Page 1 2013 C-MAX HYBRID C-MAX ENERGI Owner’s Manual fordowner.com ford.ca DM5J 19A321 FA September 2012 Second Printing Owner’s Manual C-MAX Litho in U.S.A.
Page 2: Table Of Contents
Table of Contents Introduction Child Safety Child seats ......... . .19 Child seat positioning .
Page 3 Table of Contents MyKey Settings, MyKey ........64 Creating.
Page 4: Table Of Contents
Table of Contents Windows and Mirrors Power windows ........96 Exterior mirrors .
Page 5 Table of Contents Universal Garage Door Opener (If Equipped) HomeLink® wireless control system ..... . .163 Auxiliary Power Points Storage Compartments Center console .
Page 6: Table Of Contents
Table of Contents Stability Control AdvanceTrac® ........217 Parking Aids Sensing system.
Page 7 Table of Contents Fuses Changing a fuse ........265 Fuse specification chart .
Page 8: Table Of Contents
Accessories .........350 Ford Extended Service Plan Scheduled Maintenance Normal scheduled maintenance and log .
Page 9 Errors and omissions excepted. © Ford Motor Company 2012 2013 C-Max Full Hybrid (34h) Owners Guide gf, 2nd Printing...
Page 10: Introduction
Introduction ABOUT THIS MANUAL Thank you for choosing Ford. We recommend that you take some time to get to know your vehicle by reading this manual. The more that you know about it, the greater the safety and pleasure you will get from driving it.
Page 11 Introduction SYMBOL GLOSSARY WARNING: You risk death or serious injury to yourself and others if you do not follow the instruction highlighted by the warning symbol. These are some of the symbols you may see on your vehicle. Symbol Description Symbol Description Symbol Description Safety alert...
Page 12 Introduction Symbol Description Symbol Description Symbol Description Fuel pump Fuse Hazard reset compartment warning flasher Heated rear Interior Jack window luggage compartment release Lighting Low tire Maintain control pressure correct fluid warning level Panic alarm Parking aid Parking system brake system Power Power Power...
Page 13 Additionally, when your vehicle is in for service or repair, Ford Motor Company, Ford of Canada, and service and repair facilities may access or share among them data for vehicle improvement purposes.
Page 14 EDR. Ford Motor Company and Ford of Canada do not access event data recorder...
Page 15 See www.dtsc.ca.gov/hazardouswaste/perchlorate for more information. FORD CREDIT (U.S. ONLY) Ford Credit offers a full range of financing and lease plans to help you acquire your vehicle. If you have financed or leased your vehicle through Ford Credit, thank you for your business.
Page 16 Genuine Ford and Motorcraft replacement parts are the only replacement parts that benefit from a Ford Warranty. Damage caused to your vehicle as a result of the failure of non-Ford parts may not be covered by the Ford Warranty. For additional information, see the terms and conditions of the Ford Warranty.
Page 17 WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that you use extreme caution when using any device or feature that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle.
Page 18: Child Safety
NHTSA and other safety organizations, or are the minimum requirements of law. Ford recommends checking with a NHTSA Certified Child Passenger Safety Technician and consulting your pediatrician to make sure your child seat is appropriate for your child, and is compatible with and properly installed in your vehicle.
Page 19 Child Safety Recommendations for Safety Restraints for Children Child size, height, weight, or Recommended restraint type Small Children who have outgrown or no Use a belt-positioning children longer properly fit in a child safety booster seat. seat (generally children who are less than 4 ft.
Page 20: Child Seats
Child Safety CHILD SEATS Use a child safety seat (sometimes called an infant carrier, convertible seat, or toddler seat) for infants, toddlers or children weighing 40 pounds (18 kilograms) or less (generally age four or younger). CHILD SEAT POSITIONING WARNING: Airbags can kill or injure a child in a child seat. NEVER place a rear-facing child seat in front of an active airbag.
Page 21 Child Safety WARNING: Always restrain an unoccupied child seat or booster seat. These objects may become projectiles in a crash or sudden stop, which may increase the risk of serious injury. WARNING: Never place, or allow a child to place, the shoulder belt under a child’s arm or behind the back because it reduces the protection for the upper part of the body and may increase the risk of injury or death in a crash.
Page 22: Booster Seats
Child Safety BOOSTER SEATS WARNING: Never place, or allow a child to place, the shoulder belt under a child’s arm or behind the back because it reduces the protection for the upper part of the body and may increase the risk of injury or death in a crash.
Page 23 Child Safety Types of Booster Seats • Backless booster seats If your backless booster seat has a removable shield, remove the shield. If a vehicle seating position has a low seat back or no head restraint, a backless booster seat may place your child’s head (as measured at the tops of the ears) above the top of the seat.
Page 24 Child Safety Children and booster seats vary in size and shape. Choose a booster that keeps the lap belt low and snug across the hips, never up across the stomach, and lets you adjust the shoulder belt to cross the chest and rest snugly near the center of the shoulder.
Page 25: Installing Child Safety Seats
Child Safety INSTALLING CHILD SEATS Using Lap and Shoulder Belts WARNING: Airbags can kill or injure a child in a child seat. NEVER place a rear-facing child seat in front of an active airbag. If you must use a forward-facing child seat in the front seat, move the seat all the way back.
Page 26 Child Safety Perform the following steps when installing the child seat with combination lap and shoulder belts: Note: Although the child seat illustrated is a forward-facing child seat, the steps are the same for installing a rear-facing child seat. 1. Position the child safety seat in a seat with a combination lap and shoulder belt.
Page 27 Child Safety 4. Insert the belt tongue into the proper buckle (the buckle closest to the direction the tongue is coming from) for that seating position until you hear a snap and feel the latch engage. Make sure the tongue is latched securely by pulling on it.
Page 28 There should be no more than 1 inch (2.5 centimeters) of movement for proper installation. Ford recommends checking with a NHTSA Certified Child Passenger Safety Technician (CPST) to make certain the child restraint is properly installed.
Page 29 Child Safety The LATCH system is composed of three vehicle anchor points: two lower anchors located where your vehicle seat back and seat cushion meet (called the seat bight) and one top tether anchor located behind that seating position. LATCH compatible child safety seats have two rigid or webbing mounted attachments that connect to the two lower anchors at the LATCH equipped seating positions in your vehicle.
Page 30 Child Safety Use of Inboard Lower Anchors from the Outboard Seating Positions (Center Seating Use) WARNING: The standardized spacing for LATCH lower anchors is 11 inches. (28 centimeters) center to center. Do not use LATCH lower anchors for the center seating position unless the child seat manufacturer’s instructions permit and specify using anchors spaced at least as far apart as those in this vehicle.
Page 31 Child Safety Once the child safety seat has been installed using either the safety belt, the lower anchors of the LATCH system, or both, you can attach the top tether strap. The tether strap anchors in your vehicle are in the following positions (shown from top view): Perform the following steps to install a child safety seat with tether anchors:...
Page 32: Child Safety Locks
4. Tighten the child safety seat tether strap according to the manufacturer’s instructions. If your child restraint system is equipped with a tether strap, and the child restraint manufacturer recommends its use, Ford also recommends its use. CHILD SAFETY LOCKS When these locks are set, the rear doors cannot be opened from the inside.
Page 33: Safety Belts
Safety Belts PRINCIPLES OF OPERATION WARNING: Always drive and ride with your seat back upright and the lap belt snug and low across the hips. WARNING: To reduce the risk of injury, make sure children sit where they can be properly restrained. WARNING: Never let a passenger hold a child on his or her lap while the vehicle is moving.
Page 34 Safety Belts WARNING: Safety belts and seats can become hot in a vehicle that has been closed up in sunny weather; they could burn a small child. Check seat covers and buckles before you place a child anywhere near them. WARNING: Front and rear seat occupants, including pregnant women, should wear safety belts for optimum protection in an accident.
Page 35: Fastening The Safety Belts
Safety Belts FASTENING THE SAFETY BELTS The front outboard and rear safety restraints in your vehicle are combination lap and shoulder belts. 1. Insert the belt tongue into the proper buckle (the buckle closest to the direction the tongue is coming from) until you hear a snap and feel it latch.
Page 36 Safety Belts Restraint of Pregnant Women WARNING: Always ride and drive with your seat back upright and the safety belt properly fastened. The lap portion of the safety belt should fit snug and be positioned low across the hips. The shoulder portion of the safety belt should be positioned across the chest.
Page 37 Safety Belts All safety restraints in the vehicle are combination lap and shoulder belts. The driver safety belt has the first type of locking mode, and the front outboard passenger and rear seat safety belts have both types of locking modes described as follows: Vehicle Sensitive Mode This is the normal retractor mode, which allows free shoulder belt length adjustment to your movements and locking in response to vehicle...
Page 38: Safety Belt Height Adjustment
Safety Belts Safety Belt Extension Assembly WARNING: Do not use extensions to change the fit of the shoulder belt across the torso. If the safety belt is too short when fully extended, you can obtain a safety belt extension assembly from an authorized dealer. Use only extensions manufactured by the same supplier as the safety belt.
Page 39: Safety Belt Warning Light And Indicator Chime
Safety Belts SAFETY BELT WARNING LIGHT AND INDICATOR CHIME This lamp illuminates and an audible warning will sound if the driver’s safety belt has not been fastened when the vehicle’s ignition is turned on. Conditions of Operation If... Then... The driver’s safety belt is not The safety belt warning light buckled before the ignition illuminates 1-2 minutes and the...
Page 40 Safety Belts If... Then... The driver’s and front The Belt-Minder® feature will not passenger’s safety belts are activate. buckled before the ignition switch is turned to the on position or less than 1-2 minutes have elapsed since the ignition switch has been turned to on...
Page 41 Safety Belts Deactivating and Activating the Belt-Minder® Feature (if equipped) WARNING: While the design allows you to deactivate your Belt-Minder®, this system is designed to improve your chances of being safely belted and surviving an accident. We recommend you leave the Belt-Minder®...
Page 42: Child Restraint And Safety Belt Maintenance
Read the child restraint manufacturer’s instructions for additional inspection and maintenance information specific to the child restraint. Ford Motor Company recommends that all safety belt assemblies in use in vehicles involved in a crash be replaced.
Page 43: Personal Safety System
Personal Safety System PERSONAL SAFETY SYSTEM™ The Personal Safety System provides an improved overall level of frontal crash protection to front seat occupants and is designed to help further reduce the risk of airbag-related injuries. The system is able to analyze different occupant conditions and crash severity before activating the appropriate safety devices to help better protect a range of occupants in a variety of frontal crash situations.
Page 44: Supplementary Restraints System
Supplementary Restraints System PRINCIPLES OF OPERATION WARNING: Airbags do not inflate slowly or gently, and the risk of injury from a deploying airbag is the greatest close to the trim covering the airbag module. WARNING: All occupants of your vehicle, including the driver, should always properly wear their safety belts, even when an airbag supplemental restraint system is provided.
Page 45 Supplementary Restraints System The airbags are a supplemental restraint system and are designed to work with the safety belts to help protect the driver and right front passenger from certain upper body injuries. Airbags do not inflate slowly; there is a risk of injury from a deploying airbag. Note: You will hear a loud bang and see a cloud of harmless powdery residue if an airbag deploys.
Page 46: Driver And Passenger Airbags
Supplementary Restraints System DRIVER AND PASSENGER AIRBAGS WARNING: Never place your arm or any objects over an airbag module. Placing your arm over a deploying airbag can result in serious arm fractures or other injuries. Objects placed on or over the airbag inflation area may cause those objects to be propelled by the airbag into your face and torso causing serious injury.
Page 47 Supplementary Restraints System Proper Driver and Front Passenger Seating Adjustment WARNING: The National Highway Traffic Safety Administration recommends a minimum distance of at least 10 inches (25 centimeters) between an occupant’s chest and the driver airbag module. To properly position yourself away from the airbag: •...
Page 48: Front Passenger Sensing System
Supplementary Restraints System FRONT PASSENGER SENSING SYSTEM WARNING: Even with Advanced Restraints Systems, children 12 and under should be properly restrained in a rear seating position. WARNING: Sitting improperly out of position or with the seat back reclined too far can take off weight from the seat cushion and affect the decision of the front passenger sensing system, resulting in serious injury or death in a crash.
Page 49 Supplementary Restraints System Note: When the passenger airbag off light is illuminated, the passenger (seat mounted) side airbag may be disabled to avoid the risk of airbag deployment injuries. If the child restraint has been installed and the indicator lamp is not lit, then turn the vehicle off, remove the child restraint from the vehicle and reinstall the restraint following the child restraint manufacturer’s instructions.
Page 50 If it is necessary to modify an advanced front airbag system to accommodate a person with disabilities, contact the Ford Customer Relationship Center at the phone number shown in the Customer Assistance section of this owner’s manual.
Page 51: Knee Airbag
Supplementary Restraints System KNEE AIRBAG The knee airbag is located under the instrument panel. The system works along with the driver’s front airbag to help reduce injury to the legs. When the driver’s airbag activates in a collision, the knee airbag deploys from under the instrument panel.
Page 52: Safety Canopy Curtain Airbags
Supplementary Restraints System The system consists of the following: • a tag on the seat back indicating that side airbags are found on your vehicle • side airbags located inside the seat back of the driver and front passenger seats. •...
Page 53 Supplementary Restraints System WARNING: All occupants of your vehicle including the driver should always wear their safety belts even when an airbag SRS and curtain airbag is provided. WARNING: To reduce risk of injury, do not obstruct or place objects in the deployment path of the curtain airbag. WARNING: If the curtain airbags have deployed, the curtain airbags will not function again.
Page 54: Crash Sensors And Airbag Indicator
Supplementary Restraints System Children 12 years old and under should always be properly restrained in the rear seats. The Safety Canopy will not interfere with children restrained using a properly installed child or booster seat because it is designed to inflate downward from the headliner above the doors along the side window opening.
Page 55: Airbag Disposal
Supplementary Restraints System If any of these things happen, even intermittently, have the supplemental restraint system serviced at an authorized dealer immediately. Unless serviced, the system may not function properly in the event of a crash. The safety belt pretensioners and the airbag supplemental restraint system are designed to activate when the vehicle sustains longitudinal or lateral deceleration sufficient to cause the restraints control module to deploy a safety device or when a certain likelihood of a rollover event is...
Page 56: Keys And Remote Control
Keys and Remote Control PRINCIPLE OF OPERATION The remote control allows you to: • remotely lock or unlock the vehicle doors • unlock the doors without actively using a key or remote control (intelligent access only) • remotely open the power liftgate (if equipped) •...
Page 57: Remote Control
Keys and Remote Control Intelligent Access (If Equipped) The system uses a radio frequency signal to communicate with your vehicle and your vehicle to unlock when one of the following conditions are met: • You touch the inside of the front exterior door handle. •...
Page 58 Keys and Remote Control Intelligent Access Key (If Equipped) Type 1 Type 2 Your vehicle may be equipped with two intelligent access keys which operate the power locks and the remote start system. The key must be in the vehicle to activate the push button start system. Mechanical Key Blade The key also contains a removable mechanical key blade that can be used to unlock the driver door.
Page 59 Keys and Remote Control Type 2 To release the key blade, slide the release on the back of the transmitter, then pull the blade out. Note: Your vehicle’s back-up keys were issued with a security tag that provides important vehicle key cut information.
Page 60 Keys and Remote Control Intelligent Access Key (Type 1) 1. Press and hold the push buttons on the edges of the transmitter to release the cover. Carefully remove the cover. 2. Remove the key blade. 3. Twist a flat object in the position shown to separate the two halves of the transmitter.
Page 61 Keys and Remote Control Intelligent Access Key (Type 2) 1. Remove the backup key from the transmitter. 2. Twist a thin coin under the tab hidden behind the backup key head to remove the battery cover. Do not use the backup key to remove the cover or you could damage the intelligent access key.
Page 62 Keys and Remote Control Remote Start (C-MAX Energi Only) WARNING: To avoid exhaust fumes, do not use remote start if your vehicle is parked indoors or areas that are not well ventilated. Note: Do not use remote start if your vehicle is low on fuel. Your vehicle has remote start if the transmitter has this button.
Page 63 Keys and Remote Control Remote Starting the Vehicle Note: Each button press must be done within three seconds of each other. The vehicle will not remote start if this sequence is not followed and the horn will not chirp. The label on your transmitter details the starting procedure.
Page 64: Replacing A Lost Key Or Remote Control
Keys and Remote Control Turning the Vehicle Off After Remote Starting Press the button once. The parking lamps will turn off. You may have to be closer to the vehicle than when starting due to ground reflection and the added noise of the running vehicle. You can disable or enable the remote start system through the information display.
Page 65: Mykey
MyKey PRINCIPLES OF OPERATION MyKey® allows you to program keys with restricted driving modes to promote good driving habits. All but one of the keys programmed to the vehicle can be activated with these restricted modes. Any keys that have not been programmed are referred to as an administrator key or admin key which can be used to: •...
Page 66: Creating
MyKey • Audio system maximum volume of 45%. A message in the audio system is displayed when attempting to exceed the limited volume. • AdvanceTrac. The system cannot be turned off when Always-on has been set. CREATING A MYKEY Use the information display control to create a MyKey. 1.
Page 67: Clearing
MyKey is NOT compatible with non-Ford-approved aftermarket remote start systems. If you choose to install a remote start system, please see your Ford authorized dealer for a Ford-approved remote start system. The following information MAY help customers who choose to use a non-Ford-approved remote start system.
Page 68 MyKey non-Ford-approved remote start system as a MyKey if the remote start fob is used by the MyKey driver. To program a non-Ford-approved remote start system as a MyKey, do the following: 1. Enter the vehicle and close all doors.
Page 69: Troubleshooting, Mykey
MyKey MYKEY TROUBLESHOOTING Condition Potential Causes • The key in the ignition does not have admin I cannot program a key. privileges. • The key in the ignition is the only admin key (there always has to be at least one admin key).
Page 70 MyKey Condition Potential Causes • The vehicle has a remote start system that I accidentally programmed all keys is recognized as an admin key. See the Using as restricted keys. MyKey with Remote Start System chapter to reset all restricted keys using remote start. •...
