Care & Cleaning, Troubleshooting - OCI OCIE48EH Installation & Operation Manual

Care & Cleaning, Troubleshooting
Care and Cleaning:
To keep your OCI Heater functioning well, we recommend the following to be per-
formed annually.
1. With an air hose regulated to 30 psig, blow off any dust and dirt that has accumulat-
ed around the burner and inside the control compartment of the heater. Proper eye
protection required.
2. From the front of the heater, direct the air hose from a distance of approximately 12
inches over the entire exposed area of each burner's ceramics.
3. Do not insert air hose into the inlet of the burner.
4. Remove main burner orifice, clean and re-install.
5. Check to insure heater is securely mounted and the clearance from com-
bustible materials is maintained.
6. If additional service to the heater is required contact your local dealer or the factory
for assistance.
Important notes:
1) It is normal to see warpage on the housing since the housing expands while heat-
ed but after it cools back down it will come back to its original shape.
2) After initial usage it is normal to see white smoke come out the flue exit. This
eventually will go away and it doesn't effect the performance of the heater.
Before Calling for Service: Basic Troubleshooting
Important:
An experienced qualified service technician should perform trouble-
shooting procedures.
Symptom: Heater valve will not switch from Hi to Low and vice versa
1. Low battery pack. Replace 4 AA batteries.
2. Ground wire not connnected. Connect ground wire to chassis and remove and
reinstall 4 AA batteries to clear memory.
3. Defective gas valve. Contact OCI to replace gas valve.
Symptom: Batteries in the battery pack drain fast.
1. The battery pack is switched to DC MOTOR instead of LATCHING SOLENOID.
Make sure that the battery pack is switched to LATCHING SOLENOID.
Symptom: Burner makes loud rumbling noise during operation. Burner does
not glow and flares out.
1. Damaged burner. Contact OCI to replace burner.
Symptom: Front grill deteriorates.
1. Tip angle exceeds 30 degrees such that combustion gases vent out to the front grill
instead of out the top of the heater. Correct installation and make sure only radiant
heat passes throught the front grill.
2. Windy condition. Excessive wind disrupts flow of combustion gases such that
combustion gases flow through the front grill instead of out the top of the heater.
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