. Set time and date. After filling in the information, Click <OK>. English...
  • Page 15: Network Setting

    Network Setting ❒ Connection Mode (DHCP) Click on Network and select <Connection Mode>. If there occur a problem with Connection Mode, check the connection as “Installing your system” on page 1. If you still have a problem, contact the nearest service center for more information.
  • Page 16 ❒ SETTING UP SAMSUNG iPOLiS DDNS Since you will be accessing the DVR remotely, let’s setup your Samsung iPOLiS account first using the PC. Go to Your PC Open your browser and go to http://www.samsungipolis.com and click <LOGIN>. You first need to create an account.
  • Page 17 Go back to DVR From network tab, click on <DDNS>. Under DDNS Site, select <iPOLiS>. Under Product ID, enter the product ID you created on the Samsung iPOLiS website. Under Quick Connect, select <Use> and click <OK>. Write down the DDNS Host address:.
  • Page 18: Remote Monitoring

    REMOTE MONITORING From a Windows computer Open Windows Internet Explorer and go to http://www.samsungipolis. com and click <LOGIN>. Login with the user ID and password you wrote down earlier. Click < > icon. You will be asked to install the active X plug-in. Enter the user ID and password for the DVR.
  • Page 19: For Android Phone

    : Create a name for the DVR you are adding Model : Select the DVR Host : If you are using Samsung iPOLiS DDNS, enter the DDNS Host Address you SDR-5200 wrote down earlier. (Page 7, 8) It should be www.samsungipolis.com/Product ID HTTP Port : Enter the HTTP Port you wrote down earlier.
  • Page 20: Recording And Playback

    SAMSUNG TECHWIN C... Utilities Install Visit App Store to Download the Samsung iPOLiS mobile app. Search for Samsung iPOLis and install Launch the iPOLiS mobile app add the <iPOLiS mobile>. DVR. At the Add Device pop-up, tap <OK>. Register the DVR to the iPOLiS mobile and click <Save>.
  • Page 21 To change the record quality and resolution, select <REC Quality & Resolution> and click <OK>. System Record Size Possible FPS CIF 352 × 240 2CIF 704 × 240 4CIF 704 × 480 NTSC OFF, 1~30 WD1: 960 × 480 HD:1280 × 720 or 1920 ×...
  • Page 22: Channel Dvr

    8 CHANNEL/ 16 CHANNEL DVR User Manual SDR-4200/SDR-5200...
  • Page 23: User Manual

    Disclaimer Samsung Techwin makes the best to verify the integrity and correctness of the contents in this document, but no formal guarantee shall be provided. Use of this document and the subsequent results shall be entirely on the user's own responsibility. Samsung Techwin reserves the right to change the contents of this document without prior notice.
  • Page 24: Important Safety Instructions

    overview IMPORTANT SAFETY INSTRUCTIONS Read these operating instructions carefully before using the unit. Follow all the safety instructions listed below. Keep these operating instructions handy for future reference. Read these instructions. Keep these instructions. Heed all warnings. Follow all instructions. Do not use this apparatus near water.
  • Page 25 If this product fails to operate normally, contact the nearest service center. Never disassemble or modify this product in any way. (SAMSUNG is not liable for problems caused by unauthorized modifications or attempted repair.) 10. When cleaning, do not spray water directly onto parts of the product. Doing so may cause fire or electric shock.
  • Page 26: Before Start

    You have to keep in mind the following notices : SAMSUNG retains the copyright on this manual. This manual cannot be copied without SAMSUNG’s prior written approval. We are not liable for any or all losses to the product incurred by your use of non-standard product or violation of instructions mentioned in this manual.
  • Page 27 overview Operating Temperature The guaranteed operating temperature range of this product is 0°C ~ 40°C (32°F ~ 104°F). This product may not work properly if you run right after a long period of storage at a temperature below the guaranteed one. Prior to using a device that has been stored for a long period in low temperatures, allow the product to stand at room temperature for a period.
  • Page 28: Table Of Contents

    CONTENTS Important Safety Instructions OVERVIEW Before Start Contents Features Part Names and Functions (Front) Part Names and Functions (Rear) Remote Control Installation CONNECTING WITH OTHER DEVICE Checking the Installation Environment Connecting External Devices Connecting the Network LIVE Getting Started Live Screen Configuration Live Mode Zoom Audio ON/OFF...
  • Page 29 overview SEARCH & PLAY Search Playback Introducing Web Viewer WEB VIEWER Connecting Web Viewer (Windows) Using Live Viewer (Windows) Controlling a Connected PTZ Camera Using Search Viewer Viewer Setup 102 About 103 Connecting Web Viewer (Mac) 105 Using Live Viewer (Mac) 106 Mobile Viewer 107 SEC Backup Viewer BACKUP VIEWER...
  • Page 30: Features

    FEATURES This product can compress 8-channel or 16-channel camera input into a H.264 video clip, or compress 4-channel HD-UTP input or 4/12-channel composite input, and record in HDD and replay the video at the same time. These DVRs also supports network connectivity, providing remote monitoring from a remote PC transferring video and audio data.
  • Page 31: Part Names And Functions (Front)

    overview PART NAMES AND FUNCTIONS (FRONT) POWER NETWORK Part Names Functions USB Port Connects the USB devices. POWER : Displays the power ON/OFF status. LED Indicator REC : Lights on when recording is in progress. NETWORK : Displays both network connection and data transfer status. 10_ overview...
  • Page 32: Part Names And Functions (Rear)

    Composite Video Signal Input Port (BNC type connector). VGA Video Signal Output Port. HD video signal input port (UTP type connection). HD VIDEO IN This unit can be connected with Samsung HD UTP cameras only. (SDC-8340BU, SDC-9440BU, SDC-9410DU) POWER Camera and DVR power input port.
  • Page 33: Remote Control

    overview REMOTE CONTROL POWER Starts or ends the live recording. Displays the Exit pop up screen. NUMBER [0~ + 10] Used as the numeric input keys, or displays a single channel. Sets the ID of the system. Select 2 digits from 0 ~ 9 while pressing the ID Key. Displays or ends PTZ.
  • Page 34 Using the Numeric buttons CHANNEL 1–9 Press each button between 1 to 9. CHANNEL 10 Press the [+10] button first, then press the 0 button again within 3 seconds. CHANNEL 11–16 Press the [+10] button first, then press any number between 1 to 6 within 3 seconds. Changing the Remote Control ID Remote control’s ID and DVR’s ID should be matched for proper operation.
  • Page 35: Connecting With Other Device

    connecting with other device INSTALLATION Please take note of the followings before using this product. Do not use the DVR outdoor. Do not spill water or liquid in the connection part of the product. Do not impose the system to excessive shock or force. Do not pull out the power plug forcefully.
  • Page 36: Connecting External Devices

    CONNECTING EXTERNAL DEVICES AU DI O AU DI O AU DI O AU DI O OU T OU T VI DE O VI DE O VG A VG A NE TW NE TW OR K OR K e- SA TA e- SA TA RS -4 85 RS -4 85...
  • Page 37: Connecting The Camera

    connecting with other device Connecting the RS-485 Device Connect the PTZ camera with the [RS-485 +/-] port on the back of the unit.  You can connect and control the PTZ camera which supports the RS-485 communication.  Check if the RS-485 device is compatible with the product first. ...
  • Page 38: Connecting The Network