Page 71: Locks
Locks LOCKING AND UNLOCKING You can use the power door lock control or the remote control to lock and unlock the vehicle. Power Door Locks The power door lock control is located on the driver and front passenger door panels. A.
Page 72 Locks Remote Control The remote control can be used anytime the vehicle is not running. Unlocking the Doors (Two-Stage Unlock) Type 1 Type 2 Press the button to unlock the driver’s door. Press the button again within three seconds to unlock all doors. The turn signals will flash.
Page 73 Locks Liftgate WARNING: Make sure all persons are clear of the liftgate area before using liftgate control. WARNING: Make sure the liftgate is closed to prevent exhaust fumes from being drawn into the vehicle. This will also prevent passengers and cargo from falling out. If you must drive with the liftgate open, keep the vents open so outside air comes into the vehicle.
Page 74 Locks Smart Unlocks for Integrated Keyhead Transmitter This feature helps to prevent you from locking yourself out of the vehicle if your key is still in the ignition. When you open one of the front doors and lock the vehicle with the power door lock control, all the doors will lock then unlock if your key is still in the ignition.
Page 75 Locks The autounlock feature will unlock all the doors when: • autolock has locked the doors • you stop the vehicle and switch the ignition off or to accessory mode, • the driver’s door is opened within 10 minutes. Note: The doors will not autounlock if you have electronically locked them before opening the driver’s door.
Page 76 Locks Illuminated Entry The interior lamps and select exterior lamps illuminate when the remote entry system is used to unlock the door(s). The illuminated entry system will turn off the lights if: • the ignition is on, • the remote transmitter lock control is pressed, or •...
Page 77 Locks LIFTGATE WARNING: It is extremely dangerous to ride in a cargo area, inside or outside of a vehicle. In a collision, people riding in these areas are more likely to be seriously injured or killed. Do not allow people to ride in any area of your vehicle that is not equipped with seats and safety belts.
Page 78 Locks Power Liftgate (If Equipped) WARNING: Make sure all persons are clear of the power liftgate area before using the power liftgate control. WARNING: Keep keys out of reach of children. Do not allow children to play near an open or moving power liftgate. Note: Cycling the ignition while the liftgate is power closing and is near the latch may cause the liftgate to stop operation.
Page 79 Locks To open or close using the hands-free liftgate feature (with intelligent access only): 1. Make sure you have an intelligent access transmitter within 3 feet (1 meter) of the liftgate. 2. Raise and lower your leg, moving your foot toward and away from the rear bumper (similar to a kicking motion).
Page 80 Locks To close with the control on the liftgate: Press and release the button. WARNING: Keep clear of the liftgate when activating the rear switch. Setting Liftgate Open Height 1. Open the liftgate. 2. Manually move the liftgate to the desired height. 3.
Page 81 Locks Obstacle Detection When closing: The system will stop when it detects an obstacle and two short chimes will sound. Once the obstacle is removed the liftgate can be closed under power. Note: Entering the vehicle while the liftgate is closing can cause the vehicle to bounce and activate obstacle detection.
Page 82: Security
Security SECURILOCK® PASSIVE ANTI-THEFT SYSTEM Note: The system is not compatible with non-Ford aftermarket remote start systems. Use of these systems may result in vehicle starting problems and a loss of security protection. Note: Metallic objects, electronic devices or a second coded key on the same key chain may cause vehicle starting issues if they are too close to the key when starting the engine.
Page 83 Security Programming a Spare Integrated Keyhead Transmitter Note: A maximum of eight coded keys can be programmed to your vehicle; all eight can be integrated keyhead transmitters. You can program your own integrated keyhead transmitter or standard SecuriLock® coded keys to your vehicle. This procedure will program both the engine immobilizer keycode and the remote entry portion of the remote control to your vehicle.
Page 84 Security Programming a Spare Intelligent Access Key See your authorized dealer to have additional keys programmed to your vehicle. ANTI-THEFT ALARM (IF EQUIPPED) The system will warn you of an unauthorized entry to your vehicle. It will be triggered if any door, the luggage compartment or the hood is opened without using the key or the remote control.
Page 85: Steering Wheel
Steering Wheel ADJUSTING THE STEERING WHEEL WARNING: Do not adjust the steering wheel when your vehicle is moving. Note: Make sure that you are sitting in the correct position. See Sitting in the Correct Position in the Seats chapter. 1. Unlock the steering column. 2.
Page 86: Steering Wheel Controls
Steering Wheel AUDIO CONTROL (IF EQUIPPED) Select the required source on the audio unit. The following functions can be operated with the control: A. Volume up B. Seek up or next C. Volume down D. Seek down or previous Seek, Next or Previous Press the seek button to: •...
Page 87 Steering Wheel CRUISE CONTROL See the Cruise Control chapter. INFORMATION DISPLAY CONTROL Use the arrows on the left side of the steering wheel to navigate the information display. See the Information Displays chapter for more information. Multimedia Controls (If Equipped) Use the arrows on the right side of steering wheel to navigate through the available menus.
Page 88: Wipers And Washers
Wipers and Washers WINDSHIELD WIPERS Note: Fully defrost the windshield before switching on the windshield wipers. Note: Make sure the windshield wipers are switched off before entering car wash. Note: Clean the windshield and wiper blades if they begin to leave streaks or smears.
Page 89: Autowipers
Wipers and Washers AUTOWIPERS (IF EQUIPPED) Note: Fully defrost the windshield before switching on the windshield wipers. Note: Make sure the windshield wipers are switched off before entering a car wash. Note: Replace the wiper blades as soon as they begin to leave bands of water or smears on the windshield.
Page 90: Windshield Washers
Wipers and Washers WINDSHIELD WASHERS Note: Do not operate the washers when the washer reservoir is empty. This may cause the washer pump to overheat. The washer will spray for as long as the lever is pulled toward you. After you release the lever, the wipers will operate for a short time.
Page 91: Lighting
Lighting LIGHTING CONTROL A. Off B. Parking lamps, instrument panel lamps, license plate lamps and tail lamps C. Headlamps High Beams Push the lever forward to switch the high beams on. Push the lever forward again or pull the lever toward you to switch the high beams off.
Page 92: Autolamps
Lighting AUTOLAMPS (IF EQUIPPED) Note: It may be necessary to switch your headlamps on manually in severe weather conditions. The headlamps will switch on and off automatically in low light situations or during inclement weather. The headlamps will remain on for a period of time after you switch the ignition off.
Page 93: Headlamp Exit Delay
Lighting Vehicles Without Front Fog Lamps A. Press repeatedly or press and hold to dim. B. Press repeatedly or press and hold to brighten. HEADLAMP EXIT DELAY After you switch the ignition off, you can switch the headlamps on by pulling the direction indicator lever toward you.
Page 94: Front Fog Lamps
Lighting FRONT FOG LAMPS Press the control to switch the fog lamps on or off. You can switch the fog lamps on when the lighting control is in any position except off and the high beams are not on. DIRECTION INDICATORS Push the lever up or down to use the direction indicators.
Page 95 Lighting Front Interior lamp (if equipped) Note: Some interior lamps are equipped with a single switch for the left and right map lamps. A. Left map lamp switch, if equipped B. Right map lamp switch, if equipped C. Door function switch D.
Page 96: Ambient Lighting
Lighting AMBIENT LIGHTING (IF EQUIPPED) The ambient lighting system illuminates the interior with a choice of several colors. The ambient lighting control is located in the overhead console. A. Color palette B. Control knob C. Search mode • Rotate B to switch on and adjust to the desired brightness. •...
Page 97: Windows And Mirrors
Windows and Mirrors POWER WINDOWS WARNING: Do not leave children unattended in the vehicle and do not let them play with the power windows. They may seriously injure themselves. WARNING: When closing the power windows, you should verify they are free of obstructions and make sure that children and pets are not in the proximity of the window openings.
Page 98 Windows and Mirrors Window Lock Press the control to lock or unlock the rear window controls. It will illuminate when the rear window controls are locked. Bounce-Back (If Equipped) The window will stop automatically while closing. It will reverse some distance if there is an obstacle in the way.
Page 99: Exterior Mirrors
Windows and Mirrors 6. Lift and hold the switch until the window is fully closed. 7. Open the window and then try to close it automatically. 8. Reset and repeat the procedure if the window does not close automatically. Accessory Delay (If Equipped) You can use the window switches for several minutes after the you switch the ignition off, or until either front door is opened.
Page 100 Windows and Mirrors Signal Indicator Mirrors The outer portion of the appropriate mirror housing will blink when the turn signal is activated. Integrated Blind Spot Mirrors WARNING: Objects in the blind spot mirror are closer than they appear. Blind spot mirrors have an integrated convex mirror built into the upper outboard corner of the exterior mirrors.
Page 101: Interior Mirrors
Windows and Mirrors INTERIOR MIRROR WARNING: Do not adjust the mirror when your vehicle is moving. Note: Do not clean the housing or glass of any mirror with harsh abrasives, fuel or other petroleum or ammonia based cleaning products. You can adjust the interior mirror to your preference. Some mirrors also have a second pivot point.
Page 102: Sunshade
Windows and Mirrors SUN SHADE (IF EQUIPPED) WARNING: Do not let children play with the sun shade or leave them unattended in the vehicle. They may seriously hurt themselves. WARNING: When closing the sun shade, you should verify that it is free of obstructions and make sure that children and pets are not in the proximity of the sunshade.
Page 103 Windows and Mirrors Sun Shade Relearning WARNING: The bounce-back function is not active during this procedure. Make sure that there are no obstacles in the way of the moving sun shade. Note: The relearning process must be started within 30 seconds of switching the ignition on.
Page 104: Instrument Cluster
Instrument Cluster GAUGES Cluster shown in standard measure – metric clusters similar. A. Left Information Display B. Speedometer C. Right Information Display: See the MyTouch chapter for more information. Left Information Display Odometer Located in the bottom of the information display Registers the accumulated distance your vehicle has travelled.
Page 105 Instrument Cluster Common Displays Note: Battery gauge information can be individually selected on or off through Battery Display in the Options sub-menu. From any main display a right arrow press on the steering wheel controls will take you to the Options sub-menu.
Page 106 Instrument Cluster Fuel Gauge: The fuel gauge will indicate approximately how much fuel is left in the fuel tank. The fuel gauge may vary slightly when your vehicle is moving or on a gradient. The arrow adjacent to the fuel pump symbol indicates on which side of the vehicle the fuel filler door is located.
Page 107: Warning Lamps And Indicators
Instrument Cluster WARNING LAMPS AND INDICATORS The following warning lamps and indicators will alert you to a vehicle condition that may become serious. Some lamps will illuminate when you start your vehicle to make sure they work. If any lamps remain on after starting your vehicle, refer to the respective system warning lamp for further information.
Page 108 Instrument Cluster Cruise Control (if equipped) It will illuminate when you switch this feature on. Direction Indicator Illuminates when the left or right turn signal or the hazard warning flasher is turned on. If the indicators stay on or flash faster, check for a burned out bulb.
Page 109 Instrument Cluster Front Airbag If it fails to illuminate on startup, continues to flash or remains on, it indicates a malfunction. Have the system checked by your authorized dealer. A chime will sound when there is a malfunction in the indicator light. Front Fog Lamps (if equipped) It will illuminate when you switch the front fog lamps on.
Page 110 Instrument Cluster Overdrive Cancel and Grade Assist (if equipped) It will illuminate when the overdrive function of the transmission has been turned off and the grade assist function has been turned on. Parking Lamps It will illuminate when you switch the parking lamps or headlamps on.
Page 111: Audible Warnings And Indicators
Instrument Cluster Stability Control System Displays when the AdvanceTrac®/Traction control is active. If the light remains on, have the system serviced immediately. Stability Control System Off Illuminates when AdvanceTrac®/Traction control has been disabled by the driver. Stop Safely Indicates electrical component fault/failure that will cause the vehicle to shutdown or enter into a limited operating mode.
Page 112: Information Displays
GENERAL INFORMATION WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device or feature that may take their focus off the road. Your primary responsibility is the safe operation of the vehicle.
Page 113 Information Displays Main menu From the main menu bar on the left side of the information display, you can choose from the following categories: Display Mode Trip 1 & 2 Fuel Economy Information Settings Scroll up/down to highlight one of the categories, then press the right arrow key or OK to enter into that category.
Page 114 Information Displays Display Mode Instantaneous Fuel — — Battery Display Regen Active Apply to all Inform: screens Charge Assist Avg Fuel Economy + (overlay) Battery Gauge + Fuel Charge Level Gauge Help Help — — Instantaneous Fuel — — Battery Display Regen Active Apply to all Enlighten:...
Page 115 Information Displays Display Mode Menu level 2 Menu level 3 Menu level 4 Menu level 5 Vehicle Range Average Speed Avg Fuel Vehicle Range Power Avg Fuel Split Power Inst. Fuel Power + Coolant Temp Threshold Tach rpm x Accessory 1000 Power Change MyView...
Page 116 Information Displays Display Mode Energi only Regen Active EV: Auto (consumption gauge, accessory power Charge Assist gauge) Apply to all EV: Now Battery Display screens (consumption gauge (overlay) with budget cup, Charge Level accessory power gauge, override) EV: Later Help (consumption gauge, accessory power gauge, EV miles...
Page 117 Information Displays • Inform — Inform shows the fuel level, battery display and average fuel economy, with options available for the Battery Display and an Instantaneous Fuel Economy gauge. When the vehicle is operating on battery power only, EV is displayed. Hold OK to reset average fuel economy.
Page 118 Information Displays • Split Power— This gauge indicates the power being supplied by the vehicle’s two power sources: the high voltage battery and the gasoline engine. When the hybrid system is operating in electric vehicle mode (without the gasoline engine), EV is displayed. •...
Page 119 Information Displays • Coolant Temp – Indicates engine coolant temperature. At normal operating temperature, the level indicator will be white and will be in the normal range (between H and C). If the engine coolant temperature exceeds the normal range, the level indicator will change to red to indicate that the engine is overheating.
Page 120 Information Displays Trip 1 & 2 Use the arrow buttons to choose between the following. Note: Pressing OK stops/starts the timer. Holding OK resets the odometer and timer. Trip 1 & 2 Menu level 2 Menu level 3 Menu level 4 Menu level 5 Elapsed trip —...
Page 121 Information Displays Fuel Economy Use the arrow buttons to choose the desired energy display. Fuel Economy Menu level 2 Menu level 3 Menu level 4 Menu level 5 Fuel History: Instantaneous Fuel 1, 2, 6 min. Economy + Fuel Interval Time —...
Page 122 Information Displays Information In this mode, you can view different vehicle system information and perform a system check. Warnings XX Warnings Displays the number of warnings that need immediate attention in red. You can only view the warnings from the System Check menu. View them immediately by pressing OK and then OK again to enter system check.
Page 123 Information Displays Settings In this mode, you can configure different driver setting choices. Note: Some items are optional and may not appear. Note: *Some MyKey items will only appear if a MyKey is set. Settings Menu level 2 Menu level 3 Menu level 4 Menu level 5 Traction Ctrl...
Page 124 Information Displays Settings Hold OK to Create MyKey — create MyKey Always On / Traction Control — User Selectable Max Speed Set to 80 MPH — (130 km/h) / Speed Minder 45 mph — *MyKey (72 km/h), 55 mph (89 km/h), 65 mph (105 km/h), Off Volume Limiter...
Page 125: Information Messages
Information Displays Brake Coach Display: This appears after the vehicle has come to a stop. It coaches you to brake in a manner which maximizes the amount of energy returned through the regenerative braking system. The percent displayed is an indication of the regenerative braking efficiency with 100% representing the maximum amount of regenerative braking energy recovery.
Page 126 Information Displays Brake System Message Action / Description Brake Fluid Level LOW Indicates the brake fluid level is low and the brake system should be inspected immediately. Check Brake System Displayed when the brake system needs servicing. If the warning stays on or continues to come on, contact your authorized dealer as soon as possible.
Page 127 Information Displays Charging and Electrical System Action / Description Message Ready to Drive Displays when the vehicle is ready to drive. Engine On Displays when the engine is on. Unplug Prior to Starting Vehicle Displays when the vehicle detects it is still plugged and the power is activated.
Page 128 Information Displays Hill Start Assist Message Action / Description Hill Start Assist Active Displays when hill start assist is active. Hill Start Assist OFF Displays when hill start assist is off. Hill start assist not available Displays when hill start assist is not available.
Page 129 Information Displays Keyless Vehicle / Immobilizer Action / Description Message Press Brake to Start Displayed as a reminder to apply the brake as needed when starting. Press Brake + Start Button Displayed as a reminder to apply the brake and push the start button to start the vehicle.
Page 130 Information Displays Maintenance Message Action / Description LOW Engine Oil Pressure Stop the vehicle as soon as safely possible, turn off the engine. Check the oil level. If the warning stays on or continues to come on with your engine running, contact your authorized dealer as soon as possible.
Page 131 Information Displays Maintenance Message Action / Description See Manual Indicates a powertrain or high-voltage charge system fault has been detected. If the indicator stays on or continues to come on, contact your authorized dealer as soon as possible. Service Tire Mobility Kit Displayed when the kit needs service.
Page 132 Information Displays MyKey® Message Action / Description Buckle Up to Unmute Audio Displays when a MyKey® is in use and Belt-Minder® is activated. MyKey Park Aid Cannot be Displays when a MyKey® is in use Deactivated and park aid is activated. Traction Control On - MyKey Displays when a MyKey®...
Page 133 Information Displays Power Steering Message Action / Description Power Steering Assist Fault The power steering system has disabled power steering assist due to a system error. See your authorized dealer. Remote Start Message Action / Description Remote Start Active Displayed when the remote start system is active.
Page 134: Audio System
Due to technical incompatibility, certain recordable and re-recordable compact discs may not function correctly when used in Ford CD players. Note: Do not insert CDs with homemade paper (adhesive) labels into the CD player as the label may peel and cause the CD to become jammed.
Page 135 Audio System MP3 Track and Folder Structure Audio systems capable of recognizing and playing MP3 individual tracks and folder structures work as follows: • There are two different modes for MP3 disc playback: MP3 track mode (system default) and MP3 folder mode. •...
Page 136: Am/Fm/Cd With Sync
AM/FM/CD WITH SYNC® WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that you use extreme caution when using any device or feature that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle.
