Crestron CEN-HPRFGW Operations & Installation Manual
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Crestron CEN-HPRFGW Operations & Installation Manual

High powered rf gateway
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Crestron CEN-HPRFGW
High Powered RF Gateway
Operations & Installation Guide

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Summary of Contents for Crestron CEN-HPRFGW

  • Page 1 Crestron CEN-HPRFGW High Powered RF Gateway Operations & Installation Guide...

  • Page 2: Industry Compliance

    Rockleigh, NJ 07647 1-888-CRESTRON Industry Compliance As of the date of manufacture, the CEN-HPRFGW has been tested and found to comply with specifications for CE marking and standards per EMC and Radiocommunications Compliance Labelling. Federal Communications Commission (FCC) Compliance Statement This device complies with part 15 of the FCC rules.

  • Page 3: Table Of Contents

    Crestron CEN-HPRFGW High Powered RF Gateway Contents High Powered RF Gateway: CEN-HPRFGW Introduction ..........................1 Features and Functions ....................2 Specifications ......................2 Physical Description....................5 Setup ............................10 Network Wiring......................10 Identity Code ......................10 Supplied Hardware ....................11 Installation .........................

  • Page 5: High Powered Rf Gateway: Cen-Hprfgw

    2.4 GHz spectrum to minimize the possibility of interference with other RF equipment including 802.11 devices. The CEN-HPRFGW affords a range of approximately 100 to 200 feet (30 to 61 meters) indoors and up to 1000 feet (305 meters) outdoors.

  • Page 6: Features And Functions

    • Crestron Toolbox™ software configuration and management ® • Cresnet or Ethernet control system interface Specifications Specifications for the CEN-HPRFGW are listed in the following table. CEN-HPRFGW Specifications SPECIFICATION DETAILS Wireless RF Transceiver 2-way, RF, 2.4 GHz ISM channels 11-26 (2400 to 2483.5...
  • Page 7 Lock™ reclosable fastener and mounting plate included) Environmental Temperature 41º to 104ºF (5º to 40ºC) Humidity 10% to 90% RH (non-condensing) Heat Dissipation 5 BTU/Hr (Continued on following page) High Powered Gateway: CEN-HPRFGW • 3 Operations & Installation Guide – DOC. 6587B...
  • Page 8 Refer to the NOTE following these footnotes. 2. Crestron 2-Series control systems include the AV2 and PRO2. Consult the latest Crestron Product Catalog for a complete list of 2-Series control systems. NOTE: Crestron software and any files on the website are for authorized Crestron dealers and Crestron Authorized Independent Programmers (CAIP) only.

  • Page 9: Physical Description

    Crestron CEN-HPRFGW High Powered RF Gateway Physical Description This section provides information on the connections, controls and indicators available on your CEN-HPRFGW. CEN-HPRFGW Physical View CEN-HPRFGW (Front View) High Powered Gateway: CEN-HPRFGW • 5 Operations & Installation Guide – DOC. 6587B...
  • Page 10 High Powered RF Gateway Crestron CEN-HPRFGW CEN-HPRFGW Overall Dimensions (Top View) 5.60 in (14.22 cm) CEN-HPRFGW Overall Dimensions (Rear View) 4.28 in (10.86 cm) 1.30 in (3.30 cm) 6 • High Powered Gateway: CEN-HPRFGW Operations & Installation Guide – DOC. 6587B...
  • Page 11 Bidirectional RS-232 up to 115.2 k baud; Hardware and software handshaking support; 2 ft (0.6 m) RJ-11 to DB9F adapter cable included DESCRIPTION N/C (Not connected) (Continued on following page) High Powered Gateway: CEN-HPRFGW • 7 Operations & Installation Guide – DOC. 6587B...
  • Page 12 (Button and LED) LED, used for touch-settable ID (TSID) and Ethernet auto-discovery ANTENNA For (included) antenna 1. Interface connector for NET port is provided with the unit. 8 • High Powered Gateway: CEN-HPRFGW Operations & Installation Guide – DOC. 6587B...
  • Page 13 Part # 748047-1 4. The CEN-HPRFGW can be powered via the 12 VDC jack or the NET port. Be sure to use a Crestron approved power supply as another may cause damage. 5. Only the included power supply should be used.

