Page 1 2013 C-MAX HYBRID C-MAX ENERGI fordowner.com ford.ca DM5J 19A321 LA June 2013 First Printing Owner’s Manual C-MAX Litho in U.S.A.
Page 2 No part of this publication may be reproduced, transmitted, stored in a retrieval system or translated into any language in any form by any means without our written permission. Errors and omissions excepted. © Ford Motor Company 2013 All rights reserved. Part Number: 20130513213920...
Page 4: Table Of Contents
Crash Sensors and Airbag Indicator..41 Symbols Glossary..........7 Airbag Disposal..........42 Data Recording..........9 California Proposition 65......11 Keys and Remote Controls Perchlorate............11 General Information on Radio Ford Credit............11 Frequencies..........43 Replacement Parts Remote Control..........43 Recommendation........11 Replacing a Lost Key or Remote Special Notices..........12 Control............48 Mobile Communications Equipment.............12...
Page 5 Table of Contents Windshield Washers........69 Seats Rear Window Wiper and Washers...70 Sitting in the Correct Position....111 Head Restraints..........111 Lighting Manual Seats..........113 Lighting Control..........71 Power Seats.............114 Autolamps............71 Rear Seats............116 Instrument Lighting Dimmer......72 Heated Seats..........116 Headlamp Exit Delay........72 Rear Seat Armrest.........117 Daytime Running Lamps......72 Front Fog Lamps..........73 Universal Garage Door Opener...
Page 6 Table of Contents High Voltage Battery Towing General Information........147 Towing a Trailer..........182 Charging the High Voltage Battery..149 Transporting the Vehicle......182 High Voltage Battery Cut-Off Towing the Vehicle on Four Wheels..182 Switch............152 Driving Hints Transmission Breaking-In.............184 Automatic Transmission......153 Economical Driving........184 Driving Through Water........185 Brakes Floor Mats............186 General Information........156...
Page 7 Changing the Engine Air Filter....221 Ford Extended Service Plan Adjusting the Headlamps......224 (ESP) Removing a Headlamp......225 Changing a Bulb...........225 Ford Extended Service Plan (ESP)..273 Bulb Specification Chart......231 Audio System Vehicle Care General Information........276 General Information........232 Audio unit - Vehicles With: AM/FM/CD/SYNC........277...
Page 8 Table of Contents SYNC™ Troubleshooting......320 MyFord Touch™ General Information........326 Settings............334 Entertainment..........344 Phone..............361 Electric Vehicle Information.....367 Information............378 Climate............387 Navigation............390 Appendices End User License Agreement....400 Scheduled Maintenance General Maintenance Information..415 Normal Scheduled Maintenance...419 Special Operating Conditions Scheduled Maintenance..........422 Scheduled Maintenance Record...425...
Page 10: Introduction
Introduction ABOUT THIS MANUAL Thank you for choosing Ford. We recommend that you take some time to get to know your vehicle by reading this manual. The more that you know about it, the greater the safety and pleasure you will get from driving it.
Page 11 Introduction Battery Engine oil Battery acid Explosive gas Brake fluid - non petroleum Fan warning based Fasten safety belt Brake system Front airbag Cabin air filter Front fog lamps Check fuel cap Fuel pump reset Child safety door lock or unlock Fuse compartment Child seat lower anchor Hazard warning flashers...
Page 12: Data Recording
Panic alarm as engine, throttle, steering or brake systems. In order to properly diagnose and service your vehicle, Ford Motor Company, Ford of Canada, and service and repair Parking aid facilities may access or share among them vehicle diagnostic information received...
Page 13 Other parties may seek to were operating; access the information independently • Whether or not the driver and of Ford Motor Company and Ford of passenger safety belts were Canada. buckled/fastened; Note: Including to the extent that any •...
Page 14: California Proposition 65
(U.S. Only) and dent resistance. During vehicle development we validate these parts Ford Credit offers a full range of financing deliver the intended level of protection as and lease plans to help you acquire your a whole system. A great way to know for vehicle.
Page 15: Special Notices
Warranty Manual that is Do not use this vehicle as an provided to you along with your Owner’s ambulance. Manual. Your vehicle is not equipped with the Ford Special Instructions Ambulance Preparation Package. For your added safety, your vehicle is fitted MOBILE COMMUNICATIONS with sophisticated electronic controls.
Page 16: Export Unique Options
Introduction WARNING Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle.
Page 17: Child Safety
Child Safety GENERAL INFORMATION WARNINGS requirements of law. Ford recommends See the following sections for directions checking with a NHTSA Certified Child on how to properly use safety restraints Passenger Safety Technician (CPST) and for children. consult your pediatrician to make sure your...
Page 18: Child Seat Positioning
Child Safety Recommendations for Safety Restraints for Children Child Child size, height, weight, or age Recommended restraint type Infants or Children weighing 40 lb (18 kg) or less Use a child safety seat toddlers (generally age four or younger). (sometimes called an infant carrier, convertible seat, or toddler seat).
Page 19 Child Safety WARNINGS WARNINGS Always carefully follow the Never use pillows, books, or towels instructions and warnings provided to boost a child. They can slide by the manufacturer of any child around and increase the likelihood restraint to determine if the restraint device of injury or death in a crash.
Page 20: Booster Seats
Child Safety Note: The child seat must rest tightly against the vehicle seat upon which it is installed. It may be necessary to lift or remove the head restraint. See Seats (page 111). BOOSTER SEATS WARNING Never place, or allow a child to place, the shoulder belt under a child's arm E142595 or behind the back because it...
Page 21 Child Safety If your backless booster seat has a • High back booster seats removable shield, remove the shield. If a If, with a backless booster seat, you cannot vehicle seating position has a low seat find a seating position that adequately back or no head restraint, a backless supports your child's head, a high back booster seat may place your child's head...
Page 22: Installing Child Seats
Child Safety E142597 Using Lap and Shoulder Belts If the booster seat slides on the vehicle seat upon which it is being used, placing a WARNINGS rubberized mesh sold as shelf or carpet liner under the booster seat may improve Airbags can kill or injure a child in a this condition.
Page 23 Child Safety • Keep the buckle release button pointing up and away from the safety seat, with the tongue between the child seat and the release button, to prevent accidental unbuckling. • Place the vehicle seat upon which the child seat will be installed in the upright position.
Page 24 Child Safety 4. Insert the belt tongue into the proper buckle (the buckle closest to the direction the tongue is coming from) for that seating position until you hear a snap and feel the latch engage. Make sure the tongue is latched securely by pulling on it.
Page 25 For forward-facing child seats, the top tether strap must also Ford recommends checking with a NHTSA be attached to the proper top tether Certified Child Passenger Safety anchor, if a top tether strap has been Technician to make certain the child provided with your child seat.
