Oki C9600 Service Manual
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Oki C9600 Service Manual

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Download this manual See also: User Manual, Installation Manual
Oki Data CONFIDENTIAL
PRINTING SOLUTIONS
C9600/C9800

MAINTENANCE MANUAL

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Summary of Contents for Oki C9600

  • Page 1: Maintenance Manual

    Oki Data CONFIDENTIAL PRINTING SOLUTIONS C9600/C9800 MAINTENANCE MANUAL...
  • Page 2 Oki Data CONFIDENTIAL Document Revision History Revision In-Charge Ver. Date Page Changes 2005-02-28 ISSUE MD2 T. Asaba 2006-01-12 All page Full change HD2 S. Yamanaka 42930511TH Rev. 2...
  • Page 3 Oki Data. • Errors may be crept into the document. Oki Data assumes no responsibility for any damage resulting from, or claimed to be the results of, those repairs, adjustments or modifications to the printers which are made by users using the manual.
  • Page 4 Oki Data CONFIDENTIAL In order to use the product with safety In order to use the product with safety, make sure to read the user's manual (this manual) before using the product. General Caution Do not touch the safety switch of the internal parts of the printer. Electric shock may occur due to the occurrence of high pressure.
  • Page 5 Oki Data CONFIDENTIAL Risk of explosion if battery is replaced by an incorrect type. Battery of the printer need not to be replaced. Do not touch the battery. Replace the whole board to replace the CU main board. In the case of replacing batteries at board repairs, replace with the specified type ones. In- stallation of another type batteries may result in explosion.

  • Page 6: Table Of Contents

    Oki Data CONFIDENTIAL Contents Configuration ....................9 System Configuration ..................... 9 Printer Composition ...................... 10 Optional Composition ....................11 Specifications ....................... 13 Interface Specifications ....................15 1.5.1 Parallel Interface Specifications ..............15 1.5.2 USB Interface Specifications ................18 1.5.3 Network Interface Specifications ..............19 Descriptions of Operations................20...
  • Page 7 Oki Data CONFIDENTIAL Parts Replacement ..................87 Precautions When Replacing Parts ................87 Parts Layout ......................... 89 Parts Replacement Method ..................104 4.3.1 Cover-Rear, Cover-Side (R), and Cover-Side (R) Rear ........ 105 4.3.2 Cover-Side (L) and Cover Assy-Front ............106 4.3.3 Stacker Assy-FU ....................
  • Page 8 Check Resistance Value.................... 246 Diagram of Part Layout of Various PCB ..............253 Error message list ..................260 Message Chart of C9600 ..................260 Message Chart of C9800 ..................268 Illustration appears on the operating panel .............. 276 42930511TH Rev. 2...

  • Page 9: Configuration

    Oki Data CONFIDENTIAL CONFIGURATION System Configuration Figure 1-1 illustrates the System Configuration of this printer. 42930511TH Rev. 2...

  • Page 10: Printer Composition

    Oki Data CONFIDENTIAL Printer Composition The internal part of the printer consists of the following parts. • Digital Photo Processor • Paper Travel Path • Control Unit (CU and PU) • Operation Panel • Power Source (High Voltage Area/Low Voltage Area) Figure 1-2 illustrates the printer composition.

  • Page 11: Optional Composition

    2ndTray/3rdTray Double-Side Printer Unit Large-Volume Paper Tray Additional Memory: 128, 256, 512MB C5300 parts are prohibited for Note use with the C9800/C9600. Internal Harddisk C7500/C7300/C9500/C9300 Note parts are prohibited for use with the C9800/C9600. Do not use the hard disk for the C7500/C7300/C9500/C9300.
  • Page 12 Oki Data CONFIDENTIAL Finisher Unit 12 / 42930511TH Rev. 2...

  • Page 13: Specifications

    36 ppm (OHP: 10 ppm) Monochrome: 40 ppm (OHP: 15 ppm) Post Card, Label, Heavy Paper: 15 ppm 1200 × 600/16 bit gray scale (C9800 Series) Resolution: 600 × 600/32 bit gray scale (C9600 Series) 110~127VAC ±10% 220~240VAC ±10% Input Power: Power Consumption Peak...
  • Page 14 Oki Data CONFIDENTIAL (12) Temperature and Relative Humidity Temperature Temperature Conditions Temperature Temperature Remarks (°F) (°C) 17 to 27 °C (Temperature Operating 50 to 89.6 10 to 32 guaranteeing full-color print quality) Not Operating Power OFF 32 to 109.4 0 to 43...

  • Page 15: Interface Specifications

    Oki Data CONFIDENTIAL Interface Specifications 1.5.1 Parallel Interface Specifications 1.5.1.1 Parallel Interface Overview Item Details Corresponding mode Comatible mode, nibble mode, ECP mode Data bit length Compatible: 8, Nibble: 4, ECP: 9 bit 1.5.1.2 Parallel Interface Connector and Cable Connector...
  • Page 16 Oki Data CONFIDENTIAL 1.5.1.4 Timing Chart I Compatible Mode Data Reception Timing PARALLEL DATA (DATA BITs 1 to 8) 0.5 µs min. 0.5 µs min. 0.5 µs min. nStrobe 0.5 µs min. 0.5 µs max. BUSY 0 min. 0 min.
  • Page 17 Oki Data CONFIDENTIAL 1.5.1.5 Parallel Interface Signal The name of the interface signal and pin number is indicated in Table 9-1. Table 1-1 Signals Pin No. Signal Name Direction Function nStrobe TO PRINTER Pulse to read data. (HostClk) Data is read with the latter wire.

  • Page 18: Usb Interface Specifications

    Oki Data CONFIDENTIAL 1.5.2 USB Interface Specifications 1.5.2.1 USB Interface Overview Basic Specifications USB 2.0 Compliant Transfer Mode Full Speed (max. 12Mbps+0.25%) High Speed (max. 480Mbps+0.05%) Power Control Self-Power Device 1.5.2.2 USB Interface Connector and Cable Connector Printer-Side B Receptacle (Female) UP Stream Port UBB-4R-D14T-1 (JST Mfg.

  • Page 19: Network Interface Specifications

    Oki Data CONFIDENTIAL 1.5.3 Network Interface Specifications 1.5.3.1 Network Interface Network protocols: TCP/IP, NetWare, Ether Talk, & NetBEUI 1.5.3.2 Network Interface Connector and Cable (1) Connector 100 Base-TX/10 Base-T (automatically switched and not available simultaneously) Connector pin layout (2) Cable Unshielded twisted pair cable with RJ-45 connector (Category 5 is recommended.)

  • Page 20: Descriptions Of Operations

    Oki Data CONFIDENTIAL DESCRIPTIONS OF OPERATIONS The C9800/C9600 is an electrophotographic tandem color page printer. It features an LED array, OPC, dry one-component non-magnetic phenomenon, roller transfer, thermo-compression fuser and other technologies. The printer converts single-color (black) computer text into optical pulses to write them on the surface of its optical drums.

  • Page 21: Main Control Pcb

    Oki Data CONFIDENTIAL Main Control PCB Main Control PCB (ASP-PWB) (1200dpi) Figure 2-1-1 illustrates the block diagram of the Main Control PCB (ASP PWB). Figure 2-1-1 21 / 42930511TH Rev. 2...
  • Page 22 Oki Data CONFIDENTIAL Main Control PCB (HMO-PWB) (600dpi) Figure 2-1-2 illustrates the block diagram of the Main Control PCB (HMO PCB). Figure 2-1-2 22 / 42930511TH Rev. 2...
  • Page 23 Oki Data CONFIDENTIAL The main control PCB of the 1200dpi-Printer consists of a CPU, RAM, HDD, CompactFlash, SouthBridge LSI, EEPROM, KeyChip, PCI Bus Option and Advanced Interface. 1GHz Transmeta TM5800 CPU. There are 3 types of RAMs. SDRAM DIMM is the only user option RAM. The DDR and video RAM configuration is fixed and cannot be modified.
  • Page 24 I/F with the PU. Interface Control LSI (CiF1) This is an Oki BGA package ASIC. It controls PU command I/F, the operation panel I/F, IDE I/F, Centro I/F, USB I/F, PCI I/F, EEPROM, and SPD (SDRAM DIMM) I/F.

  • Page 25: Engine Control Pcb (S2V Pwb)

    Oki Data CONFIDENTIAL Engine Control PCB (S2V PWB) Figure 2-2 illustrates the block diagram of the Engine Control PCB (S2V PWB). C LED HEAD M LED HEAD Y LED HEAD K LED HEAD Figure 2-2 25 / 42930511TH Rev. 2...

  • Page 26: Power Unit

    Oki Data CONFIDENTIAL Power Unit This is a high voltage power unit consisting of high voltage power source circuit and a low voltage power unit composed of a power unit consists of an AC filter circuit, low voltage power source circuit and heater drive circuit.

  • Page 27: Mechanical Process

    Oki Data CONFIDENTIAL Mechanical process Figure 2-3 illustrates the mechanical process of the C9800/C9600. Figure 2-3 27 / 42930511TH Rev. 2...

  • Page 28: Electrophotographic Processing Mechanism

    Oki Data CONFIDENTIAL 2.4.1 Electrophotographic Processing Mechanism Electrophotographic process The overview of the electrophotographic process is described below. Electrification DC power is applied to the CH roller to evenly negatively electrify the surface of the OPC drum. Exposure The LED head irradiates light on the surface of the OPC drum that is charged with a negative electrical load.
  • Page 29 Oki Data CONFIDENTIAL Electrification A negative DC power is applied to the electrification roller to evenly negatively electrify the surface of the OPC drum. Power supply Electrification roller unit OPC drum Exposure The LED head irradiates light on the surface of the OPC drum that is charged with a negative electrical load.
  • Page 30 Oki Data CONFIDENTIAL Development The negatively charged toner comes in contact with the OPC drum to fuse the electrostatic latent image by electrostatic force, to create a significant image on the surface of the OPC drum. The sponge roller precipitates toner on the development roller. The toner is then negatively electrified.
  • Page 31 Oki Data CONFIDENTIAL Fuser The toner image transferred on the paper is fused on the paper by heat and pressure when the paper passes through the heat roller and backup roller. The Teflon coated heat roller is heated by a 800W or 350W internal halogen lamp, and backup roller is heated by a 50W internal halogen lamp.