    CONNECTING THE NETWORK Connecting to Network through Ethernet (10/100 BaseT) AU DIO AU DIO AU DIO AU DIO OU T OU T VID EO VID EO VG A VG A NE TW NE TW OR K OR K e- SA TA e- SA TA RS -4 85 RS -4 85...
  • Page 39 connecting with other device Connecting to Network through PPPoE AU DIO AU DIO AU DIO AU DIO OU T OU T VID EO VID EO VG A VG A NE TW NE TW OR K OR K e- SA TA e- SA TA RS -4 85 RS -4 85...
  • Page 40: Live

    live GETTING STARTED Starting the system 1. Connect power cable to the product’s rear.  It takes about 10 seconds to display the start screen after booting. 2. The boot up screen appears. Booting up may take about 3 minute, as indicates progress with icons.
  • Page 41 live Shutting Down the System You can shut down the system only if you have logged in to the DVR as administrator. 1. Press the [POWER] button on the remote control or 2014-01-01 01:10:25 right-click to display the context sensitive menu and select <Shutdown>.
  • Page 42  The initial administrator ID is “admin” and the password should be set when logging in for the first time.  Set password for your wireless network if you use the product with a wireless router. Being not protected with password or using the default wireless router password may expose your video data to potential threat.
  • Page 43: Live Screen Configuration

    live LIVE SCREEN CONFIGURATION Icons on the Live Screen You can check the status or operation of the DVR with the icons on the live screen. 2014-01-01 01:10:25 CAM 01 Part Names Functions Current Date, Time Displays the current time and date. Login Information When you are logged in, the “LOG ON”...
  • Page 44 Part Names Functions Displayed if no input is entered in the condition that the camera is set to <ON>. Video Input Status Nothing will be displayed on the screen if the camera is set to <OFF>. Camera Name/ Channel Displays the camera name and the changed channel, if any. Displayed in PTZ setting, and highlighted yellow if PTZ is in operation.
  • Page 45 live Split Mode Menu The context sensitive menu in split mode differs, depending on the login/logout status. 2014-01-01 01:10:25 Scene Mode Audio Off Freeze Stop Alarm Record Play Search Backup Main Menu Shutdown Hide Launcher Logout Menu Functions Scene Mode Refer to “Live Mode”.
  • Page 46 Single Mode Menu The single mode menu is available only in Single Mode. The menu, which appears as <Scene Mode> on a single screen, appears as <Full Screen> after selecting only one channel on a split screen. 2014-01-01 01:10:25 2014-01-01 01:10:25 Scene Mode Full Screen PTZ Control...
  • Page 47 live Show / Hide the Launcher Menu The Launcher menu appears on the bottom of the live screen. 1. In Live mode, right-click to display the context menu and select <Show Launcher> or <Hide Launcher>. If selected <Hide Launcher>, the launcher menu disappears on the bottom of the live screen. 2.
  • Page 48: Live Mode

    LIVE MODE SDR-5200 displays Live images from 16 channels in a total of 8 layout of split screens. Switching the screen mode To switch the split mode, select a screen mode in the launcher menu, or right-click to select a screen mode in the context menu.
  • Page 49 live Manual Switching Press the left/right button on the remote control, or click the arrow <◄/►> key to move to the next split mode. If pressing the right [►] button in 9-split mode : 9-split (CH 1~9) mode 9-split (CH 10~16) mode Auto Sequence CH10 CH11...
  • Page 50 Channel Setting You can display the channel in a desired area of a split screen. 1. Place the cursor over the camera name of each channel to display the <▼> key to the right on the screen. 2. Click a camera name to display a channel list where you can select a different channel. 3.
  • Page 51: Zoom

    live ZOOM This is available only in Single Live mode. In Single mode, select a desired area and use the Zoom function to enlarge it twice. 1. Select <Zoom In> in the right-click menu. Press the [ZOOM] button on the remote control, or simply click < >...
  • Page 52: Event Monitoring

    EVENT MONITORING This will display the channel in sync with a specific event (Motion/Tempering/Video Loss) if it occurs. In “Monitor > Event Display”, set the event monitoring to ON/OFF and specify the event display time. (Page 48) If multiple events occur simultaneously, the screen will switch to a split mode. - 2~4 events : 4-split mode - 5~9 events : 9-split mode - 10~16 events : 16-split mode...
  • Page 53: Main Menu

    main menu You can setup the system properties, devices, and options for recording, event, backup and network. SYSTEM SETUP You can setup Date/Time/Language, Permission, System Properties and Log. Date/Time/Language You can check and setup the current Date/Time and time related properties, as well as the language used for the interface on the screen.
  • Page 54 - Time Server : Enter an IP or URL address of the time server. Date/Time/Language - Last Sync Time : Displays the most recent synchronization Date/Time/Language Holiday time from the selected time server. Date Time Synchronization Setup 2014 -01-01 YYYY-MM-DD - Activate as Server : Set to <Use>...
  • Page 55 main menu Permission Management You can set permissions of each user over the DVR's specific function and settings. Setting the Administrator You can set and change Administrator’s ID and password. The administrator can use and set all menu items and functions. Using the mouse may help make setup easier.
  • Page 56 Setting the Group You can create user groups and setup permissions for those user groups. You can register a user for each group in <User>. Using the mouse may help make setup easier. 1. Use the up/down buttons () in <System> window to Permission Management move to <Permission Management>, and press Group...
  • Page 57 main menu To restrict the user permissions If the admin restricts all permissions of an added group, the users belonging to that group can access only the default minimum menus and can change the user’s own password only. 1. Start the DVR. If all permissions are restricted, only the Login dialog should appear.
  • Page 58 Setting the User You can add a user and edit information of a registered user. Users can be added only if a group was created in <Group> menu. Using the mouse may help make setup easier. 1. Use the up/down buttons () in <System> window to Permission Management move to <Permission Management>, and press User...
  • Page 59: System Management

    main menu Manual Input of ID : Prompts you to enter the user ID manually for the login process. - Checked ( ) : Encloses the registered user IDs with the [ ] symbols. Login Use the virtual keyboard to enter the user ID. ***** Password 4.
  • Page 60 Updating the Software 1. Connect a device storing the software to be updated. (It may take about 10 seconds to recognize the device.)  Upgradeable devices include USB memory and network device.  To update the network, the current DVR should have been connected to the network. Upgrade via the proxy server may not be enabled due to the restricted access.
  • Page 61: Log Information

    main menu Settings You can copy and import the DVR settings by using a storage media. Using the mouse may help make setup easier. 1. Use the up/down buttons () in <System> window to System Management move to <System Management>, and press [ENTER] Settings System Information button.
  • Page 62: Event Log

    Event Log Event log shows recorded events on alarms, motion detections and video loss. It also shows the log and its timestamp. Using the mouse may help make setup easier. 1. Use the up/down buttons () in <System> window to Log Information move to <Log Information>, and press [ENTER] button.
  • Page 63: Setting The Device

    main menu SETTING THE DEVICE You can setup Camera, Storage Device, Remote Device and Monitor. Camera Setting the Camera You can set Video, Audio, Channel Name and Dwell Time of a Camera. Using the mouse may help make setup easier. 1.
  • Page 64 CH Name : Up to 15 characters including blanks are allowed. (The first character should not be empty.)  Refer to “Using Virtual Keyboard”. (Page 34) SEQ-Dwell Time : You can set the dwell time between channels for the Live screen. ...
  • Page 65 main menu Setting the PTZ To use Camera’s PTZ functions, ID and protocols of each camera and DVR should be matched. For other settings, refer to the <Remote Device> settings. (Page 47) Using the mouse may help make setup easier. 1.
  • Page 66 Storage Device You can check information on storage devices. Confirming Devices You can check storage devices and their free space, usage as well as status. Devices available are HDD, and USB devices (Memory, HDD). Using the mouse may help make setup easier. 1.
  • Page 67 main menu Formatting You can format a storage device. Using the mouse may help make setup easier. 1. Use the up/down buttons () in <Device> window to Storage Device move to <Storage Device>, and press [ENTER] button. Format Device HDD Alarm 2.
  • Page 68: Remote Devices

    HDD Alarm You can set alarm settings for HDD defects such as Check Alarm Output Port, Replace Alarm Output Port, and its duration. Using the mouse may help make setup easier. 1. Use the up/down buttons () in <Device> window to Storage Device move to <Storage Device>, and press [ENTER] button.
  • Page 69: Screen Setup

    main menu Monitor You can configure information to be displayed and its format for monitor. Setting the Monitor Using the mouse may help make setup easier. 1. Use the up/down buttons () in <Device> window to Monitor move to <Monitor>, and press [ENTER] button. Monitor Mode 2.
  • Page 70 Setting the Screen Mode You can configure the Live screen and Split Screens. Using the mouse may help make setup easier. 1. Use the up/down buttons () in <Device> window to Monitor move to <Monitor>, and press [ENTER] button. Mode Monitor 2.
  • Page 71: Setting The Recording

    main menu SETTING THE RECORDING You can setup scheduled recording, event recording and other recording related settings. Recording Schedule Make your reservation on a date and time to schedule the recording on specified time. Using the mouse may help make setup easier. 1.
  • Page 72 Recording Color Tags Color Part Names Functions White No Recording No schedule / event recording Orange Continuous Scheduled recording only Blue Event Event recording only Green Both(Cont&Evnt) Both scheduled / event recordings Each press of a selected cell will cycle through <No Recording>-<Continuous>-<Event>- <Both(Cont&Evnt)>.
  • Page 73 main menu Setting Event Recording Properties You can set each channel’s resolution, quality and FPS for event recordings. Using the mouse may help make setup easier. 1. Use the up/down buttons () in <Record> window to REC Quality & Resolution move to <REC Quality &...
  • Page 74: Motion Detection