Page 26 Child Safety The LATCH anchors are located at the rear If the safety seat is not anchored properly, section of the rear seat between the the risk of a child being injured in a crash cushion and seat back below the symbols greatly increases.
Page 27: Child Safety Locks
For outboard and the child restraint manufacturer seating positions, route the tether strap recommends its use, Ford also under the head restraint and between recommends its use. the head restraint posts. For the center seating positions, route the tether strap over the top of the head restraint.
Page 28 Child Safety E112197 The childproof locks are located on the rear edge of each rear door and must be set separately for each door. Left-Hand Side Turn counterclockwise to lock and clockwise to unlock. Right-Hand Side Turn clockwise to lock and counterclockwise to unlock.
Page 29: Safety Belts
Safety Belts PRINCIPLE OF OPERATION WARNINGS Safety belts and seats can become hot in a vehicle that has been closed WARNINGS up in sunny weather; they could burn Always drive and ride with your a small child. Check seat covers and seatback upright and the lap belt buckles before you place a child anywhere snug and low across the hips.
Page 30: Fastening The Safety Belts
Safety Belts The safety belt pretensioners are designed to activate in frontal, near-frontal and side crashes, and in rollovers. The safety belt pretensioners on the retractor and anchor at the front seating positions are designed to tighten the safety belts firmly against the occupant's body when activated.
Page 31 Safety Belts All safety restraints in the vehicle are combination lap and shoulder belts. The driver safety belt has the first type of locking mode, and the front outboard passenger and rear seat safety belts have both types of locking modes described as follows: Vehicle Sensitive Mode This is the normal retractor mode, which...
Page 32: Safety Belt Height Adjustment
Safety Belts How to Use the Automatic Locking Use only extensions manufactured by the Mode same supplier as the safety belt. Manufacturer identification is located at the end of the webbing on the label. Also, use the safety belt extension only if the safety belt is too short for you when fully extended.
Page 33: Safety Belt Warning Lamp And Indicator Chime
Safety Belts This lamp illuminates and an SAFETY BELT WARNING LAMP audible warning will sound if the AND INDICATOR CHIME driver's safety belt has not been fastened when the vehicle's ignition is turned on. Conditions of operation If... Then... The driver's safety belt is not buckled The safety belt warning light illuminates 1- before the ignition switch is turned to the 2 minutes and the warning chime sounds...
Page 34 Safety Belts If... Then... The driver's and front passenger's safety The Belt-Minder feature will not activate. belts are buckled before the ignition switch is turned to the on position or less than 1-2 minutes have elapsed since the ignition switch has been turned to on... The driver's or front passenger's safety belt The Belt-Minder feature is activated - the is not buckled when the vehicle has reached...
Page 35: Child Restraint And Safety Belt Maintenance
Ford Motor Company recommends that all safety belt assemblies in use in vehicles involved in a crash be replaced. However, if the crash was minor and an authorized...
Page 36: Personal Safety System
Personal Safety System™ The Personal Safety System provides an module. During a crash, the restraints improved overall level of frontal crash control module may activate the safety protection to front seat occupants and is belt pretensioners and may activate either designed to help further reduce the risk of one or both stages of the dual-stage airbag airbag-related injuries.
Page 37: Supplementary Restraints System
Supplementary Restraints System The airbags are a supplemental restraint PRINCIPLE OF OPERATION system and are designed to work with the safety belts to help protect the driver and WARNINGS right front passenger from certain upper Airbags do not inflate slowly or body injuries.
Page 38: Driver And Passenger Airbags
Supplementary Restraints System Proper Driver and Front Passenger DRIVER AND PASSENGER Seating Adjustment AIRBAGS WARNING WARNINGS National Highway Traffic Safety Never place your arm or any objects Administration (NHTSA) over an airbag module. Placing your recommends a minimum distance arm over a deploying airbag can of at least 10 inches (25 centimeters) result in serious arm fractures or other between an occupant’s chest and the...
Page 39: Knee Airbag
Supplementary Restraints System FRONT PASSENGER SENSING SYSTEM WARNINGS Even with Advanced Restraints Systems, children 12 and under should be properly restrained in a rear seating position. Failure to follow this could seriously increase the risk of injury or death. E142846 Sitting improperly out of position or with the seatback reclined too far Children must always be properly...
Page 40 Supplementary Restraints System The front passenger sensing system uses The front passenger sensing system is a passenger airbag off indicator which will designed to enable (may inflate) the front illuminate and stay lit to remind you that passenger’s frontal airbag anytime the the front passenger frontal airbag is system senses that a person of adult size disabled.
Page 41 Supplementary Restraints System Note: When the passenger airbag status Make sure the front passenger indicator lamp is illuminated, the passenger sensing system is operating side airbag (seat mounted) may be disabled properly. See Crash Sensors to avoid the risk of airbag deployment and Airbag Indicator (page 41).
Page 42: Side Airbags
Supplementary Restraints System SIDE AIRBAGS WARNINGS Do not place objects or mount equipment on or near the airbag cover, on the side of the seatbacks (of the front seats), or in front seat areas that may come into contact with a deploying airbag.
Page 43: Safety Canopy
Supplementary Restraints System The Safety Canopy will deploy during SAFETY CANOPY™ significant side crashes or when a certain likelihood of a rollover event is detected WARNINGS by the rollover sensor. The Safety Canopy Do not place objects or mount is mounted to the roof side-rail sheet equipment on or near the headliner metal, behind the headliner, above each at the siderail that may come into...
Page 44: Crash Sensors And Airbag Indicator
Supplementary Restraints System Children 12 years old and under should The restraints control module also always be properly restrained in the rear monitors the readiness of the above safety seats. The Safety Canopy will not interfere devices plus the crash and occupant with children restrained using a properly sensors.
Page 45: Airbag Disposal
Supplementary Restraints System The fact that the safety belt pretensioners or airbags did not activate for both front seat occupants in a crash does not mean that something is wrong with the system. Rather, it means the restraints control module determined the accident conditions (for example, crash severity, belt usage) were not appropriate to activate these safety devices.
Page 46: Keys And Remote Controls
Keys and Remote Controls Intelligent Access GENERAL INFORMATION ON (If Equipped) RADIO FREQUENCIES The system uses a radio frequency signal to communicate with your vehicle and This device complies with Part 15 of the authorize your vehicle to unlock when one FCC Rules and with Industry Canada of the following conditions are met: license-exempt RSS standard(s).
Page 47 Keys and Remote Controls Mechanical Key Blade The intelligent access key also contains a removable mechanical key blade that you can use to unlock the driver door. Type 1 E138615 Note: Your vehicle’s keys came with a security label that provides important vehicle key cut information.
Page 48 Keys and Remote Controls E138618 E138620 Note: Your vehicle’s back-up keys came 3. Insert the new battery. Refer to the with a security tag that provides important instructions inside the transmitter for vehicle key cut information. Keep the tag in the correct orientation of the battery.
