Crestron CEN-ERFGW-POE Operations & Installation Manual
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Crestron CEN-ERFGW-POE Operations & Installation Manual

Extended range rf wireless gateway
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Crestron CEN-ERFGW-POE
Extended Range RF Wireless Gateway
Operations & Installation Guide

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Summary of Contents for Crestron CEN-ERFGW-POE

  • Page 1 Crestron CEN-ERFGW-POE Extended Range RF Wireless Gateway Operations & Installation Guide...

  • Page 2: Regulatory Compliance

    This document was prepared and written by the Technical Documentation department at: Regulatory Compliance As of the date of manufacture, the CEN-ERFGW-POE has been tested and found to comply with specifications for CE marking and standards per EMC and Radiocommunications Compliance Labelling.

  • Page 3: Table Of Contents

    Crestron CEN-ERFGW-POE Extended Range Wireless Gateway Contents Extended Range RF Wireless Gateway: CEN-ERFGW-POE Introduction ..........................1 Features and Functions ....................1 Specifications ......................3 Physical Description....................6 Setup ............................10 Network Wiring......................10 Identity Code ......................11 Installation ......................... 12 Hardware Hookup .....................

  • Page 5: Extended Range Rf Wireless Gateway: Cen-Erfgw-Poe

    Extended Range Wireless Gateway Extended Range RF Wireless Gateway: CEN-ERFGW-POE Introduction The CEN-ERFGW-POE gateway is a 2-way RF transceiver that enables ® wireless communication and management for up to 16 Crestron “Extended Range” wireless touch screens and remotes. It is compatible ®...

  • Page 6: Easy Setup

    RF device automatically. Up to 16 ER wireless touch screens and remotes can be linked to a control system via a single CEN-ERFGW-POE gateway. Additional gateways must be installed to support more devices, with up to 16 gateways possible in a complete system (RF conditions allowing).

  • Page 7: Specifications

    PoE for multiple gateways and other PoE devices. Using an Ethernet switch with built-in PoE eliminates the need for separate PoE injectors. Specifications Specifications for the CEN-ERFGW-POE are listed in the following table. CEN-ERFGW-POE Specifications SPECIFICATION...
  • Page 8 11 BTU/Hr Enclosure Construction Aluminum with polycarbonate label overlay and integral mounting flanges Mounting Freestanding, surface mount or attach to a single rack rail (Continued on following page) 4 • Wireless Gateway: CEN-ERFGW-POE Operations & Installation Guide – DOC. 7158A...
  • Page 9 PoE Injector 1. May be powered by PoE or Cresnet network power, not both. 2. The latest software versions can be obtained from the Crestron Web site. Refer to the NOTE following these footnotes. 3. Crestron 2-Series control systems include the AV2 and PRO2. Consult the latest Crestron Product Catalog for a complete list of 2-Series control systems.

  • Page 10: Physical Description

    Extended Range Wireless Gateway Crestron CEN-ERFGW-POE Physical Description This section provides information on the connections, controls and indicators available on the CEN-ERFGW-POE. CEN-ERFGW-POE Physical Views (Front and Bottom) 6 • Wireless Gateway: CEN-ERFGW-POE Operations & Installation Guide – DOC. 7158A...
  • Page 11 CEN-ERFGW-POE Overall Dimensions (Top, Front, Side and Bottom Views) 6.41 in 5.30 in (163 mm) (135 mm) 3.50 in 1.43 in (37 mm) (89 mm) 3.91 in (100 mm) Wireless Gateway: CEN-ERFGW-POE • 7 Operations & Installation Guide – DOC. 7158A...
  • Page 12 SETUP (1) Recessed push button with (Button and LED) red LED, used to set up connection with the control system via Cresnet or Ethernet (Continued on following page) 8 • Wireless Gateway: CEN-ERFGW-POE Operations & Installation Guide – DOC. 7158A...
  • Page 13 3. The pin out table indicates signal connections. DC power applied by Ethernet power sourcing equipment (PSE) can connect to either signal pins or N/C pins. Wireless Gateway: CEN-ERFGW-POE • 9 Operations & Installation Guide – DOC. 7158A...

  • Page 14: Setup

    • Use Crestron power supplies for Crestron equipment. • Provide sufficient power to the system. CAUTION: Insufficient power can lead to unpredictable results or damage to the equipment. Please use the Crestron Power Calculator to help calculate how much power is needed for the system (www.crestron.com/calculators).