Page 137 Audio System D. OK: Press this button to confirm on-screen selections after pressing MENU. E. Clock: Set the time: 1. Press the H or M buttons on the outside of the display. 2. Press the H or M buttons repeatedly until the desired time appears. 3.
Page 138 Audio System N. Function Button 2: Select different functions of the audio system depending on which mode you are in (such as Radio mode or CD mode). O. Function Button 1: Select different functions of the audio system depending on which mode you are in (such as Radio mode or CD mode). P.
Page 139 Audio System SIRIUS Scan Select for a brief sampling of all available channels. Show ESN Select to view your satellite radio electronic serial number (ESN). You need this number when communicating with SIRIUS® to activate, modify or track your account. Select to view available satellite radio Channel Guide channels.
Page 140 Audio System Audio Settings Spd. Comp. Vol. Automatically adjusts the volume to compensate for speed and wind noise. You can set the system between 0 and +7. Sound Select to adjust settings for Treble, Middle, Bass, Fade and Balance. Occupancy Mode Select to optimize sound quality for the chosen seating position.
Page 141 AM/FM SINGLE CD PREMIUM AUDIO SYSTEM WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that you use extreme caution when using any device or feature that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle.
Page 142 AM/FM/SINGLE CD SONY® AUDIO SYSTEM WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that you use extreme caution when using any device or feature that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle.
Page 143: Auxiliary Input Jack
AUXILIARY INPUT JACK WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that you use extreme caution when using any device or feature that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle.
Page 144: Usb Port
USB PORT (IF EQUIPPED) WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that you use extreme caution when using any device or feature that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle.
Page 145: Satellite Radio Information
Audio System MEDIA HUB (IF EQUIPPED) The media hub is located in the center console and has the following features: A. A/V inputs B. SD card slot C. USB ports For more information, see the MyFord Touch chapter. SATELLITE RADIO INFORMATION (IF EQUIPPED) Satellite Radio Channels SIRIUS®...
Page 146 Note: SIRIUS® reserves the unrestricted right to change, rearrange, add or delete programming including canceling, moving or adding particular channels, and its prices, at any time, with or without notice to you. Ford Motor Company shall not be responsible for any such programming changes.
Page 147 Audio System SIRIUS® Troubleshooting Tips Radio Display Condition Possible Action Invalid Channel The channel is no Tune to another longer available. channel or choose another preset. Unsubscribed Channel Your subscription does Contact SIRIUS® at not include this 1–888–539–7474 to channel. subscribe to the channel, or tune to another channel.
Page 148: Climate Control
Climate Control AUTOMATIC CLIMATE CONTROL A. AUTO: Press to select automatic operation. The system automatically controls the temperature, amount and distribution of the airflow to reach and maintain your previously selected temperature. B. Fan speed: Controls the volume of air circulated in your vehicle. Press to select the desired fan speed.
Page 149 Climate Control I. Footwell: Press to distribute air through the footwell air vents. J. Air conditioning: Press to switch the air conditioning on or off. Air conditioning cools your vehicle using outside air. To improve air conditioning when starting your vehicle, drive with the windows slightly open for two to three minutes.
Page 150 Climate Control HINTS ON CONTROLLING THE INTERIOR CLIMATE General Hints Note: Prolonged use of recirculated air may cause the windows to fog Note: A small amount of air may be felt from the footwell air vents regardless of the air distribution setting. Note: To reduce humidity build-up inside your vehicle, do not drive with the system switched off or with recirculated air always switched on.
Page 151 Climate Control Recommended Settings for Heating Press the slow fan speed button. Adjust the temperature control to the midway point of the hot settings. Press the footwell and windshield air distribution buttons. Close the instrument panel air vents. Open the side air vents and direct them toward the side windows.
Page 152: Rear Window Defroster
Climate Control HEATED WINDOWS AND MIRRORS (IF EQUIPPED) Heated Rear Window Note: The vehicle must be running to use this feature. Press the control to clear the rear window of thin ice and fog. Press the control again within 15 minutes to switch it off. It turns off automatically after approximately 15 minutes, or when you switch the ignition off.
Page 153 Climate Control REMOTE START CLIMATE OPERATION (C-MAX ENERGI ONLY) The climate control system adjusts the cabin temperature during remote start. You cannot adjust the system during remote start operation. Turn the ignition on to return the system to its previous settings. You can now make adjustments.
Page 154: Seats
Seats SITTING IN THE CORRECT POSITION WARNING: Sitting improperly out of position or with the seat back reclined too far can take off weight from the seat cushion and affect the decision of the passenger sensing system, resulting in serious injury or death in a crash. Always sit upright against your seat back, with your feet on the floor.
Page 155: Head Restraints
Seats HEAD RESTRAINTS WARNING: To minimize the risk of neck injury in the event of a crash, the driver and passenger occupants should not sit in or operate the vehicle, until the head restraint is placed in its proper position. The driver should never adjust the head restraint while the vehicle is in motion.
Page 156 Seats The head restraints consist of: A. An energy absorbing head restraint B. Two steel stems C. Guide sleeve adjust and release button D. Guide sleeve unlock and remove button Adjusting the Head Restraint Raise: Pull up the head restraint. Lower: 1.
Page 157 Seats Remove: 1. Press and hold buttons C. 2. Pull the head restraint up. Install: Align the steel stems into the guide sleeves and push the head restraint down until it locks. Fold: 1. Press and hold button D. 2. Pull it back up to reset. Tilting Head Restraints (If Equipped) The front head restraints may have a tilting feature for extra comfort.
Page 158: Manual Seats
Seats MANUAL SEATS WARNING: Do not adjust the driver’s seat or seat back while the vehicle is moving. Moving the seats backwards and forwards WARNING: Rock the seat backwards and forwards after releasing the lever to make sure that it is fully engaged. Adjusting the height of the driver’s seat 2013 C-Max Full Hybrid (34h)
Page 159 Seats Recline adjustment WARNING: Before returning the seat back to its original position, make sure that cargo or any objects are not trapped behind the seat back. After returning the seat back to its original position, pull on the seat back to ensure that it has fully latched. An unlatched seat may become dangerous in the event of a sudden stop or collision.
Page 160: Power Seats
Seats POWER SEATS (IF EQUIPPED) WARNING: Never adjust the driver’s seat or seat back when the vehicle is moving. WARNING: Before returning the seat back to its original position, make sure that cargo or any objects are not trapped behind the seat back. Power Lumbar (If Equipped) 2013 C-Max Full Hybrid (34h) Owners Guide gf, 2nd Printing...
Page 161: Rear Seats
Seats REAR SEATS Folding the Seat Back (If Equipped) 1. Press the button on the outboard side of each rear outboard headrest to fold them. Make sure the rear center headrest is in the full down position. 2. To fold the seat, pull the lever up on the outboard side of the seat.
Page 162: Heated Seats
Seats HEATED SEATS (IF EQUIPPED) WARNING: Persons who are unable to feel pain to the skin because of advanced age, chronic illness, diabetes, spinal cord injury, medication, alcohol use, exhaustion, or other physical conditions, must exercise care when using the seat heater. The seat heater may cause burns even at low temperatures, especially if used for long periods of time.
Page 163: Universal Garage Door Opener (If Equipped)
162 Universal Garage Door Opener (If Equipped) HOMELINK® WIRELESS CONTROL SYSTEM (IF EQUIPPED) WARNING: Make sure that the garage door and security device are free from obstruction when you are programming. Do not program the system with the vehicle in the garage. WARNING: Do not use the system with any garage door opener that does not have the safety stop and reverse feature as required by U.S.
Page 164 Universal Garage Door Opener (If Equipped) 163 Programming Note: Put a new battery in the hand-held transmitter. This will ensure quicker training and accurate transmission of the radio-frequency signal. 1. With your vehicle parked outside of the garage and your key in the ignition, turn the key so that it is in the on position.
Page 165 164 Universal Garage Door Opener (If Equipped) 6. Return to your car. 7. Press and hold the function button you want to program for 2 seconds, then release. Repeat this step. Depending on your brand of garage door opener, you may need to repeat this sequence a third time.
Page 166 Universal Garage Door Opener (If Equipped) 165 Programming HomeLink® to a Genie Intellicode® 2 garage door opener Note: The Genie Intellicode® 2 transmitter must already be programmed to operate with the garage door opener. Programing the transmitters To program HomeLink® to the transmitter you must first put the transmitter into programming mode.
Page 167 166 Universal Garage Door Opener (If Equipped) Programming HomeLink® to the Genie Intellicode® garage door opener motor Note: You may need a ladder to access the garage door opener motor. To program HomeLink® to the garage door opener motor. 1. Press and hold the PROGRAM button on the garage door opener motor until both blue LED’s turn on.
Page 168: Auxiliary Power Points
Auxiliary Power Points AUXILIARY POWER POINTS WARNING: Do not plug optional electrical accessories into the cigarette lighter socket (if equipped). Improper use of the lighter can cause damage not covered by your warranty, and can result in fire or serious injury. Note: If used when the engine is not running, the battery will discharge.
Page 169 Auxiliary Power Points 110 Volt AC Power Point (If Equipped) WARNING: Do not keep electrical devices plugged in the power point whenever the device is not in use. Do not use any extension cord with the 110 volt AC power point, since it will defeat the safety protection design.
Page 170: Storage Compartments
Storage Compartments CENTER CONSOLE WARNING: Use only soft cups in the cupholder. Hard objects can injure you in a collision. Your vehicle may be equipped with a variety of console features. These include: A. Cupholder B. Storage compartment with auxiliary power point, auxiliary input jack, USB port and media hub C.
Page 171: Starting And Stopping The Engine
Starting and Stopping the Engine GENERAL INFORMATION WARNING: Extended idling at high engine speeds can produce very high temperatures in the engine and exhaust system, creating the risk of fire or other damage. WARNING: Do not park, idle, or drive your vehicle on dry grass or other dry ground cover.
Page 172: Keyless Starting
Starting and Stopping the Engine 0 (Off): The ignition is off. I (Accessory): Allows the electrical accessories, such as the radio, to operate. II (On): All electrical circuits are operational. Warning lamps and indicators illuminate. This is the key position when driving. III (Start): Cranks the engine.
Page 173 Starting and Stopping the Engine The system does not function if: • the key frequencies are jammed. • the key battery has no charge. If you are unable to start your vehicle, do the following: 3-button remote 1. Hold the key at the backup location on the steering column.
Page 174 Starting and Stopping the Engine Stopping the Engine When Your Vehicle is Moving WARNING: Switching off the engine when the vehicle is still moving will result in a loss of brake and steering assistance. The steering will not be locked, but higher effort will be required. When the ignition is switched off, some electrical circuits, warning lamps and indicators may also be off.
Page 175: Engine Block Heater
Starting and Stopping the Engine Note: If you cannot start your engine on the first try, wait for a short period of time and try again. If you have difficulty starting the engine when the temperature is below -13°F (-25°C), press the accelerator pedal slightly and try again. If you cannot start your engine after three attempts, wait 10 seconds, then follow this procedure: 1.
Page 176 Starting and Stopping the Engine We recommend that you do the following for safe and correct operation: • Use a 16-gauge outdoor extension cord that is product certified by Underwriter’s Laboratory or Canadian Standards Association. This extension cord must be able to be used outdoors, in cold temperatures, and be clearly marked Suitable for Use with Outdoor Appliances.
Page 177: Unique Driving Characteristics
Unique Driving Characteristics HYBRID OPERATION Hybrid electric vehicles combine electric and gasoline propulsion to provide breakthrough performance and improved efficiency. It requires no special fuels and never has to be plugged in. However, the C-MAX Energi will allow you to operate in electric mode only if the high voltage battery is charged via the plug.
Page 178 Unique Driving Characteristics • charge level of high voltage battery is low • very high or low outside temperature (to provide system cooling or heating) For C-MAX Energi vehicles, climate control demands by passengers do not directly cause the engine to run. This only occurs when the high voltage battery charge is low.
Page 179 Unique Driving Characteristics The high voltage battery is located behind the rear seat or underneath the load floor. The rear seats can be lowered to increase cargo space. If the vehicle is left inoperative for over 31 days, it may be necessary to jump start the vehicle.
Page 180 Unique Driving Characteristics • Aggressive driving increases the amount of energy required to move your vehicle. In general, better fuel economy is achieved with mild to moderate acceleration and deceleration. Moderate braking is particularly important since it allows you to maximize the energy captured by the regenerative braking system.
Page 181 Unique Driving Characteristics Frequently Asked Questions Question Answer What are the series of clicks from The high voltage battery is the cargo area when I first turn electrically isolated from the rest the key in the ignition? of the vehicle when the key is off. When the key is turned to on, high voltage contactors inside the battery are closed to make the...
Page 182 Unique Driving Characteristics Question Answer Why does my engine never shut The engine is required to turn on down above 60 mph (96 km/h)? above this speed to protect the transmission hardware. (For C-MAX Energi vehicles, you can travel up to 85 mph [137 km/h] in EV mode.) Why does my engine stay on when In order to ensure that the climate...
Page 183 Unique Driving Characteristics Question Answer What is the fan noise I hear from The fan noise comes from a fan the rear of my hybrid? located inside the high voltage battery. This fan turns on when the battery requires cooling air. The fan speed, and associated noise level, will change according to the amount of cooling required...
Page 184: Hybrid Electric Vehicles
Unique Driving Characteristics Question Answer Can you charge the battery with a There are no provisions for plug into an A/C outlet? charging the high voltage battery from a power supply external to the vehicle. (For C-MAX Energi vehicles, the vehicle can be plugged into a 110 volt outlet with charge cord provided.) Can I tow the hybrid behind my...
Page 185 Unique Driving Characteristics 2. Press the accelerator pedal fully. A pop up message stating Press OK to Enable Engine will appear. Press OK on the left steering wheel button to activate as needed. The message will disappear if the accelerator pedal is released. 3.
Page 186: Fuel And Refueling
Fuel and Refueling SAFETY PRECAUTIONS WARNING: Do not overfill the fuel tank. The pressure in an overfilled tank may cause leakage and lead to fuel spray and fire. WARNING: The fuel system may be under pressure. If you hear a hissing sound near the fuel filler inlet, do not refuel until the sound stops.
Page 187: Fuel Quality
Fuel and Refueling • Avoid getting fuel liquid in your eyes. If fuel is splashed in the eyes, remove contact lenses (if worn), flush with water for 15 minutes and seek medical attention. Failure to seek proper medical attention could lead to permanent injury.
Page 188: Refueling
Fuel and Refueling Fuel Freshness Mode (Energi Vehicles Only) Fuel freshness mode keeps the fuel system functional and the fuel fresh. Old fuel can damage the engine and fuel system. If operated continuously in EV Now mode, fuel freshness mode will use up to an entire tank of fuel down to 1 gallon every 18 months.
Page 189 Fuel and Refueling Use the following guidelines to avoid electrostatic charge build-up when filling an ungrounded fuel container: • Place approved fuel container on the ground. • DO NOT fill a fuel container while it is in the vehicle (including the cargo area).
Page 190 Fuel and Refueling Note: A fuel spillage concern may occur if overfilling the fuel tank. Do not overfill the tank to the point that the fuel is able to bypass the fuel filler nozzle. The overfilled fuel may run down the drain located below and in front of the fuel filler door.
Page 191 Fuel and Refueling When fueling your vehicle: 1. Put the vehicle in P (Park) and turn the ignition off. 2. Press the fuel button located on the instrument panel. 3. Wait up to 15 seconds before opening the fuel filler door. During this time a Please Wait to Refuel message will appear in the information display screen.
Page 192 Fuel and Refueling Manual override procedure WARNING: The fuel system may be under pressure. Insert the fuel nozzle slowly. If you hear a hissing sound near the fuel filler door, do not refuel until the sound stops. Otherwise, fuel may spray out, which could cause serious personal injury.
Page 193: Running Out Of Fuel
Fuel and Refueling If the fuel fill inlet was not properly closed, a Check Fuel Fill Inlet message may appear on the information display screen. At the next opportunity, do the following: 1. Safely pull off the road. 2. Put the vehicle in P (Park) and turn the ignition off. 3.
Page 194 Fuel and Refueling Refilling with a Portable Fuel Container WARNING: Do not insert the nozzle of portable fuel containers or aftermarket funnels into the capless fuel system. This could damage the fuel system and its seal, and may cause fuel to run onto the ground instead of filling the tank, which could result in serious personal injury.
Page 195: Fuel Consumption
Fuel and Refueling After locating the white plastic funnel: 1. Slowly insert the funnel into the capless fuel system. 2. Fill the vehicle with fuel from the portable fuel container. 3. When done, clean the funnel or properly dispose of it. Extra funnels can be purchased from your authorized dealer if you choose to dispose of the funnel.
Page 196 Fuel and Refueling Calculating Fuel Economy Do not measure fuel economy during the first 1000 miles (1600 kilometers) of driving (this is your engine’s break-in period); a more accurate measurement is obtained after 2000 miles–3000 miles (3200 kilometers–4800 kilometers). Also, fuel expense, frequency of fill-ups or fuel gauge readings are not accurate ways to measure fuel economy.
Page 197 Information are essential to the life and performance of your vehicle and to its emissions system. If other than Ford, Motorcraft® or Ford-authorized parts are used for maintenance replacements or for service of components affecting emission control, such non-Ford parts should be equivalent to genuine Ford Motor Company parts in performance and durability.
Page 198 Fuel and Refueling 3. The fuel fill inlet may not have been properly closed. See Easy Fuel® No Cap Fuel System in this chapter. 4. Driving through deep water—the electrical system may be wet. These temporary malfunctions can be corrected by filling the fuel tank with good quality fuel, properly closing the fuel fill inlet or letting the electrical system dry out.
Page 199 Fuel and Refueling The OBD-II system is designed to check the emission control system during normal driving. A complete check may take several days. If the vehicle is not ready for I/M testing, the following driving cycle consisting of mixed city and highway driving may be performed: 15 minutes of steady driving on an expressway or highway followed by 20 minutes of stop-and-go driving with at least four 30-second idle periods.
Page 200: High Voltage Battery
High Voltage Battery HIGH-VOLTAGE BATTERY WARNING: This battery pack should only be serviced by an authorized electric vehicle technician. Improper handling can result in personal injury or death. Your vehicle consists of various high-voltage components and wiring. All of the high-voltage power flows through specific wiring assemblies which are labeled as such or are covered with a solid orange convolute, or orange striped tape, or both.
