Customer Support Services - HP J3128A AdvanceStack 10Base-T Hub-8E Installation And Reference Manual

Customer Support Services

Hewlett-Packard offers a range of customer support services
including the World Wide Web, fax, and Network Phone-In Support.
World Wide Web
http://www.hp.com/go/network_city
Do you have questions about designing your expanding network?
From this web site, you can also download the Designing
HP AdvanceStack Workgroup Networks Guide which addresses
capacity planning or dial 1-800-752-0900 to receive a copy by mail.
HP FIRST Fax Retrieval Service
HP FIRST is an automated fax retrieval service that is available 24
hours a day, seven days a week. HP FIRST provides information on
the following topics:
Product information
Troubleshooting instructions
Technical reviews and articles
Configuration information
To access HP FIRST, dial one of the following phone numbers:
U.S. and Canada Only
Outside the U.S. and
Canada
To receive a list of currently available documents, enter document
number 19941. The information you requested will be sent to you by
return fax.
HP Network Phone-In Support (NPS)
Call your HP Authorized Dealer or the nearest HP Sales and Support
Office. In addition, the HP Network Phone-In Support (NPS) service
provides expert technical assistance for U.S. customers through an
NPS contract or at an hourly rate (1-800-790-5544) Monday through
Friday, 5 am to 6 pm.
Location Phone Number
Dial 1 (800) 333-1917 with
your fax machine or touch-
tone phone and press 1.
Dial 1 (208) 344-4809 from
your fax machine and
press 9.
9