    SETTING THE EVENT You can set recording options for motion, and video loss event. Motion Detection You can set target detection region and motion, as well as the alarm signal output. When the motion detection region is set, it detects motion within the area. Using the mouse may help make setup easier.
  • Page 75 main menu Setting the Motion Detection Area Select <Motion Region>. When “Motion Region” window appears, select a channel for detection and set the area of motion detection. To set the area in “Motion Region” window In the “Motion Region” window, select desired region Motion Region from <...
  • Page 76: Video Loss Detection

    Video Loss Detection You can set the alarm to be generated on a camera disconnection, which causes a video loss. Using the mouse may help make setup easier. 1. Use the up/down buttons () in <Event> window to Video Loss Detection move to <Video Loss Detection>, and press [ENTER] button.
  • Page 77: Backup

    main menu Alarm Schedule You can set the conditions and operating hours for scheduled alarms. Using the mouse may help make setup easier. 1. Use the up/down buttons () in <Event> window to Alarm Schedule move to <Alarm Schedule>, and press [ENTER] button. BEEP 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 2.
  • Page 78 Type : Sets the backup data format. - DVR : Saved data can be played back only by the DVR. - SEC : Saves data in the Samsung’s proprietary format with built-in viewer, which supports immediate playback on a PC.
  • Page 79: Network Configuration

    main menu NETWORK CONFIGURATION It provides networked monitoring of Live screen from a remote place, and supports mail forwarding function with events. You can configure the network environment which enables such functions. Connection Mode You can set the network connection route and protocol. Setting the Connection Sets the protocol and environment of the network.
  • Page 80: Setting The Port

    IP Address, Gateway, Subnet Mask, and DNS Connection Mode - For <Static> : You can directly input IP Address, Gateway, Interface Port Subnet Mask and DNS. IP Type PPPoE Transfer Bandwidth 600kbps - For <DHCP> : IP Address, Gateway, and Subnet Mask IP Address 192.168.1.200 are set automatically.
  • Page 81 main menu Notification  In a multi-browser environment, the <HTTP Port> should be set to 80 (private port). Select one between 4505 and 4530 for RTSP Network Overview Cable/PPPoE Router (External IP: 109.112.92.133, Modem Local IP: 192.168.1.1 Internet DDNS Server (www.samsungipolis.com) POWER NETWORK...
  • Page 82 1st Set Port Forwarding Setting Port Forwarding is 4520~4524 (4520, 4521, 4522, 4523, 4524) Port Forwarding is 80 SDR-5200 SDR-5200 192. 168. 1. 200 192. 168. 1. 200 4520 4520 2nd Set Port Forwarding Setting Port Forwarding is 4525~4529 (4525, 4526, 4527, 4528, 4529) Port Forwarding is 81 SDR-5200 SDR-5200...
  • Page 83 main menu Connecting and Setting the Network Networking may differ from the connection method, check your environment before setting the connection mode. When no router is used Static mode - Internet connection : Static PPPoE, leased line, and LAN environments allows connection between the DVR and remote user.
  • Page 84 When a router is used  To avoid IP address conflict with the DVR's static IP, check followings : Setting the DVR with a static IP - Internet connection : You can connect the DVR to a router which is connected to an PPPoE/Cable modem or a router in a Local Area Network (LAN) environment.
  • Page 85 main menu Setting Router’s Port Forwarding 1. Set the protocol to <TCP>. Connection Mode Port 2. External Port Range : Enter the TCP Port set in the Interface <Device Port> in <Port> menu of the connected DVR. Protocol Type If more than one DVRs are connected to the router, the Device Port 4520 4524...
  • Page 86 DDNS Setting DDNS is a short form of Dynamic Domain Naming System. DNS (Domain Name System) is a service that routes a domain name consisting of user friendly characters (ex : www.google.com) to an IP address consisting of numbers (64.233.189.104). DDNS (Dynamic DNS) is a service that registers a domain name and the floating IP address with the DDNS server so that the domain name can be routed to the IP address even if the IP is changed in a dynamic IP system.
  • Page 87 main menu Mailing Service You can send an e-mail to a DVR-registered user at a specific time interval, or if an event occurs.  If an event occurs with a channel where the camera’s video is set to <OFF> or the remaining recording count is set to <OFF>, only the text notification will be sent to the applicable email address.
  • Page 88: Group Setting

    Event Setting You can set the interval and type of the event that will be sent to the user. Using the mouse may help make setup easier. 1. Use the up/down buttons () in <Network> window to Mailing Service move to <Mailing Service>, and press [ENTER] button. Event SMTP Group...
  • Page 89 main menu Recipient Setting You can add/remove a recipient(s) to/from the specified group and edit the group if necessary. Using the mouse may help make setup easier. 1. Use the up/down buttons () in <Network> window to Mailing Service move to <Mailing Service>, and press [ENTER] button. Recipient SMTP Event...
  • Page 90: Controlling A Ptz Device

    CONTROLLING A PTZ DEVICE The DVR enables you to adjust the settings of a PTZ camera as well as an ordinary one to your preference. PTZ Device The PTZ device can be activated only if a channel in connection with the PTZ camera is selected. Getting started with PTZ The PTZ camera is available, only if a channel is selected, in the following way : ...
  • Page 91 main menu Using the PTZ camera You can use one camera to perform all functions of PAN, TILT and ZOOM for monitoring multiple places and set the preset to your preference in a desired mode. 1. Launch the <PTZ Control> menu. 2014-01-01 01:10:25 As the <...
  • Page 92: Preset Setting

    The camera-specific menu appears.  You can configure the settings of only those cameras that support the protocols of Samsung, Pelco D/P, AD and Panasonic.  If you are setting Auto Pan or Pattern in the camera menu, press Camera Setup and hold the appropriate button for a certain time so that the button operation can be different from that in normal PTZ setting.
  • Page 93: Search & Play

    search & play SEARCH You can perform the search for recorded data by the time or by the search criteria such as an event. You can access the <Search> menu directly in Live mode. 1. In Live mode, right-click any area of the screen. 2014-01-01 01:10:25 The Live menu appears.
  • Page 94: Event Search

    Zoom In : The map enlarges in detail. Time Search It will switch in the sequence of 24 hours - 16 hours - 8 hours 2014-01-01 Go to First Go to Last - 4 hours. Overlapped Data List1 Zoom In Zoom Out 00:01 Zoom Out : The map will switch in the reverse order of the...
  • Page 95 search & play Motion Search If a motion is detected in each channel, you can set a desired area to perform the search. You can use the mouse to select the related items. 1. Select <Motion Search> in the <Search> menu. Motion Search 2.
  • Page 96: Playback

    PLAYBACK Play You can play data stored in the HDD and backup a desired portion of the data. Using the mouse may help make setup easier. 1. In Live mode, click <Play> in the right-click menu or 2014-01-01 01:10:25 < >...
  • Page 97 search & play Using the Playback Button Part Names Functions Play Timeline Indicates the current playback point, and can be used to move. Skip Backward Moves backward by unit time. (Move by 10 minutes) Backward Fast Used for quick backward playback. (2 - 64x speed) Play Backward Slow Used for backward frame-by-frame search while in PAUSE.
  • Page 98: Web Viewer

    web viewer INTRODUCING WEB VIEWER What is Web Viewer? Web Viewer allows remote access to your DVRs. You have access to live video, archived video, PTZ control (if configured), etc. Product Features Network Remote access from a standard browser Supports PTZ camera controls Supports 1, 4, 9, 16 camera viewing formats (maximum of 16 cameras in the list).
  • Page 99: Connecting Web Viewer (Windows)

    web viewer CONNECTING WEB VIEWER (Windows) 1. Open your web browser and type the IP address or URL of DVR into the URL address box.  “192.168.1.200” is set to IP by default.  Set to an available IP address in IP Installer or "Network > Connection Mode”.
  • Page 100 5. When a program installation wizard window appears, press the [Install] button to install the program. 6. When the program installation is complete, the Explorer window closes. Open the web viewer window again to log in. Live Viewer's main screen appears when you log in successfully after installing the program.
  • Page 101: Using Live Viewer (Windows)

    web viewer USING LIVE VIEWER (Windows) The Live Viewer screen consists of following : Menu Functions Menu Selection Switches into corresponding menu screen by clicking each menu. Address, Name, Time Displays the IP, model name, time, etc. of connected DVR. Select <DVR Time>...
  • Page 102 Menu Functions Controls connect PTZ camera(s). Goes to the relevant menu screen of a camera, which supports OSD menu and changes OSD Menu the menu. Display Pane Displays the video of camera connected to DVR. OSD Information Display a The channel number of the connected DVR are displayed. b Either the <DVR Time>...
  • Page 103 web viewer Split-Screen Click split mode selection button to switch to the corresponding screen mode. SINGLE MODE QUAD MODE NINE MODE SIXTEEN MODE To switch to full screen mode Click < >. Current split screen appears in full screen. Press the [ESC] key to exit the full screen mode. 82_ web viewer...
  • Page 104 Changing the Live Screen Mode  16-split mode does not support “SEQUENCE”, “PREVIOUS” and “NEXT”. : When this button is clicked, the previous screen appears. - In SINGLE MODE, the channel numbers are switched in reverse order. - In QUAD MODE, the screens are changed like 1st 4 channels (1~4) 2nd 4 channels (13~16) 3rd 4 channels (9~12) 4th 4 channels (5~8).
  • Page 105 web viewer To print a screen 1. Click < > button. 2. Print current camera’s video image with the printer connected to the PC operating the Web Viewer. To save as AVI 1. Click < > button. When “AVI Setup” window appears, select the record saving path and capacity.
  • Page 106: Controlling A Connected Ptz Camera