Page 201 120-volt household outlet. Using the standard 120-volt convenience cord takes 6–8 hours to fully charge an empty battery. Ford recommends upgrading to the optional 240-volt charging station for faster more efficient charging. Use of a 240-volt charging station will take approximately 3–4 hours to...
Page 202 High Voltage Battery Make sure that the 120 volt convenience cord is completely unwound before charging. Always plug the cord into the AC outlet before connecting the charging coupler into the vehicle’s charge port receptacle. The 120 volt convenience cord inline control box has three indicator lights that represent the charging status;...
Page 203 High Voltage Battery Charge Port and Light Ring Note: Do not force the charge port door open or closed. Forcing the door open or closed will damage the charge port. The light ring located around the charge port indicates the charge status of your battery while connected to a charge station or convenience cord.
Page 204 High Voltage Battery Charging Note: The vehicle must be in (P) Park to charge the high-voltage battery. To charge your high-voltage battery: 1. Put the vehicle in (P) park and power down the vehicle. 2. Press the indentation located on the charge port door and the door will rotate open.
Page 205 High Voltage Battery Note: Do not pull the wall plug from the wall while the vehicle is charging. Doing so may damage the outlet and the cord. To disconnect the charging coupler: 1. Press the button on the charging coupler. 2.
Page 206 High Voltage Battery HIGH-VOLTAGE SERVICE DISCONNECT The high-voltage service disconnect shuts off power from the high-voltage battery. Disabling the High-Voltage Battery Note: There is a disconnect circuit in your vehicle. Disconnecting the circuit will automatically disable the high-voltage battery. To disable the high-voltage battery and stop all high-voltage electric activity in the vehicle you can access high-voltage disconnect circuit.
Page 207 High Voltage Battery • On C-MAX Energi vehicles, slide the service disconnect handle to the right. 4. Pull the handle toward you and remove the circuit from the vehicle to disable the high-voltage battery. Reverse this procedure to reinstall the service disconnect. Reactivating the high-voltage battery Note: If you have manually disconnected your high-voltage shutoff circuit you will need to reconnect the circuit before it can be reactivated.
Page 208: Transmission
Transmission AUTOMATIC TRANSMISSION WARNING: Always set the parking brake fully and make sure the gearshift is latched in P (Park). Turn the ignition to the off position and remove the key whenever you leave your vehicle WARNING: When parking, do not use the gearshift in place of the parking brake.
Page 209 Transmission D (Drive) The normal driving position for the best fuel economy. D (Drive) with Grade Assist Press the transmission control switch on the side of the gearshift lever to activate grade assist and cancel overdrive. Grade assist: • The grade assist lamp in the instrument cluster is illuminated.
Page 210 Transmission Brake-Shift Interlock WARNING: Do not drive your vehicle until you verify that the brake lamps are working. WARNING: When doing this procedure, you will be taking the vehicle out of park which means the vehicle can roll freely. To avoid unwanted vehicle movement, always fully set the parking brake prior to doing this procedure.
Page 211: Hill Start Assist
Transmission 3. Locate the brake shift interlock lever on the passenger side of the shifter assembly. 4. Apply the brake pedal. Using a screwdriver (or similar tool), press and hold the white brake shift interlock lever forward while pulling the gearshift lever out of the P (Park) position and into the N (Neutral) position.
Page 212 Transmission WARNING: If the engine is revved excessively, or if a malfunction is detected when the hill start assist feature is active, the hill start assist feature will be deactivated. Note: This feature will not operate if the parking brake is activated. Hill start assist keeps your vehicle stationary long enough to move your foot from the brake pedal to the accelerator pedal when your vehicle is on a slope.
Page 213: Brakes
Brakes GENERAL INFORMATION Note: Occasional brake noise is normal. If a metal-to-metal, continuous grinding or continuous squeal sound is present, the brake linings may be worn-out and should be inspected by an authorized dealer. If your vehicle has continuous vibration or shudder in the steering wheel while braking, it should be inspected by an authorized dealer.
Page 214: Hints On Driving With Anti-Lock Brakes
Brakes Regenerative Braking System This feature is used to simulate the engine braking of an internal combustion engine and assist the standard brake system while recovering some of the energy of motion and storing it in the battery to improve fuel economy.
Page 215 Brakes PARKING BRAKE WARNING: Always set the parking brake fully and leave your vehicle with the transmission selector lever in position P. Note: Do not press the release button while pulling the lever up. To set the parking brake: 1. Press the foot brake pedal firmly. 2.
Page 216: Traction Control
Traction Control PRINCIPLES OF OPERATION The traction control system helps avoid drive wheel spin and loss of traction. If your vehicle begins to slide, the system applies the brakes to individual wheels and, when needed, reduces engine power at the same time. If the wheels spin when accelerating on slippery or loose surfaces, the system reduces engine power in order to increase traction.
Page 217: Stability Control
Stability Control PRINCIPLES OF OPERATION WARNING: Vehicle modifications involving braking system, aftermarket roof racks, suspension, steering system, tire construction or wheel and tire size may change the handling characteristics of the vehicle and may adversely affect the performance of the AdvanceTrac® system. In addition, installing any stereo loudspeakers may interfere with and adversely affect the AdvanceTrac®...
Page 218: Advancetrac
Stability Control A Vehicle without AdvanceTrac® with RSC® skidding off its intended route. B Vehicle with AdvanceTrac® with RSC® maintaining control on a slippery surface. USING ADVANCETRAC® WITH RSC® The system automatically activates when you start your engine. The AdvanceTrac® with RSC® system cannot be completely turned off, but the electronic stability control and roll stability control portions of the system are disabled when the transmission is in position R.
Page 219: Parking Aids
Parking Aids SENSING SYSTEM (IF EQUIPPED) WARNING: To help avoid personal injury, please read and understand the limitations of the system as contained in this section. Sensing is only an aid for some (generally large and fixed) objects when moving in reverse on a flat surface at parking speeds. Traffic control systems, inclement weather, air brakes, and external motors and fans may also affect the function of the sensing system;...
Page 220 Parking Aids Using the Front and Rear Sensing System Rear Sensing System The rear sensors are only active when the transmission is in R. As the vehicle moves closer to the obstacle, the rate of the audible warning increases. When the obstacle is fewer than 12 inches (30 centimeters) away, the warning sounds continuously.
Page 221 Parking Aids Front Sensing System The front sensors are active when the gearshift is in any position other than P (Park) or N (Neutral) and the vehicle speed is below 7 mph (12 km/h). A. Coverage area of up to 27 inches (70 centimeters) from the front of the vehicle and about 6–14 inches (15–35 centimeters) to the side of...
Page 222: Active Park Assist
Parking Aids ACTIVE PARK ASSIST (IF EQUIPPED) WARNING: This system is designed to be a supplementary park aid. It may not work in all conditions and is not intended to replace the driver’s attention and judgment. The driver is responsible for avoiding hazards and maintaining a safe distance and speed, even when the system is in use.
Page 223 Parking Aids Using Active Park Assist Press the button; the touch screen displays a message and a corresponding graphic to indicate it’s searching for a parking space. Use the turn signal to indicate which side of the vehicle you want the system to search on.
Page 224 Parking Aids Automatic Steering into Parking Space Note: If vehicle speed exceeds 7 mph (12 km/h), the system turns off and you need to take full control of the vehicle. Note: If a maneuver is interrupted before completion, the system turns off.
Page 225 Parking Aids Deactivating the Park Assist Feature The system can be deactivated manually by: • pressing the active park assist button • grabbing the steering wheel • driving above approximately 20 mph (35 km/h) for 30 seconds during an active park search •...
Page 226: Rear-View Camera System
Parking Aids The system does not position the vehicle where I want in the space The vehicle is rolling in the opposite direction of the transmission (i.e. rolling forward when R [Reverse] is selected) The transmission is in R (Reverse); the vehicle must be moving forward to detect a parking space An irregular curb along the parking space prevents the system from aligning the vehicle properly...
Page 227 Parking Aids WARNING: Use caution when using the rear video camera and the liftgate is ajar. If the liftgate is ajar, the camera will be out of position and the video image may be incorrect. All guidelines (if enabled) have been removed when the liftgate is ajar. WARNING: Use caution when turning camera features on or off while in R (Reverse).
Page 228 Parking Aids Note: If the transmission is in R (Reverse) and the trunk/liftgate is ajar, no rear view camera features are displayed. Note: If the image comes on while the transmission is not in R (Reverse), have the system inspected by your authorized dealer. Note: When towing, the camera only sees what is being towed behind the vehicle.
Page 229 Parking Aids Guidelines and the Centerline Note: Active guidelines and fixed guidelines are only available when the transmission is in R (Reverse). Note: The centerline is only available if Active or Fixed guidelines are A. Active guidelines B. Centerline C. Fixed guideline: Green zone D.
Page 230 Parking Aids Visual Park Aid Alert Note: Visual park alert is only available when the transmission is in R (Reverse). Note: The reverse sensing system is not effective at speeds above 3 mph (5 km/h) and may not detect certain angular or moving objects. The visual park aid alert allows the driver to view the area that is being detected by the reverse sensing system.
Page 231: Cruise Control
Cruise Control PRINCIPLES OF OPERATION Cruise control lets you maintain a set speed without keeping your foot on the accelerator pedal. USING CRUISE CONTROL WARNING: Do not use cruise control in heavy traffic or on roads that are winding, slippery or unpaved. Note: Vehicle speed may vary momentarily when driving up or down a steep hill.
Page 232 Cruise Control Changing the Set Speed A. Accelerate B. Decelerate • Press and hold SET+ or SET-. Release the control when you reach the desired speed. • Press and release SET+ or SET-. The set speed will change in approximately 1 mph (2 km/h) increments. •...
Page 233: Driving Aids
Driving Aids STEERING Electric Power Steering WARNING: The electric power steering system has diagnostic checks that continuously monitor the system to ensure proper operation. When a system error is detected a steering message will appear in the information display. WARNING: The electric power steering system has diagnostic checks that continuously monitor the system to ensure proper operation of the electronic system.
Page 234 Driving Aids Steering Tips If the steering wanders or pulls, check for: • an improperly inflated tire • uneven tire wear • loose or worn suspension components • loose or worn steering components • improper vehicle alignment A high crown in the road or high crosswinds may also make the steering seem to wander/pull.
Page 235: Load Carrying
Load Carrying REAR UNDER FLOOR STORAGE The under floor storage compartments are located in front of the rear seats. Make sure the lids are secure before driving. LUGGAGE COVERS (IF EQUIPPED) WARNING: Make sure that the posts are properly latched in mounting features.
Page 236: Vehicle Loading
Load Carrying Remove the cargo shade by pressing the release lever on each side forward, then lifting the shade out of the mounting feature. You will see a red mark when the lever is unlatched. LOAD LIMIT Vehicle loading This section will guide you in the proper loading of your vehicle to keep your loaded vehicle weight within its design rating capability.
Page 237 Load Carrying maximum payload. The payload listed on the Tire Label is the maximum payload for the vehicle as built by the assembly plant. If any aftermarket or authorized-dealer installed equipment has been installed on the vehicle, the weight of the equipment must be subtracted from the payload listed on the Tire Label in order to determine the new payload.
Page 238 Load Carrying Cargo Weight – includes all weight added to the Base Curb Weight, including cargo and optional equipment. GAW (Gross Axle Weight) – is the total weight placed on each axle (front and rear) – including vehicle curb weight and all payload. GAWR (Gross Axle Weight Rating) –...
Page 239 Load Carrying • Example only: WARNING: Exceeding the Safety Compliance Certification Label vehicle weight rating limits could result in substandard vehicle handling or performance, engine, transmission and/or structural damage, serious damage to the vehicle, loss of control and personal injury. WARNING: Do not exceed the GVWR or the GAWR specified on the Safety Compliance Certification Label.
Page 240 Load Carrying WARNING: Do not use replacement tires with lower load carrying capacities than the original tires because they may lower the vehicle’s GVWR and GAWR limitations. Replacement tires with a higher limit than the original tires do not increase the GVWR and GAWR limitations.
Page 241 Load Carrying • Suppose your vehicle has a 1400 lb. (635 kg) cargo and luggage capacity. You and one of your friends decide to pick up cement from the local home improvement store to finish that patio you have been planning for the past 2 years.
Page 242: Towing
It is recommended that your vehicle be towed with a wheel lift and dollies or flatbed equipment. Do not tow with a slingbelt. Ford Motor Company has not approved a slingbelt towing procedure. If the vehicle is towed incorrectly, or by any other means, vehicle damage may occur.
Page 243: Recreational Towing
Towing Your vehicle can be towed from the front if proper wheel lift equipment is used to raise the front wheels off the ground. The rear wheels can be left on the ground when towed in this fashion. Your vehicle can also be towed from the rear using wheel lift equipment; however, it is required that the front wheels be placed on a dolly to prevent damage to the transmission.
Page 244 Towing • Place the ignition in the accessory mode. See the Starting and Stopping the Engine chapter. • Do not exceed 70 mph (113 km/h). • Place the transmission in position P, start the engine and allow it to run for one minute at the beginning of each day (the accelerator pedal may need to be pressed in order to start the engine).
Page 245: Driving Hints
Driving Hints BREAKING-IN You need to break in new tires for approximately 300 miles (480 kilometers). During this time, your vehicle may exhibit some unusual driving characteristics. The engine also needs to break in. Avoid hard accelerations and driving too fast for the first 1000 miles. If possible, avoid carrying heavy loads up steep grades during the break-in period.
Page 246 Driving Hints • Do not rest your foot on the brake pedal while driving. • Avoid carrying unnecessary weight (approximately 1 mile per gallon [0.4 kilometers per liter] is lost for every 400 pounds [180 kilograms] of weight carried). • Avoid adding particular accessories to your vehicle (e.g. bug deflectors, rollbars/light bars, running boards, ski racks).
Page 247: Floor Mats
Driving Hints FLOOR MATS WARNING: Always use floor mats that are designed to fit the footwell of your vehicle. Only use floor mats that leave the pedal area unobstructed. Only use floor mats that are firmly secured to retention posts so that they cannot slip out of position and interfere with the pedals or impair safe operation of your vehicle in other ways.
Page 248 Driving Hints WARNING (Continued) • Failure to properly follow floor mat installation or attachment instructions can potentially cause interference with pedal operation causing loss of control of vehicle. • To install floor mats, position the floor mat so that the eyelet is over the retention post and press down to lock in.
Page 249: Roadside Emergencies
• Review the Owner’s Manual and become familiar with your vehicle’s safety information and recommended safety practices. • Do not attempt to repair damaged electric and hybrid-electric vehicles yourself. Contact an authorized Ford Dealer or vehicle manufacturer representative for service. Crashes...
Page 250 • For vehicles in Canada, notify Ford Motor Company 1-800-565-3673 (then follow the prompts on the voice response menu), an authorized Ford dealer or service center as soon as possible as there may be other steps to secure and/or discharge the HV battery.
Page 251: Getting Roadside Assistance
ROADSIDE ASSISTANCE Vehicles Sold in the U.S. : Getting Roadside Assistance To fully assist you should you have a vehicle concern, Ford Motor Company offers a complimentary roadside assistance program. This program is separate from the New Vehicle Limited Warranty. The service is available: •...
Page 252: Hazard Warning Flashers
U.S. Ford vehicle customers who require Roadside Assistance, call 1-800-241-3673. If you need to arrange roadside assistance for yourself, Ford Motor Company will reimburse a reasonable amount for towing to the nearest dealership within 35 miles (56 kilometers). To obtain reimbursement information, U.S.
Page 253: Fuel Cut-Off Switch
WARNING: Failure to inspect and if necessary repair fuel leaks after a collision may increase the risk of fire and serious injury. Ford Motor Company recommends that the fuel system be inspected by an authorized dealer after any collision. In the event of a moderate to severe collision, this vehicle is equipped with a fuel pump shut-off feature that stops the flow of fuel to the engine.
Page 254: Jump Starting
Roadside Emergencies To reactivate the vehicle after either event perform the following steps: 1. Press the START/STOP button to power the vehicle on. 2. Press the START/STOP button to power the vehicle off. 3. Press the START/STOP button to power the vehicle on again. Note: After completing this process the vehicle will detect if the electrical system is safe and reactivate.
Page 255 Roadside Emergencies Connecting the Jumper Cables WARNING: Do not connect the end of the second cable to the negative (-) terminal of the battery to be jumped. A spark may cause an explosion of the gases that surround the battery or a surge of the battery.
Page 256 Roadside Emergencies Note: In the illustration, the vehicle on the bottom is used to designate the assisting (boosting) battery. Note: Remove the red cap from the positive prong (A) on your vehicle before connecting the cables. 1. Connect the positive (+) jumper cable to the positive (+) prong (A) of the discharged battery.
Page 257 Roadside Emergencies Removing the Jumper Cables Note: In the illustration, the vehicle on the bottom is used to designate the assisting (boosting) battery. Remove the jumper cables in the reverse order that they were connected. 1. Remove the jumper cable from the negative (-) prong on your vehicle’s battery.
Page 258: Customer Assistance
A reasonable time must be allowed to perform a repair after taking your vehicle to the authorized dealer. Repairs will be made using Ford or Motorcraft parts, or remanufactured or other parts that are authorized by Ford.
Page 259 • The name of the authorized dealer and city where located • The vehicle’s current odometer reading. In some states, you must directly notify Ford in writing before pursuing remedies under your state’s warranty laws. Ford is also allowed a final repair attempt in some states.
Page 260 In the case of 1 or 2 above, the consumer must also notify the manufacturer of the need for the repair of the nonconformity at the following address: Ford Motor Company 16800 Executive Plaza Drive Mail Drop 3NE-B Dearborn, MI 48126...
Page 261 BBB Auto Line dispute, and decision, are admissible in the court action. Should you choose to accept the BBB AUTO LINE decision, Ford is then bound by the decision, and must comply with the decision within 30 days of receipt of your acceptance letter.
Page 262 (CANADA ONLY) This pertains to vehicles delivered to authorized Canadian dealers. In those cases, where you continue to feel that the efforts by Ford of Canada and the authorized dealer to resolve a factory-related vehicle service concern have been unsatisfactory, Ford of Canada participates in an impartial third party mediation or arbitration program administered by the Canadian Motor Vehicle Arbitration Plan (CAMVAP).