  • Page 15: Identity Code

    Identity Code Net ID The Net ID of the CEN-ERFGW-POE has been factory set to 2F. The Net IDs of multiple CEN-ERFGW-POE devices in the same system must be unique. Net IDs are changed from a personal computer (PC) via Crestron Toolbox™...

  • Page 16: Installation

    • Gateways on non-adjacent channels should be at least three feet (0.9 meters) apart. When installing a CEN-ERFGW-POE near a Wi-Fi access point, for optimum performance, keep the following in mind: • Gateways on RF channels adjacent to operating Wi-Fi channels should be placed at least 12 feet (3.7 meters) from the nearest...

  • Page 17: Hardware Hookup

    NOTE: Power should be supplied through either the LAN PoE port or the NET port but not both. When making connections to the CEN-ERFGW-POE, use Crestron power supplies for Crestron equipment. Hardware Connections for the CEN-ERFGW-POE (Top View)

  • Page 18: Programming Software

    Have a question or comment about Crestron software? Answers to frequently asked questions (FAQs) can be viewed in the Online Help section of the Crestron Web site. To post a question or view questions submitted to Crestron’s True Blue Support, log in at www.crestron.com/onlinehelp.
  • Page 19 Configuration Manager is the view where programmers “build” a Manager Crestron control system by selecting hardware from the Device Library. 1. The CEN-ERFGW-POE must first be incorporated into the system. a. To incorporate the CEN-ERFGW-POE (Cresnet) into the system, drag the CEN-ERFGW-POE (Cresnet) from the Wireless Receivers | Wireless Receivers (RF) folder of the Device Library and drop it in the System Views.
  • Page 20 Crestron CEN-ERFGW-POE C2ENET-2 and C2Net Devices, Slots 8 and 9 2. If additional CEN-ERFGW-POE devices are to be added, repeat step 1 for each device. Each CEN-ERFGW-POE is assigned a different Net ID or IP ID number as it is added.
  • Page 21 Program Manager is the view where programmers “program” a Manager Crestron control system by assigning signals to symbols. The symbol can be viewed by double clicking on the icon or dragging it into Detail View. Each signal in the symbol is described in the SIMPL Windows help file (F1).

  • Page 22: Uploading And Upgrading

    (such as changing the device ID or creating an IP table) to ensure proper functioning. Establishing Communication Use Crestron Toolbox for communicating with the CEN-ERFGW-POE; refer to the Crestron Toolbox help file for details. There are two methods of communication: indirect and TCP/IP. Indirect Indirect Communication...
  • Page 23 Ethernet Addressing); otherwise, leave DHCP enabled. (The unit ships with DHCP enabled.) NOTE: Use the Device Discovery Tool in Crestron Toolbox to detect all Ethernet devices on the network and their IP configuration. The tool is available in Toolbox version 1.15.143 or later.

  • Page 24: Programs And Firmware

    Extended Range Wireless Gateway Crestron CEN-ERFGW-POE 4. Use the Address Book in Crestron Toolbox to create an entry for the CEN-ERFGW-POE with the CEN-ERFGW-POE’s TCP/IP communication parameters. 5. Display the “System Info” window (click the icon) and select the CEN-ERFGW-POE entry.

  • Page 25: Program Checks

    Connections icon) and select the Functions menu to display actions that can be performed on the CEN-ERFGW-POE. Be sure to use Crestron Toolbox to create the CEN-ERFGW-POE IP table. 1. Select Functions | IP Table Setup. 2. Add, modify or delete entries in the IP table. The CEN-ERFGW-POE can have only one IP table entry.

  • Page 26: Operation

    Channel operation using Crestron Toolbox. The CEN-ERFGW-POE can operate on one of 16 channels. The CEN-ERFGW-POE can operate on a fixed channel that is set by the installer. The default RF channel is 20. For optimum performance when installing a CEN-ERFGW-POE in a Wi-Fi environment, do not set the CEN-ERFGW-POE to a channel within a Wi-Fi channel band.
  • Page 27 NOTE: In an environment with multiple gateways, only one gateway should be in Acquire mode at a time. NOTE: The CEN-ERFGW-POE must be placed in Acquire mode before a wireless touch screen or remote is placed in Acquire mode. To acquire a wireless touch screen or remote via the ACQUIRE button on the CEN-ERFGW-POE: 1.
  • Page 28 Extended Range Wireless Gateway Crestron CEN-ERFGW-POE 3. Repeat step 2 for each wireless device to be acquired. 4. Press ACQUIRE on the CEN-ERFGW-POE to exit Acquire mode. The LED turns off. 24 • Wireless Gateway: CEN-ERFGW-POE Operations & Installation Guide – DOC. 7158A...