  • Page 32: Paper Processing Mechanism

    Oki Data CONFIDENTIAL 2.4.2 Paper Processing Mechanism Figure 2-4 illustrates how the paper transfers through the C9800/C9600. Face down stacker Head × 4 Fuser assembly Unit × 4 Discharge roller Heat roller Regist roller Assy (B) Hopping roller Belt unit...
  • Page 33 Oki Data CONFIDENTIAL Paper Supplied from the 1st Tray Paper proceeds when the paper supply motor turns (CCW) and the paper supply clutch is connected, until the IN1 sensor turns ON. When the IN1 sensor is turned ON, a certain volume of paper is further transported until it is against the 1st resist roller.
  • Page 34 When the IN sensor is turned ON, a certain volume of paper is further transported against the regist roller. (this corrects paper skew) The paper is conveyed to the C9800/C9600 when the electromagnetic clutch which delivers power that the register strike motor is turning (CW) and the thrust reliance of a paper is completed to the 1st register strike roller is connected.
  • Page 35 Oki Data CONFIDENTIAL Paper Supplied from MPT In the usual case, sheet receiving is depressed by the arm for rise and fall at a home position. When a regist motor rotates in the direction of (b), the arm for rise and fall drives and sheet receiving is rotated.
  • Page 36 Oki Data CONFIDENTIAL Feed roller Hopping sensor Pickup roller Retard roller Lift up sensor Entrance sensor (2) Paper existence sensor Write sensor Paper 2nd Regist roller Assy (B) The clutch gear of electromagnetism (2) Paper existence sensor Middle transport roller...
  • Page 37 Oki Data CONFIDENTIAL Conveyor Belt The conveyor belt motor drives the conveyor belt when turning in the direction of the arrow. The belt unit consists of one transfer roller that is directly under the drum for each color, with the conveyor belt in between the drum.
  • Page 38 Oki Data CONFIDENTIAL ID Unit Up/Down Operations The C-ID motor drives the ID unit up and down. Figure 2-9-a indicates ID unit operations during color printing. When the C-ID motor rotates (CCW), the lift uplink slides to the left, and as indicated in Figure 2-9-a, each ID unit moves DOWN.
  • Page 39 Oki Data CONFIDENTIAL Fuser Unit and Paper Output The fuser unit and discharge roller is driven by a single DC motor. The heater roller turns when the fuser motor turns in the direction of the arrow (a). This roller fuses the toner image on the paper with heat and pressure.
  • Page 40 Oki Data CONFIDENTIAL Double-Side Printer Unit When the double-side Printer Unit receives double-side print instructions, the sepa- rator is opened by the solenoid after one side of the paper fed from the tray is completely printed, then the path is switched to the double-side printer unit.

  • Page 41: Sensor

    Oki Data CONFIDENTIAL Sensor 2.5.1 Paper-Related Sensor Stacker Full FD sensor IN2 sensor Stacker Full Job-off sensor MPT Hopping sensor FU sensor C drum M drum Y drum K drum MPT PE sensor Drive roller Drive roller Dup-in1 sensor Exit sensor...

  • Page 42: Other Sensors

    Oki Data CONFIDENTIAL 2.5.2 Other Sensors Paper Empty Sensor This sensor checks whether the paper cassette is empty or not. Paper Near-End Sensor This sensor checks whether the paper cassette will be empty soon or not. MPT Paper Empty Sensor This sensor checks whether there is paper in the front feeder.

  • Page 43: Color Drift Correction

    Oki Data CONFIDENTIAL Color Drift Correction The C9800/C9600 comes with several ID units and LED heads, therefore, causes color drift. This mechanical color drift can automatically be corrected with the following procedures. Automatically Corrected Color Drift X Axis Color Drift (position off-alignment due to LED head)

  • Page 44: Paper Jam Detector

    Oki Data CONFIDENTIAL Paper Jam Detector The C9800/C9600 detects paper jam during printing after turning on the power source. If there is any paper jam detected, the printing process is immediately canceled. In this case, open the cover, remove the paper that is jammed, and close the cover to resume printing.

  • Page 45: Cover Open

    Oki Data CONFIDENTIAL Cover Open If the top cover of the C9800/C9600 is open, the cover open micro switch turns OFF. Then the 24V to high voltage power source, and high voltage output is shutdown. At the same time, the CPU receives a COVOPN signal indicating the micro-switch state, to proceed with cover open processing.

  • Page 46: Toner Low Detection

    Oki Data CONFIDENTIAL 2.10 Toner Low Detection • Structure This device consists of a constant speed rotating agitation gear andagitation bar. Agitation gear Projection Agitation bar • Detection The minimum height length of stay (OFF time) of a target board which attached the toner low level state in the end of a churning bar is measured and detected by the sensor.
  • Page 47 Oki Data CONFIDENTIAL Toner High level State • The agitation bar interlocks and turns with the agitation gear. • Since there is a toner even if a agitation bar reaches the maximum height, the other side of the bar is still inside the toner. Therefore,...
  • Page 48 Oki Data CONFIDENTIAL Toner High Level State (at 37ppm TNRSNS t1<0.85 T=2.3 Toner Low Level State (at 37ppm TNRSNS t1>0.85 T=2.3 • After a toner supply start, when a toner low sate is detected 20 consecutive times, it is recognized as the toner being low.

  • Page 49: Paper Size Detection

    Oki Data CONFIDENTIAL 2.11 Paper Size Detection A cam is interlocked with the paper guide of the paper cassette, then four tab-pieces via this cam drives the system according to the paper guide setting position. When the paper cassette is attached to the printer, the micro-switch detects the state of the tab-piece and then recognizes the size of the paper.

  • Page 50: Power On Process

    Oki Data CONFIDENTIAL 2.12 Power ON Process 2.12.1 Self-Diagnostic Test Initial Test When the power is turned On, the following check automatically takes place. ROM Check RAM Check EEPROM Check Flash ROM Check Mechanical Check ( f ) Option Unit Check ROM Check The ROM is checked by calculating the HASH value.

  • Page 51: Color Drift Detection

    Oki Data CONFIDENTIAL 2.13 Color Drift Detection The Z71-PCB reflective optical sensor detects color drift. There is one each on the left and right side in front of the cleaning blade behind the belt unit. A color drift detection pattern is printed on both ends of the left and right side of the belt.

  • Page 52: Reading Version Of Routine Replacement Units

    Oki Data CONFIDENTIAL 2.14 Reading Version of Routine Replacement Units This determines whether the parts are new or old according to the I/D of the consumable parts that are routinely replaced, the fuser unit, and the state of the fuse in the belt unit (good/dead). If the fuse is in a conductive state, then it is considered a new unit.

  • Page 53: Printer Installation

    Oki Data CONFIDENTIAL PRINTER INSTALLATION Precautions and Prohibition • Keep away from high temperatures and open flames. • Please do not install in a place from which a chemical reaction is started (laboratory etc.). • Do not install near inflammable solutions such as alcohol or thinner.
  • Page 54 Oki Data CONFIDENTIAL • Do not block the vents on the printer. • Do not place printer directly onto a carpet. • Ensure printer has adequate ventilation. • Keep printer way from sources of noise and magnetic fields. • Do not install near a monitor or television.

  • Page 55: Printer Unpacking Procedure

    Oki Data CONFIDENTIAL Printer Unpacking Procedure Personal injuries may occur. Each printer weighs about 77 kg. Lift them by three persons or more. • Punch four handle holes out each on the side and lift the carton box. Handle Holes...

  • Page 56: Printer Installation Instructions

    Oki Data CONFIDENTIAL Printer Installation Instructions • Install a printer under the desired temperature and humidity condition: Ambient Temperature : 10 to 32°C Ambient Humidity : 20 to 80% relative humidity Maximum Wet-Bulb Temperature: 25°C • Take care not to allow dew condensation on printers.

  • Page 57: Packed Units And Attachments

    Oki Data CONFIDENTIAL Packed Units and Attachments • Check if the packed units are free of flaws and dirt. • Check if there are no missed or damaged attachments. • Should any defective or unusual conditions are found, contact the section in charge.

  • Page 58: Assembly Procedure

    Oki Data CONFIDENTIAL Assembly Procedure 3.5.1 Printer Main Body Remove Protective Equipment (1) Remove protection tapes on the side of printer (6 places), a sheet of paper and desiccant on the top. Desiccant Protection tape Protection tape (4 places) (2 places) (2) Press down the open button to open the top cover.
  • Page 59 Oki Data CONFIDENTIAL Install a toner cartridge in the printer (1) Open the top cover of printer and remove protection tapes; stoppers and toner cover which are installed in the printer Toner cover Stopper (orange) (2) Shake the toner cartridge well and tear off the tape.
  • Page 60 Oki Data CONFIDENTIAL (4) Turn tightly the lever (blue) of toner cartridge toward the arrow direction. Lever (Blue) (5) Close the top cover. Place a paper holder on the printer Paper holder Attach the quick guide bag Quick guidance Quick guide bag Vent hole Note! Make sure to attach the bag to the place it does not cover vent hole.
  • Page 61 Oki Data CONFIDENTIAL Loading a Paper For tray 1 (1) Slide out the tray 1 (2) Adjust to the desired paper size by an adjustment knob. Reference: Same procedure for the tray 2, 3, 4 and 5 as of tray 1.
  • Page 62 Oki Data CONFIDENTIAL For Multipurpose Tray After placing the sheet of papers on the multi-purpose tray, set up the size of paper on the operating panel. “Horizontal loading for A4” has set up for factory-configured. (1) Press down the lever on the right side of printer to open the multi-purpose tray.
  • Page 63 Oki Data CONFIDENTIAL (5) Place the paper facing up-ward on the tray. < Direction of the paper set > Horizontal loading for Vertical loading for A4, B5 and letters A4, B5 and letters Paper Paper Multi-purpose tray Multi-purpose tray (6) Set up the size of multi-purpose tray on the operating panel.
  • Page 64 Oki Data CONFIDENTIAL 6 Select “PAPER SIZE” by pressing the button sev- MP Tray Setting Paper size eral times and press ENTER Media type button Medea weight 7 Select “PAPER SIZE” by Paper Size pressing the button sev- Letter vertical...

  • Page 65: Power Cable Connection

    Oki Data CONFIDENTIAL 3.5.2 Power Cable Connection Conditions for Power Supplies • The following conditions apply to the power supplies of printers: : 100 V ±10% Alternate Current (AC) Power Supply Frequency : 50, or 60 ±2 Hz • For unstable power supplies, use voltage regulators etc.
  • Page 66 Oki Data CONFIDENTIAL Connect Power Supply Cord Note! Be certain the power switch is placed in the OFF (O) position. (1) Plug the power supply cord in the printer. Power supply cord (2) Insert the power supply cord into the receptacle socket.
  • Page 67 Oki Data CONFIDENTIAL Press ON (I) of Power Switch “READY TO PRINT” appears on the panel when ready. READY TO PRINT Toner 67 / 42930511TH Rev. 2...
  • Page 68 Oki Data CONFIDENTIAL Turning off the Printer Note! The internal hard disk may be damaged and unusable if the printer is switched off immediately. (1) Keep pressing the SHUT DOWN and RE-START button for more than 4 seconds. (2) Press the OFF button where “COMPLETION OF SHUTDOWN/EITHER TURNING OFF THE SWITCH OR RE-START”...