Page 49 Keys and Remote Controls Note: Do not touch the battery contacts or the printed circuit board with the screwdriver. 5. Carefully remove the battery with the screwdriver. 6. Install a new battery with the + facing downward. Assemble the two halves of the remote control.
Page 50 Keys and Remote Controls 3. Remove the old battery. This feature allows you to start your vehicle from outside the vehicle. The 4. Insert a new battery with the + facing transmitter has an extended operating downward. Press the battery down to range.
Page 51: Replacing A Lost Key Or Remote Control
Keys and Remote Controls Press the lock button to lock all the You may have to be closer to the vehicle doors. than when starting due to ground reflection and the added noise of the running vehicle. 2. Press the remote start button twice. The exterior lamps will flash twice.
Page 52: Mykey
MyKey™ • Belt-Minder. You cannot disable this PRINCIPLE OF OPERATION feature. The audio system will mute when the front seat occupants’ safety MyKey allows you to program keys with belts are not fastened. restricted driving modes to promote good driving habits. All but one of the keys •...
Page 53: Creating A Mykey
MyKey™ 4. Press OK or > to make a selection. CREATING A MYKEY Note: You can clear or change your MyKey Use the information display to create a settings at any time during the same key MyKey: cycle as you created the MyKey. Once you have switched the engine off, however, you 1.
Page 54: Using Mykey With Remote Start Systems
If you choose to install a admin key. If you want to have only one remote start system, please see your Ford real key as a MyKey, or do not want to have authorized dealer for a Ford-approved any MyKeys, then you need to use your remote start system.
Page 55: Mykey Troubleshooting
If you choose to install a to program the remote start system as a remote start system, please see a Ford MyKey, if the MyKey driver uses the remote authorized dealer for a Ford-approved start fob.
Page 56 MyKey™ Condition Potential Causes · SecuriLock passive anti-theft system is disabled or in unlimited mode. · The vehicle has been started using a remote start system that is not programmed with admin privileges. See Using MyKey With Remote Start Systems (page 51). I cannot program the configurable ·...
Page 57 MyKey™ Condition Potential Causes · The vehicle has a remote start system. See Using MyKey With Remote Start Systems (page 51). MyKey distances do not accumulate. · The MyKey user is not using the MyKey. · An admin key holder cleared the MyKeys and created new MyKeys.
Page 58: Locks
Locks Press and hold both the lock and unlock LOCKING AND UNLOCKING buttons on the remote control for four seconds to disable or enable two-stage You can use the power door lock control unlocking. Disabling two-stage unlocking or the remote control to lock and unlock allows all vehicle doors to unlock with one your vehicle.
Page 59 Locks WARNINGS Make sure to close and latch the liftgate to prevent drawing exhaust fumes into your vehicle. This will also prevent passengers and cargo from falling out. If you must drive with the liftgate open, keep the vents or windows open so outside air comes into your vehicle.
Page 60 Locks Smart Unlocks For Intelligent Access Keys (If Equipped) This feature helps to prevent you from unintentionally locking your intelligent access key inside your vehicle’s passenger compartment or rear cargo area. When you lock your vehicle using the power door lock control (with the door open, vehicle in park and ignition off), your vehicle will search for an intelligent access key in the passenger compartment after...
Page 61 Locks Autounlock (If Equipped) Autounlock: Press the power door lock button then the unlock button. The horn The autounlock feature will unlock all the will sound once if disabled or twice (one doors when: short and one long) if enabled. •...
Page 62: Manual Liftgate
Locks Opening the Liftgate Accessory Mode Battery Saver for Intelligent Access Keys (If Equipped) Manually If you leave the ignition on after leaving your vehicle, it will shut off 15 minutes after you close all of the doors. MANUAL LIFTGATE WARNINGS It is extremely dangerous to ride in a cargo area, inside or outside of a...
Page 63: Power Liftgate
Locks • the ignition is on and the transmission POWER LIFTGATE (IF EQUIPPED) is not in P; • or the battery voltage is below the WARNINGS minimum operating voltage; It is extremely dangerous to ride in a • or the vehicle speed is at or above 3 cargo area, inside or outside of a mph (5 km/h).
Page 64 Locks Hands-Free Feature (If Equipped) Make sure you have an intelligent access transmitter within 3 feet (1 meter) of the liftgate. E138632 2. Press the control button located in the top of the liftgate pull-cup handle. Note: Allow the power system to open the liftgate after pressing the control.
Page 65 Locks Setting the Liftgate Open Height Open the liftgate. 2. Manually move the liftgate to the desired height. 3. Press and hold the control button on the liftgate until you hear a chime, indicating programming is complete. Note: You cannot program the height if the liftgate position is too low.
Page 66: Security
Note: Your vehicle comes equipped with two integrated keyhead transmitters or two Note: The system is not compatible with intelligent access keys. non-Ford aftermarket remote start systems. The integrated keyhead transmitter Use of these systems may result in vehicle functions as a programmed ignition key...
Page 67: Anti-Theft Alarm
Security You must have two previously Programming a Spare Intelligent programmed coded keys and the new Access Key unprogrammed key readily accessible. See See your authorized dealer to have your authorized dealer to have the spare additional keys programmed to your key programmed if two previously vehicle.
Page 68: Steering Wheel
Steering Wheel ADJUSTING THE STEERING WHEEL WARNING Do not adjust the steering wheel when your vehicle is moving. Note: Make sure that you are sitting in the correct position. See Sitting in the Correct Position (page 111). E95179 3. Lock the steering column. AUDIO CONTROL (IF EQUIPPED) Select the required source on the audio...
Page 69: Voice Control
Steering Wheel CRUISE CONTROL Volume down Seek down or previous Seek, Next or Previous Press the seek button to: • tune the radio to the next or previous stored preset • play the next or the previous track. Press and hold the seek button to: •...
Page 70 Steering Wheel Multimedia Controls (If Equipped) E145434 Use the arrows on the right side of the steering wheel to navigate through the menus. Press OK to make a selection.
Page 71: Wipers And Washers
Wipers and Washers Intermittent Wipe WINDSHIELD WIPERS Note: Fully defrost the windshield before switching on the windshield wipers. Note: Make sure the windshield wipers are switched off before entering a car wash. Note: Clean the windshield and wiper blades if they begin to leave streaks or smears.
Page 72: Windshield Washers
Wipers and Washers Note: During wet or winter driving Keep the outside of the windshield clean. conditions with ice, snow or a salty road The rain sensor is very sensitive. Dirt or mist, inconsistent or unexpected wiping or debris around the interior rear view mirror smearing may occur.
Page 73: Rear Window Wiper And Washers
Wipers and Washers Rear Window Washer REAR WINDOW WIPER AND WASHERS Rear Window Wiper E168044 To use the rear washer function, push the lever away from you. When you release the lever, the wiper will operate for a short E168043 time.