    CONTROLLING A CONNECTED PTZ CAMERA Controlling PTZ If PTZ camera is connected, the < > icon appears on screen. When selecting corresponding camera channel, the PTZ tab is provided to allow you to control the PTZ. Part Names Functions Direction Adjustment Adjusts the direction of a camera.
  • Page 107 web viewer To set a preset 1. Click < > button to display “Preset” window. 2. Click < > to select a desired preset number. 3. Enter the name of preset. 4. Use direction keys to adjust the direction which camera aims at.
  • Page 108 Controlling OSD Menu If connected PTZ camera supports the OSD menu, press the < > to enter camera’s menu screen to change its settings. Part Names Functions Direction Adjustment You can go to a desired menu. ENTER Selects a desired item. Menu On/Off You can On/Off camera’s OSD menu settings.
  • Page 109: Using Search Viewer

    web viewer USING SEARCH VIEWER The Search Viewer screen consists of following :  Up to 3 users can access simultaneously. Menu Functions Menu Selection Switches to the corresponding menu screen by clicking each menu. Address, Name, Time Displays the IP, model name, time, etc. of connected DVR. Split Mode Selection Selects the type of split screen and selects the channel displayed in Display Pane.
  • Page 110 Menu Functions Play Control Adjusts current video’s playback speed and played time position. Displays the corresponding color depending on recorded data type if you place your Recording Color mouse cursor on that area. Display Pane Plays corresponding data on the screen if you select a search result. Searching the Recorded Video in the Calendar Dates having recorded video are marked in blue.
  • Page 111 web viewer Names and Functions of Play Buttons a Moves backward by 10 minutes from the current playing point. b Plays in reverse at doubled speed. The playback speed is doubled up to 64x speed. c Moves backward by 1 second from current playing point. d Moves forward by 1 second from current playing point.
  • Page 112: Viewer Setup

    VIEWER SETUP You can configure the DVR settings remotely on the network. To configure the DVR settings, click <Setup>. System You can configure the various settings of the DVR system. Date/Time/Language For more information, refer to <Date/Time/Language> in the <System Setup> menu. (Page 32) 1.
  • Page 113 web viewer Holiday You can set specific dates to Holidays according to your preferences. For more information, refer to <Setting Holiday> in the <System Setup> menu. (Page 33) Permission Management For more information, refer to <Permission Management> in the <System Setup> menu. (Page 34) Admin You can change the admin ID or the password.
  • Page 114 User You can add, change or remove a user or users. Setup You can set the user permission. System Management For more information, refer to <System Management> in the <System Setup> menu. (Page 38) System Information You can see information of the current system. V1.0xh_yymmddhhmmss Check the Software Version, Broadcast Format and MAC Address.
  • Page 115 web viewer Device You can check a list of devices that are connected to the DVR and configure the necessary settings. Click <Device> in the menu screen. For more information, refer to “Setting the Device”. (Page 42) Camera Camera You can configure the settings of the camera that is connected to the DVR.
  • Page 116 Storage Device You can check and change the settings of the storage device. Device You will see a list of storage devices that are connected to the DVR. You can check the type, used/total, usage and status of the device. HDD Alarm You can set the alarm output channel and the alarm duration for an error.
  • Page 117 web viewer Monitor Monitor You can configure the monitoring screen settings and set the output system. Mode You can switch between live mode and play mode. 96_ web viewer...
  • Page 118: Recording Schedule

    Record For more information, refer to <Setting the Recording>. (Page 50) Recording Schedule If you set a recording schedule for a specific date and time, the recording will start at that specific time. - Apply to All CH : Click <Apply to All CH> to display the confirmation window.
  • Page 119 web viewer REC Quality & Resolution Standard/Event You can set the resolution, frame rate and recording quality for each channel. Record Option You can set the Disk End Mode. Event For more information, refer to <Setting the Event>. (Page 53) Motion Detection You can set the motion detection mode and the sensitivity as well as the alarm output type and the duration.
  • Page 120 Motion Region Set the target motion detection area Video Loss Detection You can set the alarm output time if a video loss occurs. Tampering Detection You can set whether to generate alarm and its dwell time for video tampering events. English _99...
  • Page 121 web viewer Alarm Schedule You can schedule the alarm output according to the day of the week and the time. The default setting is Event Sync, which activates the alarm only if an event occurs. Network For more information, refer to <Network Configuration>. (Page 58) Connection Mode A remote user can access the DVR via the network to check the current mode and the IP address.
  • Page 122 DDNS You can check the DDNS settings. Live Transfer Sets the quality of the image that is transferred from the DVR to the network. Live Transfer A remote user can set the image resolution of the transferred data. Mailing Service You can specify the SMTP server that sends a mail if an event occurs and set the recipient group and users.
  • Page 123: About

    web viewer Group You can add a group to receive the mail if an event occurs and set the permission to receive the event mail for each group. Recipient You can add a user or users who will receive the mail. ABOUT Click <ABOUT>.
  • Page 124: Connecting Web Viewer (Mac)

    CONNECTING WEB VIEWER (Mac) Safari on MAC. If you want to use SDR-4200/5200 DVR Web Viewer with Safari Browser on a Mac, please refer to this user guide and install Multi Viewer with firmware upgrade if necessary. Mac OS versions available: 10.6 or later version Silverlight: 5 or later Safari : 5 or later 1.
  • Page 125 web viewer If Microsoft Silverlight plug-in is already installed 1. Use a web browser to connect to the DVR. 2. If Silverlight plug-in is already installed, you will see the login screen as shown. 3. If the login screen does not appear, check if the DVR set is connected properly with a valid IP address.
  • Page 126: Using Live Viewer (Mac)

    USING LIVE VIEWER (Mac) The Live Viewer screen consists of following : 192.168.1.200 / SDR-5200 192.168.1.200 / SDR-5200 Menu Functions Name, Address Displays a connected DVR’s IP address and model name. Menu Selection Consists of < Live > and < About > menu. These buttons are used for the screen split and full screen mode.
  • Page 127: Mobile Viewer

    web viewer MOBILE VIEWER What is Mobile Viewer? Mobile Viewer is management software that enables you to connect to DVR (Digital Video Recorder) remotely and control the video playback and PTZ operations (if configured) in real time. Key Features Remote access via Smart phone Voice Recognition 1-split and 4-split modes supported in Live Viewer Supports single channel search function...
  • Page 128: Backup Viewer

    backup viewer SEC BACKUP VIEWER You can play a file that is backed up in the format of SEC. Backup in SEC format produces backup data file, library file and self-executable viewer file. If you run the backup file viewer, the backup data file will be automatically played. d e f SDR-5200_CAM 01 2014-01-01 06:59:57...
  • Page 129 backup viewer Part Names Functions Set the screen’s aspect ratio to be displayed. Split Screen The screen switches to the selected split screen mode. Saves the current video’s image as in an image file. Supports jpeg file format. Screen Printout Prints out the current screen.
  • Page 130: Appendix