Page 263 Asia-Pacific Region, Sub-Saharan Africa, U.S. Virgin Islands, Central America, the Caribbean, and Israel, contact the nearest authorized dealer. If the authorized dealer cannot help you, contact: FORD MOTOR COMPANY FORD EXPORT OPERATIONS & GLOBAL INITIATIVES 1555 Fairlane Drive Fairlane Business Park #3 Allen Park, Michigan 48101 U.S.A.
Page 264 If you are in another foreign country, contact the nearest authorized dealer. If the authorized dealer employees cannot help you, they can direct you to the nearest Ford affiliate office. Customers in the U.S. should call 1-800-392-3673. ORDERING ADDITIONAL OWNER’S LITERATURE...
Page 265: Reporting Safety Defects (U.s. Only)
However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company. To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1–888–327–4236 (TTY: 1–800–424–9153);...
Page 266: Fuses
Fuses CHANGING A FUSE Fuses WARNING: Always replace a fuse with one that has the specified amperage rating. Using a fuse with a higher amperage rating can cause severe wire damage and could start a fire. If electrical components in the vehicle are not working, a fuse may have blown.
Page 267: Fuse Specification Chart
Fuses FUSE SPECIFICATION CHART Pre-Fuse Box Your vehicle is equipped with a pre-fuse box located in the engine compartment attached to the positive battery post. This box contains several high current fuses. If replacement of these high current fuses is required, see your authorized dealer.
Page 268 Fuses The high-current fuses are coded as follows: Fuse or relay Fuse amp Protected components number rating 50A Midi Cooling fan module 50A Midi Electric water pump 50A Midi Body control module supply 1 50A Midi Body control module supply 2 —...
Page 269 Fuses Fuse or relay Fuse amp Protected components number rating 20A** Body control module 15 feed 20A** Transmission oil pump (C-MAX Energi) 20A** Front wiper motor Anti-lock brake system / Electronic stability program module 15A* Horn Stop light switch Vacuum pump monitoring Engine control module 15 / Powertrain control module 15 / Transmission oil pump 15...
Page 270 Fuses Fuse or relay Fuse amp Protected components number rating Micro relay Horn Micro relay Hybrid powertrain control Micro relay Front wiper — Not used Micro relay Front and rear wiper high/low Power relay Vacuum pump Power relay Ignition feed —...
Page 271 Fuses Passenger Compartment Fuse Panel The fuse panel is located on the right side below the glove box. The fuses are coded as follows: Fuse or relay Fuse amp Protected components number rating Fuel pump supply — Not used — Not used Passive anti-theft system Interior light, Driver door switch...
Page 272 Fuses Fuse or relay Fuse amp Protected components number rating Liftgate release Driver door unlock supply, Double lock 7.5A Cell phone passport (C-MAX Energi) — Not used Instrument cluster Central lock and unlock supply Heating control head (manual A/C), Climate control module 7.5A Steering wheel module Data link connector...
Page 273 Fuses Luggage Compartment Fuse Panel The fuse panel is located in the luggage compartment behind the left side wheel well. Remove the fuse panel cover to gain access to the fuses. The fuses are coded as follows: Fuse/Relay Fuse Amp Protected Components Number Rating...
Page 274 Fuses Fuse/Relay Fuse Amp Protected Components Number Rating Charger (C-MAX Energi) — Not used — Not used Battery electronics control module Battery electronics control module — fan Charger fan (C-MAX Energi) — Not used Smart datalink connector Active noise cancellation —...
Page 275 Fuses Fuse/Relay Fuse Amp Protected Components Number Rating — Not used — Not used Humidity sensor Fuel system Power relay Rear 15 relay Mini relay Heated rear window Micro relay Fuel door (C-MAX Energi) — Not used — Not used Micro relay Rear wiper 2013 C-Max Full Hybrid (34h)
Page 276: Maintenance
GENERAL INFORMATION Have your vehicle serviced regularly to help maintain its roadworthiness and resale value. There is a large network of Ford authorized dealers that are there to help you with their professional servicing expertise. We believe that their specially trained technicians are best qualified to service your vehicle properly and expertly.
Page 277: Opening And Closing The Hood
Maintenance OPENING AND CLOSING THE HOOD 1. Inside the vehicle, pull the hood release handle located under the instrument panel. 2. Go to the front of the vehicle. 3. Raise the hood slightly and release the secondary latch located under the front center of the hood. 4.
Page 278: Under Hood Overview
Maintenance UNDER HOOD OVERVIEW 2.0L ATK iVCT Engine WARNING: The inverter system controller contains various high-voltage components that can cause serious injury or death. The inverter system controller is not serviceable and should never be touched, probed, or tampered with. Note: Do not attempt to service any of the high-voltage components or wiring.
Page 279: Engine Oil Dipstick
Specification Advisory Council (ILSAC), comprised of U.S. and Japanese automobile manufacturers. 1. Remove the filler cap. 2. Add engine oil that meets Ford specifications. See Capacities and Specifications for more information. 3. Replace the filler cap. Turn it until you feel a strong resistance.
Page 280 Maintenance Resetting the Oil Life Monitoring System Note: Reset the oil life monitoring only after an oil change. 1. Turn the ignition key to the on position. Do not start the engine. For vehicles with push-button start, press and hold the start button for two seconds without pressing the brake pedal.
Page 281: Motor/Electronics Coolant
Note: For best results, coolant concentration should be tested with a refractometer such as Rotunda tool ROB75240 available from your dealer. Ford does not recommend the use of hydrometers or coolant test strips for measuring coolant concentrations. Note: Automotive fluids are not interchangeable; do not use engine coolant/antifreeze or windshield washer fluid outside of its specified function and vehicle location.
Page 282 Note: For best results, coolant concentration should be tested with a refractometer such as Rotunda tool ROB75240 available from your dealer. Ford does not recommend the use of hydrometers or coolant test strips for measuring coolant concentrations. Note: It is very important to use prediluted coolant meeting the Ford specification in order to avoid plugging the small coolant passageways.
Page 283 4. Add prediluted engine coolant to the engine coolant reservoir. Make sure that the level is between the MIN and MAX marks on the engine coolant reservoir. Use prediluted engine coolant meeting the Ford specification. See the technical specifications chart in the Capacities and Specifications chapter.
Page 284 Severe Climates If you drive in extremely cold climates: • It may be necessary to have a Ford authorized dealer increase the coolant concentration above 50%. • A coolant concentration of 60% will provide improved freeze point protection.
Page 285 Maintenance If you drive in extremely hot climates: • It may be necessary to have a Ford authorized dealer decrease the coolant concentration to 40%. • A coolant concentration of 40% will provide improved overheat protection. Engine coolant concentrations below 40% will decrease the corrosion/freeze protection characteristics of the engine coolant and may cause engine damage.
Page 286: Automatic Transmission Fluid Check
Maintenance When Fail-Safe Mode is Activated WARNING: Fail-safe mode is for use during emergencies only. Operate the vehicle in fail-safe mode only as long as necessary to bring the vehicle to rest in a safe location and seek immediate repairs. When in fail-safe mode, the vehicle will have limited power, will not be able to maintain high-speed operation, and may completely shut down without warning, potentially losing engine power, power steering assist,...
Page 287: Brake Fluid Check
Add fluid to fill the reservoir if the level is low. Only use a washer fluid that meets Ford specifications. See the technical specifications chart in the Capacities and Specifications chapter. Note: The front and rear washer systems are supplied from the same reservoir.
Page 288 Maintenance When a low voltage battery replacement is necessary, see an authorized dealer to replace the low voltage battery with a Ford recommended replacement low voltage battery that matches the electrical requirements of the vehicle. To ensure proper operation of the battery management system (BMS), do not allow a technician to connect any electrical device ground connection directly to the low voltage battery negative post.
Page 289: Checking The Wiper Blades
Maintenance 7. Allow the engine to idle for at least one minute. 8. If the engine turns off, step on the accelerator to start the engine. 9. While the engine is running, step on the brake pedal and shift the transmission to N (Neutral).
Page 290 Maintenance Setting the Front Wipers in the Service Position 1. Make sure that the outside of the windshield is free from snow and ice. 2. Switch on the ignition. 3. Switch off the ignition, and move the wiper lever to position A within three seconds.
Page 291: Air Filter(S)
Therefore we recommend that the air filter be serviced at a Ford dealer. When changing the air filter element, use only the air filter element listed. Refer to Motorcraft® part numbers in the Capacities and Specifications chapter.
Page 292 Maintenance Identifying Air Filter Element Components A. Air cleaner assembly B. Air cleaner cover C. Air cleaner outlet tube D. Positive crankcase ventilation (PCV) tube E. Air cleaner intake tube Removing the Engine Air Filter Element 1. Loosen the hose clamps for air cleaner outlet tube (C).
Page 293 Maintenance 2. Release the tabs and disconnect the PCV tube (D) from the air cleaner outlet tube (C) and remove the tube. 3. Disconnect the air cleaner intake tube (E) from the air cleaner assembly (A). 4. Remove the bolts from each side of the air cleaner assembly (A) as shown with arrows.
Page 294 Maintenance Installing the Engine Air Filter Element Note: Clean the inside of the air filter assembly before installing a new air filter. 1. Install the new engine air filter into the engine air cleaner assembly. 2. Install the air cleaner cover (B) and tighten the 5 bolts.
Page 295: Adjusting The Headlamps
Maintenance 5. Install the air cleaner outlet tube (C) and tighten the hose clamps. 6. Connect the PCV tube (D) to the air cleaner outlet tube (C). 7. Connect the air cleaner intake tube (E) to the air cleaner assembly (A). ADJUSTING THE HEADLAMPS The headlamps on your vehicle are properly aimed at the assembly plant.
Page 296 Maintenance 3. Turn on the low beam headlamps to illuminate the wall or screen and open the hood. To see a clearer light pattern for adjusting, you may want to block the light from one headlamp while adjusting the other. On the wall or screen you will observe a flat zone of high intensity light located at the top of the right...
Page 297: Removing A Headlamp
Maintenance REMOVING A HEADLAMP 1. Make sure the lighting control is in the off position and open the hood. 2. Remove the two screws from the headlamp assembly. 3. Carefully pull the headlamp assembly as far as possible towards the center of the vehicle to disengage it from the lower fixing point.
Page 298 Maintenance These are examples of unacceptable moisture (usually caused by a lamp water leak): • Water puddle inside the lamp. • Large water droplets, drip marks or streaks present on the interior of the lens. Take your vehicle to a dealer for service if any of the above conditions of unacceptable moisture are present.
Page 299 Maintenance Replacing the Low Beam Headlamp Bulb: 1. Remove the headlamp assembly. 2. Remove the cover. 3. Turn the bulb holder counterclockwise and remove it. 4. Remove the bulb from the headlamp assembly. Replacing the Side Lamp Bulb: 1. Remove the headlamp assembly. 2.
Page 300 Maintenance 4. Disconnect the electrical connector. 5. Turn the bulb holder counterclockwise and remove it. Install the new bulb in reverse order. Replacing the Tail Lamp, Brake Lamp, and Turn Lamp Bulbs: 1. Make sure the lighting control is in the off position. 2.
Page 301 Maintenance 4. Disconnect the electrical connector. 5. Remove the wing nut. 6. Gently pull the lamp assembly away from the vehicle 7. Remove the bulb holder. 8. Gently press the bulb into the bulb holder, turn the bulb counterclockwise, and remove the bulb.
Page 302 Maintenance 4. Remove the wing nut. 5. Gently pull the lamp assembly away from the vehicle 6. Disconnect the electrical connector. 7. Remove the bulb holder. 8. Gently press the bulb into the bulb holder, turn the bulb counterclockwise, and remove the bulb.
Page 303: Bulb Replacement
Maintenance Replacing the Center High Mounted Brake Lamp Bulbs: 1. Open the liftgate. 2. Detach the clips above the inboard side of the rear window. 3. Insert a suitable tool into the holes. 4. Carefully pull the lamp towards the front of the vehicle in order to release the spring clips.
Page 304: Bulb Specification Chart
Maintenance 6. Remove the bulb holder. 7. Remove the bulb. Install the new bulb in reverse order. BULB SPECIFICATION CHART Replacement bulbs are specified in the chart below. Headlamp bulbs must be marked with an authorized “D.O.T.” for North America to ensure lamp performance, light brightness and pattern and safe visibility.
Page 305: Vehicle Care
Vehicle Care GENERAL INFORMATION Your Ford or Lincoln authorized dealer has many quality products available to clean your vehicle and protect its finishes. CLEANING PRODUCTS For best results, use the following products or products of equivalent quality: Motorcraft® Bug and Tar Remover (ZC-42) Motorcraft®...
Page 306: Waxing
Vehicle Care • Note: Suntan lotions and insect repellents can damage any painted surface; if these substances come in contact with your vehicle, wash off as soon as possible. • Remove any exterior accessories before entering a car wash. Exterior Chrome Note: Never use abrasive materials such as steel wool or plastic pads as they can scratch the chrome surface.
Page 307: Repairing Minor Paint Damage
Vehicle Care REPAIRING MINOR PAINT DAMAGE Your authorized dealer has touch-up paint to match your vehicle’s color. Take your color code (printed on a sticker in the driver’s door jamb) to your authorized dealer to make sure you get the correct color. •...
Page 308: Cleaning The Windows And Wiper Blades
Vehicle Care CLEANING THE WINDOWS AND WIPER BLADES The windows and wiper blades should be cleaned regularly. If the wipers do not wipe properly, substances on the vehicle’s glass or the wiper blades may cause squeaking or chatter noise from the blades, and streaking and smearing of the windshield.
Page 309: Cleaning The Instrument Panel And Instrument Cluster Lens
Vehicle Care • If grease or tar is present on the material, spot-clean the area first with Motorcraft® Spot and Stain Remover. In Canada, use Motorcraft® Multi-Purpose Cleaner. • If a ring forms on the fabric after spot cleaning, clean the entire area immediately (but do not oversaturate) or the ring will set.
Page 310: Cleaning Leather Seats
Vehicle Care 4. Remove the soaked cloth, and if it is not soiled badly, use this cloth to clean the area by using a rubbing motion for 60 seconds. 5. Following this, wipe area dry with a clean, white, cotton cloth. CLEANING LEATHER SEATS (IF EQUIPPED) •...
Page 311 Vehicle Care VEHICLE STORAGE If you plan on storing your vehicle for an extended period of time (30 days or more), refer to the following maintenance recommendations to ensure your vehicle stays in good operating condition. All motor vehicles and their components were engineered and tested for reliable, regular driving.
Page 312 Vehicle Care Fuel system • Fill the fuel tank with high-quality fuel until the first automatic shutoff of the fuel pump nozzle. Note: During extended periods of vehicle storage (30 days or more), fuel may deteriorate due to oxidation. Add a quality gas stabilizer product to the vehicle fuel system whenever actual or expected storage periods exceed 30 days.
Page 313 Vehicle Care 4. If you are storing your vehicle for more than 30 days without recharging the battery, disconnect the negative battery cable from the low voltage battery. 5. If you disconnected the negative battery cable, apply painter’s tape to the liftgate latch in order to prevent the liftgate from closing fully.
Page 314 Vehicle Care Low voltage battery (except C-MAX Energi) Complete the following steps: 1. Check and recharge the low voltage battery as necessary. Keep connections clean. 2. If you disconnected the negative battery cable, connect the negative battery cable to the low voltage battery. 3.
Page 315: Wheels And Tires
10 to 12 inches or limited production tires as defined in Title 49 Code of Federal Regulations Part 575.104(c)(2). U.S. Department of Transportation-Tire quality grades: The U.S. Department of Transportation requires Ford Motor Company to give you the following information about tire grades exactly as the government has written it.
Page 316 Wheels and Tires Traction AA A B C WARNING: The traction grade assigned to this tire is based on straight-ahead braking traction tests, and does not include acceleration, cornering, hydroplaning or peak traction characteristics. The traction grades, from highest to lowest are AA, A, B, and C. The grades represent the tire’s ability to stop on wet pavement as measured under controlled conditions on specified government test surfaces of asphalt and concrete.
Page 317 Wheels and Tires • Standard load: A class of P-metric or Metric tires designed to carry a maximum load at 35 psi [37 psi (2.5 bar) for Metric tires]. Increasing the inflation pressure beyond this pressure will not increase the tire’s load carrying capability.
Page 318 Wheels and Tires INFORMATION CONTAINED ON THE TIRE SIDEWALL Both U.S. and Canada Federal regulations require tire manufacturers to place standardized information on the sidewall of all tires. This information identifies and describes the fundamental characteristics of the tire and also provides a U.S. DOT Tire Identification Number for safety standard certification and in case of a recall.
Page 319 Wheels and Tires E. 15: Indicates the wheel or rim diameter in inches. If you change your wheel size, you will have to purchase new tires to match the new wheel diameter. F. 95: Indicates the tire’s load index. It is an index that relates to how much weight a tire can carry.
Page 320 Wheels and Tires H. U.S. DOT Tire Identification Number (TIN): This begins with the letters DOT and indicates that the tire meets all federal standards. The next two numbers or letters are the plant code designating where it was manufactured, the next two are the tire size code and the last four numbers represent the week and year the tire was built.
Page 321 Wheels and Tires M. Maximum Inflation Pressure: Indicates the tire manufacturers’ maximum permissible pressure and/or the pressure at which the maximum load can be carried by the tire. This pressure is normally higher than the manufacturer’s recommended cold inflation pressure which can be found on the Safety Compliance Certification Label (affixed to either the door hinge pillar, door-latch post, or the door edge that meets the door-latch post, next to the driver’s seating position), or Tire...
Page 322 Wheels and Tires Information on T Type Tires T type tires have some additional information beyond those of P type tires; these differences are described below. T145/80D16 is an example of a tire size. Note: The temporary tire size for your vehicle may be different from this example.
Page 323 You are strongly urged to buy a reliable tire pressure gauge, as automatic service station gauges may be inaccurate. Ford recommends the use of a digital or dial-type tire pressure gauge rather than a stick-type tire pressure gauge.
Page 324 Wheels and Tires Maximum Inflation Pressure is the tire manufacturer’s maximum permissible pressure or the pressure at which the maximum load can be carried by the tire. This pressure is normally higher than the manufacturer’s recommended cold inflation pressure which can be found on the Safety Compliance Certification Label (affixed to either the door hinge pillar, door-latch post, or the door edge that meets the door-latch post, next to the driver’s seating position), or Tire Label which is located...
Page 325 Wheels and Tires Inspecting Your Tires and Wheel Valve Stems Periodically inspect the tire treads for uneven or excessive wear and remove objects such as stones, nails or glass that may be wedged in the tread grooves. Check the tire and valve stems for holes, cracks, or cuts that may permit air leakage and repair or replace the tire and replace the valve stem.
Page 326 Wheels and Tires Damage Periodically inspect the tire treads and sidewalls for damage (such as bulges in the tread or sidewalls, cracks in the tread groove and separation in the tread or sidewall). If damage is observed or suspected, have the tire inspected by a tire professional. Tires can be damaged during off-road use, so inspection after off-road use is also recommended.
