Solving Scanning Problems; Scanner Does Not Turn On Or Turns Off Unexpectedly - Epson Perfection V800 Photo User Manual

Light
Scanner
light
Parent topic:

Solving Scanning Problems

Check these solutions if you have problems scanning with your product.

Scanner Does Not Turn On or Turns Off Unexpectedly

Start Button Does Not Work as Expected
Scanning Software Does Not Operate Correctly
Cannot Start Epson Scan
Scanning is Slow
Parent topic:
Scanner Does Not Turn On or Turns Off Unexpectedly
If the scanner does not turn on or if it turns off unexpectedly, try these solutions:
• Make sure the AC adapter is securely connected to the scanner and to a working electrical outlet.
• If the scanner turns off unexpectedly, you may need to adjust the Power Off Timer setting.
Parent topic:
Related tasks
Changing the Power Off Setting
Color Status Description
Green On The scanner is turned on and ready to scan
Flashing The scanner is scanning or initializing
Red Flashing An error has occurred. Try the following:
• Make sure the scanner connection to your computer is
• Make sure your scanning software is installed correctly.
• Make sure the transportation locks are unlocked.
• Turn off the scanner, then turn it on again. If the light is still
— Off The scanner is turned off.
Solving Problems
Solving Problems
Solving Scanning Problems
secure.
flashing red, the scanner may be malfunctioning. Contact
Epson for support.
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