Page 74: Lighting
Lighting Headlamp Flasher LIGHTING CONTROL E162680 E142449 Pull the lever toward you slightly and release it to flash the headlamps. Parking lamps, instrument panel AUTOLAMPS lamps, license plate lamps and (IF EQUIPPED) tail lamps Note: It may be necessary to switch your Headlamps headlamps on manually in severe weather conditions.
Page 75: Instrument Lighting Dimmer
Lighting Vehicles Without Front Fog Lamps Note: If you switch autolamps on in conjunction with autowipers, low beam headlamps will illuminate automatically when the rain sensor activates the windshield wipers continuously. INSTRUMENT LIGHTING DIMMER Note: If you disconnect the battery or it becomes discharged, the illuminated components will switch to the maximum setting.
Page 76: Front Fog Lamps
Lighting The system switches the headlamps on DIRECTION INDICATORS with a reduced output in daylight conditions. To switch the system on: Switch the ignition on. 2. Switch the lighting control to the off, or parking lamp position. 3. Disengage the parking brake. 4.
Page 77: Ambient Lighting
Lighting Rear Interior Lamp (A) Door function switch. Press (If Equipped) this switch to disable the interior lamps. The door function E160819 indicator lamp will illuminate yellow with lamps disabled. Press the switch again to turn interior lamps back on. The indicator lamp will illuminate blue.
Page 78 Lighting Press C to switch on all interior lamps and the ambient lighting. Press C again to switch off the interior lamps and return the ambient lighting to the previously selected color. The ambient lighting will switch on when the following conditions have been met: •...
Page 79: Windows And Mirrors
Windows and Mirrors Window Lock POWER WINDOWS WARNINGS Do not leave children unattended in your vehicle and do not let them play with the power windows. They may seriously injure themselves. When closing the power windows, you should verify they are free of obstructions and make sure that children and pets are not in the proximity of the window openings.
Page 80: Global Opening
Windows and Mirrors 2. Close the window a third time to the GLOBAL OPENING point of resistance. The bounce-back feature is now disabled and you can You can use the remote control to operate close the window manually. The the windows with the ignition off. window will go past the point of Note: To operate this feature, accessory resistance and you can close it fully.
Page 81 Windows and Mirrors Check the main mirror first before a lane change, then check the blind spot mirror. If no vehicles are present in the blind spot mirror and the traffic in the adjacent lane is at a safe distance, signal that you intend to change lanes.
Page 82: Interior Mirror
Windows and Mirrors INTERIOR MIRROR SUN VISORS Illuminated Vanity Mirror WARNING (If Equipped) Do not adjust the mirror when your vehicle is moving. Note: Do not clean the housing or glass of any mirror with harsh abrasives, fuel or other petroleum or ammonia-based cleaning products.
Page 83 Windows and Mirrors Opening and Closing the Sun 4. Press and hold the rear of the control Shade to the first action point, until the sun shade fully closes. If you do not complete Step 2 within 15 seconds of Step 1, the relearning function end.
Page 84: Instrument Cluster
Instrument Cluster GAUGES E162393 Left Information Display Speedometer Right Information Display See General Information (page 276). Right Information Display Left Information Display Efficiency Leaves Odometer Efficiency leaves indicate short term driving Located in the bottom of the information efficiency. The more leaves and vines that display Registers the accumulated are displayed, the better your fuel distance your vehicle has traveled.
Page 85 Instrument Cluster Common Displays The high voltage battery gauge appears on the right side of the information display Fuel Economy Displays: screen. This provides Charge Fill (State of Charge), Charge Assist and Regen Display. Displays your average and instantaneous fuel economy on most Display Mode •...
Page 86: Warning Lamps And Indicators
Instrument Cluster • Electric Range (Energi Plug-in Power Brake Coach Display: Mode) - The electric range estimate is The Brake Coach appears after your personalized to the driver's key. The vehicle has come to a stop. It coaches you estimate is based on the amount of to brake in a manner which maximizes the energy presently available in the high amount of energy returned through the...
Page 87 Instrument Cluster Cruise Control Note: Some warning indicators appear in (If Equipped) the information display and function the Illuminates when you switch this same as a warning lamp but do not display feature on. when you start your vehicle. E71340 Anti-Lock Braking System Direction Indicator If it illuminates when you are...
Page 88 Instrument Cluster EV Now Low Battery (If Equipped) Illuminates when you select this Illuminates when the battery feature on. See Hybrid Electric level is low. May also be E144814 E144691 Vehicle (page 130). accompanied by a message suggesting the driver reduce usage of the climate system.
Page 89 Instrument Cluster Powertrain Fault Normally, the service engine soon light will stay on until the engine is cranked, then Illuminates when a powertrain turn itself off if no malfunctions are or high-voltage charge system present. However, if after 15 seconds the fault has been detected.
Page 90: Audible Warnings And Indicators
Instrument Cluster AUDIBLE WARNINGS AND INDICATORS Key in Ignition Warning Chime Sounds when you open the driver's door and you have left the key in the ignition with it in the off or accessory position. Engine On Warning Chime A warning chime will sound when any door is opened if the vehicle exceeds a relatively low speed.
Page 91: Information Displays
Information Displays • Press the left arrow button to exit a GENERAL INFORMATION menu. • Press and hold the left arrow button at WARNING any time to return to the main menu Driving while distracted can result in display (escape button). loss of vehicle control, crash and •...
Page 92 Information Displays Display Mode Menu level 2 Menu level 3 Menu level 4 Menu level 5 Vehicle Range Instantaneous Fuel — — (Estimated Range + Battery Display Regen Active Apply to all screens? Battery Gauge + Fuel Yes / No Gauge) Charge Assist Charge Level...
Page 93 Information Displays Display Mode (Power (with engine Battery Display Regen Active Apply to all screens? on/off threshold) + Yes / No Charge Assist Avg Fuel Economy + Battery Gauge + Fuel Charge Level Gauge) Help Help — — MyView Change MyView Vehicle Range Vehicle Range (MyView + Battery...
Page 94 Information Displays Display Mode (cont'd) Energy Use (Energi Battery Display Regen Active Apply to all screens? only) Yes / No Charge Assist Auto EV (consumption gauge Charge Level + climate power gauge + battery gauge + fuel gauge)
Page 95 Information Displays Display Mode (cont'd) EV Now Help (consumption gauge Help — — with budget cup + climate power gauge + engine enable + battery gauge + fuel gauge) EV Later (consumption gauge + climate power gauge + battery gauge + fuel gauge)
Page 96 Information Displays • Vehicle Range — Indicates the estimated distance the vehicle will travel with the energy currently available. For Hybrid, the vehicle range estimate is based on the fuel remaining in the gasoline tank. For Energi, the total estimated range equals the range available in Hybrid Mode fueled by gasoline, plus the electric range available in Plug-in Power Mode.
