Hint: It's a good idea to record the login name and password you choose for your website profile in a safe place.
Jot down registration code too; it could come in handy if you ever need to restore the TriCaster software to its as-
shipped state without access to the Internet.
Check your personal area of the site from time to time afterward; among other things, you'll be able to
download any free software updates that are made available going forward.
2.2.4 REGISTERING BY TELEPHONE
NewTek's Customer Care center also handles registration requests by telephone, if that is more convenient
(when opportunity permits, you should still visit the website to set up your account, allowing you to access to
software updates). Please have your Product ID (from the Registration dialog mentioned earlier) handy when
you call. The phone numbers for Customer Service follow:
Telephone: (US) 1-800-862-7837
(Outside US) +1-210-370-8000
Fax: 210-370-8001
Note: For Customer Support contact information, please see Section8.5.
2.3
STARTUP AND CONFIGURATION
Figure 4
With TriCaster registered, the Startup Screen appears. This is where you configure and manage TriCaster
sessions (other Startup features are discussed later in this text as they arise.)
2.3.1 ALL ABOUT SESSIONS
When working with TriCaster, you provide certain information about your production environment:
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