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Problem solving guide
The following fault messages appear in the display at the end
of the programme
Fault message
Heating fault
Chk detergent
Hygiene info
42
Possible cause
The washing machine
cannot heat.
Excessive foam has built
up during washing.
No programme using a
temperature above 60°C
has been run for a long
time.
Remedy
Start the programme again.
If the fault message appears
again, contact the Service
Department.
Use less detergent next time
and follow the manufacturer's
instructions on dosage given on
the packaging.
In order to prevent bacteria and
unpleasant smells building up
in the machine, run a Cottons
75°C programme using powder
detergent.
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