Page 97 Information Displays • Coolant Temp – Indicates engine coolant temperature. At normal operating temperature, the level indicator will be white and will be in the normal range (between H and C). If the engine coolant temperature exceeds the normal range, the level indicator will change to red to indicate that the engine is overheating.
Page 98 Information Displays Trip 1 & 2 Note: Pressing OK resets the odometer and timer. Use the arrow buttons to choose between the following. E138660 Trip 1 & 2 Menu level 2 Menu level 3 Menu level 4 Menu level 5 Trip 1 &...
Page 99 Information Displays Fuel Economy Use the arrow buttons to choose the desired energy display. E144640 Fuel Economy Menu level 2 Menu level 3 Menu level 4 Menu level 5 Fuel History Interval Time 1, 2, 6 min. Intervals — (Instantaneous Fuel Battery Display Regen Active Apply to all screens?
Page 100 Information Displays Info In this mode, you can view different vehicle system E144642 information and perform a system check. Information Warnings Displays the number of warnings that need immediate attention in red. You can only view the warnings from the System Check menu. View them immediately by pressing OK and then OK again to enter system check.
Page 101 Information Displays Settings Rear Park Aid On (default — on key cycle) or Off Vehicle Lighting Auto Light On or Off Rain Home Light Select time interval Remote Start Climate Heater – A/C Auto or Last Control Settings Front Defrost Auto or Off Rear Defrost Auto or Off...
Page 102: Information Messages
Information Displays Settings (cont’d) Display Language Select the desired — language Units Distance Select the desired units of measure Temperature Fahrenheit (°F) or Celsius (°C) Brake Coach On or Off — Display Restore Hybrid Vehicle Default Values - Hold OK to Reset INFORMATION MESSAGES Note: Depending on the vehicle options equipped with your vehicle, not all of the...
Page 103 Information Displays Alarm Message Action To Stop Alarm, Start Displays when the alarm has been triggered due to unauthor- Vehicle ized entry. See Anti-Theft Alarm (page 64). Battery and Charging System (High Voltage) Message Action Is Vehicle Plugged-In? Displays when confirmation is needed that the vehicle is unplugged before a start is allowed.
Page 104 Information Displays Fuel Message Action Fuel Level LOW Displayed as an early reminder of a low fuel condition. Check Fuel Fill Inlet Displayed when the fuel fill inlet may not be properly closed. Fuel Freshness Displays when EV functionality is disabled and the engine is running to maintain fuel freshness.
Page 105 Information Displays Message Action Restart Now or Key is Displayed when the start/stop button is pressed to shut off Needed the engine and a Intelligent Access Key is not detected inside the vehicle. Accessory Power Active Displayed when the vehicle is in the Accessory ignition state. Press Brake to Start Displayed as a reminder to press the brake while starting the vehicle.
Page 106 Information Displays Message Action Motor Coolant Overtem- Displays when the motor coolant temperature is excessively perature high. Service Tire Mobility Kit Displayed when the kit needs service. See your authorized dealer. See Manual Informs the driver that the powertrain needs service due to a powertrain malfunction.
Page 107 Information Displays Park Aid Message Action Check Park Aid Displays when the system has detected a condition that requires service. Contact your authorized dealer. See Parking Aid (page 162). Rear Park Aid On Off Displays the park aid status. Check Rear Park Aid Displays when the system has detected a condition that requires attention.
Page 108 Information Displays Tire Pressure Monitoring System Message Action Low Tire Pressure Displays when one or more tires on your vehicle have low tire pressure. See Tire Pressure Monitoring System (page 259). Tire Pressure Monitor Displays when the tire pressure monitoring system is Fault malfunctioning.
Page 109: Climate Control
Climate Control AUTOMATIC CLIMATE CONTROL E141422 AUTO: Press to engage full automatic operation. Once you select your desired temperature using the temperature control, the system then automatically determines fan speed, airflow distribution, A/C on or off, and outside or recirculated air, to heat or cool the vehicle to reach and maintain the desired temperature.
Page 110: Hints On Controlling The Interior Climate
Climate Control Defrost: Distributes air through the windshield defroster vents and demister vents. The system automatically provides outside air to reduce window fogging. Press again to turn off defrost mode. Instrument panel: Press to distribute air through the instrument panel vents. Press again to turn off panel mode.
Page 111: Heated Windows And Mirrors
Climate Control Note: Do not place objects under the front In mild weather, you can improve your fuel seats as this may interfere with the airflow economy when using the climate control to the rear seats. system by using outside air instead of air conditioning.
Page 112: Cabin Air Filter
Climate Control Note: Do not clean the housing or glass of You cannot adjust the system during any mirror with harsh abrasives, fuel or other remote start operation. Turn the ignition petroleum-based cleaning products. on to return the system to its previous settings.
Page 113 Climate Control Heated and Cooled Devices The climate control system controls other heated and cooled devices inside the vehicle. You can switch these devices on (if available, and selected to AUTO in the information displays) during remote start. Heated devices usually switch on during cold weather, and cooled devices during hot weather.
Page 114: Seats
Seats We recommend that you follow these SITTING IN THE CORRECT guidelines: POSITION • Sit in an upright position with the base of your spine as far back as possible. WARNINGS • Do not recline the seat back more than Sitting improperly, out of position or 30 degrees.
Page 115 Seats WARNINGS guide sleeve adjust and unlock Install the head restraint properly to button help minimize the risk of neck injury guide sleeve unlock and remove in the event of a crash. button Note: Adjust the seat back to an upright Adjusting the Head Restraint driving position before adjusting the head restraint.
Page 116: Manual Seats
Seats The head restraints consist of: Adjust the seatback to an upright driving or riding position. an energy absorbing head 2. Pivot the head restraint forward toward restraint your head to the desired position. two steel stems After the head restraint reaches the guide sleeve unlock and remove forward-most tilt position, pivot it forward button...
Page 117: Power Seats
Seats WARNING WARNING Rock the seat backward and forward Do not place cargo or any objects after releasing the lever to make sure behind the seatback before returning that it is fully engaged. it to the original position. Pull on the seatback to make sure that it has fully latched after returning the seatback to its Adjusting the Height of the...
Page 118: Power Lumbar
Seats E138647 Power Lumbar (If Equipped) E138648...
Page 119: Rear Seats
Seats REAR SEATS HEATED SEATS (IF EQUIPPED) WARNING People who are unable to feel pain to their skin because of advanced age, chronic illness, diabetes, spinal cord injury, medication, alcohol use, exhaustion or other physical conditions, must exercise care when using the heated seat.
Page 120: Rear Seat Armrest
Seats REAR SEAT ARMREST EQUIPPED) E138656 Fold the armrest down to use the armrest and cupholder.