  • Page 14: Setup

    Identity Code Net ID The Net ID of the CEN-HPRFGW has been factory set to 2F. The Net IDs of multiple CEN-HPRFGW devices in the same system must be unique. Net IDs are changed from a personal computer (PC) via the Crestron Toolbox™...

  • Page 15: Supplied Hardware

    The IP ID is set within the CEN-HPRFGW’s table using Crestron Toolbox. For information on setting an IP table, refer to the Crestron Toolbox help file. The IP IDs of multiple CEN-HPRFGW devices in the same system must be unique.
  • Page 16 To aid in surface mounting, the CEN-HPRFGW comes with a metal Mounting mounting plate. Using the two included #04-40 x 3/16” screws provided, attach the mounting plate to the bottom of the CEN-HPRFGW as shown in the illustration below. Attaching the Mounting Plate Mounting Plate (2020635) Screws (2) #04-40 x 3/16"...

  • Page 17: Hardware Hookup

    • Gateways on adjacent channels should be at least 12 feet apart. • Gateways on non-adjacent channels should be at least three feet apart. When installing a CEN-HPRFGW near a Wi-Fi access point, for optimum performance, keep the following in mind: • Gateways on RF channels adjacent to operating Wi-Fi channels should be placed at least 12 feet from the nearest Wi-Fi access point.

  • Page 18: Power Supply

    High Powered RF Gateway Crestron CEN-HPRFGW Hardware Connections for the CEN-HPRFGW (Front View) LAN: NET: 10/100BaseT TO CONTROL ETHERNET SYSTEM AND OTHER TO LAN CRESNET DEVICES 12VDC 0.5A: FROM COMPUTER: INCLUDED AC TO PC POWER SUPPLY Hardware Connections for the CEN-HPRFGW (Rear View)

  • Page 19: Programming Software

    Have a question or comment about Crestron software? Answers to frequently asked questions (FAQs) can be viewed in the Online Help section of the Crestron website. To post a question or view questions you have submitted to Crestron’s True Blue Support, log in at http://support.crestron.com.
  • Page 20 Manager Crestron control system by selecting hardware from the Device Library. • To incorporate the CEN-HPRFGW into the system, drag the CEN-HPRFGW from the Wireless Receivers | Wireless Receivers (RF) folder of the Device Library and drop it in the System Views.
  • Page 21 • The ID code specified in the SIMPL Windows program must match the Net ID or IP ID of each unit. Refer to “Identity Code” which starts on page 10. High Powered Gateway: CEN-HPRFGW • 17 Operations & Installation Guide – DOC. 6587B...

  • Page 22: Example Program

    Detail View. Each signal in the symbol is described in the SIMPL Windows help file (F1). Example Program An example program for the CEN-HPRFGW is available from the Crestron website (www.crestron.com/exampleprograms). 18 • High Powered Gateway: CEN-HPRFGW Operations & Installation Guide – DOC. 6587B...

  • Page 23: Uploading And Upgrading

    (such as changing the device ID or creating an IP table) to ensure proper functioning. Establishing Communication Use Crestron Toolbox for communicating with the CEN-HPRFGW; refer to the Crestron Toolbox help file for details. There are three methods of communication. Direct Serial NOTE: Required for initial setup of Ethernet parameters.
  • Page 24 2-Series Control Systems Reference Guide (Doc. 6256). 2. Use the Address Book in Crestron Toolbox to create an entry for the CEN-HPRFGW using the expected communication protocol (Indirect). Select the Cresnet ID of the CEN-HPRFGW and the address book entry of the control system that is connected to the CEN-HPRFGW.

  • Page 25: Programs And Firmware

    High Powered RF Gateway crossover cable to connect the two LAN ports directly without using a hub or router. 4. Use the Address Book in Crestron Toolbox to create an entry for the CEN-HPRFGW with the CEN-HPRFGW’s TCP/IP communication parameters.

  • Page 26: Program Checks

    Connections icon) and select the Functions menu to display actions that can be performed on the CEN-HPRFGW. Be sure to use the Crestron Toolbox to create the CEN-HPRFGW IP table. 1. Select Functions | IP Table Setup. 2. Add, modify or delete entries in the IP table. The CEN-HPRFGW can have only one IP table entry.

