BT Freelance XD 110 User Manual page 32

BT Freelance XD 110 – Edition 02 – 07.04.04 – 5968
32 General information
This guarantee does not cover the batteries and any faults or defects caused by
accidents, misuse, fair wear and tear, neglect, storm damage, tampering with the
equipment, or any attempt at adjustment or repair other than through approved
agents.
This guarantee does not affect your statutory rights.
Within the 12 month guarantee period:
If you experience difficulty using the product, prior to returning your product, please
read the Help section beginning on page 23, or contact the BT Freelance XD 110
Helpline for assistance on 0870 605 8047, 9am to 5.30pm Monday to Friday.
In the unlikely event of a defect occurring, please follow the Helpline's instructions for
replacement or repair.
Outside of the 12 month guarantee period:
If your product needs repair after the guarantee period has ended, the repair must meet
the approval requirements for connection to the telephone network. We recommend that
you contact BT's approved repair agent, TecLogic on 01672 564444 or a local qualified
repairer.