    appendix PRODUCT SPECIFICATION Details Item SDR-5200 SDR-4200 Operation System Embedded LINUX Input Video Format HD : HD-UTP (Own format, 1080P/720P), SD : CVBS Operation Mode Live/REC/PB/NW Channel 16CH(4CH HD, 12CH SD) 8CH(4CH HD, 4CH SD) Video In Connector Type UTP(HD) x 4CH, BNC(SD) x 12CH UTP(HD) x 4CH, BNC(SD) x 4CH NTSC : MAX 1080P (60Hz), PAL : MAX 1080P (50Hz) Video Out...
  • Page 131 appendix Details Item SDR-5200 SDR-4200 1. Normal REC 2. Schedule REC 3. Event REC - Motion/Tampering/Video Loss 4. Pre REC REC Mode - Off/5sec 5. Post REC Recording - 5/10/20/30sec - 1/2/3/5/60min 6. Time Laps REC - 1,2,3,.., 29,30 fps 1.
  • Page 132 - Samsung iPOLiS DDNS - dyndns.com - no-ip.com - changeip.com 7. Mailing Service RS-485 Half Duplex PTZ Control Protocol SAMSUNG-T, VICON, PANASONIC,AD, PHILIPS, PELLCO D, PELLCO P, SAMSUNG-E, GE Intelligent Video Tampering Support Jog & Shuttle Control Mouse USB I/F...
  • Page 133 appendix Details Item SDR-5200 SDR-4200 RS-485 RS-232C In/Out E-SATA Alarm In Alarm Out Korean, Japanese, Chinese (Simplified), English, French, German, Spanish (European), Italian, Russian, Polish, Czech, Turkish, Netherlands, Language Portuguese (South American), Swedish, Danish, Thailandais, Rumania, Serbia, Croatia, Hungary, Greek, Chinese (Traditional), Finnish, Norwegian (25 Language) 1.
  • Page 134: Product Overview

    PRODUCT OVERVIEW SDR-5200 16CH DVR unit : mm (inches) 413(16.26") English _113...
  • Page 135 appendix SDR-4200 8CH DVR unit : mm (inches) 413(16.26") 114_ appendix...
  • Page 136: Default Setting

    DEFAULT SETTING This returns the factory default settings. The settings are made as follows; Use System/Load Factory Default in MENU  The initial administrator ID is “admin” and the password should be set when logging in for the first time. ...
  • Page 137 appendix Category Details Factory Default Baudrate 9600 Parity None Remote Device Data Stop bit Remote Control ON(00) Device Event Display Display Monitor Multi CH SEQ Time 5 sec Monitor VGA/HDMI 1280X1024 Live Screen Mode Play Screen Recording Schedule CH1~CH16 Both(Cont&Evnt) PRE Event Event Record Duration POST Event...
  • Page 138 Category Details Factory Default IP Type Static Transfer Bandwidth 2Mbps IP Address 192.168.1.200 Interface Gateway 192.168.1.1 Connection Mode Subnet Mask 255.255.255.0 168.126.63.1 Protocol Type Port Device Port 4520~4524 HTTP Port DDNS DDNS Site Network Resolution Live Transfer Quality Server Port SMTP Use Authentication Secure Transfer...
  • Page 139: Troubleshooting

    appendix TROUBLESHOOTING Symptom Countermeasures The system does not turn on and the indicator on the Check if the power supply system is properly connected. front panel does not work at all. Check the system for the input voltage from the power source. If the problem persists even after you have taken the above actions, check the power supplier and replace it with a new one if neccessary.
  • Page 140 Symptom Countermeasures A message of “Need to reset date/time.” Is displayed This message is displayed if there occurs a problem with the time on the screen. setting of the internal clock or an error in the clock itself. Contact the retailer or the service center for more information. The time bar is not displayed in Search mode.
  • Page 141 appendix Symptom Countermeasures Recording does not work. If your player does not display a Live image at all, that indicates recording does not work so first check if you see an image on the screen. Recording does not work if the recording settings are not properly configured.
  • Page 142: Open Source Announcement

    The software included in this product contains copyrighted software that is licensed under the GPL/LGPL. You may obtain the complete Corresponding Source code from us for a period of three years after our last shipment of this product by sending email to help.cctv@samsung.com If you want to obtain the complete Corresponding Source code in the physical medium such as CD-ROM, the cost of physically performing source distribution might be charged.
  • Page 143 c) Accompany it with the information you received as to the offer to of this License, you may choose any version ever published by the Free distribute corresponding source code. (This alternative is allowed Software Foundation. only for noncommercial distribution and only if you received the 10.
  • Page 144: Terms And Conditions

    consider it more useful to permit linking proprietary applications with the computer or modifying a private copy. Propagation includes copying, library. If this is what you want to do, use the GNU Lesser General distribution (with or without modification), making available to the public, Public License instead of this License.
  • Page 145 4. Conveying Verbatim Copies. A separable portion of the object code, whose source code is excluded from the Corresponding Source as a System Library, need not be You may convey verbatim copies of the Program’s source code as you included in conveying the object code work. receive it, in any medium, provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice;...
  • Page 146 permits relicensing or conveying under this License, you may add to a In the following three paragraphs, a “patent license” is any express covered work material governed by the terms of that license document, agreement or commitment, however denominated, not to enforce a provided that the further restriction does not survive such relicensing or patent (such as an express permission to practice a patent or covenant conveying.
  • Page 147 15. Disclaimer of Warranty. Finally, software patents pose a constant threat to the existence of any free program. We wish to make sure that a company cannot effectively THERE IS NO WARRANTY FOR THE PROGRAM, TO THE EXTENT restrict the users of a free program by obtaining a restrictive license from PERMITTED BY APPLICABLE LAW.
  • Page 148 You may charge a fee for the physical act of transferring a copy, and layouts and accessors, and small macros and small inline functions (ten you may at your option offer warranty protection in exchange for a fee. lines or less in length), then the use of the object file is unrestricted, regardless of whether it is legally a derivative work.
  • Page 149 acceptance of this License to do so, and all its terms and conditions for END OF TERMS AND CONDITIONS copying, distributing or modifying the Library or works based on it. 10. Each time you redistribute the Library (or any work based on the How to Apply These Terms to Your New Libraries Library), the recipient automatically receives a license from the original licensor to copy, distribute, link with or modify the Library subject to...
  • Page 150 with Netscapes SSL. This library is free for commercial and non- 1.3. “Covered Software” means (a) the Original Software, or (b) commercial use as long as the following conditions are aheared to. The Modifications, or (c) the combination of files containing Original Software following conditions apply to all code found in this distribution, be it the with files containing Modifications, in each case including portions RC4, RSA, lhash, DES, etc., code;...
  • Page 151 b) under Patent Claims infringed by the making, using, or selling of version will be given a distinguishing version number. Except as Modifications made by that Contributor either alone and/or in provided in Section 4.3, no one other than the license steward has the combination with its Contributor Version (or portions of such right to modify this License.
  • Page 152 DAMAGES, SO THIS EXCLUSION AND LIMITATION MAY NOT APPLY You may not pretend that you wrote this software. If you use it, or TO YOU. only parts of it, in a program, you must acknowledge somewhere in your documentation that you have used the FreeType code. (`credits’) 8.
  • Page 153 For more additional information, send email to help.cctv@samsung.com. THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS “AS IS” AND ANY EXPRESS OR IMPLIED...
  • Page 154 1.20 BSD 2.0 http://www.opensource.org/licenses/bsd-license.html For more additional information, send email to help.cctv@samsung.com. 4. Neither the name of the University nor of the Department may be used to endorse or promote products derived from this software without specific prior written permission.
  • Page 155 Part 4: Sun Microsystems, Inc. copyright notice THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS “AS IS” AND ANY EXPRESS OR IMPLIED (BSD) WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A Copyright ©...
  • Page 156 License URL miniupnpc 1.5 BSD 2.0 http://miniupnp.free.fr/ For more additional information, send email to help.cctv@samsung.com. THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS “AS IS” AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED...
  • Page 157 3. The name(s) of the authors of this software must not be used to Copyright (c) 1984-2000 Carnegie Mellon University. endorse or promote products derived from this software without prior written permission. All rights reserved. THE AUTHORS OF THIS SOFTWARE DISCLAIM ALL WARRANTIES Redistribution and use in source and binary forms, with or without WITH REGARD TO THIS SOFTWARE, INCLUDING ALL IMPLIED modification, are permitted provided that the following conditions are...
  • Page 158 El símbolo Eco representa el compromiso de Samsung Techwin de fabricar productos que respeten el medio ambiente e indica a la vez que este equipo cumple con la Directiva de la Unión Europea EU RoHS.
  • Page 159 SALES NETWORK SAMSUNG TECHWIN CO., LTD. Samsung Techwin R&D Center, 6, Pangyo-ro 319beon-gil, Bundang-gu, Songnam-si, Gyeonggi-do 463-400, Korea TEL : +82-70-7147-8740~60 FAX : +82-31-8018-3745 SAMSUNG TECHWIN AMERICA Inc. SAMSUNG TECHWIN EUROPE LTD. 100 Challenger Rd. Suite 700 Ridgefield Park, NJ 07660...
  • Page 160 1080p Full HD BOX CAMERA User Manual SDC-9440BU CAUTION : Changes or modifications not expressly approved by the part responsible for compliance could void the user's authority to operate the equipment. NOTE : This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
  • Page 161 HD CAMERA Part Names Name Description IR LED These infrared LED's are controlled by the illumination sensor. Lens You can monitor wider range. Illumination Detects incoming light to control the IR LED. Sensor RJ-45 Cable (Length: 18.3m, 60ft) This cable is specific to UTP connection, which is not compliant with the LAN cable. You can use the UTP direct cable (all of 8 pins are used) to extend the length to a max of 100m.
  • Page 162: Installing The Camera