Page 327 B-Pillar or edge of the driver’s door. If this information is not found on these labels, then you should contact your authorized dealer as soon as possible. Use of any tire or wheel not recommended by Ford can affect the safety and performance of your vehicle, which could result in an increased risk of loss of vehicle control, vehicle rollover, personal injury and death.
Page 328 The tire pressure sensors mounted in the wheels (originally installed on your vehicle) are not designed to be used in aftermarket wheels. The use of wheels or tires not recommended by Ford Motor Company may affect the operation of your tire pressure monitoring system.
Page 329 Wheels and Tires Tire and Wheel Alignment A bad jolt from hitting a curb or pothole can cause the front end of your vehicle to become misaligned or cause damage to your tires. If your vehicle seems to pull to one side when you are driving, the wheels may be out of alignment.
Page 330: Tire Pressure Monitoring System (Tpms)
USING SNOW CHAINS WARNING: Snow tires must be the same size, load index, speed rating as those originally provided by Ford. Use of any tire or wheel not recommended by Ford can affect the safety and performance of your vehicle, which could result in an increased risk of loss of vehicle control, vehicle rollover, personal injury and death.
Page 331 Wheels and Tires The tire pressure monitoring system is not a substitute for proper tire maintenance, and it is the driver’s responsibility to maintain correct tire pressure, even if under-inflation has not reached the level to trigger illumination of the system low tire pressure telltale. Your vehicle has also been equipped with a tire pressure monitoring system malfunction indicator to indicate when the system is not operating properly.
Page 332 Wheels and Tires Understanding Your Tire Pressure Monitoring System The tire pressure monitoring system measures pressure in your four road tires and sends the tire pressure readings to your vehicle. The low tire pressure warning light will turn on if the tire pressure is significantly low. Once the light is illuminated, your tires are under-inflated and need to be inflated to the manufacturer’s recommended tire pressure.
Page 333 Wheels and Tires When Inflating Your Tires When putting air into your tires (such as at a gas station or in your garage), the tire pressure monitoring system may not respond immediately to the air added to your tires. It may take up to two minutes of driving over 20 mph (32 km/h) for the light to turn off after you have filled your tires to the recommended inflation pressure.
Page 334: Temporary Mobility Kit
Wheels and Tires TEMPORARY MOBILITY KIT Note: The temporary mobility kit sealant compound in the canister is to be used for one tire only. See your Ford authorized dealer for additional replacement sealant canisters. The kit is located under the front row passenger seat.
Page 335 • Note: Do not drive the vehicle above 50 mph (80 km/h). • Note: Do not drive further than 120 miles (200 kilometers). Drive only to the closest Ford Motor Company authorized dealer or tire repair shop to have your tire inspected.
Page 336 Always store the kit in its original location. • After sealant use, the TPMS sensor and valve stem on the wheel must be replaced by an authorized Ford dealer. • When inflating a tire or other objects, use the black air hose only. Do not use the transparent hose which is designed for sealant application only.
Page 337 Wheels and Tires What to Do When a Tire Is Punctured A tire puncture within the tire’s tread area can be repaired in two stages with the temporary mobility kit: • In the first stage, the tire will be reinflated with a sealing compound and air.
Page 338 Wheels and Tires 4. Plug the power cable into the 12-volt power point in the vehicle. 5. Remove the warning sticker found on the canister and place it on the top of the instrument panel or the center of the dash. 6.
Page 339 Wheels and Tires 9. When the recommended tire pressure is reached, turn off the kit by pressing the on and off button; disconnect the kit from the tire valve and the power point. Re-install the valve cap on the tire valve, place the tube cap on the metal connector, and return the kit to the stowage area.
Page 340 Note: After sealant use, the tire pressure monitoring system sensor and valve stem on the wheel must be replaced by an authorized Ford dealer. You can check the tire pressure anytime within the 120 miles (200 kilometers) by performing the procedure from Second Stage: Checking Tire Pressure listed previously.
Page 341 Wheels and Tires Removal of the sealant canister from the temporary mobility kit: 1. Unwrap the clear tube from the compressor housing. 2. Locate the yellow cap at the end of the clear tube. 3. Using the yellow cap tool, press the tab located on the temporary mobility kit compressor housing while pulling up on the sealant...
Page 342 3. Wrap the clear tube around the compressor housing. Note: If you experience any difficulties with the removal or installation of the sealant canister, consult your Ford Motor Company authorized dealer for assistance. 2013 C-Max Full Hybrid (34h) Owners Guide gf, 2nd Printing...
Page 343: Technical Specifications
N•m M12 x 1.5 * Torque specifications are for nut and bolt threads free of dirt and rust. Use only Ford recommended replacement fasteners. Note: Inspect the wheel pilot bore and mounting surface prior to installation. Remove any visible corrosion or loose particles.
Page 344: Capacities And Specifications
Capacities and Specifications ENGINE SPECIFICATIONS Engine 2.0L ATK iVCT Engine Cubic inches Required fuel Minimum 87 octane Firing order 1–3–4–2 Ignition system Coil on plug (COP) Compression ratio 12.3:1 0.051 in. 0.002 in. Spark plug gap (1.3 mm 0.05 mm) 2013 C-Max Full Hybrid (34h) Owners Guide gf, 2nd Printing USA (fus)
Page 345 Capacities and Specifications 2013 C-Max Full Hybrid (34h) Owners Guide gf, 2nd Printing USA (fus)
Page 346 Capacities and Specifications 2013 C-Max Full Hybrid (34h) Owners Guide gf, 2nd Printing USA (fus)
Page 347 Capacities and Specifications 2013 C-Max Full Hybrid (34h) Owners Guide gf, 2nd Printing USA (fus)
Page 348: Part Numbers
Scheduled Maintenance Information for the appropriate intervals for changing the spark plugs. Have your authorized dealer replace the spark plugs with ones that meet Ford material and design specifications for your vehicle, such as Motorcraft® or equivalent replacement parts. The customer warranty may be void for any damage to the engine if such spark plugs are not used.
Page 349: Vehicle Identification Number
Capacities and Specifications VEHICLE IDENTIFICATION NUMBER The vehicle identification number is located on the driver side instrument panel. XXXXXXXXXXXXXXXXX Please note that in the graphic, XXXX is representative of your vehicle identification number. The Vehicle Identification Number (VIN) contains the following information: A.
Page 350: Vehicle Certification Label
Capacities and Specifications VEHICLE CERTIFICATION LABEL The National Highway Traffic Safety Administration Regulations require that a Safety Compliance Certification Label be affixed to a vehicle and prescribe where the Safety Compliance Certification Label may be located. The Safety Compliance Certification Label shall be affixed to either the door hinge pillar, the door latch post, or the edge of the door near the door latch, next to the...
Page 351: Accessories
Accessories.Ford.com (U.S. only). Ford Custom Accessories are available for your vehicle through your local Ford or Ford of Canada dealer. Ford Motor Company will repair or replace any properly dealer-installed Ford Custom Accessories found to be defective in factory-supplied materials or workmanship during the warranty period, as well as any component damaged by the defective accessories.
Page 352 Ford Motor Company engineering requirements. Contact your Ford dealer for details regarding the manufacturer’s limited warranty and/or a copy of the FLA product limited warranty offered by the accessory manufacturer.
Page 353: Ford Extended Service Plan
BaseCare – Covers 84 components. PowertrainCare – Covers 29 critical components. Ford ESP is honored by all Ford and Lincoln Dealers in the U.S. and Canada. It is the only extended service plan authorized and backed by Ford Motor Company. That means you get: •...
Page 354 Protect Yourself from the Rising Cost of Vehicle Repairs with a Ford Extended Service Plan To learn more, call our Ford ESP specialists at 800–367–3377, and do not forget to ask about our interest free payment program, allowing you all the security and benefits Ford ESP has to offer while paying over time.
Page 355 This information is subject to change. For more information, visit your local Ford of Canada dealer or www.ford.ca to find the Ford Extended Service Plan that is right for you. 2013 C-Max Full Hybrid (34h) Owners Guide gf, 2nd Printing...
Page 356: Scheduled Maintenance
Motor Company’s specifications. Parts installed at your dealership carry a nationwide, 12 month/12000 mile (20000 kilometer) parts and labor limited warranty. If you do not use Ford authorized parts, they may not meet Ford specifications and, depending on the part, it could affect emissions compliance.
Page 357 Scheduled Maintenance Protecting Your Investment Maintenance is an investment that pays dividends in the form of improved reliability, durability and resale value. To maintain the proper performance of your vehicle and its emission control systems, it is imperative that scheduled maintenance be completed at the designated intervals.
Page 358 Ford Motor Company has recommended maintenance intervals for various parts and component systems based upon engineering testing. Ford Motor Company relies upon this testing to determine the most appropriate mileage for replacement of oils and fluids to protect your vehicle at the lowest overall cost to you and recommends against maintenance schedules that deviate from the scheduled maintenance information.
Page 359 Scheduled Maintenance Owner Checks and Services Certain basic maintenance checks and inspections should be performed every month or at six month intervals. Check Every Month Engine oil level. Function of all interior and exterior lights. Tires (including spare) for wear and proper pressure. Windshield washer fluid level.
Page 360 In order to keep your vehicle running right, it is important to have the systems on your vehicle checked regularly. This can help identify potential issues and prevent major problems. Ford Motor Company recommends the following multi-point inspection be performed at every scheduled maintenance interval to help make sure your vehicle keeps running great.
Page 361 Scheduled Maintenance 2013 C-Max Full Hybrid (34h) Owners Guide gf, 2nd Printing USA (fus)
Page 362: Normal Scheduled Maintenance And Log
Scheduled Maintenance NORMAL SCHEDULED MAINTENANCE AND LOG C-MAX Full Hybrid Normal Scheduled Maintenance At every oil change Change engine oil and filter. interval as indicated by Rotate tires, inspect tire wear and measure the information tread depth. display. Can be up to Perform multi-point inspection 10000 miles (recommended).
Page 363 Scheduled Maintenance Additional Maintenance Items Every 20000 miles Replace cabin air filter. (32000 km) Every 30000 miles Replace engine air filter. (48000 km) At 100000 miles Change engine coolant and motor/electronics (160000 km) coolant. Every 100000 miles Replace spark plugs. (160000 km) Every 150000 miles Change automatic transmission fluid.
Page 364 Scheduled Maintenance C-MAX Energi Normal Scheduled Maintenance At every oil change Change engine oil and filter. interval as indicated by Inspect automatic transmission fluid level. the information Consult dealer for requirements. display. Inspect brake pads, shoes, rotors, drums, brake linings, hoses and parking brake. Inspect cabin air filter.
Page 365 Scheduled Maintenance Additional Maintenance Items Every 10000 miles Rotate tires, inspect tire wear and measure (32000 km) tread depth. Inspect engine oil filter for corrosion Perform multi-point inspection (recommended). Every 20000 miles Replace cabin air filter. (32000 km) Every 30000 miles Replace engine air filter.
Page 366 Scheduled Maintenance Maintenance Schedule Log EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS...
Page 367 Scheduled Maintenance EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE...
Page 368 Scheduled Maintenance EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE...
Page 369 Scheduled Maintenance SPECIAL OPERATING CONDITIONS If you operate your vehicle primarily in any of the following conditions, you need to perform additional maintenance as indicated. If you occasionally operate your vehicle under any of these conditions, it is not necessary to perform the additional maintenance. For specific recommendations, see your dealership service advisor or technician.
Page 370 Scheduled Maintenance Operating in Dusty or Sandy Conditions such as Unpaved or Dusty Roads Inspect frequently, Replace cabin air filter. service as required Replace engine air filter. Every 5000 miles Inspect the wheels and related components for (8000 km) abnormal noise, wear, looseness or drag. Rotate tires, inspect tires for wear and measure tread depth.
Page 371 Scheduled Maintenance Special Operating Condition Log EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#:...
Page 372 Scheduled Maintenance EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE...
Page 373 Ford Motor Company, however, urges you to have all recommended maintenance services performed at the specified intervals and to record all vehicle service.
Page 374 Scheduled Maintenance Engine Coolant and Motor/Electronics Coolant Change Log EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C...
Page 375: Sync
SYNC® SYNC is an in-vehicle communications system that works with your Bluetooth-enabled cellular phone and portable media player. This allows you to: • Make and receive calls. • Access and play music from your portable music player. • Use 911 Assist®, Vehicle Health Report and SYNC Services (Traffic, Directions &...
Page 376 Safety Information WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device that may take their focus off the road. Your primary responsibility is the safe operation of the vehicle.
Page 377 Master Reset to erase all stored information. System data cannot be accessed without special equipment and access to the vehicle’s SYNC module. Ford Motor Company and Ford of Canada do not access the system data for any purpose other than as described...
Page 378 SYNC® USING VOICE RECOGNITION This system helps you control many features using voice commands. This allows you to keep your hands on the wheel and focus on what is in front of you. Initiating a Voice Session Push the voice icon; a tone sounds and Listening appears in the display.
Page 379 SYNC® Adjusting the Interaction Level Push the voice icon; when prompted, say “Voice settings”, then any of the following: When you say: The system: “Interaction mode standard” Provides more detailed interaction and guidance. “Interaction mode advanced” Provides less audible interaction and more tone prompts.
Page 380: Pairing Your Phone For The First Time
SYNC® • Speak naturally, without long pauses between words. • At any time you can interrupt the system while it is speaking by pressing the voice icon. USING SYNC WITH YOUR PHONE Hands-free calling is one of the main features of SYNC. While the system supports a variety of features, many are dependent on your cellular phone’s functionality.
Page 381 SYNC® 6. The display indicates when the pairing is successful. 7. Depending on your phone’s capability and your market, the system may prompt you with questions such as setting the current phone as the primary phone (the phone SYNC automatically tries to connect with first upon vehicle start-up), downloading your phone book, etc.
Page 382 SYNC® “PHONE” “Join” “Call <name> at home” “Call <name> at work” OR “Call <name> in office” “Dial” “Phone book <name>” “Phone book <name> at work” OR “Phone book <name> at office” “Call history incoming” “Connections” “Go to privacy” “Hold” These commands do not require you to say “Phone” first. These commands are not available until phone information is completely downloaded using Bluetooth.
Page 383 SYNC® Phone book commands: When you ask SYNC® to access a phone book name, number, etc., the requested information appears in the display to view. Press the phone button and say “Call” to call the contact. “DIAL” “411” (four-one-one), “911” (nine-one-one), etc. “700 (seven hundred)”...
Page 384 SYNC® Phone Options during an Active Call During an active call, you have additional menu features which become available such as putting a call on hold, joining calls, etc. Use the arrow buttons to scroll through the menu options. To access: 1.
Page 385 SYNC® When you select: You can: Access your call history log. Call History 1. Press OK to select, then scroll through your call history options (incoming, outgoing or missed). 2. Press OK when the desired selection appears in the display. 3.
Page 386 SYNC® When you select: You can: Phonebook Allows you to access your downloaded phonebook. 1. Press OK to confirm and enter. If your phonebook has fewer than 255 listings, they appear alphabetically in flat file mode. If there are more, they are organized into alphabetical categories.
Page 387 SYNC® Text Messaging Note: This is a phone-dependent feature. SYNC allows you to receive, send, download and delete text messages. The system can also read incoming text messages to you so that you do not have to take your eyes off the road. Receiving a Text Message Note: This is a phone-dependent feature.
Page 388 6. Press OK when the contact appears and press OK again to confirm when the system asks if you would like to send the message. Each text message is sent with the following signature: “This message was sent from my <Ford or Lincoln>”. Pre-defined text message options Can’t talk right now...
Page 389 SYNC® Accessing Your Phone Settings These are phone-dependent features. Your phone settings allow you to access and adjust features such as your ring tone, text message notification, modify your phone book and also set up automatic download. 1. Press the phone button. 2.
Page 390 SYNC® When you select: You can: Modify Phonebook Modify the contents of your phone book (i.e., add, delete, download). Press OK to select and scroll between: Add Contacts: Press OK to add more contacts from your phone book. Push the desired contact(s) on your phone.
Page 391 SYNC® System Settings System Settings provide access to your Bluetooth Devices and Advanced menu features. Use the arrow buttons to scroll through the menu options. The Bluetooth Devices menu allows you to add, connect, delete and set a phone as primary as well as turn your Bluetooth feature on and off. The Advanced menu allows you to access and set prompts, languages, defaults, perform a master reset, install an application and view system information.
Page 392 SYNC® If you select: You can: Set Bluetooth On/Off Turn the Bluetooth feature on and off. Press OK and scroll to toggle between On and Off. When the desired selection is chosen, press OK. Note: Turning Bluetooth off disconnects all Bluetooth devices and deactivates all Bluetooth features.
Page 393 SYNC® If you select: You can: Choose between English, Espanol and Languages Francais. Once selected, all of SYNC’s radio displays and prompts are in the selected language. 1. Press OK to select and then scroll through the languages. 2. Press OK when the desired selection appears in the display.
Page 394: Assist
SYNC® SYNC APPLICATIONS AND SERVICES (IF EQUIPPED) Note: In order for the following features to work, your cellular phone must be compatible with SYNC. To check your phone’s compatibility, visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca. • SYNC Services (if equipped, U.S. only): Provides access to traffic, directions and information such as travel, horoscopes, stock prices and more.
Page 395 SYNC® Note: Every phone operates differently. While SYNC 911 Assist works with most cellular phones, some may have trouble using this feature. If a crash deploys an airbag (excludes knee airbags and rear inflatable safety belts [if equipped]) or activates the fuel pump shut-off, your SYNC equipped vehicle may be able to contact emergency services by dialing 911 through a paired and connected Bluetooth-enabled phone.
Page 396 SYNC® In the Event of a Crash Not all crashes deploy an airbag or activate the fuel pump shut-off (which would activate 911 Assist); however, if 911 Assist is triggered, SYNC tries to contact emergency services. If a connected phone is damaged or loses connection to SYNC, SYNC searches for, and tries to connect to, any available previously paired phone and tries to make the call to 911.
Page 397: Vehicle Health Report
SYNC® Vehicle Health Report WARNING: Always follow scheduled maintenance instructions, regularly inspect your vehicle, and seek repair for any damage or problem you suspect. Vehicle Health Report supplements, but cannot replace normal maintenance and vehicle inspection. Vehicle Health Report only monitors certain systems that are electronically monitored by the vehicle and will not monitor or report the status of any other system, (i.e., brake lining wear).