  • Page 27: Operation

    The operating channel of the CEN-HPRFGW must be set prior to Channel operation using Crestron Toolbox. The CEN-HPRFGW can operate on one of 16 channels. The CEN-HPRFGW can operate on a fixed channel that is set by the installer. For optimum performance when installing a CEN-HPRFGW in a Wi-Fi environment, do not set the CEN-HPRFGW to a channel within a Wi-Fi channel band.
  • Page 28 NOTE: In an environment with multiple gateways, only one gateway should be in the Acquire mode at a time. NOTE: The CEN-HPRFGW must be placed in Acquire mode before a touchpanel is placed in the Acquire mode. To acquire a touchpanel via the ACQUIRE button on the CEN-HPRFGW: 1.

  • Page 29: Problem Solving

    Crestron CEN-HPRFGW High Powered RF Gateway Problem Solving Troubleshooting The following table provides corrective action for possible trouble situations. If further assistance is required, please contact a Crestron customer service representative. CEN-HPRFGW Troubleshooting TROUBLE POSSIBLE CORRECTIVE CAUSE(S) ACTION PWR LED does...
  • Page 30 CEN-HPRFGW. Refer TXD LED to “Specifications” illuminates when which starts on page 2 active but for details. touchpanel does not respond. (Continued on following page) 26 • High Powered Gateway: CEN-HPRFGW Operations & Installation Guide – DOC. 6587B...
  • Page 31 “Setup” section of the guide for the touchpanel to set its RF ID to match the RF ID in the SIMPL program. High Powered Gateway: CEN-HPRFGW • 27 Operations & Installation Guide – DOC. 6587B...

  • Page 32: Check Network Wiring

    For example, a Cresnet run using 18 AWG Crestron Certified Wire and drawing 20 watts should not have a length of run more than 333 feet. If Cresnet HP is used for the same run, its length could extend to 1250 feet.

  • Page 33: Reference Documents

    Crestron's award winning customer service team by calling Crestron at 1-888-CRESTRON [1-888-273-7876]. You can also log onto the online help section of the Crestron website (www.crestron.com/onlinehelp) to ask questions about Crestron products. High Powered Gateway: CEN-HPRFGW • 29...

  • Page 34: Future Updates

    First-time users will need to establish a user account to fully benefit from all available features. Future Updates As Crestron improves functions, adds new features and extends the capabilities of the CEN-HPRFGW, additional information may be made available as manual updates. These updates are solely electronic and serve as intermediary supplements prior to the release of a complete technical documentation revision.

  • Page 35: Appendix A: The Rf Spectrum

    High Powered RF Gateway Appendix A: The RF Spectrum Crestron’s RF network provides 16 RF channels in the 2.4GHz ISM band, specifically IEEE 802.15.4 channels 11 through 26. The 16 channels define the frequencies at which the RF device will communicate.

  • Page 36: Appendix B: Optimum Rf Reception Guidelines

    Optimum reception for any RF transceiver is obtained by installing the gateway transceiver in an open area or shelf with a clear line of sight (no obstructions between gateway and receiver). Crestron recommends that the gateway is at least five to six feet high for best results. Avoid placing transceivers or transmitters at a low height or on the ground.

  • Page 37: Antenna Orientation

    Crestron CEN-HPRFGW High Powered RF Gateway Antenna Orientation The antenna orientation on Crestron gateways has considerable effect on range and reliability. The best orientation is unique to each installation. There are three possible antenna orientations: Point the antenna horizontally (parallel to the ground) Point the antenna vertically.
  • Page 38 High Powered RF Gateway Crestron CEN-HPRFGW Vertical Orientation Building Antenna Rear of gateway Right Angle Orientation Building Antenna Top of gateway 34 • High Powered Gateway: CEN-HPRFGW Operations & Installation Guide – DOC. 6587B...

  • Page 39: Return And Warranty Policies

    Purchasers should inquire of the dealer regarding the nature and extent of the dealer's warranty, if any. CRESTRON shall not be liable to honor the terms of this warranty if the product has been used in any application other than that for which it was intended or if it has been subjected to misuse, accidental damage, modification or improper installation procedures.
  • Page 40 Crestron Electronics, Inc. Operations Guide – DOC. 6587B & Installation 15 Volvo Drive Rockleigh, NJ 07647 (2018055) Tel: 888.CRESTRON 08.09 Fax: 201.767.7576 Specifications subject to www.crestron.com change without notice.

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