Page 2
BT Freelance XD 510 – Edition 02 – 07.04.04 – 5970 Welcome… to your BT Freelance XD 510 Digital Cordless Telephone Answering Machine 12 minutes digital recording time. Access your messages from any other modern telephone. The 50 name and number directory makes it simple to store and dial your most frequently used numbers.
Page 3
BT Freelance XD 510 – Edition 02 – 07.04.04 – 5970 Got everything? Section BT Freelance XD 510 handset BT Freelance XD 510 base 2 x AAA NiMH This User Guide provides you with all rechargeable batteries the information you need to get the Mains power adaptor most from your phone.
BT Freelance XD 510 – Edition 02 – 07.04.04 – 5970 In this guide Setting up the answering machine Additional handsets and bases Base display ....36 Make an internal call to Switch answering machine on/off .
BT Freelance XD 510 – Edition 02 – 07.04.04 – 5970 Getting started WARNING Location Do not place your BT Freelance XD 510 in the bathroom or other You need to place your BT Freelance XD510 within humid areas. 2 metres of the mains power socket and telephone Handset range socket so that the cables will reach.
BT Freelance XD 510 – Edition 02 – 07.04.04 – 5970 Getting started WARNING Preparing the handset Never use non-rechargeable batteries. Only use the approved 1 Insert the 2 x AAA rechargeable batteries supplied, batteries. Using unapproved taking note of the polarity markings inside the battery...
BT Freelance XD 510 – Edition 02 – 07.04.04 – 5970 Getting started Battery performance Connecting the chargers and charging the To keep the batteries in the best handsets condition, leave the handset off the base for a few hours at a time.
BT Freelance XD 510 – Edition 02 – 07.04.04 – 5970 Getting started Connecting to the telephone line Plug the telephone line cord into the socket on the back of the base and connect the other end to the telephone wall socket.
Page 10
BT Freelance XD 510 – Edition 02 – 07.04.04 – 5970 Getting started 3 Press . You will hear “Please enter new day and time after the tone”. After the tone enter the day, followed by the time using the 24 hour clock.
BT Freelance XD 510 – Edition 02 – 07.04.04 – 5970 Getting to know your phone Handset buttons Redial/Pause To redial one of the 5 last numbers called. Also used to enter a pause in a stored number. In Use light...
BT Freelance XD 510 – Edition 02 – 07.04.04 – 5970 Getting to know your phone Sample standby screen – These are where the handset icons will appear. Handset 1 Idle screen Displays the number of the handset at all times.
BT Freelance XD 510 – Edition 02 – 07.04.04 – 5970 Getting to know your phone Base buttons Skip backward Lets you skip backwards through your messages and memos. Skip forward Lets you skip forward Use to switch the audible through your messages message alert on or off.
BT Freelance XD 510 – Edition 02 – 07.04.04 – 5970 Getting to know your phone Menu map Press to go back to the previous menu level. Press and hold at any time to return to the standby display. After 30 seconds if no buttons are pressed the handset will automatically return to standby.
Page 15
BT Freelance XD 510 – Edition 02 – 07.04.04 – 5970 Getting to know your phone Setup Base Vol Volume 1..5 Vol Off Base Mel Melody 1..5 Sel Base Base 1..4 Auto Del HS PIN? Handset 1..5 Pin Code PIN?
Page 16
BT Freelance XD 510 – Edition 02 – 07.04.04 – 5970 Getting to know your phone Handset Beep Keytone On or Off Low Batt On or Off Outrange On or Off Ring Vol Volume 1..5 Vol Off Ear Vol Ear Vol 1..5 Int Mel Melody 1..5...
BT Freelance XD 510 – Edition 02 – 07.04.04 – 5970 Using the phone Switching the handset on and off 1. Press and hold to switch the handset off. To switch on again, press and hold again. Making an external call 1.
BT Freelance XD 510 – Edition 02 – 07.04.04 – 5970 Using the phone Receiving calls When the phone rings the display will show CALL Receiving calls with Caller Display icon will flash. If you have subscribed to a Caller Display Service, the number (and 1.
