Samsung SmartTag2 User Manual
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Galaxy SmartTag2
USER MANUAL
EI-T5600
10/2023. Rev.1.0
www.samsung.com

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Summary of Contents for Samsung SmartTag2

  • Page 1 Galaxy SmartTag2 USER MANUAL EI-T5600 10/2023. Rev.1.0 www.samsung.com...
  • Page 2: Getting Started

    Getting started About Galaxy SmartTag2 The Galaxy SmartTag2 is a product that can be attached to pets or objects in order to prevent their loss and to stay updated on their location. You can also launch automation features through the product using its button.
  • Page 3: Replacing A Battery

    Getting started Button Button Function Press to turn off the product alerts notification sound • when it rings. Press twice to find the mobile device connected to the • Button product. Press or press and hold to launch the automation feature •...
  • Page 4 You cannot install the SmartThings app on mobile devices that do not support • products syncing. Ensure that your mobile device is compatible with the products. You must register and sign in to your Samsung account to use the SmartThings • app. English...
  • Page 5 You can use SmartThings Find only on Samsung mobile devices that run Android • 9.0 or later, as well as Samsung mobile devices that support the Find My Mobile feature. The product is a wireless communication device, and performance may be •...
  • Page 6: Using The Product

    If the current location of the product does not appear, the product’s battery • has been discharged or there is no Samsung Android mobile devices nearby to help locate the product. To receive notifications when your product’s location information is updated, turn on the related feature. Refer to Notify me when it’s...
  • Page 7 Using the product More options Product location Current location of mobile device List of devices to display on the Detailed location information and access additional options Searching for the product location with a notification sound You can find the product’s location by triggering a notification sound. Open the SmartThings app on your mobile device.
  • Page 8 Using the product Searching for the product location by signal strength You can find the product’s location by detecting its signal strength. Open the SmartThings app on your mobile device. Tap Life → Find → More → Search nearby. The signal screen of the product you are trying to find will appear. The closer you are to the location of the product you are trying to find, the stronger the signal strength indicated on the screen will be.
  • Page 9 You can receive a notification on your mobile device when the product’s location information is updated, even if the product’s battery is completely discharged or there is no Samsung Android mobile device nearby to help you locate the product. Open the SmartThings app on your mobile device.
  • Page 10 Using the product Protecting my product and what it’s attached If you lost the product, you can protect your product by having it send you a notification. You can also protect your product and what it’s attached to by displaying emergency contact information on the other’s mobile device when they have found your product and what it’s attached to and try to recognise it with their mobile devices, and locking the product so that others cannot connect to it.
  • Page 11 Using the product Finding a mobile device If you do not find your mobile device connected to the product nearby, the product can help you find it. Press the product’s button twice. The mobile device connected to the product will sound its ringtone. To turn off the ringtone on your mobile device, follow the on-screen instructions or press the product’s button twice.
  • Page 12 Using the product Preventing location tracking You can prevent people from tracking your location by setting it to receive a notification on your mobile device if an unknown smart tag is moving with you when you are moving. Open the SmartThings app on your mobile device. Tap Life →...
  • Page 13: Setting Up The Product

    Tap Life → Find → Your product and a list of all the devices added to Find My Mobile through your Samsung account will appear. Tap → Set favourite. Select a device to display on the SmartThings Find map and tap Save.
  • Page 14: General Settings

    Setting up the product General settings You can check the information related to the product and change various settings. Open the SmartThings app on your mobile device. Tap Devices and tap your product card. Status You can check the connection status between the product and the mobile device and the location status of the product.
  • Page 15 Setting up the product Power saving mode You can extend the battery life by activating the power saving feature. Tap the Power saving mode switch to turn it on. However, some features, such as the product’s button or features related to sounds, may not available. Battery You can check the remaining battery power of the product.
  • Page 16 Setting up the product Configuring SmartThings Find You can change various settings related to SmartThings Find. Open the SmartThings app on your mobile device. Tap Life → Find → → Settings. Allow devices to be found You can select the device you want to find and change its settings using SmartThings Find.
  • Page 17: Product Information

    Tap Devices and tap your product card. Tap → Information. Deleting a product You can register a product with another Samsung account after deleting it. Open the SmartThings app on your mobile device. Tap Devices → → Remove device. on the product card you want to delete.
  • Page 18: Usage Notices

    • sources may result in product malfunctions and data damage or loss. These actions are violations of your Samsung licence agreement and will void your warranty. Do not use your product in a hot environment of near a fire. •...
  • Page 19 Appearances and specifications are subject to change without prior notice. • You can purchase additional accessories from your local Samsung retailer. Make • sure they are compatible with the product before purchase. Use Samsung-approved accessories. Using unapproved accessories may cause •...
  • Page 20 Usage notices Maintaining water resistance Your product supports water-resistance (tested under IP67 conditions: 15-35 °C, 86-106 kPa, fresh water, 1 metre (or 3 feet), 30 minutes). Follow these tips carefully to maintain the water-resistant performance of the product. Do not expose the product to swimming pool water or sea water. •...
  • Page 21: Troubleshooting

    After wiping the terminals, try reinserting the battery. • Product freezes or encounters a problem Try the following solutions. If the problem is still not resolved, contact a Samsung Service Centre or an authorised service centre. Restarting the product If the product keeps freezing or slowing down, remove the battery and reinsert it.
  • Page 22 Reset your product and try again. • If these tips do not solve the problem, contact a Samsung Service Centre or an authorised service centre. You cannot find your product’s current location GPS signals may be obstructed in some locations, such as indoors. Set the mobile device connected to the product to use Wi-Fi or a mobile network to find the current location in these situations.
  • Page 23 No part of this manual may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or storing in any information storage and retrieval system. Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung • Electronics Co., Ltd. ®...

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