Page 121: Universal Garage Door Opener
Universal Garage Door Opener HomeLink Wireless Control The universal garage door opener replaces System the common hand-held garage door (If Equipped) opener with a three-button transmitter that is integrated into the driver’s sun visor. WARNING The system includes two primary features, Do not use the system with any a garage door opener and a platform for garage door opener that does not...
Page 122 Universal Garage Door Opener 3. Using both hands, simultaneously, press and hold the desired HomeLink button and the hand-held transmitter button. DO NOT release either one until the HomeLink indicator light flashes slowly and then rapidly. When the indicator light flashes rapidly, both buttons may be released.
Page 123 Universal Garage Door Opener E142661 E142660 Press and hold the outer two function Red indicator light buttons simultaneously for Green indicator light approximately 20 seconds until the indicator lights above the buttons flash Press and hold one of the buttons on rapidly.
Page 124 Universal Garage Door Opener Press and hold the previously 5. Press and hold the previously programmed Genie button on the programmed button on the visor for 2 hand-held transmitter for 10 seconds. seconds. Repeat this step up to 3 times The indicator light will change from red until the garage door moves.
Page 125: Auxiliary Power Points
Auxiliary Power Points 12-volt DC power point • on the front of the center console • inside the center console storage bin WARNING • in the luggage compartment. Do not plug optional electrical accessories into the cigar lighter 110-volt AC power point (If Equipped) socket (if equipped).
Page 126 Auxiliary Power Points When the indicator light, located on the power point, is: • on — the power point is working, the ignition is on and a device is plugged • off — the power point is off, the ignition is off or no device is plugged in.
Page 127: Storage Compartments
Storage Compartments CENTER CONSOLE Stow items in the cupholder carefully as items may become loose during hard braking, acceleration or collisions, including hot drinks which may spill. Available console features include: E142433 Cupholder Storage compartment with auxiliary power point, auxiliary input jack, USB port and media Auxiliary power point OVERHEAD CONSOLE...
Page 128: Starting And Stopping The Engine
Starting and Stopping the Engine GENERAL INFORMATION IGNITION SWITCH WARNINGS Extended idling at high engine speeds can produce very high temperatures in the engine and exhaust system, creating the risk of fire or other damage. Do not park, idle or drive your vehicle on dry grass or other dry ground E72128 cover.
Page 129: Starting A Gasoline Engine
Starting and Stopping the Engine Ignition Modes Before starting the vehicle, check the following: • Make sure all occupants have fastened their safety belts. • Make sure the headlamps and electrical accessories are off. • Make sure the parking brake is on. •...
Page 130 Starting and Stopping the Engine 3-button remote Once the vehicle has started, it remains running until you press the button, even if the system does not detect a valid key. If you open and close a door while the vehicle is running, the system searches for a valid key.
Page 131: Engine Block Heater
Starting and Stopping the Engine 2. When your vehicle has stopped, move ENGINE BLOCK HEATER the transmission selector lever to EQUIPPED) position P and turn the key to position WARNINGS 3. Apply the parking brake. Failure to follow engine block heater Vehicles with Keyless Start instructions could result in property damage or serious personal injury.
Page 132 Starting and Stopping the Engine • Make sure that when in operation, the extension cord plug and heater cord plug connections are free and clear of water. This could cause an electric shock or fire. • Make sure your vehicle is parked in a clean area, clear of combustibles.
Page 133: Unique Driving Characteristics
Unique Driving Characteristics Auto EV HYBRID ELECTRIC VEHICLE This mode provides an Plug-in Power Mode and Hybrid automatic use of high voltage Mode (C-MAX Energi Only) E155152 battery power during the drive, staying in electric mode when possible and You must plug C-MAX Energi vehicles in running the engine when needed.
Page 134 Unique Driving Characteristics The vehicle may enter Enable Engine mode Note: You may notice higher engine speeds if the climate control is in a defrost mode upon start-up. This temporary condition is and the outside temperature is cold. A normal and necessary to heat up the cabin message Engine Enabled Due to Defrost and minimize emissions.
Page 135 Unique Driving Characteristics • Very high or low outside temperature Unique Hybrid Operating (to provide system cooling or heating) Characteristics For C-MAX Energi vehicles, climate Your vehicle behaves differently compared control demands by passengers may to a non-hybrid. Here is a description of the not directly cause the engine to run.
Page 136 Unique Driving Characteristics During certain events (such as vehicle Additional Tips: servicing) your low voltage 12-volt battery • Do not carry extra loads. may become disconnected or disabled. • Be mindful of adding external Once the battery is reconnected and after accessories that may increase driving the vehicle, the engine may aerodynamic drag.
Page 137 Unique Driving Characteristics Frequently asked questions Question Answer What are the series of clicks from the cargo The high voltage battery is electrically isol- area when I first turn the key in the ignition? ated from the rest of the vehicle when the key is off.
Page 138 Unique Driving Characteristics Question Answer Why does my engine rev up so high some- Your vehicle's engine and transmission are times when I accelerate? designed to deliver the power you need at the most efficient engine speed. This may be higher than expected during heavy accelerations, and may fluctuate during steady state driving.
Page 139: Fuel And Refueling
Fuel and Refueling • Automotive fuels can be harmful or SAFETY PRECAUTIONS fatal if swallowed. Fuel such as gasoline is highly toxic and if WARNINGS swallowed can cause death or Do not overfill the fuel tank. The permanent injury. If fuel is swallowed, pressure in an overfilled tank may call a physician immediately, even if no cause leakage and lead to fuel spray...
Page 140: Fuel Quality
Fuel and Refueling To prevent the fuel from becoming old, FUEL QUALITY your vehicle will automatically enter fuel freshness mode. In fuel freshness mode Note: Use of any fuel other than those operates, your vehicle will operate in hybrid recommended may cause powertrain mode causing the gasoline engine to run damage, a loss of vehicle performance and in order to consume the fuel in the fuel...
Page 141 Fuel and Refueling • You may need to cycle the ignition from off to on several times after refueling to allow the fuel system to pump the fuel from the tank to the engine. On restarting, cranking time will take a few seconds longer than normal.
Page 142: Refueling
Fuel and Refueling WARNINGS Do not use personal electronic devices while refueling. Use the following guidelines to avoid electrostatic charge build-up when filling an ungrounded fuel container: • Place approved fuel container on the ground. • Do not fill a fuel container while it is in E145428 the vehicle (including the cargo area).
Page 143 Fuel and Refueling 3. Slowly insert the fuel filler nozzle fully 4. Insert either the fuel fill nozzle or the into the fuel system, and leave the fuel fill funnel provided with the vehicle nozzle fully inserted to open both doors several times to dislodge any debris until you are done pumping.
Page 144 Fuel and Refueling 6. Slowly insert the fuel filler nozzle fully into the fuel system, and leave the nozzle fully inserted to open both doors until you are done pumping. Hold the handle higher during insertion for easier access. E145428 3.