    Standards Approvals  This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 163: Connecting The Dvr

    Adjusting the Camera Bracket 1. Choose an installation site that can sufficiently support the weight of the equipments to be installed. 2. Attach the camera bracket to the wall using the supplied screws. 3. Adjust the direction of the camera to the desired direction, and fix bracket. 4.
  • Page 164 PRODUCT SPECIFICATION Item Details Electrical Input Voltage DC 12V(by PoE) (not compatible with general PoE) Power Consumption Video Imaging Device 1/2.9" 2M COS Total Pixels 1920 x 1080(1080p) or Higher Scanning System Progressive Synchronization Internal Frequency Horizontal Resolution Min. Illumination OLux (IR-LED) Built-in UTP TX Maximum Transmission Length:...
  • Page 165 Item Details Environmental Operating Temperature / -10°C ~ +50°C / 90% Humidity IP Grade IP66 Appearance Dimension (W x H x D) W70.8 x H70.4 x D200mm (Bracket included) Weight 255g Design type Box Camera 6_ English...
  • Page 166 Samsung Techwin cares for the environment at all product manufacturing stages, and is taking measures to provide customers with more environmentally friendly products. The Eco mark represents Samsung Techwin’s devotion to creating environmentally friendly products, and indicates that the product satisfies the EU RoHS Directive.
  • Page 167 SALES NETWORK SAMSUNG TECHWIN CO., LTD. Samsung Techwin R&D Center, 6, Pangyo-ro 319beon-gil, Bundang-gu, Songnam-si, Gyeonggi-do 463-400, Korea TEL : +82-70-7147-8740~60 FAX : +82-31-8018-3745 SAMSUNG TECHWIN AMERICA Inc. SAMSUNG TECHWIN EUROPE LTD. 100 Challenger Rd. Suite 700 Ridgefield Park, NJ 07660...
  • Page 168 SMARTVIEWER 4.3.2 User Manual Before installing or while using this program, visit the Samsung website www.samsungsecurity.com and download and upgrade with the latest S/W version available.
  • Page 169 overview CONTENTS Contents OVERVIEW What is SmartViewer? Key Features of SmartViewer Terminology INSTALLATION Installation To check the Installation Status Log in/out SMARTVIEWER SmartViewer at a Glance Name and function of each item in Live Viewer LIVE VIEWER Name and function of each item in the Video Window Connecting to or Disconnecting from the Device Camera List...
  • Page 170 SEARCH VIEWER Name and function of each item in Search Viewer Device List Date Search POS Search Heatmap search Advanced Search Digital Zoom Searching for Playable Data Playback Control Backup Option Tab SETUP Hide Camera Tab User Tab Viewer-Update Tab Log Information Tab Device Registration Tab Device-Update Tab...
  • Page 171: What Is Smartviewer

    WHAT IS SMARTVIEWER? SmartViewer is an access control tool that enables you to connect to and control a remote Samsung product on your PC via the network. With this tool, you can access Samsung products anywhere around the world via the network, and check the video data from the connected cameras.
  • Page 172: Key Features Of Smartviewer

    KEY FEATURES OF SMARTVIEWER Live Viewer - Monitor a maximum of 36 videos from the connected cameras - Save up to 2 hours of video as one monitoring file - Support full screen mode - Add video to a desired position with the drag & drop method - Add video to the video screen by double-clicking - Support Sequence (automatic screen transition) - Favorite View &...
  • Page 173: Installation

    2. When you see the installation guide screen, click [ Next >]. 3. Specify the destination folder in which the installation files are copied. The default path is “C:\Program Files\Samsung\ SmartViewer\”. - To change the path, click [ Change...] and specify a desired path or select a folder.
  • Page 174 6. Installing SmartViewer will proceed. 7. When the installation is completed, click [ Finish] to exit the installation screen. English _7...
  • Page 175: To Check The Installation Status

    installation Upgrade If you have SmartViewer installed on your PC, click the updater program to proceed with the upgrade. 1. Run the updater program, “Setup Launcher”. The confirmation dialog pops up. 2. Click [ Next >].  Malfunction may occur when SmartViewer is executed immediately after program upgrade.
  • Page 176: Log In/Out

    SmartViewer On your desktop, click the program icon that has been created automatically. SmartViewer gets started. LOG IN/OUT Login To access SmartViewer, you must log in with a registered account at first. 1. On your desktop, click the SmartViewer icon. The login dialog should appear.
  • Page 177 SmartViewer  The following is an example of login failure, where you will see the error message.  Login is disabled for 30 seconds if incorrect password is entered three times in a row. <If an unregistered account is entered> <If you enter an incorrect password>...
  • Page 178: Smartviewer At A Glance

    SMARTVIEWER AT A GLANCE SmartViewer Screen Configuration. Item Description Shows the user ID. S/W title bar Displays the name of the software. Log Out Click to log out. Live Launches the Live Viewer. Search Launches the Search Viewer. Setup Open the setup screen. Exit Terminates the application.
  • Page 179: Name And Function Of Each Item In Live Viewer

    live viewer From the top right corner of the SmartViewer main screen, click the [Live] tab. NAME AND FUNCTION OF EACH ITEM IN LIVE VIEWER t sr q p on m g f e Item Description Displays the list of registered devices. Device List It will show you only the connected devices when you have logged in.
  • Page 180 Item Description Shows/hides the screen tip. Sequence Performs automatic transition of the selected split screens. Delete all files Delete all video files in the tile. Switch Aspect Ratio Select an aspect ratio for display in the Live screen. Full Screen Displays the current video in full screen.
  • Page 181: Name And Function Of Each Item In The Video Window

    live viewer NAME AND FUNCTION OF EACH ITEM IN THE VIDEO WINDOW Item Description Camera Name Shows the name of the device. Date & Time Displays the creation time and date of the video. Display the state of manual recording in progress/ recording stopped in the connected device. Device Recording ...
  • Page 182: Connecting To Or Disconnecting From The Device

    Item Description Microphone Display the status of using the microphone. It shows whether the video is encrypted or not. Video Encryption Only available for devices that support encryption. CONNECTING TO OR DISCONNECTING FROM THE DEVICE To connect to the device 1.
  • Page 183: Camera List

    live viewer CAMERA LIST When the device is connected successfully, you will see a list of cameras that are connected to the device. Camera icons & description In the camera list, the icon to the left of the each camera name will show you the information of the specific camera.
  • Page 184: Alarm Out List & Control

    To select a tile HowTo 1 : Select a tile and double-click a Desired camera. The video from the selected camera will be displayed in the highlighted screen. HowTo 2 : Select a camera and drag and drop it to a desired tile. HowTo 3 : Drag and drop the selected camera video tile to a desired tile.
  • Page 185: Event List

    live viewer EVENT LIST You can check the events that occurred from the device. If an event occurs, the event video will be displayed automatically, of which you can change the settings in the <Setup> menu. Event icons & description In the event list, the icon to the left of each event will show the event information.
  • Page 186 Name and function of each item in the Event window Pause Play from 30 Seconds Play before the Occurrence Previous Event Post Event Fast Play Move by the Frame To check the entire events 1. From the top of the event list, click [Clear Event ( 2.
  • Page 187: List Of Device Status Information

    live viewer To play the latest event video manually 1. From the tile, select a channel to search for. 2. Right-click the channel to display the context menu where you select [Instant Replay]. The Receive Events window will appear. LIST OF DEVICE STATUS INFORMATION You can check the status of the device.
  • Page 188: Favorite List