  • Page 69: Installation Of Optional Components

    • The limitcheck and VM errors when using a PS printer driver are thought to be the lack of memory space. Adding the extension memory may reduce the frequency of errors. • Normal operation is not guaranteed if using extension memory other than OKI Data genuine.
  • Page 70 Oki Data CONFIDENTIAL 3. Before taking a memory out of bag, remove the electric static by bringing the bag into contact with the metal part of printer. 4. Insert a memory into the slot until hearing the sound of “click”.
  • Page 71 Oki Data CONFIDENTIAL 7. Plug in a power supply cord and a printer cable then press the power supply button. Print cable Power supply cord 8. Print the Menu Map to see if installed correctly. Re-install if an error appears on the Menu Map.
  • Page 72 Oki Data CONFIDENTIAL (2) Installation of Option Tray (Can hold large amount of papers) Install the option tray where the number and kinds of papers need to be increased. Not only option tray has one layer but three layers tray, which combine into one tray. It is possible for option tray to install maximum of four layers, but five if the standard tray is included.
  • Page 73 Oki Data CONFIDENTIAL 2. Put the bottom surface of printer on the tray 2 aligning the protrusion with the cut on the bottom. Note! The printer weighs about 77 kg. Lift it by three or more persons. Cut on bottom...
  • Page 74 Oki Data CONFIDENTIAL (3) Installation of Duplex-Unit A duplex unit is used for printing both sides of papers. Note! More memory is required for duplex-printing. Where the print speed become slow, the memory space lacks, either set up the print-quality “clear” or “normal” or installation of the extension memory are recommended.
  • Page 75 Oki Data CONFIDENTIAL 3. Open and remove the cover toward the direction seen in figure. Memo: Keep it until the duplex-print unit is removed. 4. Make sure that the rail posts on both sides of duplex-print unit are locked. Rail post...
  • Page 76 Oki Data CONFIDENTIAL 7. Print a menu map to see if installed correctly. Re-install if an error appears on the menu map. 8. Set up for duplex-print unit on the icon. Removal of Duplex- Print Unit 1. Turn off the power .
  • Page 77 Oki Data CONFIDENTIAL (4) Installation of internal hard disk Install internal hard disk for the following occasions • When authentication, validation, buffer printing and saving the data are necessary • When PDF direct printing is necessary • When adding Adobe Type 1 is necessary •...
  • Page 78 Oki Data CONFIDENTIAL 3. Hold a lock lever of internal hard disk. Lock lever 4. Set an internal hard disk fitting to ”HDD” line. Internal hard disk 5. Fold the lock lever until hearing a sound of “click”. Lock lever 6.
  • Page 79 Oki Data CONFIDENTIAL 7. Plug the power supply cord and the printer cable in and switch on the power supply. Print cable Power supply cord 8. Print a menu map to see if installed correctly. Re-install if an error appears on the menu map.

  • Page 80: Checking Of Optional-Component Recognition

    Oki Data CONFIDENTIAL 3.5.4 Checking of Optional-Component Recognition Please refer to “3.6 Menu Map Printing” to print MenuMap to confirm that options are correctly installed. (1) Checking for Proper Extension Memory Recognition Check Information Contained in MenuMap Check the total memory size appearing at Total Memory Size on system information.

  • Page 81: Menumap Printing

    [Network Information] for C9800 and [Contents of Information] for C9600 and press ENTER (5) Press the "ENTER" switch. Menu map printing is started. (3 pages for C9800 and 2 pages for C9600) (Sample) In case of C9800 81 / 42930511TH Rev. 2...
  • Page 82 Oki Data CONFIDENTIAL (Sample) In case of C9600 82 / 42930511TH Rev. 2...

  • Page 83: How To Connect

    Oki Data CONFIDENTIAL How to Connect (1) Procedure for LAN cable 1. Prepare the LAN cable. < straight cable > < Core > < Hub > 2. Turn off the printer and personal computer and remove the prevention cover for a wrong plug inserted into the network interface connector of the printer.
  • Page 84 Oki Data CONFIDENTIAL (2) USB Connection 1. Prepare a USB cable. Note! • No cables are included with the product. Prepare a cable. • A cable to be prepared must be a USB cable. • For connecting the printer in USB 2.0 Hi-Speed mode, use a Hi-Speed USB cable.
  • Page 85 Oki Data CONFIDENTIAL (3) Parallel Connection 1. Prepare a parallel cable. 2. Power off Printer and Personal Computer 3. Connect Personal Computer and Printer (1) Connect a parallel cable into a parallel interface connector of printer and use metal fittings to secure the cable.

  • Page 86: Checking Of User Paper

    Oki Data CONFIDENTIAL 3.8 Checking of User Paper Load the paper in printers used by users, select the settings at MEIDA TYPE and MEDIA WEIGHT and print MenuMap and Demo Page to check no occurrence of peeled off toner. Setting values of the operation...

  • Page 87: Parts Replacement

    Oki Data CONFIDENTIAL PARTS REPLACEMENT This section describes the parts in the field, assembly and the procedures to replace the parts, assembly and unit. Note that only the disassembling procedures are described to replace parts. To assemble parts, just follow the steps in reverse order of disassembling.
  • Page 88 Oki Data CONFIDENTIAL [Maintenance Tools ] The tools necessary to replace the printed circuit board (PCB) and unit are indicated in Table 4-1. Table 4-1 Maintenance Tools Maintenance Tools Purpose Remarks Quantity No. 1-100 2-2.5 mm screw + Screw Driver No.

  • Page 89: Parts Layout

    Oki Data CONFIDENTIAL Parts Layout MAIN ViewA ViewA 89 / 42930511TH Rev. 2...
  • Page 90 Oki Data CONFIDENTIAL Printer Unit - (120V) (1/2) See next page 90 / 42930511TH Rev. 2...
  • Page 91 Oki Data CONFIDENTIAL Printer Unit - (120V) (2/2) 91 / 42930511TH Rev. 2...
  • Page 92 Oki Data CONFIDENTIAL Plate-Assy-Power_100V/120V Plate-Assy-Power_230V 92 / 42930511TH Rev. 2...
  • Page 93 Oki Data CONFIDENTIAL Base-Assy (1/2) 93 / 42930511TH Rev. 2...
  • Page 94 Oki Data CONFIDENTIAL Base-Assy (2/2) 94 / 42930511TH Rev. 2...
  • Page 95 Oki Data CONFIDENTIAL Side-R-Assy 95 / 42930511TH Rev. 2...
  • Page 96 Oki Data CONFIDENTIAL Side-F-Assy 96 / 42930511TH Rev. 2...
  • Page 97 Oki Data CONFIDENTIAL Duct-Drive-Assy 97 / 42930511TH Rev. 2...
  • Page 98 Oki Data CONFIDENTIAL FDR-Unit-Regist 98 / 42930511TH Rev. 2...
  • Page 99 Oki Data CONFIDENTIAL FDR-Unit-MPT 99 / 42930511TH Rev. 2...
  • Page 100 Oki Data CONFIDENTIAL Eject-Assy 100 / 42930511TH Rev. 2...
  • Page 101 Oki Data CONFIDENTIAL Plate-Top-Assy 101 / 42930511TH Rev. 2...
  • Page 102 Oki Data CONFIDENTIAL Job-Offset-Assy 102 / 42930511TH Rev. 2...
  • Page 103 Oki Data CONFIDENTIAL Basket-Assy 103 / 42930511TH Rev. 2...

  • Page 104: Parts Replacement Method

    Oki Data CONFIDENTIAL Parts Replacement Method This section describes the procedures to replace the parts and assembly indicated in the disassembly diagram. C9800/C9600 Cover-Rear / Cover-Side(R) / Cover-Side(R) Rear (4.3.1) Cover-Side(L) / Cover Assy-Front (4.3.2) Stacker Assy-FU (4.3.3) Cover Assy-OP Panel / OP Board (4.3.5)

  • Page 105: Cover-Rear, Cover-Side (R), And Cover-Side (R) Rear

    Oki Data CONFIDENTIAL 4.3.1 Cover-Rear, Cover-Side (R), and Cover-Side (R) Rear Open Cover Assy-Top 1. Unscrew the 5 screws 2, then remove Cover-Rear 3. Unscrew the 2 screws 4, then remove Cover-Side (R) 5 with it warped. Unscrew the screws 6, then remove Cover-Side (R) Rear 7.

  • Page 106: Cover-Side (L) And Cover Assy-Front

    Oki Data CONFIDENTIAL 4.3.2 Cover-Side (L) and Cover Assy-Front Open Cover Assy-Top 1. Unscrew the 4 screws 2, then remove the Cover-Side (L) 3. Open the Cover Assy-Front 4 by 90°, unscrew the 2 screws 5, then slide the Assy to the side and remove.

  • Page 107: Stacker Assy-Fu

    Oki Data CONFIDENTIAL 4.3.3 Stacker Assy-FU Open Cover Assy-Top 1. Open Stacker Assy-FU 2, then remove the 2 stoppers 3. Push these to one side, remove the post, then remove the Stacker Assy-FU 2. Open the Stacker Assy-FU 3. Move the two stoppers 4 sideways and take them off.

  • Page 108: Cover Assy-Op Panel, Cover-Guard (R), Cover-Guard (Front) And Cover-Guard (L)

    Oki Data CONFIDENTIAL 4.3.4 Cover Assy-OP Panel, Cover-Guard (R), Cover-Guard (Front) and Cover-Guard (L) Open Cover Assy-Top 1, then lift Basket-Assy 2. Remove Cover Assy-OP Panel 3 from its supporting point. Unscrew screw 4, remove the hinges, and then remove Cover-Guard (R) 5.

  • Page 109: Op Pcb

    Oki Data CONFIDENTIAL 4.3.5 OP PCB Remove the Cover Assy-OP Panel. (Refer to Section 4.3.4) Remove Cover-OP Panel 2 from Frame-OP-Panel 1. Unscrew the 2 screws 3, then remove hinge (R) 4 and Cover Hinge (R) 5. Unscrew 2 screws 6, then remove the Hinge (L)7, Cover-Hinge (L)8 and Plate-Shield (OP) 9.