Page 398 Certain versions or updates to Vehicle Health Report may also collect additional vehicle information. Ford may use the vehicle information it collects for any purpose. If you do not want to disclose your cellular phone number or vehicle information, do not run the feature or set up your Vehicle Health Report profile at www.SYNCMyRide.com.
Page 399 For more information, see SYNC Services Terms and Conditions at www.SYNCMyRide.com. If you do not want Ford or its service providers to collect the vehicle travel information or other information identified in the Terms and Conditions, do not activate or use the service.
Page 400 SYNC® 3. Once you are connected to the service, follow the voice prompts to request the desired service, such as “Traffic” or “Directions”. You can also say “What are my choices?” to receive a complete list of available services from which to choose. 4.
Page 401 SYNC® If you miss a turn, SYNC automatically asks if you want the route updated. Just say, “Yes” when prompted and a new route will be delivered to your vehicle. Disconnecting from SYNC Services 1. Press and hold the phone button on the steering wheel. 2.
Page 402 SYNC® SYNC AppLink™ Note: Your smartphone must be paired and connected to SYNC to access AppLink. Note: iPhone® users need to connect the phone to the USB port in order to start the application. It is recommended to lock your iPhone® after starting an application.
Page 403 SYNC® To Access Using Voice Commands 1. Press the voice icon. 2. When prompted, say “Mobile Apps”. 3. Say the name of the application after the tone. 4. The app should start. While an app is running through SYNC, you can press the voice button and speak commands specific to the app, such as “Play Station Quickmix”.
Page 404 SYNC® 6. Press OK and scroll through selections of: • Play All • Artists • Albums • Genres • Playlists • Tracks • Explore USB • Similar Music • Return When the desired selection appears in the display, press OK to build your desired music selection.
Page 405 SYNC® “USB” “Play track <name>” “Refine album <name>” “Refine artist <name>” “Refine song <name>” “Refine track <name>” “Repeat off” “Repeat on” “Search album <name>” “Search artist <name>” “Search genre <name>” “Search song <name>” “Search track <name>” “Shuffle off” “Shuffle on” “Similar music”...
Page 406 SYNC® Voice Command Guide “Search/Play Genre” The system searches all the data from your indexed music and, if available, begins to play the chosen type of music. You can only play genres of music which are present in the GENRE metadata tags that you have on your digital media player.
Page 407 SYNC® Media Menu Features The media menu allows you to select your media source, how to play your music (by artist, genre, shuffle, repeat, etc.), and also to add, connect or delete devices. 1. Press AUX and then MENU to enter the Media Menu. 2.
Page 408 SYNC® When you select: You can: Media Settings Choose to shuffle or repeat your music and select your Autoplay settings. Once these selections are turned on, they remain on until turned off. Press SEEK to play the previous or next track. Note: Some digital media players require both USB and line in ports to stream data and music separately.
Page 409 SYNC® Accessing Your Play Menu This menu allows you to select and play your media by artist, album, genre, playlist, track, similar music or even to explore what is on your USB device. 1. Make sure that your device is plugged into the USB port and is turned on.
Page 410 SYNC® When you select: You can: Genres Sort indexed music by genre (category) type. SYNC lists the genres alphabetically in flat file mode. If there are more than 255, SYNC automatically organizes them into alphabetical categories. Press OK to select and then scroll to select the desired genre and press OK.
Page 411 SYNC® When you select: You can: Similar Music Play music similar to what is currently playing from the USB port. The system uses the metadata information of each song to compile a playlist for you. Press OK to select. The system creates a new list of similar songs and begins playing.
Page 412 SYNC® 4. Press OK and then scroll to select from: When you select: You can: Add Bluetooth Allows you to pair additional devices to the system. Device 1. Press OK to select and press OK again when Find SYNC appears in the display. 2.
Page 413 SYNC® Advanced Menu Options This menu allows you to access settings such as prompts, language, performing a master reset as well as returning to factory defaults. 1. Press AUX and then MENU to access the Media Menu. 2. Scroll until System Settings appears and select OK. 3.
Page 414 SYNC® When you select: You can: Master Reset Completely erase all information stored on SYNC (all phonebook, call history, text messages and all paired devices) and return to the factory default settings. Application Download new software applications (if available) and then load the desired applications through your USB port.
Page 415 SYNC® Phone Issues Issue Possible Possible Solution(s) Cause(s) • This is a • Go to the website to review SYNC is not able to download my phone-dependent your phone’s compatibility. • Try turning off the device, phonebook. feature, OR • Possible phone resetting the device or removing malfunction.
Page 416 SYNC® Phone Issues Issue Possible Possible Solution(s) Cause(s) • This is a • Go to the website to review I am having trouble phone-dependent your phone’s compatibility. • Try turning off the device, connecting my feature, OR • Possible phone phone to SYNC.
Page 417 SYNC® USB/Media Issues Issue Possible Possible Solution(s) Cause(s) • Try turning off the device, I am having Possible device trouble malfunction. resetting the device or removing connecting my the device’s battery, then trying device. again. • Make sure you are using the manufacturer’s cable.
Page 418 SYNC® Vehicle Health Report/Services (Traffic, Directions and Information) Issues Issue Possible Possible Solution(s) Cause(s) • Your account • This is a free feature, but you I received a text that the Vehicle may not be must first register online to use it. •...
Page 419 SYNC® Voice Command Issues Issue Possible Possible Solution(s) Cause(s) • You may be • Review the Phone voice SYNC does not understand what using the wrong commands and the Media voice I am saying. voice commands, commands at the beginning of their respective sections.
Page 420 SYNC® Voice Command Issues Issue Possible Possible Solution(s) Cause(s) • You may be • Review the phone voice SYNC does not understand or is using the wrong commands at the beginning of calling the wrong voice commands, the phone section. •...
Page 421: Myford Touch® (If Equipped)
INTRODUCTION WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device or feature that may take their focus off the road. Your primary responsibility is the safe operation of the vehicle.
Page 422 MyFord Touch® (If Equipped) PHONE Press to select any of the following: • Making and Receiving Calls • Quick Dial • Phonebook • Call History • Text Messaging • Settings NAVIGATION Press to select any of the following: • My Home •...
Page 423 MyFord Touch® (If Equipped) HOME Press to access your home screen. Depending on your vehicle’s option package and software, your screens may vary in appearance from the descriptions in this section. Your features may also be limited depending on your market. Check with your authorized dealer for availability.
Page 424 Safety Information WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device that may take their focus off the road. Your primary responsibility is the safe operation of the vehicle.
Page 425 MyFord Touch® (If Equipped) Speed-restricted Features Some features of this system may be too difficult to use while your vehicle is moving so they are restricted from use unless your vehicle is stationary. • Screens that are too crowded with information, such as Point of Interest reviews and ratings, SIRIUS®...
Page 426 Master Reset to erase all stored information. System data cannot be accessed without special equipment and access to the vehicle’s SYNC module. Ford Motor Company and Ford of Canada do not access the system data for any purpose other than as described...
Page 427: Infotainment Display
MyFord Touch® (If Equipped) ACCESSING AND ADJUSTING MODES THROUGH YOUR RIGHT VEHICLE INFORMATION DISPLAY (IF EQUIPPED) The display is located on the right side of your instrument cluster. You can use your steering wheel controls to view and make minor adjustments to active modes without taking your hands off the wheel.
Page 428 MyFord Touch® (If Equipped) Use the OK and arrow buttons on the right side of your steering wheel to scroll through the available modes: Entertainment Phone Navigation Climate You can make selections from the menu by using the OK button. The selection menu expands and different options appear.
Page 429: Voice Recognition
MyFord Touch® (If Equipped) USING VOICE RECOGNITION This system helps you control many features using voice commands. This allows you to keep your hands on the wheel and focus on what is in front of you. The system provides feedback through audible tones, prompts, questions and spoken confirmations depending on the situation and the chosen level of interaction (voice settings).
Page 430 MyFord Touch® (If Equipped) Helpful Hints • Make sure the interior of your vehicle is as quiet as possible. Wind noise from open windows and road vibrations may prevent the system from correctly recognizing spoken commands. • After pressing the voice icon, wait until after the tone sounds and Listening appears before saying a command.
Page 431 MyFord Touch® (If Equipped) Voice Settings Voice settings allow you to customize the level of system interaction, help and feedback. The system defaults to standard interaction that uses candidate lists and confirmation prompts as these provide the highest level of guidance and feedback. Interaction Mode: Novice mode provides detailed interaction and guidance while the advanced mode has less audible interaction and more tone prompts.
Page 432 MyFord Touch® (If Equipped) For example, you can choose from the following on the Navigation home screen: • My Home • Favorites • Previous Destinations • Point of Interest (POI) • Emergency • Street Address • Intersection • Cancel Route. Some of the voice commands that are available while viewing this screen are: “DESTINATION”...
Page 433 MyFord Touch® (If Equipped) If you choose Points of Interest from the navigation screen, you can choose from the following: • Search Area • Search By Name • Fuel Station • ATM • All Restaurants • Accommodations • Parking. Some of the voice commands that are available while viewing this screen are: “POINTS OF INTEREST”...
Page 434: Listening To Music
MyFord Touch® (If Equipped) The dual mode feature is also available when the voice system displays a list of items to pick from during a voice session, where you would be able to touch the line item or say “Line 2”. If the system does not understand a voice command, or there are multiple options, the system displays a voice command list for you.
Page 435 MyFord Touch® (If Equipped) “BROWSE” “Sirius channel guide” “USB” “Help” For a complete list of “Browse” voice commands, see USB and SD card voice commands and Bluetooth audio voice commands in the following sections. AM/FM Radio Press the lower left corner of the touchscreen and then select the AM or FM tab.
Page 436 MyFord Touch® (If Equipped) When you select: You can: Options Sound Settings allows you to adjust Bass, Midrange, Treble, Balance and Fade, DSP (Digital Signal Processing), Occupancy Mode, and Speed Compensated Volume settings. (Your vehicle may not have all these settings.) Set PTY for Seek/Scan allows you to select a category of music you would like to search for and then choose to either seek or scan for...
Page 437 MyFord Touch® (If Equipped) HD Radio™ Information (If Available) Note: HD Radio broadcasts are not available in all markets. HD Radio technology is the digital evolution of analog AM/FM radio. Your system has a special receiver that allows it to receive digital broadcasts (where available) in addition to the analog broadcasts, it already receives.
Page 438 MyFord Touch® (If Equipped) When HD Radio broadcasts are active, you can access the following functions: When you select: You can: Scan Hear a brief sampling of all available stations. This feature still works when HD Radio reception is on, although it does not scan for HD2-HD7 channels.
Page 439 MyFord Touch® (If Equipped) HD Radio Reception and Station Troubleshooting Potential Reception Issues Reception area If you are listening to a multicast station and you are on the fringe of the reception area, the station may mute due to weak signal strength.
Page 440 HD Radio™ Technology manufactured under license from iBiquity Digital Corp. U.S. and foreign patents. HD Radio™ and the HD and HD Radio logos are proprietary trademarks of iBiquity Digital Corp. Ford Motor Company and iBiquity Digital Corp. are not responsible for the content sent using HD Radio technology.
Page 441 MyFord Touch® (If Equipped) Radio Voice Commands If you are listening to the radio, press the voice button on the steering wheel control. When prompted, say any of the commands in the following chart. If you are not listening to the radio, press the voice button and, after the tone, say “Radio”, then any of the commands in the following chart.
Page 442 MyFord Touch® (If Equipped) “TUNE” “FM” “Preset <#>” “FM <87.9–107.9>” “Help” “FM <87.9-107.9> HD <#>” If available. SIRIUS® Satellite Radio (If Activated) Press the lower left corner of the touchscreen, then select the SIRIUS tab. When you select: You can: Presets Save a station by pressing and holding one of the memory preset areas.
Page 443 Note: SIRIUS does not support the Alert feature on all channels. Ford Motor Company shall not be responsible for Alert feature variation. Electronic Serial Number (ESN) is required when communicating with SIRIUS about your account.
Page 444 MyFord Touch® (If Equipped) Satellite Radio Voice Commands If you are listening to SIRIUS satellite radio, press the voice button on the steering wheel control. When prompted, say any of the commands in the following chart. If you are not listening to SIRIUS satellite radio, press the voice button and, after the tone, say “Sirius”, then any of the commands in the following chart.
Page 445 Note: SIRIUS reserves the unrestricted right to change, rearrange, add or delete programming including canceling, moving or adding particular channels, and its prices, at any time, with or without notice to you. Ford Motor Company shall not be responsible for any such programming changes.
Page 446 MyFord Touch® (If Equipped) Potential Satellite Radio Reception Issues Station overload When you pass a ground-based broadcast-repeating tower, a stronger signal may overtake a weaker one and the audio system may mute. Satellite radio signal Your display may show ACQUIRING . . . to interference indicate the interference and the audio system may mute.
Page 447 MyFord Touch® (If Equipped) SIRIUS Troubleshooting Tips Radio Display Condition Possible Action Call SIRIUS Your satellite service is Contact SIRIUS at 1–888–539–7474. no longer available. 1-888-539-7474 to resolve subscription issues. No Channels Available. All the channels in the Use the channel guide selected channels are to turn off the Lock or either skipped or...
Page 448 MyFord Touch® (If Equipped) CD Voice Commands If you are listening to a CD, press the voice button on the steering wheel control. When prompted, say any of the commands in the following chart. If you are not listening to a CD, press the voice button and, after the tone, say “CD”, then any of the commands in the following chart.
Page 449 MyFord Touch® (If Equipped) USB Port The ports are located either in the center console or behind a small access door in the instrument panel. To access and play music from your device, press the lower left corner of the touchscreen. This feature allows you to plug in media playing devices, memory sticks, flash drives or thumb drives, and charge devices if they support this feature.
Page 450 MyFord Touch® (If Equipped) When you select: You can: Options Sound Settings allows you to adjust Bass, Midrange, Treble, Balance and Fade, DSP (Digital Signal Processing), Occupancy Mode and Speed Compensated Volume. (Your vehicle may not have all these settings.) Media Player Settings allows you to select more settings, which is under Media Player.
Page 451 MyFord Touch® (If Equipped) “USB” or “SD CARD” “Play all” “Play video <name>” “Play artist <name>” “Play video podcast episode <name>” “Play audiobook <name>” “Play video playlist <name>” “Play author <name>” “Previous” “Play composer <name>” “Repeat all” “Play folder <name>” “Repeat off”...
Page 452 MyFord Touch® (If Equipped) Supported Media Players, Formats and Metadata Information SYNC is capable of hosting nearly any digital media player, including iPod®, Zune™, plays from device players, and most USB drives. Supported audio formats include MP3, WMA, WAV and AAC. It is also able to organize your indexed media from your playing device by metadata tags.
Page 453 MyFord Touch® (If Equipped) Bluetooth Voice Commands “Browse all artists” “Browse genre “Play podcast episode <name>” <name>” “Browse all ”Browse playlist “Play similar music” audiobooks” <name>” “Browse all authors” ”Browse podcast “Play song <name>” <name>” “Browse all “Next” “Previous” composers” “Browse all folders”...
Page 454 MyFord Touch® (If Equipped) WARNING: Store the portable music player in a secure location, such as the center console or the glove box, when your vehicle is moving. Hard objects may become projectiles in a crash or sudden stop, which may increase the risk of serious injury. The audio extension cable must be long enough to allow the portable music player to be safely stored while your vehicle is moving.
Page 455: Phone Features
MyFord Touch® (If Equipped) In order to playback video from your iPod® or iPhone® (if compatible), you must have a special combination USB/RCA composite video cable (which you can buy from Apple®). When the cable is connected to your iPod® or iPhone®, plug the other end into both the RCA jacks and the USB port.
Page 456 Pairing Your Phone for the First Time WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device that may take their focus off the road. Your primary responsibility is the safe operation of the vehicle.
Page 457 MyFord Touch® (If Equipped) Making Calls Press the voice button. When prompted, say, “Call <name>” or say “Dial”, then the desired number. To end the call or exit phone mode, press and hold the phone button. Receiving Calls During an incoming call, an audible tone sounds. Call information appears in the display if it is available.
Page 458 MyFord Touch® (If Equipped) When you select: You can: Phonebook Access and call any contacts in your previously downloaded phone book. The system places the entries in alphabetical categories summarized at the top of the screen. To turn on contact picture settings (if your device supports this feature), press Phone >...
Page 459 MyFord Touch® (If Equipped) Text Messaging Note: Downloading and sending text messages using Bluetooth are phone-dependent features. Note: Certain features in text messaging are speed-dependent and not available when your vehicle is traveling at speeds over 3 mph (5 km/h). Note: SYNC does not download read text messages from your phone.
Page 460 MyFord Touch® (If Equipped) Pre-defined Text Message Options I’m ahead of schedule, so I’ll be there early. I’m outside. I’ll call you when I get there. Thanks Stuck in traffic. Call me later. Receiving a Text Message Note: If you select View and your vehicle is traveling over 5 mph (8 km/h), the system offers to read the message to you instead of allowing you to view it while driving.
Page 461 MyFord Touch® (If Equipped) If you select: You can: 911 Assist Turn on or turn off the 911 Assist™ feature. See 911 Assist® in the SYNC Services and Applications section. Phone Ringer Select what ring tone you would like to hear when you receive a call.
Page 462: Information Menu
MyFord Touch® (If Equipped) “PHONE” “Call <name>” “Listen to text message <#>” “Call <name> at home” “Listen to text messages” “Call <name> at work” “Messages” “Call <name> on cell” “Mute call” “Call <name> on other” “Pair phone” “Call voicemail” “Privacy on” “Dial”...
Page 463 For more information, see SYNC Services Terms and Conditions at www.SYNCMyRide.com. If you do not want Ford or its service providers to collect your vehicle travel information or other information identified in the Terms and Conditions, do not subscribe or use the service.
Page 464 MyFord Touch® (If Equipped) Connecting to SYNC Services Using Voice Commands 1. Press the voice button. 2. When prompted, say “Services”. This initiates an outgoing call to SYNC Services using your paired and connected Bluetooth-enabled cellular phone. 3. Once you connect to the service, follow the voice prompts to request the desired service, such as “Traffic”...