BT Freelance XD 510 – Edition 02 – 07.04.04 – 5970 Using the phone Redial If you have stored a name with the number in the phonebook, You can redial any of the 5 last numbers called. the name will be displayed instead.
BT Freelance XD 510 – Edition 02 – 07.04.04 – 5970 Using the phone Store a name and number Entering names: Use the keypad letters to enter 1. Press to enter the menu, then until the display names, e.g. to store the name...
BT Freelance XD 510 – Edition 02 – 07.04.04 – 5970 Using the phone Dial a number 1. Press 2. Use to display the entry you want. To search alphabetically, press the relevant keypad number, e.g. for TOM, press and scroll through the entries under 3.
BT Freelance XD 510 – Edition 02 – 07.04.04 – 5970 Using the phone 7. Edit the number, using to delete any incorrect digits and the keypad to enter new digits. 8. Press to store the new number. You will hear a confirmation beep.
BT Freelance XD 510 – Edition 02 – 07.04.04 – 5970 Using the phone Paging handsets You can alert handset users that they are wanted, or Paging calls cannot be answered by a handset. locate a missing handset. You will need to lift the...
BT Freelance XD 510 – Edition 02 – 07.04.04 – 5970 Handset settings Keypad beeps Each time you press a button on the handset keypad, Default setting for keypad beeps is ON. you will hear a beep to confirm the button press.
BT Freelance XD 510 – Edition 02 – 07.04.04 – 5970 Handset settings 4. Use to select the required volume – VOLUME 1-5 VOL OFF You will hear a sample ring. 5. Press . You will hear a confirmation tone.
BT Freelance XD 510 – Edition 02 – 07.04.04 – 5970 Handset settings Auto-talk If you set Auto-talk to ON, when you receive an incoming call and the handset is on the base or charger, you can pick it up to answer the call. You do not need to press 1.
BT Freelance XD 510 – Edition 02 – 07.04.04 – 5970 Handset settings Press to delete any incorrect 4. Press to delete the existing name. Then enter the characters. name you want using the keypad and press You will hear a confirmation tone.
BT Freelance XD 510 – Edition 02 – 07.04.04 – 5970 Base settings Base ringer volume There are 5 ringer volume levels to choose from or, Default base ringer volume is level 5. you can switch the ringer off. 1. Press to enter the menu.
BT Freelance XD 510 – Edition 02 – 07.04.04 – 5970 Base settings Select a base to use If a handset is registered to more than one base, you See ‘Registering your handset to another base’, page xx for more can select which base to use.
BT Freelance XD 510 – Edition 02 – 07.04.04 – 5970 Base settings 4. Enter your 4-digit PIN (original setting 0000) and press is displayed. NEW PIN 5. Enter your new 4-digit PIN and press RETYPE is displayed. 6. Re-enter your new 4-digit PIN and press You will hear a confirmation tone.
BT Freelance XD 510 – Edition 02 – 07.04.04 – 5970 Caller Display and the Calls list IMPORTANT If you subscribe to a Caller Display Service you will be To use Caller Display you must first able to see your caller’s number on your handset subscribe to the service from your network provider.
BT Freelance XD 510 – Edition 02 – 07.04.04 – 5970 Caller Display and the Calls list If the name of your caller has been stored in the phonebook, this will be displayed. Press to display the number. Press again to display the time the call was received.
BT Freelance XD 510 – Edition 02 – 07.04.04 – 5970 Caller Display and the Calls list Delete all Calls list numbers 1. Press to enter the Calls list. 2. Press is displayed. DEL ALL 3. Press to confirm. The display will show EMPTY 2 seconds before returning to standby.
BT Freelance XD 510 – Edition 02 – 07.04.04 – 5970 Setting up the answering machine Your BT Freelance XD 510 can digitally record up to 12 minutes of messages, with each message lasting a maximum of 3 minutes. As well as recording incoming messages, you can record memos for other users.