  • Page 110: Cover Assy-Top

    Oki Data CONFIDENTIAL 4.3.6 Cover Assy-Top Open Cover Assy-Top 1. Unscrew screw 2, then remove the Cover-Duct (L) 3. Unscrew 8 screws 4, then remove the 3 hinges and the Cover Assy-Top 1. × 110 / 42930511TH Rev. 2...

  • Page 111: Fan-Pcb-Assy, Cu-Board-Assy And S2V-Pu-Board

    Oki Data CONFIDENTIAL 4.3.7 FAN-PCB-Assy, CU-Board-Assy and S2V-PU-Board Open the Cover Assy-Top. Remove the covers concerned. (Refer to Section 4.3.2) Remove the connector, then Remove FAN-PCB-Assy 1. Unscrew the 2 screws, remove the Plate-Shield-Assy 3, then remove the connector. Unscrew 7 screws 4, then remove CU-Board-Assy 5.
  • Page 112 Oki Data CONFIDENTIAL Cover-Screw Depending on production lot, the printer may have the Cover-Screws (protection cover for protruding screws) in the locations below. Before disassembling the printer, remove the Duplex Unit and check to see if the Cover-Screws (black molding) are installed on the reverse side of the Plate-HV.

  • Page 113: Job-Offset-Assy And Basket-Assy

    Oki Data CONFIDENTIAL 4.3.8 Job-Offset-Assy and Basket-Assy Open the Cover Assy-Top. Unscrew screw 1, remove Frame-Duct 2, then remove the connector (remove the connector through the shaft) Remove the 2 hinges, then remove the Job-Offset-Assy 3, and disconnect the connector.
  • Page 114 Oki Data CONFIDENTIAL Plate-Top 114 / 42930511TH Rev. 2...

  • Page 115: Plate Top Assy

    Oki Data CONFIDENTIAL 4.3.9 Plate Top Assy Remove Job-Offset-Assy/Basket-Assy. (Refer to Section 4.3.6) Lift back Plate-Top Assy 1, then unscrew 2 screws 2. Lift forward Plate-Top Assy 1, then unscrew 3 screws 3 and remove Plate-Dumper-Assy (R)4. Unscrew 3 screws 5, then remove Plate-Dumper-Assy (L) 6.

  • Page 116: Eject-Assy

    Oki Data CONFIDENTIAL 4.3.10 Eject-Assy Remove the 7 hinges then remove Cover-Board 1. Remove the 13 connectors, and unscrew the 2 screws 2. Then remove the 3 hinges and remove the Eject-Assy 3. 116 / 42930511TH Rev. 2...

  • Page 117: Motor-Pulse-Belt And Sensor-Resist-Assy

    Oki Data CONFIDENTIAL 4.3.11 Motor-Pulse-Belt and Sensor-Resist-Assy Unscrew the 2 screws 1, then remove the 4-pin connector and remove the Motor-Pulse- Belt 2. Unscrew 7 screws 3, then remove the 3 connectors (2-pin, 14-pin, 3-pin), and remove the Sensor-Resist-Assy 4.
  • Page 118 Oki Data CONFIDENTIAL Cover-Screw Depending on production lot, the printer may have the Cover-Screws (protection cover for protruding screws) in the locations below. Before disassembling the printer, remove the Duplex Unit and check to see if the Cover-Screws (black molding) are installed on the reverse side of the Plate-HV.

  • Page 119: Fdr Unit-Mpt

    Oki Data CONFIDENTIAL 4.3.12 FDR Unit-MPT Open the Cover Assy-Top. Remove the Cover 1 and remove the two connectors (Pin G and Pin 2). Open the FDR Unit-MPT 3 and remove the two screws 2 fastening the stays on both sides.

  • Page 120: Fdr Unit-Resist

    Oki Data CONFIDENTIAL 4.3.13 FDR Unit-Resist Remove the FDR Unit-MPT. (Refer to Section 4.3.12) Unscrew the 4 screws 1 and disconnect connector 2, then remove Plate Assy-MPT Lock Open the Cover-Guide-1st-Assy 4 in the arrow direction. Unscrew 2 screws 5, then remove FDR Unit-Resist 6.

  • Page 121: Duct Assy

    Oki Data CONFIDENTIAL 4.3.14 Duct Assy Remove the hinge, then remove Cover-Middle 1. Remove the hinge, then remove Guide Tube (L) 2. Unscrew 2 screws 3, then remove Duct-Assy-Toner 4. Unscrew screw 5, then remove Gear-Duct-B-Assy 6. Unscrew screw 7, then remove Gear-Duct-ID Assy 8.

  • Page 122: Hv-Assy

    Oki Data CONFIDENTIAL 4.3.15 HV-Assy Open the Cover Assy-Top, then remove the Belt-Assy. Remove the Cover-Middle. (Refer to Section 4.3.14) Unscrew screw 1, then remove Cover-HV-Assy 2. Remove the 2 connectors and unscrew the 2 screws 3, then remove HV-Assy 4.

  • Page 123: Power Unit

    Oki Data CONFIDENTIAL 4.3.16 Power Unit Remove the Cover-Rear. (Refer to Section 4.3.1) Unscrew the 12 screws 1, disconnect all connectors, pull out the lever then remove the Power Unit 2. Lever × 14 123 / 42930511TH Rev. 2...

  • Page 124: Low Voltage Power Source Assy And Motor-Fan

    Oki Data CONFIDENTIAL 4.3.17 Low Voltage Power Source Assy and Motor-FAN Remove the Power Unit. (Refer to Section 4.3.16) Unscrew the 3 screws 1, then remove the low Voltage Power Source Assy 2, and Film- Insulation 3. Unscrew the 2 screws 4, then remove the connector and Motor-FAN 5.

  • Page 125: Belt-Assy

    Oki Data CONFIDENTIAL 4.3.18 Belt-Assy Open the Cover Assy-Top 1. Remove ID Unit 2. Lift up the 2 lock levers toward the arrow, then remove the Belt-Assy 3. Remove Belt-Assy 3 by lifting handle 4, then remove along with handle 5.

  • Page 126: Fuser Unit-Lbt

    Oki Data CONFIDENTIAL 4.3.19 Fuser Unit-LBT Open Cover Assy-Top 1. Lift the lock lever toward the arrow, then remove the Fuser Unit-LBT 2. Lock lever 126 / 42930511TH Rev. 2...

  • Page 127: Unit-Duplex

    Oki Data CONFIDENTIAL 4.3.20 Unit-Duplex While opening the lever, draw out the Unit-Duplex 1. Lever 127 / 42930511TH Rev. 2...

  • Page 128: Paper Feed Roller

    Oki Data CONFIDENTIAL 4.3.21 Paper Feed Roller Open the tray 1 side cover 1 and the paper guide 2. Pull out Tray 3. Pull outward the latches of the 3 paper feed rollers 4, and remove from the shaft. Latch 128 / 42930511TH Rev.

  • Page 129: Mpt Feed Roller

    Oki Data CONFIDENTIAL 4.3.22 MPT Feed Roller Open the Multipurpose Tray 1, push the lever in the arrow direction and remove the Multipurpose Tray 1. Remove the cover 2. While opening the claw of the Feed Roller 3 outward, slide the roller to the left and remove Open the cover 4.

  • Page 130: Maintenance Menus

    MAINTENANCE / ADJUSTMENTS The printer is adjusted by key operation on the Operator Panel. The C9800/C9600 comes with a Maintenance Menu in the usual menu. Select the menu according to the items to adjust and the purpose of adjustment. System Maintenance Menu This menu is launched by turning on the power source while keeping the [Menu+]+[Menu-]+[Help] switches pressed.
  • Page 131 Oki Data CONFIDENTIAL Table 5-0. Maintenance Menu Display Table (2/2) Category Item Value Old Menu Function Valid Save Maintenance Format HDD Execute SYSTEM Initialize the HDD. When executed it Menu MAINENANCE will escape from the menu and start MENU —...

  • Page 132: Id Check Pattern Print ("Test Print Menu" Item)

    Oki Data CONFIDENTIAL 5.0.1 ID Check Pattern Print (“TEST PRINT MENU” Item) This pattern can be used to investigate the cause (plain identification of problem or check cycle of problem) resulting from the ID or LED head. CMYK are each composed of a 20% duty pattern. (printing...
  • Page 133 Oki Data CONFIDENTIAL 133 / 42930511TH Rev. 2...
  • Page 134 Oki Data CONFIDENTIAL 134 / 42930511TH Rev. 2...