Page 145 Fuel and Refueling If this action corrects the problem, the 3. Locate the manual override message may not reset immediately. It mechanism. may take several driving cycles for the message to turn off. A driving cycle consists of an engine start-up (after four or more hours with the engine off) followed by city or highway driving.
Page 146: Emission Control System
EMISSION CONTROL SYSTEM to genuine Ford Motor Company parts in performance and durability. WARNINGS Illumination of the service engine soon Do not park, idle, or drive your vehicle indicator, charging system warning light or in dry grass or other dry ground cover.
Page 147 Fuel and Refueling an emission control device or prevent it the service engine soon indicator should from working. Information about your stay off the next time the engine is started. vehicle’s emission system is on the Vehicle A driving cycle consists of a cold engine Emission Control Information Decal startup followed by mixed city/highway located on or near the engine.
Page 148: Fuel Consumption
Fuel and Refueling testing, turn the ignition key to the on Empty reserve is the amount of fuel position for 15 seconds without cranking remaining in the tank after the fuel gauge the engine. If the service engine soon indicates empty. Do not rely on this fuel for indicator blinks eight times, it means that driving.
Page 149 Fuel and Refueling 5. Calculate fuel economy by dividing miles traveled by gallons used (For Metric: Multiply liters used by 100, then divide by kilometers traveled). Keep a record for at least one month and record the type of driving (city or highway). This provides an accurate estimate of the vehicle’s fuel economy under current driving conditions.
Page 150: High Voltage Battery
High Voltage Battery Your vehicle consists of various GENERAL INFORMATION high-voltage components and wiring. All of the high-voltage power flows through WARNING specific wiring assemblies which are This battery pack shall only be labeled as such or are covered with a solid serviced by an authorized electric orange convolute, or orange striped tape, vehicle technician.
Page 151 High Voltage Battery E163537 E147234 Service disconnect location for non-Energi 3. Slide the handle on the service vehicles. disconnect outboard to the right. For Energi vehicles slide the handle outboard and to the left. E163538 Service disconnect location for Energi E146133 vehicles.
Page 152: Charging The High Voltage Battery
This equipment should be located at least 18 inches (80 millimeters) above the floor. E145429 Ford recommends upgrading to the Charging Equipment optional 240-volt charging station for faster more efficient charging. Use of a 240-volt charging station will take approximately 2 ½...
Page 153 High Voltage Battery Make sure that the 120–volt convenience cord is completely unwound before charging. Always plug the cord into the AC outlet before connecting the charging coupler into the vehicle’s charge port receptacle. The 120–volt convenience cord inline control box has three indicator lights that represent the charging status;...
Page 154 High Voltage Battery Put the vehicle in P (Park) and power Note: The light ring will shut off one minute down the vehicle. after reaching a full charge. 2. With your thumb, press in and release Waiting to Charge the indentation located on the charge port door and the door will rotate open.
Page 155: High Voltage Battery Cut-Off Switch
High Voltage Battery Note: If a vehicle charging system fault is HIGH VOLTAGE BATTERY CUT- detected at any point in a charge cycle the OFF SWITCH entire light ring will flash continuously for one minute and then shut off. If this The high-voltage shut off operation shuts happens unplug, and then re-plug the off power from the high-voltage battery...
Page 156: Transmission
Transmission P (Park) AUTOMATIC TRANSMISSION This position locks the transmission and WARNINGS prevents the front wheels from turning. Come to a complete stop before putting Always set the parking brake fully and make sure the gearshift is your vehicle into and out of P (Park) latched in P (Park).
Page 157 Transmission Grade assist: Note: See your authorized dealer as soon as possible if this procedure is used. • Provides additional grade braking with Note: For some markets this feature will be a combination of engine motoring and disabled. high-voltage battery charging to help maintain vehicle speed when Use the brake shift interlock lever to move descending a grade.
Page 158 Transmission 4. Remove the tool and reinstall the panel. 5. Start the vehicle and release the parking brake. If Your Vehicle Gets Stuck In Mud or Snow Note: Do not rock the vehicle if the engine is not at normal operating temperature or damage to the transmission may occur.
Page 159: Brakes
Brakes Brake Assist GENERAL INFORMATION Brake assist detects when you brake Note: Occasional brake noise is normal. If heavily by measuring the rate at which you a metal-to-metal, continuous grinding or press the brake pedal. It provides continuous squeal sound is present, the maximum braking efficiency as long as you brake linings may be worn-out.
Page 160: Hints On Driving With Anti-Lock Brakes
Brakes When the accelerator pedal is released or PARKING BRAKE the brake pedal is applied, the brake controller automatically detects the WARNING amount of deceleration requested and Always set the parking brake fully optimizes how much of the deceleration and leave your vehicle with the will be produced by regenerative braking.
Page 161 Brakes WARNINGS If the engine is revved excessively, or if a malfunction is detected, the system will be deactivated. The system makes it easier to pull away when your vehicle is on a slope without the need to use the parking brake. When the system is active, your vehicle will remain stationary on the slope for two to three seconds after you release the brake...
Page 162: Traction Control
Traction Control The stability control off light PRINCIPLE OF OPERATION temporarily illuminates on engine start-up and stays on The traction control system helps avoid when you turn the traction control system drive wheel spin and loss of traction. off. If your vehicle begins to slide, the system applies the brakes to individual wheels When you turn the traction control system and, when needed, reduces engine power...
Page 163: Stability Control
Stability Control The AdvanceTrac with Roll Stability PRINCIPLE OF OPERATION Control system helps you keep control of your vehicle when on a slippery surface. WARNINGS The electronic stability control portion of Vehicle modifications involving the system helps avoid skids and lateral braking system, aftermarket roof slides and roll stability control helps avoid racks, suspension, steering system,...
Page 164: Using Stability Control
Stability Control USING STABILITY CONTROL AdvanceTrac® with Roll Stability Control™ (RSC®) The system automatically activates when you start your vehicle. The AdvanceTrac with RSC system cannot be completely turned off, but the electronic stability control and roll stability control portions of the system are disabled when the transmission is in position R.
Page 165: Parking Aids
Parking Aids Note: If your vehicle is equipped with PARKING AID (IF EQUIPPED) MyKey®, it is possible to prevent turning the sensing system off. See MyKey™ (page WARNINGS 49). To help avoid personal injury, please The sensing system warns the driver of read and understand the limitations obstacles within a certain range of the of the system as contained in this...
Page 166 Parking Aids E130178 Coverage area of up to 6 feet E130382 (1.8 meters) from the rear bumper. There is decreased Coverage area of up to 27 inches coverage area at the outer (70 centimeters) from the front corners of the bumper. of the vehicle and about 14 inches (35 centimeters) to the The system detects certain objects while...