BT Freelance XD 510 – Edition 02 – 07.04.04 – 5970 Setting up the answering machine Base display The base display shows symbols relative to your answering machine and the table below provides an explanation of what these symbols mean.
BT Freelance XD 510 – Edition 02 – 07.04.04 – 5970 Setting up the answering machine Switch the answering machine ON/OFF If you have selected Answer Only mode the caller will hear an 1. Press and release to switch ON or OFF.
BT Freelance XD 510 – Edition 02 – 07.04.04 – 5970 Setting up the answering machine If you adjust the volume when the answering machine is not being used, a beep sounds at each press. When the volume reaches its highest or lowest levels two beeps will sound.
BT Freelance XD 510 – Edition 02 – 07.04.04 – 5970 Setting up the answering machine Check the answer delay setting 1. Press and release Skip The current setting will be announced and shown on the display. Audible message alert...
BT Freelance XD 510 – Edition 02 – 07.04.04 – 5970 Setting up the answering machine Record your own outgoing message You can only record your own outgoing message via the Your Answer and Record outgoing message can be handset.
BT Freelance XD 510 – Edition 02 – 07.04.04 – 5970 Setting up the answering machine 5. After the tone, speak your message clearly into the While recording r will flash on the base display. handset. Press to end recording.
BT Freelance XD 510 – Edition 02 – 07.04.04 – 5970 Setting up the answering machine 3. Press , you will hear ‘To play outgoing message, press 2’. 4. Press and your selected outgoing message will be played. 5. Press and hold to return to standby.
BT Freelance XD 510 – Edition 02 – 07.04.04 – 5970 Setting up the answering machine 3. To select Answer and Record, press To select Answer Only, press You will hear your chosen message, then – ‘To hear main menu, press 1’.
Page 44
BT Freelance XD 510 – Edition 02 – 07.04.04 – 5970 Setting up the answering machine The message will stop playing and you will hear a confirmation beep. The pre-recorded outgoing message will be then be played back and re-instated.
BT Freelance XD 510 – Edition 02 – 07.04.04 – 5970 Using the answering machine via the base Message playback 1 Press . You will hear, ‘You have (n) messages’. Play Press at any time to stop Stop playback. Your message(s) begin to play back, starting with the first message received.
BT Freelance XD 510 – Edition 02 – 07.04.04 – 5970 Using the answering machine via the base At the end of playback: You will hear ‘End of messages. To delete all messages, press delete’. You then have 8 seconds in which you can:...
BT Freelance XD 510 – Edition 02 – 07.04.04 – 5970 Using the answering machine via the handset If you try to access the answering You can use your BT Freelance XD 510 for a variety of machine via the handset when functions: to listen to your messages; delete, skip the base unit is in use the handset display will flash TAM BUSY.
Page 48
BT Freelance XD 510 – Edition 02 – 07.04.04 – 5970 Using the answering machine via the handset Press to play the outgoing message menu. then: to play the outgoing message. to record an Answer and Record message. to record an Answer Only message.
BT Freelance XD 510 – Edition 02 – 07.04.04 – 5970 Using the answering machine via the handset Record a memo You can record a memo message for another user of You cannot record a memo via the base. your BT Freelance XD 510. Your memo can be up to 12 minutes (maximum recording time), but you should try to keep it short to leave space for other messages.
BT Freelance XD 510 – Edition 02 – 07.04.04 – 5970 Using the answering machine via the handset 1. Press to hear the caller leaving their message. 2. If you want to interrupt and speak to the caller press . Recording will stop automatically.
Page 51
BT Freelance XD 510 – Edition 02 – 07.04.04 – 5970 Using the answering machine via the handset 5. Press to confirm. Time saver When you ring in to access your 6. Press and hold to return to standby. messages remotely, if your...
BT Freelance XD 510 – Edition 02 – 07.04.04 – 5970 Using the answering machine via the handset Operating your answering machine remotely When you have accessed your answering machine messages, you can press to hear the remote access main menu options.
