Oki C9600 Service Manual page 176

Display Cause
Service Call CU Slot2 DIMM
032: Error RAM Check Error
Service Call Slot1 RAM
036: Error Spec error
Specification of
DIMM in CU RAM
slot is unsup-
ported.
Service Call Slot2 RAM Spec
037: Error error
Specification of
DIMM in CU RAM
slot2 is unsup-
ported.
Service Call CU EEPROM
040: Error ERROR
Service Call CU FLASH
041: Error ERROR
CU PCB flash
ROM error
Service Call CU PCB flash
042: Error ROM error
to Flash File System
045: Error Error
Service Call PS+PCL Model CU
048: Error ROM is mounted on
a PCL model unit.
Service Call CU Type Mis-
049: Error match
CU ROM model
mismatches unit.
Service Call Operator Panel
050: Error Error
Service Call CU FAN ERROR
051: Error CPU cooling fan
of CU PCB is
abnormal.
Power Off/on Image
052: Error Processor Driver
Error
Power Off/on Parallel Interface
060: Error Driver Error
Power Off/on USB Drive Error
062: Error
Power Off/on Network comm.
063: Error Error
H/W I/F abnormal-
ity between CU-
NIC.
Power Off/on CANT_HAPPEN
070: Error PS Firmware
Abnormality
Detection
Power Off/on Engine communi-
072: Error cation error
I/F Error between
PU-CU.
42930511TH Rev. 2
Table 7-1-1 Operator Alarm (2/10)
Error Description and Analysis
Is the applicable RAM DIMM
mounted properly?
Is operation restored by replacing
the applicable RAM DIMM?
Is this a standard RAM DIMM?
Is the applicable RAM DIMM
difference mounted normal?
Is operation restored by replacing
the applicable RAM DIMM?
Is this a standard RAM DIMM?
Is the applicable RAM DIMM
difference mounted normal?
Is operation restored by replacing
the applicable RAM DIMM?
Is the problem corrected by
replacing the CU PCB
EEPROM?
Is the error display
reproducible?
Failed to access flash memory
that is surface-mounted on CU
PCB.
Is a standard model program
ROM mounted?
Is a standard model program
ROM mounted?
Is the error display reproducible?
Is the connection of the CU PCB
normal?
Replace and restore fan?
Is the error display
reproducible?
Is the error display
reproducible?
Is the error display reproducible?
Is the Network PCB properly
mounted?
Does replacement of the network
PCB correct the problem?
Check if problem is corrected by
turning OFF/ON Power/
Is the CU Assy properly
mounted?
Does replacement of the CU
PCB correct the problem?
Oki Data CONFIDENTIAL
Remedy
judgment
No Re-mount applicable RAM DIMM.
Replace RAM DIMM.
Yes Replace CU PCB.
No (Must replace EEPROM)
No Use a standard RAM DIMM.
No Re-mount applicable RAM DIMM.
Replace RAM DIMM
Yes Replace CU PCB.
No (Must replace EEPROM)
No Use a standard RAM DIMM.
No Re-mount applicable RAM DIMM.
Replace RAM DIMM.
Yes Replace CU PCB.
No (Must replace EEPROM)
Yes REPLACE EEPROM.
(User must correct environmental
conditions)
No Replace CU PCB.
(Must replace EEPROM)
Yes Replace CU PCB.
(Must replace EEPROM)
Replace CU PCB
(Must replace EEPROM)
*1
Yes Replace Program ROM DIMM.
No Replace with standard program
ROM DIMM officially for the model.
Yes Replace Program ROM DIMM.
No Replace with standard program
ROM DIMM officially for the
model.
Yes Refer to the flowchart on "Failure
to appear on LCD".
No Normally connect.
Yes Replace fan.
No Replace CU PCB.
(Must replace EEPROM)
Power OFF/ON
Replace CU PCB. (Replace
EEPROM)
Power OFF/ON
Replace CU PCB. (Replace
EEPROM)
Power OFF/ON
Replace CU PCB. (Replace
EEPROM)
No Properly mount
Yes Replace Network
No Replace CU PCB.
(Must replace EEPROM)
No Replace CU PCB.
(Must replace EEPROM)
No Properly mount
Yes Replace CU PCB.
(Must replace EEPROM)
No Replace PU PCB
600 1200

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