    FAVORITE LIST Favorite is to save the current split mode setting and the videos from the cameras on the current screen. The Favorite feature is available only if you access the group. To add a favorite item 1. From the favorite item, click [Add ( You can add up to 10 favorite items.
  • Page 189: Digital Zoom

    live viewer DIGITAL ZOOM Digital Zoom is to enlarge the screen image using the magnifier function. This is an enlarged image on the screen; however, it is different from the optical zooming. The maximum factor of the digital zooming is x100 (10000%). Name and function of each item in Digital Zoom For the zooming purpose, you can use the buttons in the Digital Zoom list window as well as those in the bottom of the video window.
  • Page 190 To select a digital zoom area 1. Click the [Zoom In ( )] button on the bottom. The shape of the mouse pointer will switch to [ ]. 2. Click an image to zoom in or select an area to enlarge. The selected image will be enlarged 100% per click.
  • Page 191: Ptz Control

    live viewer PTZ CONTROL If the connected device supports the PTZ functions, you can control the PTZ camera remotely.  Some connected cameras may not support PTZ function. For more information, refer to camera's user manual.  Some PTZ functions can be controlled by the joystick. Name and function of each item in the PTZ Control window Cancel camera menu Power PTZ/Area Zoom/Fish Eye PTZ...
  • Page 192 Control Power PTZ Power PTZ is controlled with toggle. When Power PTZ is selected, the position clicked in video screen move to the center of the video. Control Area Zoom 1. Area Zoom is controlled with toggle. When Area Zoom is selected, the position clicked in video screen moves to the center of the video.
  • Page 193 live viewer To control the preset You can save a specific position of the camera in advance or move to a predefined position. If you click the Preset button, the preset list in the camera will be displayed.  You can add up to 255 presets. (However, the maximum count of presets provided may differ by device.) If you select a preset item in the list, the camera focus will move to the predefined position of the preset.
  • Page 194: To Control The Video Of The Live Viewer

    TO CONTROL THE VIDEO OF THE LIVE VIEWER You can save, print or record the video on the video screen of the selected camera. Capture Record Print To capture the screen This is to capture the video on the video screen in the picture format. You can choose to display the camera title, recording date/time and description on the video and specify the saving path.
  • Page 195 live viewer Record This is to record the video on the selected video screen in a video format. The video will be saved in the proprietary format with the dedicated viewer included. 1. Click [Record ( )] on the bottom of the video screen. 2.
  • Page 196 Video Sequence This is to transit the camera video screen automatically. This is useful especially if the number of connected cameras is greater than the split screens, as many cameras as the split screens will be displayed in the first sequence and the remaining cameras in the next sequence, and so on.
  • Page 197 live viewer Scroll View If the number of cameras that are currently connected is greater than the number of the selected tile pattern, use the scroll bar to move to the next or previous video. Ex) If two 4CH devices sets are connected in a 2x2 tile, you will have a total of 8 videos. You can scroll up or down the list and monitor 4 videos at once.
  • Page 198: Alarm Reset

    Apply Defog to Video Defog function can be set in the supporting devices. 1. Select a video from camera. 2. Click [Defog] menu at the bottom of video window. One from <Off/Auto/Manual> can be selected. Defog level can be selected when the mode is set as <Auto>...
  • Page 199 live viewer Selecting a Fish Eye View Mode If your registered device is a Fish eye camera, you can change the fish eye view mode. Changing the Fish Eye Installation Type You can change the Fish eye installation type. The following view modes correspond to the installation locations.
  • Page 200: Search Viewer

    search viewer From the top right corner of the SmartViewer main screen, click the [Search] tab. NAME AND FUNCTION OF EACH ITEM IN SEARCH VIEWER Item Description Device List Displays a list of devices available. Date Search Displays the recording history. POS Search Search for the POS use history using the time information and keyword.
  • Page 201: Device List

    search viewer Item Description Use the buttons to control the video screen. Video Screen Control Bar For more information, see “Name and function of each item in Live Viewer”. (page 12) Timeline Displays the data range to save using the color bars. Zoom In/Out Zooms in or out the time range of the data found.
  • Page 202: Pos Search

    POS SEARCH You can search for the POS use history using the time information and keyword. To perform the search 1. Specify the time information including year, month, day and time. 2. Enter a keyword for your search. Find whole words only: If this option is not selected, the space between characters will be considered as AND.
  • Page 203: Heatmap Search

    search viewer HEATMAP SEARCH In the video, you can check the frequency of appearance of objects (e.g.- human, car) in each area. Search 1. Select the camera/search target/year/month/date and time for your search. 2. Click or drag the video to select the area for your search. 3.
  • Page 204: Advanced Search

    ADVANCED SEARCH You can refine your search according to the record type. 1. Click the advanced search menu. The Advanced Search window appears. 2. Select a desired item to search for. All : You can search for all camera videos from the selected device.
  • Page 205: Ptz

    search viewer If you use a Fish eye camera, you can control the PTZ. SEARCHING FOR PLAYABLE DATA To specify the play time The blue vertical line in the result pane indicates the play time of the video. 1. Specify the time to search for. 2.
  • Page 206 To select a camera to play If you double-click a camera in the result pane, the video of the selected camera will be added. The default of the timeline is 4 channels, where you can expand the area or use the scroll bar to add up to 16 channels for your search.
  • Page 207: Playback Control

    search viewer To move the play timeline When a recording data item is found, the current time point will be marked as the play timeline. 1. Select a data item to search for. The current time point will be marked as the play timeline. 2.
  • Page 208: Backup

    Name and function of each item in play bar 1. Play & Pause 2. Fast forward/backward (inactive in pause mode) Each time the button is clicked, videos are played at speeds of x2, x4, x8, x16, x32 and x64 in forward or reverse order.
  • Page 209 search viewer To resume the backup If backup is stopped, you can resume the backup later, starting from the stopped point. 1. To exit the backup screen, simply click [Continuous Later]. The current backup will be stopped with the backup screen closed. 2.
  • Page 210: Setup

    setup Click [Setup ( )] in the top right corner of the program screen. Click viewer and device to display setup screen configured with tabs according to each function. Various viewer-related settings can be made using viewer items. A device to connect to SmartViewer can be set or updated using device items. When you complete your settings, click [OK] or [Apply] to apply your settings.
  • Page 211: Date Format

    setup Information Icon If checked, the information of PTZ, speaker settings and recording status will be displayed in the lower area of the video screen. Camera Name If checked, the camera name will be displayed in the upper area of the video screen. Display Event If checked, the event will be displayed in the lower area of the video screen when it occurs.
  • Page 212 Receive Events Auto pop-up of the Receive Events window You can select to create a popup window if there is an incoming event. If checked, the Receive Events window will pop up when an event occur as shown in the figure to the right. Motion Excluded You can select to receive a motion event, one of the event types.
  • Page 213 setup Others Options Language You can select a preferred OSD language for the viewer. Languages supported: Korean, English, Chinese, French, German, Italian, Russian, Spanish, Japanese, Turkish, Czech, Polish, Serbian, Rumanian, Portuguese, Dutch, Croatian, Hungarian, Greek, Taiwanese, Swedish, Danish, Norwegian and Finnish. ...
  • Page 214: Hide Camera Tab

    HIDE CAMERA TAB Setup to display or not to display camera or alarm out objects below the device in a tree.  Objects cannot be found from the tree using Find Object function if the camera is inactivated.  Event information of an inactivated camera is not displayed. English _47...
  • Page 215: User Tab

    setup USER TAB You can add or delete a user, or change the ID or password.  If Auto Login (admin) is set, you can launch SmartViewer directly without providing the ID and password. User List To add a user 1.
  • Page 216: To Delete A User

    To change the user information 1. Select a user whose information you want to change. 2. Click [Modify]. You can change the user information. To delete a user 1. Select a user to delete. 2. Click [Delete]. The selected user information will be deleted. ...
  • Page 217 setup Auto Update If Auto Update is checked, check if a new software file is available in the server. To specify the interval of checking the update server You can specify the interval of checking the update server. 1. Specify the interval and the date. Select one from once/everyday/every week/every month, and you can specify the date/time according to your selection.
  • Page 218: Log Information Tab

    4. To delete the list of logs that you have searched for, click [Remove All].  If you exit the program, the log list will be deleted. You can check the deleted log list in the following path. - Windows XP: C:\Documents and Settings\All Users\Documents\Samsung\SmartViewer3.0\Log - Windows Vista/7: C:\Users\Public\Documents\Samsung\SmartViewer3.0\Log English _51...
  • Page 219: Device Registration Tab

    setup DEVICE REGISTRATION TAB You can add a device, check a list of registered devices, or change the device settings.  If <Apply Camera Title> is checked, logging in and accessing the device or a group that contains the device, the device name registered to the corresponding DVR is shown in the device/camera name list.
  • Page 220 2. Select the model name of the device that you want to connect to. In case of a product of which the model is not in the list, registration is enabled by selecting integrated Samsung model name (Samsung DVR, Samsung Network Camera_ Encoder, Samsung NVR).
  • Page 221 [Modify]. You can change all information except for the model name. If you register a device in <Samsung DVR>, you must complete the device registration and connect to the device before it can be listed in the current window.
  • Page 222: Device Setup