BT Freelance XD 510 – Edition 02 – 07.04.04 – 5970 Additional handsets and bases Up to 5 handsets can be registered and used from your Remember to charge batteries of new handsets for at least 16 hours BT Freelance XD 510 base. With more than one before use.
BT Freelance XD 510 – Edition 02 – 07.04.04 – 5970 Additional handsets and bases Transfer an external call to another handset During an external call: 1. Press then enter the number of the handset that you want to transfer the call to (1-5).
BT Freelance XD 510 – Edition 02 – 07.04.04 – 5970 Additional handsets and bases When the handset is answered, press and hold about 3 seconds. 3. You can now start your 3-way conversation. If the internal handset does not answer, press return to the external caller.
BT Freelance XD 510 – Edition 02 – 07.04.04 – 5970 Additional handsets and bases 6. Press to scroll to the number of rings you want and press is displayed, denoting that handset priority PRIORITY is on. 7. Press to confirm. The display shows...
BT Freelance XD 510 – Edition 02 – 07.04.04 – 5970 Additional handsets and bases SEARCH 1 is displayed and the symbol will flash as the handset tries to locate the base. When the handset locates the base, the handset number will be shown on the display.
Many problems are caused by the telephone and power supply cables being incorrectly connected, not connected at all, or by the power being turned off. If you are experiencing a problem with your BT Freelance XD 510, check the following: •...
Page 59
BT Freelance XD 510 – Edition 02 – 07.04.04 – 5970 Help Problems Possible cause Replacing the After a time, you may find that the handset batteries handset batteries run out of charge more quickly. This is a standard sign of wear and the batteries will need replacing.
Page 60
BT Freelance XD 510 – Edition 02 – 07.04.04 – 5970 Help Problems Possible cause Buzzing noise on my Sometimes, your BT Freelance XD 510 can interfere radio, TV, computer with other electrical equipment if it is placed too or hearing aid close.
Page 61
BT Freelance XD 510 – Edition 02 – 07.04.04 – 5970 Help Problems Possible cause The incoming caller’s The caller may have withheld their number. number is not displayed even though I have Caller Display The caller’s name is Have you stored the full dialling code with the not displayed even number? –...
005391. The item code for the charger power supply is: 003313 (only available if you have purchased a BT Freelance XD 510 multiple pack). For the handset use only approved Nickel Metal Hydride (NiMH) rechargeable batteries.
BT Freelance XD 510 – Edition 02 – 07.04.04 – 5970 General information It is recommended that if you have a pacemaker fitted, you check with a medical expert before using this product. Your product may interfere with other electrical equipment, e.g. TV and radio sets, clock/alarms and computers if placed too close.
BT Freelance XD 510 – Edition 02 – 07.04.04 – 5970 General information Switchboard compatibility This product is intended for use within the UK for connection to the public telephone network and compatible switchboards, which support tone dialling and timed break recall.
. You will hear a confirmation tone. 5 SEC Recall The Recall button is used when connected to certain switchboards, e.g. to transfer calls, and for some BT Calling Features or those services available via your network provider.
You will hear a confirmation tone. Guarantee Your BT Freelance XD 510 is guaranteed for a period of 12 months from the date of purchase. Subject to the terms listed below the guarantee will provide for the repair of, or at BT’s or its agent’s discretion, the option to replace the BT Freelance XD 510, or any...
Page 68
If you experience difficulty using the product, prior to returning your product, please read the Help section beginning on page 58, or contact the BT Freelance XD 510 Helpline for assistance on 0870 605 8047, 9am to 5.30pm Monday to Friday.
If your product needs repair after the guarantee period has ended, the repair must meet the approval requirements for connection to the telephone network. We recommend that you contact BT’s approved repair agent, TecLogic on 01672 564444 or a local qualified repairer.
Hereby, Suncorp Technologies, declares that this BT Freelance XD 510 is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. The Declaration of Conformance for the BT Freelance XD 510 is published on the web site:- http://www.suncorptech.com/bt...
Need help?
Do you have a question about the FREELANCE XD 510 and is the answer not in the manual?
Questions and answers