  • Page 135: Maintenance Menu And Its Function

    Oki Data CONFIDENTIAL Maintenance Menu and Its Function 5.1.1 Maintenance Menu 5.1.2 Engine Maintenance Mode Engine maintenance mode is a media conveyor mode that assists confirmation of the basic operations of the check and print system. 5.1.2.1 Operation Panel Instructions on self-diagnosis operations is based on the following Operation Panel layout, as a prerequisite.
  • Page 136 Oki Data CONFIDENTIAL 5.1.2.2 Regular Self-Diagnosis Mode (Level 1) The Regular Self-Diagnosis Mode menu is as follows. • SWITCH SCAN • MOTOR & CLUTCH TEST • TEST PRINT • REG ADJ TEST • DENSITY ADJ TEST • DENSITY CALIBRATION •...
  • Page 137 Oki Data CONFIDENTIAL 5.1.2.3 Switch Scan Test This self-diagnosis is sued to check the input sensor and switch. SWITCH SCAN Keep the [MENU+] and [MENU-] keys pressed until [SWITCH SCAN] appears at the top of the display and operations goes into the regular diagnosis mode. (The [MENU+] key = Increment Test Item / the [MENU-] key = Decrement Test Item.)
  • Page 138 Oki Data CONFIDENTIAL 138 / 42930511TH Rev. 2...
  • Page 139 Oki Data CONFIDENTIAL Table 5-1-1 Switch Scan Details Top of the Display Detail Display Detail Display Detail Display Detail Display PAPER ROUTE IN1 Sns H:OFF IN2 Sns H:OFF WR Sns H:OFF Exit Sns H:OFF : PU L:ON L:ON L:ON L:ON...
  • Page 140 Oki Data CONFIDENTIAL Top of the Display Detail Display Detail Display Detail Display Detail Display Dup-Stack Sns Port Level Dup-Cover Port Level STACK_COVER H, L Open Sns H, L FIN S01_S02_ Uper Cover Sns H:OPEN Front door Sns H:OPEN Front door SW...
  • Page 141 Oki Data CONFIDENTIAL 5.1.2.4 Motor/Clutch Test This self-diagnosis routine is used to test the motor and clutch. Continue to press the [MENU+] and [MENU-] keys until “MOTOR & CLUTCH TEST” appears at the top of the display and the operation enters the self-diagnosis (Level 1) mode.
  • Page 142 Oki Data CONFIDENTIAL 142 / 42930511TH Rev. 2...
  • Page 143 Oki Data CONFIDENTIAL Table 5-2 Motor and Clutch Test Unit Name Display Drive Limitation Remarks Error display K-ID MOTOR Y-ID MOTOR M-ID MOTOR C-ID MOTOR BELT MOTOR FUSER MOTOR FUSER MOTOR REVERSE FUSER RLS REGIST MOTOR REGIST CLUTCH MPT MOTOR...
  • Page 144 Oki Data CONFIDENTIAL Unit Name Display Drive Limitation Remarks Error display FIN SHIFT MOTOR Finisher is installed. OPTION FIN STAPLE EXEC Finisher is installed. OPTION FIN SADDLE EXEC Finisher is installed. OPTION FIN SADDLE TRANSFER Finisher is installed. OPTION FIN SADDLE CLUTCH Finisher is installed.
  • Page 145 Oki Data CONFIDENTIAL 5.1.2.5 Test Print This self-diagnostic routine is used to print the test pattern in the PU. Other test patterns are stored in the controller. Continue to press the [MENU+] and [MENU-] keys until “TEST PRINT” appears at the top row of the display, and the system is in the self-diagnosis (Lever 1) mode.
  • Page 146 Oki Data CONFIDENTIAL * COLOR Setting Note When COLOR is on, if [ONLINE] is pressed, the settings below will appear and the print color-setting mode will be entered. COLOR Y:ON M:ON C:ON K:ON Press [ONLINE] to move the cursor to the color to be turned on or off.
  • Page 147 Oki Data CONFIDENTIAL • The following message appears when printing. P=*** T=*** U=*** [###] H=***% L=***[###] P: Test Print Sheets (Unit: number of sheets) U: Upper-side Heater temperature Measurement Value[Setting] (Unit: °C) L: Lower-Side Heater temperature Measurement Value[Setting] (Unit: °C)
  • Page 148 Oki Data CONFIDENTIAL 5.1.2.6 Initialize NVM This self-diagnosis is used to initialize the nonvolatile memory. Continue to press the [MENU+] and [MENU-] keys until “NV-RAM INITIAL” appears at the top row of the display, and the system is in the self-diagnosis (Level 1) mode. The [MENU+] key = Increment Test Item / the [MENU-] key = Decrement Test Item.
  • Page 149 Oki Data CONFIDENTIAL 5.1.2.7 Consummable Parts Counter Display This self-diagnosis is used to display the consumption status of the consumable parts of the printer. It will go into normal self-diagnosis. Continue to press the [MENU+] and [MENU-] keys until “CONSUMABLE STATUS” appears at the top row of the display. (The [MENU+] key to Increment the Test Item / the [MENU-] key to decrement the Test Item.)
  • Page 150 Oki Data CONFIDENTIAL 5.1.2.9 Panel Display Details Panel Display Panel Display Details BLANCE ERROR Balance Error BELT LIFE OVER Belt Life Over BELT REFLECTION ERROR Belt Reflection Error BELT UNIT FUSE CUT ERROR Belt Unit Fuse Cut Error BLACK DENSITY CALIB ERROR...
  • Page 151 Oki Data CONFIDENTIAL Panel Display Details DRIVE MOTOR OVER HEAT DRIVE Motor Overheat Error DUPLEX I/F ERROR DUPLEX I/F Error DUPLEX TYPE MISMATCH DUPLEX Type Error DUPLEX UNIT OPEN(PX713) DUPLEX Unit Open ENGINE BOARD FAN MOTOR ERROR PU PCB Fan Motor Error...
  • Page 152 Oki Data CONFIDENTIAL Panel Display Details JAM TRANSPORT Conveyance Jam JOB OFFSET HOME ERROR(PX713) Job Offset Home Error LED HEAD OVER HEAT LED head Overheat Error LIFT ERROR TRAY1(PX713) TRAY1 Liftup Error LIFT ERROR TRAY2(PX713) TRAY2 Liftup Error LIFT ERROR TRAY3(PX713)
  • Page 153 Oki Data CONFIDENTIAL Panel Display Details PAPER NEAR END TRAY4 TRAY4 Out-of-Paper Warning PAPER NEAR END TRAY5 TRAY5 Out-of-Paper Warning PAPER PILE OUT OF TRAY Paper Conveyance Error PAPER SIZE ERROR Paper Size Error POWER SUPLLY FAN MOTOR ERROR PU Fan Motor Error...
  • Page 154 Oki Data CONFIDENTIAL Panel Display Details YELLOW REGISTRATION OUT RIGHT YELLOW Outside Range of Correction Error (RIGHT) YELLOW SENSOR ERROR LEFT YELLOW LEFT Sensor Error YELLOW SENSOR ERROR RIGHT YELLOW RIGHT Sensor Error YELLOW TONER EMPTY YELLOW Toner EMPTY YELLOW TONER LOW...

  • Page 155: Various Printing Methods With A Stand-Alone Printer Coming With A Controller

    Oki Data CONFIDENTIAL 5.1.3 Various Printing Methods with a Stand-Alone Printer Coming with a Controller Configuration Print Print the Program Version, control unit composition, other printer compositions and settings. Operations : Panel Switch press 600 Model : Enter→ (Print Information Selection)→Enter→Enter (Configuration Selection)→...

  • Page 156: Adjustment After Replacing Parts

    Oki Data CONFIDENTIAL Adjustment After Replacing Parts The following describes the adjustments necessary when replacing parts. Color drift adjustment and correction is constantly necessary. Replacement Parts Adjustment Details LED head Unnecessary Drum Cartridge (Y, M, C, K) Unnecessary Fuser Unit...

  • Page 157: Replace Eeprom After Replacing Cu Pcb (600Dpi Model)

    Oki Data CONFIDENTIAL Item Details Count Details Fuser Fuser Life Count The number of printouts are converted into number of Letter Sheets, from when the new fuser unit is assembled. Transfer Belt Transfer Belt Life Count The number of printouts are converted into number of Letter Sheets, from when the new belt unit is assembled.

  • Page 158: Restoring Flash Rom Details Of The Cu Pcb (600Dpi Model)

    Oki Data CONFIDENTIAL 5.2.5 Restoring Flash ROM Details of the CU PCB (600dpi Model) The CU PCB is mounted with 4MB of Flash ROM. This allows the user to register voluntary files. When replacing the CU PCB, print the file list of the information menu before replacement.

  • Page 159: Cu Pcb Of 1200 Dpi Printer And Replacement Of Mounted Components

    Oki Data CONFIDENTIAL 5.2.7 CU PCB of 1200 dpi Printer and Replacement of Mounted Components Nonvolatile memory and a combination (at field) Component Adjustment Recovery Unrecoverable item ASP PCB Mount the EEPROM, Key Chip, None None HMK PCB, HDD used for the old...

  • Page 160: Precautions In Eeprom Replacement (1200 Dpi Printer)

    Oki Data CONFIDENTIAL 5.2.9 Precautions in EEPROM Replacement (1200 dpi printer) The maintenance EEPROM for a 1200 dpi printer is prepared separately for each model with the model No. and other data written in advance at Fukushima factory. This is to eliminate the necessity to download the file from a PC during replacement on site.

  • Page 161: Product Code Of Maintenance Hdd (1200 Dpi Printer)

    Oki Data CONFIDENTIAL 5.2.11 Product Code of Maintenance HDD (1200 dpi printer) The maintenance HDD's have different product codes according to program type and version. When ordering a maintenance HDD, be sure to choose the HDD with the same program type and version as those for the currently used HDD.
  • Page 162 Oki Data CONFIDENTIAL Design of HDD management labels has changed in Aug of 2005. (Patch column is added so that the released Patch file for firmware modification can be recorded.) It should mark up the Patch column if it takes place.

  • Page 163: Product Code Of Maintenance Cu Program (600 Dpi Printer)

    Oki Data CONFIDENTIAL 5.2.12 Product Code of Maintenance CU Program (600 dpi printer) The maintenance CU program ROM DIMM is available in two types: Flash ROM and P2 ROM. The following ROM DIMM types have been released. The F/W version is indicated on the label on the Flash ROM DIMM or printed on the P2 ROM DIMM Chip.

  • Page 164: Density Correction

    Oki Data CONFIDENTIAL Density Correction When the printer is shipped, the Automatic Density Correction Mode is set to “Automatic”. If it is set to “Manual” there may be drifting during use. Set this if there is any problem with the density.

  • Page 165: Paper Thickness Detection/Sensitivity Correction

    Oki Data CONFIDENTIAL Paper Thickness Detection/Sensitivity Correction Please refer to okiDoc #3546 on the BPX for instructions on how to calibrate this sensor. Note: A valid BP NOTE: A valid BPX username and password may be required to view the okiDoc via the link above.

  • Page 166: Periodical Maintenance

    2. The circuit boards, such as Power Supply PCB, PU PCB and CU PCB, are not included. The user shall be held responsible in periodically replacing these consumable parts. Cleaning Accordingly clean the inside and outside of the C9800/C9600 using a cloth and compact vacuum cleaner (hand-cleaner). Note NEVER touch the imaging drum terminal, LED lens array or LED head connector.

  • Page 167: Pickup Roller Cleaning

    Oki Data CONFIDENTIAL Cleaning LED Head Do the cleaning in case of light print, white line, or blurred print. (1) Grasp the Top Cover Handle and open the Top Cover. Personal injuries may occur. Do not touch it.The Fuser Unit is very hot. Do not touch it.

