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Troubleshooting
C a u t i o n
6
Troubleshooting
If the Power Status LED and the switch Fault LED are blinking, either the
power supply is not connected to an active AC power source, the power supply
is not properly installed, or a fault condition has been detected on the power
supply.
1.
Verify that the power cord is plugged into an active power source and to
the power supply. Make sure these connections are secure. You can verify
that the AC power source is active by plugging a different device into the
outlet and verify that it is receiving power.
2.
If the Power Status LED continues to blink, verify that the fan in the power
supply is working. If it is, you can feel air being blown out of the vent
holes. If it is not, try plugging the power supply into a different outlet,
and/or try a different power cord.
3.
If the previous steps do not resolve the problem, try removing and
reinstalling the power supply.
Make sure that the AC power cord is disconnected from the supply before
removing and reinstalling the supply.
If the power source and power cord are OK and this condition persists, the
switch power supply may be faulty. Call your HP-authorized LAN dealer, or
use the electronic support services from HP to get assistance. See the
Customer Support/Warranty booklet supplied with the power supply for more
information.
Customer Support Services
If you are having any trouble with your power supply or switch, Hewlett-
Packard offers support 24 hours a day, seven days a week through the use of
a number of automated electronic services. See the Customer Support/
Warranty booklet that came with your switch or power supply for information
on how to use these services to get technical support. The HP networking
products World Wide Web site, http://www.hp.com/go/hpprocurve also
provides up-to-date support information.
Additionally, your HP-authorized network reseller can also provide you with
assistance, both with services that they offer and with services offered by HP.
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