Uninstalling Scanner Software - Os X; Where To Get Help - Epson Perfection V800 Photo User Manual

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Uninstalling Scanner Software - OS X

In most cases, you do not need to uninstall your scanner software before re-installing it. However, you
can download the Uninstaller utility from the Epson support website to uninstall your scanner software as
described here.
Note: If you find that re-installing your scanner software does not solve a problem, contact Epson.
1. To download the Uninstaller utility, visit the Epson download site
downloads).
2. Follow the instructions on the screen to install the Uninstaller utility.
3. Quit all applications currently running on your Mac.
4. Double-click the Uninstaller icon.
5. In the Epson Uninstaller screen, select the checkbox for each software program you want to
uninstall.
6. Click Uninstall.
7. Follow the on-screen instructions to uninstall the software.
8. To reinstall your scanner software, see the Start Here sheet for instructions.
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Where to Get Help

If you need to contact Epson for technical support services, use the following support options.
Internet Support
Visit Epson's support website at
common problems. You can download drivers and documentation, get FAQs and troubleshooting
advice, or email Epson with your questions.
Speak to a Support Representative
Before you call Epson for support, please have the following information ready:
• Product name
• Product serial number (located on a label on the product)
When to Uninstall Your Scanner Software
When to Uninstall Your Scanner Software
epson.com/support
(U.S. downloads
(U.S.) or epson.ca/support
96
or Canadian
(Canada) for solutions to