  • Page 168: Cleaning Feed Roller

    Oki Data CONFIDENTIAL Cleaning Feed Roller Clean the Feed Rollers when paper jams occur frequently. Three Feed Rollers are provided for each tray. Cleaning method for the Trays 1 to 5 (Trays 2 to 5 are optional) is different from that for the Multipurpose Tray.
  • Page 169 Oki Data CONFIDENTIAL (5) Put your hand into the opening where the Tray has been placed. Clean the three Feed Rollers using a soft wet cloth. If it is hard to wipe the roller, put your hand from the Tray 1 Side Cover.
  • Page 170 Oki Data CONFIDENTIAL Multipurpose Tray (1) Press the button on the right of the printer to open the Multipurpose Tray. Button (2) Open the Paper Support and move the Paper Guide slightly to the center. Paper Guide Paper Support (3) Move the lever on the right of the Multipurpose Tray at the joint of the tray and the printer into the position as shown below.
  • Page 171 Oki Data CONFIDENTIAL (4) While lifting the Multipurpose Tray slightly with your right hand, push the lever inward with your left hand and loosen it. Lever (5) Just as in (3) above, move the lever on the left of the Multipurpose Tray at the joint of the tray and the printer into the position as shown below.
  • Page 172 Oki Data CONFIDENTIAL (9) Clean the three Feed Rollers using a soft wet cloth. (10) Close the cover. (11) Hold the joints of the printer and the Multipurpose Tray with both hands and lower the cover. (12) While lifting the right edge of the Multipurpose Tray slightly, insert the protrusion of the lever as shown below.
  • Page 173 Oki Data CONFIDENTIAL (14) While lifting the left edge of the Multipurpose Tray slightly, insert the protrusion of the lever as shown below. Lever (15) Move the lever into the position below. Lever (16) Widen the Paper Guide and fold the Paper Support.

  • Page 174: Malfunction Repair Procedure

    Oki Data CONFIDENTIAL TROUBLESHOOTING PROCEDURES Precautions Before Repairs Check the basic inspection items indicated in the User’s Manual. Learn from the customer the details on when malfunction occurs. Inspect the state that closely resembles the state of a malfunction. Items to Check Before Remedying Abnormal Image...

  • Page 175: Lcd Message List

    Oki Data CONFIDENTIAL 7.5.1 LCD Message List When the printer detects errors that can be restored, it displays a service call error on the LCD, as shown below. Service Call nnn: Error nnn is an Error code. Note When a service call is displayed, the error code and accompanying error information is displayed on the bottom row of the LCD.
  • Page 176 Oki Data CONFIDENTIAL Table 7-1-1 Operator Alarm (2/10) Display Cause Remedy Error Description and Analysis 1200 judgment Service Call CU Slot2 DIMM Is the applicable RAM DIMM Re-mount applicable RAM DIMM. 032: Error RAM Check Error mounted properly? Replace RAM DIMM.
  • Page 177 Oki Data CONFIDENTIAL Table 7-1-1 Operator Alarm (3/10) Display Cause Remedy Error Description and Analysis 1200 judgment Power Off/on Video overrun Is the CU Assy properly Properly mount 073: Error detect mounted? Replace CU PCB. Does replacement of the CU...
  • Page 178 Oki Data CONFIDENTIAL Table 7-1-1 Operator Alarm (4/10) Display Cause Remedy Error Description and Analysis 1200 judgment Service Call Engine FAN Error was detected in each fan. Is the applicable location of the 128: Error Motor Error 01: Fuser FAN Error...
  • Page 179 Oki Data CONFIDENTIAL Table 7-1-1 Operator Alarm (5/10) Display Cause Remedy Error Description and Analysis 1200 judgment Service Call Thermistor 1) Is an Error message dis- Turn ON power again. 172: Error indicates High played? 176: Error Temperature 2) Does the Error take place Leave in that state for 30 (HOT) Error.
  • Page 180 Oki Data CONFIDENTIAL Table 7-1-1 Operator Alarm (6/10) Display Cause Remedy Error Description and Analysis 1200 judgment Service Call Print Satistic HDD was removed or replaced Get the original HDD back. 220: Error mismatch after print statistic is set to ON.
  • Page 181 Oki Data CONFIDENTIAL Table 7-1-1 Operator Alarm (7/10) Display Cause Remedy Error Description and Analysis 1200 judgment Reset the belt After turning ON the 1) Is an Error message displayed? Check how the belt unit is power or when 2) Is the best unit properly mounted.
  • Page 182 Oki Data CONFIDENTIAL Table 7-1-1 Operator Alarm (8/10) Display Cause Remedy Error Description and Analysis 1200 judgment Open cover Paper jam 1) Check for paper jam inside the Remove the paper jam. Paper Jam detected in fuser fuser and between the Yellow...
  • Page 183 Oki Data CONFIDENTIAL Table 7-1-1 Operator Alarm (9/10) Display Cause Remedy Error Description and Analysis 1200 judgment Power Off/on GDDC Error 910: Tray1 GDDC Error Check to confirm that the tray is 910: Error 911: Tray2 GDDC Error mounted correctly.
  • Page 184 Oki Data CONFIDENTIAL Table 7-1-1 Operator Alarm (10/10) Display Cause Remedy Error Description and Analysis 1200 judgment Power Off/on Trya2 CPU Clock The tray-2 CPU clock frequency Check the connection of the 933: Error Frequency Error is not correct. V72-1 board of tray 2.

  • Page 185: Preparing For Troubleshooting

    Oki Data CONFIDENTIAL 7.5.2 Preparing for Troubleshooting Operation Panel Display The state of malfunction is displayed on the LCD (Liquid Crystal Display) of the operator panel of this machine. Execute proper repairs according to the message indicated on the LCD.
  • Page 186 Oki Data CONFIDENTIAL CU Assy Troublesnhooting (600dpi Model) Nothing is displayed on the LCD • CU PCB Malfunction Has the power short-circuited on the CU PCB? (CP14+: 5v, CP16+: 3.3v) → If NO GOOD, Check insertion of ROM/RAM DIMM •...
  • Page 187 Oki Data CONFIDENTIAL CU Assy Troubleshooting (1200dpi Model) Nothing is displayed on the LCD • CU PCB Malfunction Has the power short-circuited on the CU PCB? (C450+: 5v, C50+: 3.3v) → If NO GOOD, check to see if the RAM DIMM is normally inserted.
  • Page 188 Oki Data CONFIDENTIAL *1 ASP PCB for 1200dpi Analysis Reference When “Communications Error” appears on the display panel, this message is displayed with the PU. This indicates a problem has occurred in the ASP board during its initialization. In such a case, open the sheet metal of the CU board and check the lit LED on the ASP board to locate the problem.
  • Page 189 Oki Data CONFIDENTIAL 1 Power is turned on and the printer doesn't work properly. • Turn off power and on again. • Does the backlight light up (for approx. one second)? • NO Is the AC cable connected properly? Connect the AC cable properly.
  • Page 190 Oki Data CONFIDENTIAL • YES Is the DIMM of the Main PCB set properly? Set the DIMM properly. If that does not solve the problem, replace the DIMM. • YES Are the voltages below output to the PU IF connector of the Main PCB? Pins 9, 10, 17, 18, 25, 26, 33, 34, 41, 42, 61, 69, 77, 85, 93: +5V±5%...
  • Page 191 Oki Data CONFIDENTIAL 2-1 Paper Supply Jam (1st Tray) • Immediately after turning ON the power, does the paper jam occur? • YES Is there a jam in the IN1 Sensor or 1st Hopping Sensor? Remove the paper jam. • NO...
  • Page 192 Oki Data CONFIDENTIAL 2-2 Paper Supply Jam (Multipurpose Tray) • Immediately after turning ON the power, does the paper jam occur? • YES Is there a jam in the IN1 Sensor or 1st Hopping Sensor? Remove the paper jam. • NO...
  • Page 193 Oki Data CONFIDENTIAL 2-3 Paper feed Jam • Immediately after turning ON the power, does a paper feed jam occur? • YES Does the paper jam occur at the IN 2 Sensor, WR Sensor or Exit Sensor? Remove the jammed paper.
  • Page 194 Oki Data CONFIDENTIAL 2-4 Paper Output Jam • Immediately after turning ON the power, does a paper output jam occur? • YES Is there a jam with the paper Exit sensor? Remove the paper jam. • NO Does the paper Exit sensor lever operate normally? Replace the paper Exit sensor lever.
  • Page 195 Oki Data CONFIDENTIAL 2-5 Double-Side Print Jam • Immediately after turning ON the power, does a paper feed jam occur? • YES Is there paper in the Double-Side Printer Unit? Remove the paper jam. • NO Does the Sensor Lever of the Dup IN1 Sensor, Dup R Sensor, and Dup F Sensor operate normally? Replace the defective sensor lever.
  • Page 196 Oki Data CONFIDENTIAL 3 Paper Size Error • Is standard size paper used? Use standard size paper. • YES Does the paper jam occur at the IN 1 Sensor? Remove the paper jam. • NO Does IN1 Sensor Lever operate normally? Replace the defective sensor lever.
  • Page 197 Oki Data CONFIDENTIAL 4 Image Drum Unit up/down movement error • Check the ID up/down movement using the motor & clutch test in the self-diagnosis mode. • Does the ID moves up and down? • YES Check using the switch scan test in the self-diagnosis mode. Does the Up/ Down Sensor work properly? Replace the defective IDU Motor.
  • Page 198 Oki Data CONFIDENTIAL 5 Fuser Unit Error • Immediately after turning ON the power, does a fuser error occur? • YES Are the three Upper Roller Thermistors down or short-circuited? (See Figure 7-1.) At an ambient temperature between 0 and 43˚C: 7-pole side: Pins 1 &...
  • Page 199 Oki Data CONFIDENTIAL 6 Motor Fan error • Check the fan in question using the motor & clutch test in the self-diagnosis mode. • Does the fan rotate? • NO Are the cables connected properly? (All the cables between the Motor Driver PCB and the fan are included.