Page 465 MyFord Touch® (If Equipped) If your vehicle is not equipped with Navigation: • Turn-by-turn directions appear in the information display, in the status bar of your touchscreen system and on the SYNC Services screen. You also receive driving instructions from audible prompts. •...
Page 466 SIRIUS Travel Link (If Equipped and If Activated) WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device or feature that may take their focus off the road. Your primary responsibility is the safe operation of the vehicle.
Page 467 SIRIUS Travel Link. Note: Neither SIRIUS nor Ford is responsible for any errors or inaccuracies in the SIRIUS Travel Link services or its use in vehicles. When you subscribe to SIRIUS Travel Link, it can help you locate the...
Page 468 MyFord Touch® (If Equipped) SIRIUS Travel Link Voice Commands Note: In order to use SIRIUS Travel Link, your vehicle must be equipped with navigation and your navigation SD card must be in the SD card slot. Press the voice button and when prompted, say any of the following: Travel Link Voice Commands “5–day weather forecast”...
Page 469 MyFord Touch® (If Equipped) “TRAVEL LINK” “College basketball “Motor sports order” “NHL schedule” schedule” “College basketball “Motor sports “NHL scores” scores” schedule” “College football “Movie listings” “Traffic” headlines” “College football “My team headlines” “Weather” schedule” “College football “My teams schedule” “Weather map”...
Page 470 MyFord Touch® (If Equipped) 911 Assist® (If Equipped) WARNING: Unless the 911 Assist setting is set on before a crash, the system will not dial for help, which could delay response time, potentially increasing the risk of serious injury or death after a crash.
Page 471 MyFord Touch® (If Equipped) Setting 911 Assist On Press the Information button > Apps > 911 Assist, then select You can also access 911 Assist by: • Pressing the Settings icon > Settings > Phone > 911 Assist, or • Pressing the Settings icon > Help > 911 Assist. To Make Sure that 911 Assist Works Properly •...
Page 472 MyFord Touch® (If Equipped) 911 Assist May Not Work If • Your cellular phone or 911 Assist hardware sustains damage in a crash. • The vehicle’s battery or SYNC system has no power. • The phone(s) thrown from your vehicle are the ones paired and connected to the system.
Page 473 “Vehicle health report”. Vehicle Health Report Privacy Notice When you create a Vehicle Health Report, Ford Motor Company may collect your cellular phone number (to process your report request) and diagnostic information about your vehicle. Certain versions or updates to Vehicle Health Report may also collect more vehicle information.
Page 474: Settings
MyFord Touch® (If Equipped) SETTINGS Under this menu, you can set your clock, access and adjust the display, sound and vehicle settings as well as access settings for specific modes or the help feature. Clock Note: You cannot manually set the date. Your vehicle’s GPS does this for you.
Page 475 MyFord Touch® (If Equipped) Uploading Photos for Your Home Screen Wallpaper Note: You cannot load photos directly from your camera. You must access the photos either from your USB mass storage device or from an SD card. Note: Photographs with extremely large dimensions (i.e., 2048 x 1536) may not be compatible and appear as a blank (black) image on the display.
Page 476 MyFord Touch® (If Equipped) Vehicle Health Report Turn Automatic Reminders on and off and set the mileage interval at which you would like to receive the reports. Press the ? for more information on these selections. When done making your selections, press Run Vehicle Health Report Now if you want your report.
Page 477 MyFord Touch® (If Equipped) System Touch Screen Button Select to have the system beep to confirm Beep choices made through the touchscreen. Select to have the system beep to confirm Touch Panel Button Beep button choices made through the climate or audio system.
Page 478 MyFord Touch® (If Equipped) Media Player Press the Settings icon > Settings > Media Player, then select from the following: Media Player Autoplay When this feature is on, the system automatically switches to the media source upon initial connection. This allows you to listen to music during the indexing process.
Page 479 MyFord Touch® (If Equipped) Navigation Press the Settings icon > Settings > Navigation, then select from the following: Navigation Map Preferences Turn breadcrumbs on and off. Have the system display your turn list top to bottom or bottom to top. Turn the Parking POI notification on and off.
Page 480 MyFord Touch® (If Equipped) Phone Settings Press the Settings icon > Settings > Phone, then select from the following: Phone Bluetooth Devices Connect, disconnect, add or delete a device, as well as save it as a favorite. Bluetooth Turn Bluetooth on and off. Do Not Disturb Have all calls go directly to your voice mail and not ring inside your vehicle.
Page 481 MyFord Touch® (If Equipped) Wireless & Internet Your system has a Wi-Fi feature that creates a wireless network within your vehicle, thereby allowing other devices (such as personal computers or phones) in your vehicle to speak to each other, share files or play games.
Page 482 MyFord Touch® (If Equipped) Wireless & Internet USB Mobile Instead of using Wi-Fi, your system can also Broadband use a USB mobile broadband connection to access the internet. (You must turn on your mobile broadband device on your personal computer before connecting it to the system.) This screen allows you to set up what is your typical area for your USB mobile broadband connection.
Page 483 MyFord Touch® (If Equipped) Help Press the Settings icon > Help, then select from the following: Help Where Am I? View your vehicle’s current location, if your vehicle is equipped with navigation. If your vehicle is not equipped with navigation, nothing displays.
Page 484: Climate Features
MyFord Touch® (If Equipped) CLIMATE Press the lower right corner on the touchscreen to access your climate control features. Depending on your vehicle line and option package, your climate screen may look different from the screen shown here. A. Power: Touch to switch the system off and on. Outside air cannot enter your vehicle when you switch off the system.
Page 485 MyFord Touch® (If Equipped) G. A/C: Touch to turn the air conditioning on or off. • Use with recirculated air to improve cooling performance and efficiency. • Engages automatically in MAX A/C, defrost and floor/defrost. H. AUTO: Touch to engage automatic operation, then set the temperature using the temperature control.
Page 486 MyFord Touch® (If Equipped) Climate Control Voice Commands The following voice commands are available at the main menu level of a voice session. For example, press the voice button and after the prompt, “Say a command”; say any of the following commands: Climate Control Voice Commands “Climate automatic”...
Page 487: Navigation System
MyFord Touch® (If Equipped) Additional Climate Control Voice Commands “Minimum fan” “Windshield panel floor on” “Off” “Windshield panel on” “On” “Help” If you have said “Temperature”, you can say any of the commands in the following “Temperature” chart. “TEMPERATURE” “<15.5–29.5> degrees” “<60–85>...
Page 488 MyFord Touch® (If Equipped) Destination Selections Point of Interest Emergency Edit Route Cancel Route Previous Starting Point Freeway Entrance/Exit Latitude/Longitude 1. Enter the necessary information into the highlighted text fields (in any order). For address destination entry, Go! appears once all the necessary information has been entered.
Page 489 MyFord Touch® (If Equipped) Point of Interest (POI) Categories Your system offers a variety if points of interest categories. Main Categories Food/Drink & Dining Automotive Travel & Transportation Shopping Financial Entertainment & Arts Emergency Recreation & Sports Community Government Health & Medicine Domestic Services Within these main categories, there are subcategories which contain more listings:...
Page 490 MyFord Touch® (If Equipped) cityseekr (If Available) Note: cityseekr point of interest information is limited to approximately 154 cities (132 in the U.S., 13 in Canada and 9 in Mexico). cityseekr, when available, is a service that provides more information about certain points of interest such as restaurants, hotels and attractions.
Page 491 MyFord Touch® (If Equipped) This icon appears when your selection exists in multiple categories within the system. When you are viewing more information for hotels, cityseekr also tells you if the hotel has certain services and facilities using icons. Hotel Services and Facilities Restaurant 24 Hr Room Service Business Center...
Page 492 MyFord Touch® (If Equipped) Setting Your Navigation Preferences Select settings for the system to take into account when planning your route. Press the Settings icon > Settings > Navigation. When you select: You can: Map Preferences Turn breadcrumbs on and off. Have the system display your turn list top to bottom or bottom to top.
Page 493 MyFord Touch® (If Equipped) When you select: You can: Traffic Preferences Choose how you want the system to handle traffic problems along your route. Automatic: Have the system reroute you to avoid traffic incidents that develop and impact the current route (no notification is provided).
Page 494 MyFord Touch® (If Equipped) Change the appearance of the map display by repeatedly pressing the arrow button in the upper left corner of the screen. It toggles between three different map modes: Heading up, North up, and 3D. Heading up (2D map) always shows the direction of forward travel to be upward on the screen.
Page 495 MyFord Touch® (If Equipped) Map Icons Vehicle mark shows the current location of your vehicle. It stays in the center of the map display, except when in scroll mode. Scroll cursor allows you to scroll the map; the fixed icon is in the center of the screen.
Page 496 MyFord Touch® (If Equipped) Quick-touch Buttons When in map mode, touch anywhere on the map display to access the following options: When you select: You can: Set as Dest Select a scrolled location on the map as your destination. (You may scroll the map by pressing your index finger on the map display.
Page 497 Annual navigation map updates are available for purchase through your dealership, by calling 1-800-NAVMAPS (in Mexico, call 01–800–557–5539) or going to www.navigation.com/ford. You need to specify the make and model of your vehicle to determine if there is an update available.
Page 498 MyFord Touch® (If Equipped) “DESTINATION” “<nametag>” “<POI category>” “Favorites” “Home” “Intersection” “Nearest <POI category>” “Nearest POI” “Play nametags” “POI category” “Previous destination” “Street address” “Help” “NAVIGATION” “Destination” “Zoom city” “Zoom country” “Zoom in minimum” “Zoom out maximum” “Zoom province” “Zoom state” “Zoom street”...
Page 499: Appendices
SYNC® End User License Agreement (EULA) • You have acquired a device (“DEVICE”) that includes software licensed by FORD MOTOR COMPANY from an affiliate of Microsoft Corporation (“MS”). Those installed software products of MS origin, as well as associated media, printed materials, and “online” or electronic documentation (“MS SOFTWARE”) are protected by international...
Page 500 Neither FORD MOTOR COMPANY nor its suppliers shall be liable for any damages arising out of errors in the speech recognition process.
Page 501 SOFTWARE after the date you obtain your initial copy of the SOFTWARE (“Supplemental Components”). If FORD MOTOR COMPANY or third party software and services suppliers provide or make available to you Supplemental Components and no other EULA terms are provided along with the Supplemental Components, then the terms of this EULA shall apply.
Page 502 DEVICE. UPGRADES AND RECOVERY MEDIA: If the SOFTWARE is provided by FORD MOTOR COMPANY separate from the DEVICE on media such as a ROM chip, CD ROM disk(s) or via web download or other means, and is labeled “For Upgrade Purposes Only” or For Recovery Purposes...
Page 503 For additional information, see http://www.microsoft.com/exporting/. TRADEMARKS: This EULA does not grant you any rights in connection with any trademarks or service marks of FORD MOTOR COMPANY, MS, Microsoft Corporation, third party software or service providers, their affiliates or suppliers.
Page 504 End user notice Microsoft® Windows® Mobile for Automotive Important Safety Information This system Ford SYNC™ contains software that is licensed to Manufacturer FORD MOTOR COMPANY by an affiliate of Microsoft Corporation pursuant to a license agreement. Any removal, reproduction, reverse engineering or other unauthorized use of the software from this system in violation of the license agreement is strictly prohibited and may subject you to legal action.
Page 505 Appendices attempting to access a function of the system requiring prolonged attention. Even occasional short scans to the screen may be hazardous if your attention has been diverted away from your driving task at a critical time. Volume Setting Do not raise the volume excessively. Keep the volume at a level where you can still hear outside traffic and emergency signals while driving.
Page 506 Appendices Potential Map Inaccuracy Maps used by this system may be inaccurate because of changes in roads, traffic controls or driving conditions. Always use good judgment and common sense when following the suggested routes. Emergency Services Do not rely on any navigation features included in the system to route you to emergency services.
Page 507 Appendices You agree to indemnify and hold TeleNav harmless against all claims resulting from any dangerous or otherwise inappropriate use of the TeleNav Software in any moving vehicle, including as a result of your failure to comply with the directions above. 2.
Page 508 Appendices 4. Disclaimers To the fullest extent permissible pursuant to applicable law, in no event will TeleNav, its licensors and suppliers, or agents or employees of any of the foregoing, be liable for any decision made or action taken by you or anyone else in reliance on the information provided by the TeleNav Software.
Page 509 Appendices LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU FOR THE TELENAV SOFTWARE. SOME STATES AND/OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. 6.
Page 510 Appendices Software, including without limitation all related intellectual property rights. No licenses or other rights which are not expressly granted in this Agreement are intended to, or shall be, granted or conferred by implication, statute, inducement, estoppel or otherwise, and TeleNav and its suppliers and licensors hereby reserve all of their respective rights other than the licenses explicitly granted in this Agreement.
Page 511 Appendices NavTeq End User License Agreement END USER TERMS The content provided (“Data”) is licensed, not sold. By opening this package, or installing, copying, or otherwise using the Data, you agree to be bound by the terms of this agreement. If you do not agree to the terms of this agreement, you are not permitted to install, copy, use, resell or transfer the Data.
Page 512 Appendices transfer the Data and all accompanying materials on a permanent basis if: (a) you retain no copies of the Data; (b) the recipient agrees to the terms of this End User License Agreement; and (c) you transfer the Data in the exact same form as you purchased it by physically transferring the original media (e.g., the CD-ROM or DVD you purchased), all original packaging, all Manuals and other documentation.
Page 513 Appendices RESPECT OF ANY CLAIM, DEMAND OR ACTION, IRRESPECTIVE OF THE NATURE OF THE CAUSE OF THE CLAIM, DEMAND OR ACTION ALLEGING ANY LOSS, INJURY OR DAMAGES, DIRECT OR INDIRECT, WHICH MAY RESULT FROM THE USE OR POSSESSION OF THIS DATA;...
Page 514 Appendices rights similar to those customarily claimed by the United States government, this Data is a “commercial item” as that term is defined at 48 C.F.R. (“FAR”) 2.101, is licensed in accordance with this End User License Agreement, and each copy of Data delivered or otherwise furnished shall be marked and embedded as appropriate with the following “Notice of Use”, and be treated in accordance with such Notice: NOTICE OF USE...
Page 515 Appendices The software from Gracenote (the “Gracenote Software”) enables this device to do disc and music file identification and obtain music-related information, including name, artist, track, and title information (“Gracenote Data”) from online servers (“Gracenote Servers”), and to perform other functions. You may use Gracenote Data only by means of the intended End User functions of this device This device may contain content belonging to Gracenote’s providers.
Page 516 Appendices WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE ACCURACY OF ANY GRACENOTE DATA FROM THE GRACENOTE SERVERS OR GRACENOTE CONTENT. GRACENOTE COLLECTIVELY AND SEPARATELY RESERVE THE RIGHT TO DELETE DATA AND/OR CONTENT FROM THE COMPANIES’ RESPECTIVE SERVERS OR, IN THE CASE OF GRACENOTE, CHANGE DATA CATEGORIES FOR ANY CAUSE THAT GRACENOTE DEEMS SUFFICIENT.
Page 517: Index
Index 911 Assist™ ......393, 469 Antifreeze (see Engine coolant) ....280 Anti-lock brake system (see Brakes) ......212 ABS (see Brakes) .....212 Anti-theft system ......81 Accessing and using your USB arming the system ....81, 83 port ..........447 disarming a triggered system ..83 Accessing call history/phone AppLink™...
Page 518 ....277 parking ........214 refill capacities ......344 shift interlock ......209 specifications ......344 Customer Assistance ....250 Ford Extended Service Capacities for refilling fluids ..344 Plan ........352, 354 Getting roadside assistance ...250 Cargo area shade ......234 Getting the service you CD ......135, 140–141 need .........257...
Page 519 Index Fluid capacities ......344 Fog lamps ........93 Eco Mode ........183 Forward and reverse sensing Electronic message center ..111 system ........219 Electronic stability control ..217 Fuel cap ...........189 Emergencies, roadside capacity ........344 jump-starting ......253 choosing the right fuel ...186 running out of fuel ....192 filler funnel ......192 Emergency brake filling your vehicle with...
Page 520 Index replacing bulbs ....296–297 Keys ........56, 81 positions of the ignition ..170 Head restraints ......154 Heated steering wheel ....483 Heating ........147 Lamps Help ..........482 bulb replacement High-voltage battery specifications chart ....303 charging ........199 fog lamps ........93 service disconnect ....205 headlamps, flash to pass ..90 High-voltage shut off ....252 interior lamps ......93 replacing bulbs ..296–297, 302...
Page 521 Index Message center ......111 Phone voice commands ....460 warning messages ....124 Playing music (by artist, Mirrors .........98, 100 album, genre, playlist, tracks, fold away ........98 similar) ........408 side view mirrors (power) ..98 POI categories ......488 Motorcraft® parts .....304, 347 Point of Interest (POI) .....488 MyFord Touch™...
Page 522 Index Recommendations for Scheduled Maintenance Guide Normal Scheduled attaching safety restraints for Maintenance and Log .....361 children ........24 SD card ......144, 447, 486 Relays ........265–266 Seat belts Remote entry system (see Safety restraints) ....34 illuminated entry ......75 Seats ..........160 locking/unlocking doors ...71 child safety seats ....19, 24 opening the trunk .....72 front seats .......157, 159...
Page 523 Index Starting your vehicle ....173 sidewall information ....317 jump starting ......253 snow tires and chains ....329 push button start system ..171 Temporary mobility kit ..333 terminology ......315 Steering wheel ......84 tire grades .......315 controls ........85 treadwear ......314, 324 tilting .........84 Touchscreen features Sunshade ........101 (climate) ........483...
Page 524 Index Voice commands in phone Windows mode ..........380 power .........96 rear wiper/washer .....89, 290 Voice recognition ......428 Windshield washer fluid and wipers checking and adding fluid ..286 Warning lights (see Lights) ..106 replacing wiper blades ...288, 290 reservoir ........277 Washer fluid ......286 reservoir ........277 Wrecker towing ......241 Water, Driving through .....245...

Ford 2013 C-MAX ENERGI Owner's Manual

Table of Contents

Table of Contents

Table of Contents

Table of Contents

Introduction

Child Safety

Safety Belts

Personal Safety System

Supplementary Restraints System

Keys and Remote Control

Mykey

Locks

Security

Steering Wheel

Wipers and Washers

Lighting

Windows and Mirrors

Instrument Cluster

Information Displays

Audio System

Climate Control

Seats

Universal Garage Door Opener (if Equipped)

Auxiliary Power Points

Storage Compartments

Starting and Stopping the Engine

Unique Driving Characteristics

Fuel and Refueling

High Voltage Battery

Transmission

Brakes

Traction Control

Stability Control

Parking Aids

Cruise Control

Driving Aids

Load Carrying

Towing

Driving Hints

Roadside Emergencies

Customer Assistance

Fuses

Maintenance

Vehicle Care

Wheels and Tires

Capacities and Specifications

Accessories

Ford Extended Service Plan

Scheduled Maintenance

Sync

Myford Touch® (if Equipped)

Appendices

Index

Quick Links

Related Manuals for Ford 2013 C-MAX ENERGI

Summary of Contents for Ford 2013 C-MAX ENERGI