  • Page 29: Problem Solving

    Crestron CEN-ERFGW-POE Extended Range Wireless Gateway Problem Solving Troubleshooting The following table provides corrective action for possible trouble situations. If further assistance is required, please contact a Crestron customer service representative. CEN-ERFGW-POE Troubleshooting TROUBLE POSSIBLE CORRECTIVE CAUSE(S) ACTION PWR LED does...
  • Page 30 TXD LED Refer to “Specifications” illuminates when which starts on page 3 active but touch for details. screen or remote does not respond. (Continued on following page) 26 • Wireless Gateway: CEN-ERFGW-POE Operations & Installation Guide – DOC. 7158A...
  • Page 31 “Setup” section of the guide for the device to set its RF ID to match the RF ID in the SIMPL program. Wireless Gateway: CEN-ERFGW-POE • 27 Operations & Installation Guide – DOC. 7158A...

  • Page 32: Check Network Wiring

    Calculate CAUTION: Use only Crestron power supplies for Crestron equipment. Power Failure to do so could cause equipment damage or void the Crestron warranty. CAUTION: Provide sufficient power to the system. Insufficient power can lead to unpredictable results or damage to the equipment. Please use the Crestron Power Calculator to help calculate how much power is needed for the system (www.crestron.com/calculators).

  • Page 33: Reference Documents

    Crestron Web site (www.crestron.com/offices) for assistance within a particular geographic region. To post a question about Crestron products, log onto the Online Help section of the Crestron Web site (www.crestron.com/onlinehelp). First- time users must establish a user account to fully benefit from all available features.

  • Page 34: Future Updates

    Extended Range Wireless Gateway Crestron CEN-ERFGW-POE Future Updates As Crestron improves functions, adds new features and extends the capabilities of the CEN-ERFGW-POE, additional information may be made available as manual updates. These updates are solely electronic and serve as intermediary supplements prior to the release of a complete technical documentation revision.

  • Page 35: Appendix A: The Rf Spectrum

    Extended Range Wireless Gateway Appendix A: The RF Spectrum Crestron’s RF network provides 16 RF channels in the 2.4 GHz ISM band, specifically IEEE 802.15.4 channels 11 through 26. The 16 channels define the frequencies at which the RF device communicates.

  • Page 36: Appendix B: Optimum Rf Reception Guidelines

    Optimum reception for any RF transceiver is obtained by installing the gateway transceiver in an open area or shelf with a clear line of sight (no obstructions between gateway and receiver). Crestron recommends that the gateway is at least five to six feet high for best results. Avoid placing transceivers or transmitters at a low height or on the ground.

  • Page 37: Antenna Orientation

    Crestron CEN-ERFGW-POE Extended Range Wireless Gateway Antenna Orientation The antenna orientation on Crestron gateways has considerable effect on range and reliability. The best orientation is unique to each installation. There are three possible antenna orientations: Point the antenna horizontally (parallel to the ground) Point the antenna vertically.
  • Page 38 Extended Range Wireless Gateway Crestron CEN-ERFGW-POE Vertical Orientation Building Antenna Front of gateway Right Angle Orientation Building Antenna Front of gateway 34 • Wireless Gateway: CEN-ERFGW-POE Operations & Installation Guide – DOC. 7158A...

  • Page 39: Return And Warranty Policies

    (property or economic damages inclusive) arising from the sale or use of this equipment. Crestron is not liable for any claim made by a third party or made by the purchaser for a third party.
  • Page 40 Crestron Electronics, Inc. Operations & Installation Guide – DOC. 7158A 15 Volvo Drive Rockleigh, NJ 07647 (2030072) Tel: 888.CRESTRON 07.12 Fax: 201.767.7576 Specifications subject to www.crestron.com change without notice.

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