  • Page 200: Troubleshooting With Abnormal Image

    Oki Data CONFIDENTIAL 7.5.3 Troubleshooting With Abnormal Image Troubleshooting with printout results that are irregular as shown in the diagrams below, are indicated. Abnormal Image Flow Chart No The overall image is too light or uneven, or the color tone is off centered, on the overall, while printing the image.
  • Page 201 Oki Data CONFIDENTIAL 4 The screen in light on the overall. Or there is overall color drift in the printed image. (Figure 7-2 A ) • Is there enough toner? (Is [Toner Short] displayed?) Replenish toner. • NO Is standard paper used? Use standard paper.
  • Page 202 Oki Data CONFIDENTIAL 2 The white area gets dirty. (Figure 7-2 B ) • Has the image drum been exposed to external light for a long time? Replace I/D Unit. • NO Is the fuser unit roller dirty? Replace the fuser unit.
  • Page 203 Oki Data CONFIDENTIAL 3 Blank Sheet (Figure 7-2 C ) • Are all LED head Assy parts properly connected to the relay PCB (S2H PWB) and engine PCB (S2V PWB)? Check the cable connection of the LED head and cable connection between between the relay PCB and engine PCB, then properly connect the cable between the LED head and engine PCB.
  • Page 204 Oki Data CONFIDENTIAL 4 Band or stripe appears in vertical direction of the printed area. (Black Band, Color Band, Black Stripe, Color Stripe) (Figure 7-2 D ) • Are all LED head Assy parts properly connected to the relay PCB (S2H PWB) and engine PCB...
  • Page 205 Oki Data CONFIDENTIAL 5 White Band, White Stripe, Uneven Color Band, Uneven Color Stripe Occurring in Vertical Direction (Figure 7-2 F ) • Is the LED head lens dirty? Clean the LED head lens. • NO Are all LED head Assy parts properly connected to the relay PCB (S2H PWB)
  • Page 206 Oki Data CONFIDENTIAL 6 Poor Fusion (lightly touching the toner causes the toner to wipe off or fall off) • Is standard paper used? Use standard paper. • YES Fuser Unit contact properly connected? Properly connect the fuser unit contact.
  • Page 207 Oki Data CONFIDENTIAL 7 Periodicity Abnormal (Refer to Figure 7-2 E ) Periodicity Malfunction Details Restoration Method 94 mm Image Drum Replace the image drum cartridge. 49.6 mm Development Roller Replace the image drum cartridge. 54.8 mm Sponge Roller Replace the image drum cartridge.
  • Page 208 Oki Data CONFIDENTIAL 8 Printing Thinned Out • Is the LED head lens dirty? Clean the LED head lens. • NO Are all LED head Assy parts properly connected to the relay PCB (S2H PWB) and engine PCB (S2V PWB)?
  • Page 209 Oki Data CONFIDENTIAL 9 Color Drift • “Toner Low” is displayed. Replenish toner. Has operation been restored? • NO Conduct a color drift test in the engine Maintenance Mode. Method: Enter the Engine Maintenance Mode, and self-diagnostic mode (Level 1).
  • Page 210 Oki Data CONFIDENTIAL • NO [NG CALIBRATION LEFT/RIGHT] display • YES Is the color drift sensor cover dirty? Cleaning defect of the surface of the sensor cover by the cleaning blade on the rear of the shutter. Replace the shutter and sensor cover then restore the cleaning performance.
  • Page 211 Oki Data CONFIDENTIAL • [Yellow, Magenta, Cyan Left/Right/Horizontal] display • YES Replace the belt unit. Has operation been restored? • NO Replace the ID unit. Has operation been restored? • NO Is the gear abnormal? (I/D, Multipurpose Tray, Belt Unit, Belt Motor, etc. gear Assy) Replace the damaged gear Assy.
  • Page 212 Oki Data CONFIDENTIAL 0 Stripe in Horizontal Print Direction (Figure 7-2 G ) • Are all LED head Assy parts properly connected to the relay PCB (S2H PWB) and engine PCB (S2V PWB)? Check the cable connection of the LED and the cable connection between the relay PCB and engine PCB, then properly connect the cable between the LED head and engine PCB.
  • Page 213 Oki Data CONFIDENTIAL A Paper Thickness Error (Err Code 323, 324) • Is the Paper Thickness Sensor Connector disconnected? • Is the PATHICK connector on the Sensor Relay PCB (S2S PWB) connected securely? Connect the connector properly. • YES Is any sensor cable down? Replace the cable.
  • Page 214 Oki Data CONFIDENTIAL Ground Charge roller Development roller Development braid Toner supply roller Figure 7-3 214 / 42930511TH Rev. 2...

  • Page 215: Check Fuse

    Oki Data CONFIDENTIAL Check Fuse The fuse system of the engine control part is composed as shown in the figure below. 5VCU 215 / 42930511TH Rev. 2...

  • Page 216: Wireless Lan Trouble Shooting

    Oki Data CONFIDENTIAL Wireless LAN Trouble Shooting 7.7.1 Initial Investigation When a trouble occurs when accessing C9800/C9600 (accessing by Print, Web or utilities) via wireless LAN, please perform the following initial investigation. 7.7.1.1Confirming the trouble condition Network problems similar to those of the wired LAN may be causing the trouble in the wireless LAN, in addition to those originating from the wireless connection.
  • Page 217 Oki Data CONFIDENTIAL Category Items to confirm Contents Server Log Access point’s connected clients information Some access points have a function that can display the list of connected wireless terminal devices. If the list includes the wireless NIC, it is more likely that the wireless link with the access point has succeeded.

  • Page 218: Symptoms And How To Handle Them

    C9600’s ‘IP Filtering’ setting is incorrect. In the ‘IP Filtering’ of the C9600 wireless LAN card, set so as to allow the computer that cannot communicate to connect. You must set ‘IP Filtering’ of the wired LAN interface and ‘IP Filtering’ of the wireless LAN card separately.
  • Page 219 Oki Data CONFIDENTIAL Only certain printers cannot communicate. Phenomenon: Of the multiple C9600 units connected to the same wireless network, some C9600 can communicate while others can not. Possible cause What to do Wireless LAN settings/network settings of Compare the wireless LAN settings/network settings of the printer that can...
  • Page 220 Despite the same wireless LAN setting, wireless communication becomes erratic only when going through certain access point(s). Wireless communication is fine when going through other access points. (C9600 can be discovered by AdminManager when going through other access points.) Possible cause...
  • Page 221 Despite the same wireless LAN setting, Ad hock Mode wireless communication becomes erratic with certain wireless computer(s). No problem with the wireless communication with C9600 in other wireless computers. (C9600 can be discovered by AdminManager from other wireless computers.) Possible cause...
  • Page 222 (Excluding a case with roaming) administrator does not know and access points of adjoining floors and buildings, as well. Change the settings of the C9600 and the access point to use a different SSID. The same channel is used. In case of Infrastructure Mode, change the channel setting of the access point.
  • Page 223 Failed to obtain IP address with DHCP setting/IP address that was not intended was obtained Phenomenon: With C9600 running with the DHCP enabled, an attempt to obtain IP address failed. Or the printer runs with an IP address that is different from the IP address that has been assigned by the DHCP server.
  • Page 224 • WEP key, key size, key input method and key index * Some access points have the function that automatically generates WEP key from the string that has been input. C9600 does not support this function. * If you cannot connect to the C9600 when the Authentication has been set to ‘Open’...
  • Page 225 Oki Data CONFIDENTIAL Error occurs with Client Certificate Import. Phenomenon: When Import Client Certificate is executed for EAP authentication, an error occurs, and Import fails. Possible cause What to do The file format of the client certificate is Ask the certificate distributor to provide the client certificate file again in incorrect.
  • Page 226 Change the RADIUS server setting and set Cipher Suite supported in the RADIUS server. C9600 Enable. (Cipher Suite indicates the key method and The following Cipher Suites are supported in the C9600: encryption method combinations in EAP- SSL3_TXT_EDH_RSA_DES_192_CBC3_SHA TLS authentication.)
  • Page 227 Oki Data CONFIDENTIAL Communication is occasionally disrupted in EAP Mode. Phenomenon: Wireless communication takes place in EAP Mode, but it is occasionally disrupted. Communication is never disrupted in Open Mode or WPA-PSK Mode. Possible cause What to do Communication is disrupted due to re- Change the re-authentication interval of the access point or RADIUS authentication.

  • Page 228: Wireless Lan Card Trouble Shooting

    Oki Data CONFIDENTIAL Wireless LAN Card Trouble Shooting 7.8.1 Connection Error in Web browser If you cannot display the printer setup page with "https://<printer's IP address>" from Web browser, do the following: Try with http://<printer's IP address. If the printer setup page is displayed with this, either of the following may be the reason...
  • Page 229 Oki Data CONFIDENTIAL 7.8.1.2 Has SSL/TLS been set to "ON"? Log in as administrator and display Security → Cipher (SSL/ TLS). If the displayed screen looks line the one on the right, the SSL/ TLS has been set to "OFF."...
  • Page 230 Oki Data CONFIDENTIAL 7.8.1.3 Confirm the version of Web browser Confirm the version of Web browser you are using. How to confirm the version: Internet Explorer Start the browser and confirm it from Help → About Internet Explorer. The recommended version is InternetExplorer5.5 or higher.
  • Page 231 Start AdminManager and select the printer whose setting you want to change, from the list that is displayed. Click on the Set Oki Device button, or select Setting and then Set Oki Device to open the setting dialog box. Type in admin password and open the setting dialog box as administrator.
  • Page 232 Oki Data CONFIDENTIAL Click on SSL/TLS tab. Check Encryption Strength. Set the Encryption Strength to Weak and click Apply button. Verify the setting contents and click OK. When the confirmation message appears, click Yes. (The NIC reboots to reflect the setting value.) When that printer is displayed in the list again, the setting has been completed.
  • Page 233 Oki Data CONFIDENTIAL What to do: Set the printer's encryption strength to "Weak". Changing the encryption strength setting from Telnet Caution: Telnet cannot be used in the initial state. Telenet must be set to Enable to change the printer's encryption setting.
  • Page 234 Oki Data CONFIDENTIAL [4: Security Config]→[5 : Cipher(SSL/TLS)]→[2 : Encryption Strength] → Change the Encryption Strength (1: Strong 2: Standard 3: Weak). 234 / 42930511TH Rev. 2...
  • Page 235 Start AdminManager and select the printer you want to confirm, from the list that has been dis- played. Click on the Set Oki Device button, or select Setting and then Set Oki Device to open the setting dialog box. Type in admin password and open the setting dialog box as administrator.
  • Page 236 Oki Data CONFIDENTIAL Click View Certificate Info... button. Check the item Key Exchange method. Depending on the version, the browser may not support Diffie-Hellman(DSS). 236 / 42930511TH Rev. 2...
  • Page 237 Oki Data CONFIDENTIAL Confirming the key exchange method by printing Network Information When a valid certificate is stored in the printer, the user can confirm the certificate information by printing Network Information. How to print Network Information from the operator panel is shown below: Press Menu keys (up and down arrow keys) and execute: "Print Information"...

  • Page 238: Cannot Print

    Oki Data CONFIDENTIAL 7.8.2 Cannot Print If you cannot print using the IPP printer for encryption, do the following: Try connecting with http://<printer's IP address>. If the printer setup page is displayed with this, either of the following may be the reason...

  • Page 239: Can't Create A Certificate

    Oki Data CONFIDENTIAL 7.8.3 Can't Create a Certificate When you cannot create a certificate, you may have the following situations: Refer to the applicable section and correct the problem: • Information on some of the required items is missing. → Refer to 7.8.3.1 Information on some of the required items is missing.