    Device Setup 1. Select a device. 2. Click [Device Setup page]. The Device Setup window appears where you can configure the device settings in details.  The Setup window may differ depending on the connected device; for more information, see the user manual of the appropriate device.
  • Page 223 setup To update the device To update the software of the device, you should save the new software file to your PC in advance. 1. Select a device to update. 2. Select the new software for the update. 3. Specify the path of the update file. 4.
  • Page 224: Open Source License Notification On The Product

    OPEN SOURCE LICENSE NOTIFICATION ON THE PRODUCT The software included in this product contains copyrighted software that is licensed under the Boost Software License 1.0 / Stichting Mathematisch License/Code Project Open 1.02 License. Boost Software License : Boost C++ Libraries – boost Stichting Mathematisch License : Audio File Library Code Project Open 1.02 License : Code Project - A reusable, high performance, socket server class - Part 3, Code Project - AlphaBlendTextBox - A transparent/translucent textbox for .NET, Code Project - An animated progressbar control with many...
  • Page 225 2. Fair Use/Fair Use Rights. OR CONDITIONS OR GUARANTEES. YOU, THE USER, ASSUME ALL Nothing in this License is intended to reduce, limit, or restrict any rights RISK IN ITS USE, INCLUDING COPYRIGHT INFRINGEMENT, PATENT arising from fair use, fair dealing, first sale or other limitations on the INFRINGEMENT, SUITABILITY, ETC.
  • Page 226 SALES NETWORK SAMSUNG TECHWIN CO., LTD. Samsung Techwin R&D Center, 6, Pangyo-ro 319beon-gil, Bundang-gu, Songnam-si, Gyeonggi-do 463-400, Korea TEL : +82-70-7147-8740~60 FAX : +82-31-8018-3745 SAMSUNG TECHWIN AMERICA Inc. SAMSUNG TECHWIN EUROPE LTD. 100 Challenger Rd. Suite 700 Ridgefield Park, NJ 07660...
  • Page 227 Quick Network Setup Guide Connecting to the network using a router By using a router, you can connect your computer and 1 ~ 3 DVR machines to the internet by sharing 1 internet connection via xDSL or cable modem. This installation guide aims at casual users, not for network professionals. POWER NETWORK INTERNET...
  • Page 228 Step 1. Connecting Cables Connect the internet service line (xDSL/Cable Modem) Cable/ADSL/VDSL Broadband Router to your router’s Internet (WAN) port. INTERNET Connect Ethernet cables from your computer and DDNS Server DVRs to the LAN (1 to 4) ports of the router. (www.samsungioplis.com) Direct LAN (Dynamic/Static IP)
  • Page 229 Select <Obtain an IP address automatically> and <Obtain DNS server address automatically>, and click [OK] button. Click [OK] button to finish the setup. Step 2.2 Confirming the Connection Click [Start] on your computer. Click [Run…]. On the appeared command dialog, type ‘cmd’ in the <Open> box and click [OK].
  • Page 230 If the connection does not establish, check all cable connections and go to step 2.1 and select <Repair>. On the “Local Area Connection Status” window, click <Support> tab and check <Default Gateway> if matches to the one found in the [cmd.exe], and check the connection again. Step 3.
  • Page 231 What is port? As usual, the <HTTP Port> uses port 80. If the port is not setted, it is automatically regarded to 80 in http protocol. For example, http://www.yahoo.com and http://www.yahoo.com:80 are regarded the same. Hence, if the <HTTP Port> has been changed other than 80, you need to specify the address as: http://<IP Address>:<HTTP Port>...
  • Page 232 Step 4. Connecting the router to the internet service line Internet connection setup method and steps may differ from routers, check your router’s setup method. Connection types according to your internet service Setting the internet connection may differ from internet service types, check your environment before proceeding and select the appropriate connection type.
  • Page 233 Select your <Internet Connection Type>. Dynamic IP Address Environment Select <Dynamic IP (DHCP)>. Click [Save Settings] button. Static IP Address Environment Select <Static IP>. Enter the <IP Address>, <Subnet Mask>, and <ISP Gateway Address> assigned by your ISP. Click [Save Settings] button. ADSL Environment Select <PPPoE (Username/Password)>.
  • Page 234 Step 4.1-Case 2. NETGEAR WGR614SS Run the Internet Explorer and enter the <Default Gateway> found in Step 2 into the address field and press [Enter]. Enter the user name and password when the router login window appears. Refer to the router user manual for user name and password. Click <Setup>-<Basic Settings>...
  • Page 235 It saves the changes. To check the connection Once connected, status indicator <DHCPClient> is displayed on the top side of the settings screen. Step 4.1-Case 3. LINKSYS WRT54G Run the Internet Explorer and enter the <Default Gateway> found in Step 2 into the address field and press [Enter]. When the router login screen appears, enter the <User name>...
  • Page 236 Dynamic IP Address Environment Select <Automatic Configuration – DHCP>. Click [Save Settings] button on the bottom. Static IP Address Environment Select <Static IP>. Enter <Internet IP Address>, <Subnet Mask>, and <Gateway> assigned by your ISP. Click [Save Settings] button on the bottom. ADSL Environment Select <PPPoE>.
  • Page 237 Step 4.1-Case 4. BELKIN F5D8236-4 Run the Internet Explorer and enter the <Default Gateway> found in Step 2 into the address field and press [Enter]. Click <WAN>-<Connection Type>. Select your internet service type. Dynamic IP Address Environment Select <Dynamic> for the connection type and click [Next>] button.
  • Page 238 To check the connection Once connected, status indicator <Connection> is displayed on the top side of the settings screen. Step 4.1-Case 5. TRENDNET TEW-652BRP Run the Internet Explorer and enter the <Default Gateway> found in Step 2 into the address field and press [Enter]. Enter the user name and password when the router login window appears.
  • Page 239 Static IP Address Environment Select <DHCP Client or Fixed IP>. Select <Specify IP>. Enter the <IP Address>, <Subnet Mask>, and <Default Gateway>. Enter <DNS1> and <DNS2>.  If your ISP provided specific DNS addresses, click <WAN>-<DNS> and enter the provided DNS addresses. When finished, click [Apply] button on the bottom.
  • Page 240 Step 4.2 Checking the connection to the internet Run the Internet Explorer on your computer. Enter the <Default Gateway> found in the Step 2 into the address field and press [Enter]. Click Status tab on the router menu. Check the WAN (Internet) connection status and WAN (Internet) IP address.
  • Page 241 Step 5.1 Port forwarding guide by routers Run the Internet Explorer and enter the <Default Gateway> of the computer, which is the router’s IP address found in Step 2, into the address field and press [Enter]. Step 5.1-Case 1. D-LINK DIR-330 Select <Advanced>.
  • Page 242 . Enter a name for the DVR port in the <Service Name> field.  ex) DVR1 . Enter the <Starting Port> and <Ending Port> while matching to that of <HTTP Port> defined in Step 3.  ex) 80 . In the <Server IP Address>, enter the DVR's IP address defined in Step 3.
  • Page 243 Click [Save Settings] button on the bottom. Once finished, completion screen appears. Step 5.1-Case 4. BELKIN F5D8236-4 Click <Firewall>-<Virtual Servers> on the left menu. Set the <HTTP Port> for port forwarding. . Check the <Enable> checkbox to mark selected. . Enter a name for the DVR port in the <Description> field. ...
  • Page 244 Step 5.1-Case 5. TRENDNET TEW-652BRP Click <Access>-<Virtual Server> on the left menu. Set the <HTTP Port> for port forwarding. . Select [Enable] for the item <Enable>. . Enter a name for the DVR port in the <Name> field.  ex) DVR1 .
  • Page 245 Step 6. Accessing DVR using DDNS service in dynamic IP environment Since the router’s WAN IP address may vary in xDSL/Cable connections hiring dynamic IP allocations, DDNS (Dynamic Domain Name Server) service is provided for accessing the DVR with fixed DDNS address in dynamic IP network environments. Step 6.1 DVR DDNS configuration Use the up/down buttons (▲▼) in <Network>...

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