  • Page 240: Can't Install The Certificate

    Oki Data CONFIDENTIAL 7.8.4 Can't Install the Certificate If the installation of the certificate fails, you may have the following situations: Refer to the applicable section and correct the problem: • The user has changed the printer's IP address to a different IP address from the one used at the time when "CSR was created".
  • Page 241 C9600 supports the installation of only one certificate. Therefore you cannot install an intermediate certificate to the C9600 printer. To the printer, you must install the SSL server certificate. To install an intermediate certificate, install it to a client PC (browser), not to the printer.

  • Page 242: Other Questions

    Oki Data CONFIDENTIAL 7.8.5 Other Questions This section covers more questions users may ask. 7.8.5.1 Time required for creating a certificate The time required for creating a certificate is more likely to be as follows, varying with the key exchange...
  • Page 243 Oki Data CONFIDENTIAL Communication time for IPP printing is shown below: As a print job, we used PCL's NULL Data(31,464,978bytes). (NULL Data means the data that has been processed to execute the PCL process as least as possible and to enable the network communication time to be measured.)
  • Page 244 Oki Data CONFIDENTIAL 7.8.5.6 Error "The security certificate was issued by a company you have not chosen to trust" is displayed When this error is displayed, you may have the following situations: The certificate installed in the printer is a self-signed certificate. Or the certificate installed in the printer is a CA-signed certificate and either the CA certificate by the Certification Authority or an intermediate certificate is not installed in the client PC.
  • Page 245 Oki Data CONFIDENTIAL Certificate Import Wizard is displayed. Install the certificate following the steps that are shown. Select Automatically select the certificate store based on the type of certificate, then the certifi- cate is installed automatically. 7.8.5.7 Error "The security certificate has an invalid name or the name does not match the site name..."...

  • Page 246: Connection Diagram

    Oki Data CONFIDENTIAL CONNECTION DIAGRAM Check Resistance Value 246 / 42930511TH Rev. 2...
  • Page 247 Oki Data CONFIDENTIAL 247 / 42930511TH Rev. 2...
  • Page 248 Oki Data CONFIDENTIAL 248 / 42930511TH Rev. 2...
  • Page 249 Oki Data CONFIDENTIAL 249 / 42930511TH Rev. 2...
  • Page 250 Oki Data CONFIDENTIAL 250 / 42930511TH Rev. 2...
  • Page 251 Oki Data CONFIDENTIAL 251 / 42930511TH Rev. 2...
  • Page 252 Oki Data CONFIDENTIAL 252 / 42930511TH Rev. 2...

  • Page 253: Diagram Of Part Layout Of Various Pcb

    Oki Data CONFIDENTIAL Diagram of Part Layout of Various PCB (1)-1 Engine Control PWB (S2V-2 PWB: 600dpi) CTGO RSNS CSNS POWER CPUFU DENGEN CUIF RFID 253 / 42930511TH Rev. 2...
  • Page 254 Oki Data CONFIDENTIAL (1)-2 Engine Control PWB (S2V-3 PWB: 1200dpi) CTGO RSNS CSNS POWER CPUFU DENGEN CUIF RFID Motor Driver PWB (S2M PWB) FLASH OPIRY24 HALL1 WTDC TRYSNS PSIZE HALLDCT GDDC FSNS 254 / 42930511TH Rev. 2...
  • Page 255 Oki Data CONFIDENTIAL (3)-1 Main Controller PWB : HMO PUIF PCICU CLED1 CLED5 CLED4 PCICU2 POWER ON CENT 255 / 42930511TH Rev. 2...
  • Page 256 Oki Data CONFIDENTIAL (3)-2 Main Controller PWB : ASP PUIF Battery FPGA LED Fiery ASIC BNY board J7000: Compact Flash PWR_GOOD LED DIAG LED3 DIAG LED2 DIAG LED1 S100 DIAG LED0 (download SW) J7002:Network CF LED CENT 256 / 42930511TH Rev. 2...
  • Page 257 Oki Data CONFIDENTIAL LED Control PWB a) (S2H PWB) POWER Control Panel PWB (X7G- PWB) ID System Sensor PWB(SGG-PWB) SNS2 SNS1 SNS3 Entrance Sensor PWB (S2C-PWB) TRYSNS1 EMPTY 257 / 42930511TH Rev. 2...
  • Page 258 Oki Data CONFIDENTIAL Paper Size Detection PWB (S2S- PWB) PATHICK IN2SNS CLUTCH FSNS MPTSNS WRSNS MPTPAP MPTHOME Rear Sensor PWB (S2R- PWB) COVSNS RSNS (10) Color Drift Sensor PWB (S2Z- PWB) DENS 258 / 42930511TH Rev. 2...
  • Page 259 Oki Data CONFIDENTIAL (11) Tray Control PWB (V72-1- PWB) PSIZE GDOE MOTOR_B MOTOR_A FLASH MAIN1 MAIN2 (12) Duplex Control PWB (V72-2- PWB) MOTOR_B MOTOR_A FLASH MAIN1 COVDPN (13) Inverter PWB (V72-3- PWB) MOTOR_B MOTOR_A FLASH MAIN1 MAIN2 POWER (14) Disposal Toner, Gear, Belt Rotation, Disposal Toner Sensor PWB (HAL-PWB) 259 / 42930511TH Rev.

  • Page 260: Error Message List

    Oki Data CONFIDENTIAL ERROR MESSAGE LIST Message Chart of C9600 Take appropriet actions for messages provided on the control panel of your printer. In the table, “CCCC” shows the toner color (cyan, magenta, yellow or black). Display on Operating Panel...
  • Page 261 Oki Data CONFIDENTIAL Display on Operating Panel Meaning Measures Inverter is Removed An unconnected inverter part of Connect an inverter part of a finisher a finisher unit and a printer. unit and a printer. Install Inverter An unconnected inverter part of Connect an inverter part of a finisher a finisher and a printer.
  • Page 262 Oki Data CONFIDENTIAL Display on Operating Panel Meaning Measures Cyan Image Drum Life It is time to change a cyan Change to a new cyan image drum image drum. cartridge. Wait a Moment Wait for a while. Wait for a while.
  • Page 263 Oki Data CONFIDENTIAL Display on Operating Panel Meaning Measures Check Data An error of writing data occurs. Check out a data. Program Data Write Error Check Data An error occurs during a Check out a data. Program Data Receive Error reception of data.
  • Page 264 Oki Data CONFIDENTIAL Display on Operating Panel Meaning Measures Density Adjusting Correction of density is in Wait for a while. process. Waste Toner Transfer Error An eroor occurs during transfer- Open a top cover and reinstall a drum ring of a disposal toner.
  • Page 265 Oki Data CONFIDENTIAL Display on Operating Panel Meaning Measures Black Toner Sensor Error A censor error of the black toner Remove a black toner cartridge and re- occurs. install it. Contact with a customer center if an error still remains.
  • Page 266 Oki Data CONFIDENTIAL Display on Operating Panel Meaning Measures Magenta Toner Low The printer runs out of a ma- Prepare a new magenta toner cartridge genta toner soon. but unnecessary to change. Magenta Toner Sensor Error A censor error of the magenta Remove a magenta toner cartridge and toner occurs.
  • Page 267 Oki Data CONFIDENTIAL Display on Operating Panel Meaning Measures Reset Paper A sheet of paper is not fed from Reload a sheet of paper. MPTray a multi-purpose tray. Reload a sheet of paper. Check Paper A different paper is Loaded.

  • Page 268: Message Chart Of C9800

    Oki Data CONFIDENTIAL Message Chart of C9800 Take appropriet actions for messages provided on the control panel of your printer. In the table, “CCCC” shows the toner color (cyan, magenta, yellow or black). Display on Operating Panel Meaning Measures 126:Condensing Error Condensation occurs in a printer.
  • Page 269 Oki Data CONFIDENTIAL Display on Operating Panel Meaning Measures Install Inverter An unconnected inverter part of Connect an inverter part of a finisher a finisher and a printer. and a printer. Check Inverter A paper jam occurs around an Take an inverter away from a printer Paper Jam inverter.
  • Page 270 Oki Data CONFIDENTIAL Display on Operating Panel Meaning Measures Wait a Moment Wait for a while. Wait for a while. Turn off power Restart a printer by either turning Restart a printer by either turning off off the power or pressing the...
  • Page 271 Oki Data CONFIDENTIAL Display on Operating Panel Meaning Measures Check Data An error occurs during a Check out a data. Program Data Receive Error reception of data. <nnn>" Cancelling Job A data is in deleting.. Wait for a while. Data Arrive A data is in receiving.
  • Page 272 Oki Data CONFIDENTIAL Display on Operating Panel Meaning Measures Waste Toner Transfer Error An eroor occurs during transfer- Open a top cover and reinstall a drum ring of a disposal toner. basket. Waste Toner Near Full A life of a disposal toner box is Prepare a new disposal toner box but about to end.
  • Page 273 Oki Data CONFIDENTIAL Display on Operating Panel Meaning Measures Black Image Drum Near Life A life of the image drum is about Prepare a new black image drum to end. cartridge but unnecessary to change. Black Image Drum Life It is time to change a black Change to a new black image drum image drum.
  • Page 274 Oki Data CONFIDENTIAL Display on Operating Panel Meaning Measures Magenta Toner Sensor Error A censor error of the magenta Remove a magenta toner cartridge and toner occurs. re-install it. Magenta Image Drum Near Life A life of the image drum is about Prepare a new magenta image drum to end.
  • Page 275 Oki Data CONFIDENTIAL Display on Operating Panel Meaning Measures Check Paper A different paper is Loaded. Press the HELP button and follow the instructions. Remove Paper Remove a printed paper left on Remove a printed paper left on a STACKER a displayed stacker.

  • Page 276: Illustration Appears On The Operating Panel

    Oki Data CONFIDENTIAL Illustration appears on the operating panel When troubles occur, an illustration and message may appear on the operating panel. See the following table for detail instruction. Front view of printer Opening the top cover Side view (left) of printer...
  • Page 277 Oki Data CONFIDENTIAL Indicates double-sided Being full of or left some Being full of or left some Being full of papers print units. papers around double- papers around double- around double-sided print sided print units. sided print units. units. Opening the side cover...
  • Page 278 Oki Data CONFIDENTIAL It indicates the staple It indicates the staple It indicates the punch It indicates the punch cartridge. cartridge. unit.. unit.. It indicates the finisher unit. It indicates the inverter. It indicates the finisher. It indicates the magnified image of the finisher.
  • Page 279 Please refer to the "Illustrated Parts Manual" for spare part information.

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C9800

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