Page 167: Active Park Assist
Parking Aids For specific information on the reverse The system may not function correctly if sensing portion of the system, refer to that something passes between the front section. bumper and the parking space (i.e. a pedestrian or cyclist) or if the edge of the neighboring parked vehicle is high from the ground (i.e.
Page 168 Parking Aids Press the button. The touch screen the system to search on. displays a message and a corresponding Note: If the turn signal is not on, the system graphic to indicate it's searching for a automatically searches on the vehicle's parking space.
Page 169 Parking Aids E130108 When you think the vehicle has enough space in front and behind it, or you hear a solid tone from the parking aid, bring the vehicle to a complete stop. E130109 • driving above approximately 20 mph When automatic steering is finished, the (35 km/h) for 30 seconds during an touch screen displays a message indicating...
Page 170 Parking Aids If a problem occurs with the system, a recurring or frequent system faults, contact warning message is displayed, followed an authorized dealer to have your vehicle by a chime. Occasional system messages serviced. may occur in normal operation. For Troubleshooting the System The system does not look for a space The traction control system may be off...
Page 171: Rear View Camera
Parking Aids The system does not position the vehicle where I want in the space A parked vehicle has a high attachment (i.e. salt sprayer, snowplow, moving truck bed, etc.) The parking space length or position of parked objects changed after your vehicle passed The temperature around your vehicle changes quickly (i.e.
Page 172 Parking Aids Note: If the image comes on while the transmission is not in R (Reverse), have the system inspected by your authorized dealer. Note: When towing, the camera only sees what is being towed behind your vehicle. This might not provide adequate coverage as it usually provides in normal operation and some objects might not be seen.
Page 173 Parking Aids Always use caution while reversing. This allows you to get a closer view of an Objects in the red zone are closest to your object behind the vehicle. The zoomed vehicle and objects in the green zone are image keeps the bumper in the image to farther away.
Page 174: Cruise Control
Cruise Control The indicator will display in the PRINCIPLE OF OPERATION instrument cluster. E71340 Cruise control lets you maintain a set speed without keeping your foot on the Setting a Speed accelerator pedal. Accelerate to the desired speed. USING CRUISE CONTROL 2.
Page 175 Cruise Control ECO Cruise Control This feature saves vehicle energy by relaxing acceleration compared to standard cruise control. For example, your vehicle may temporarily lose speed when going uphill. ECO will appear in the information display when ECO cruise control is activated. It can be switched on or off in the information display.
Page 176: Driving Aids
Driving Aids system. If this should occur, you will neither STEERING lose the ability to steer the vehicle manually nor will it cause permanent Electric Power Steering damage. Typical steering and driving maneuvers will allow the system to cool WARNINGS and steering assist will return to normal.
Page 177: Load Carrying
Load Carrying REAR UNDER FLOOR STORAGE E164183 Insert the ends of the cargo shade into the mounting features located behind the rear seat on the rear trim panels to install the E162198 cargo shade. The under floor storage compartments are To operate the cargo shade: located behind the front seats.
Page 178: Load Limit
Load Carrying Base Curb Weight - is the weight LOAD LIMIT of the vehicle including a full tank Vehicle Loading of fuel and all standard equipment. It does not include This section will guide you in the passengers, cargo, or optional proper loading of your vehicle to equipment.
Page 179 Load Carrying WARNING The appropriate loading capacity of your vehicle can be limited either by volume capacity (how much space is available) or by payload capacity (how much weight the vehicle should carry). Once you have reached the maximum payload of your vehicle, do not add more cargo, even if there is space available.
Page 180 Load Carrying E142517 CARGO E143817 GAWR (Gross Axle Weight Cargo Weight - includes all Rating) - is the maximum weight added to the Base Curb allowable weight that can be Weight, including cargo and carried by a single axle (front or optional equipment.
Page 181 Load Carrying E162603 Safety Compliance Certification GVW (Gross Vehicle Weight) - Label. The label shall be affixed is the Vehicle Curb Weight, plus to either the door hinge pillar, cargo, plus passengers. door-latch post, or the door edge GVWR (Gross Vehicle Weight that meets the door-latch post, Rating) - is the maximum next to the driver's seating...
Page 182 Load Carrying E142524 WARNINGS WARNINGS Exceeding the Safety Exceeding any vehicle weight Compliance Certification rating limitation could result Label vehicle weight rating limits in serious damage to the vehicle could result in substandard and/or personal injury. vehicle handling or performance, engine, transmission and/or structural damage, serious Steps for determining the...
Page 183 Load Carrying 4. The resulting figure equals the - 150 = 150 pounds. Yes, you have available amount of cargo and enough load capacity in your luggage load capacity. For vehicle to transport four friends example, if the “XXX” amount and your golf bags.
Page 184 Load Carrying the load capacity to transport the cement and your friend home. In metric units, the calculation would be: 635 kilograms - (2 x 99 kilograms) - (9 x 45 kilograms) = 635 - 198 - 405 = 32 kilograms. The above calculations also assume that the loads are positioned in your vehicle in a...
Page 185: Towing
Towing We recommend the use of a wheel lift and TOWING A TRAILER dollies or flatbed equipment to tow your vehicle. Do not tow with a slingbelt. Ford WARNING Motor Company has not approved a slingbelt towing procedure. Vehicle Never tow a trailer with your damage may occur if towed incorrectly, or vehicle.
Page 186 Towing Recreational Towing Note: Put your climate control system in recirculated air mode to prevent exhaust fumes from entering the vehicle. See Climate Control (page 106). Follow these guidelines if you have a need for recreational (RV) towing. An example of recreational towing would be towing your vehicle behind a motorhome.
Page 187: Driving Hints
Driving Hints • When it is cold outside, park in a sunny BREAKING-IN location or climate-controlled environment. This may save fuel by You need to break in new tires for reducing the energy needed to heat the approximately 300 miles (480 cabin.
Page 188: Driving Through Water
Driving Hints • Use the recommended engine oil. DRIVING THROUGH WATER • Perform all regularly scheduled Note: Driving through deep water above maintenance. the recommended levels can cause vehicle • Use the coach and brake coach display damage. to get feedback on your economical drive style.
Page 189: Floor Mats
Driving Hints FLOOR MATS WARNINGS Never place floor mats or any other covering on top of already installed floor mats. Floor mats should always rest on top of vehicle carpeting surface and not another floor mat or other covering. Additional floor mats or any other covering will reduce the pedal clearance and potentially interfere with pedal operation.
Page 190: Roadside Emergencies
Roadside Assistance Card included in your Owner's Manual portfolio. U.S. Ford vehicle customers who require Roadside Assistance, call 1-800-241-3673. Roadside assistance will cover: If you need to arrange roadside assistance •...
Page 191: Hazard Warning Flashers
Do not attempt to push-start your increase the risk of fire and serious automatic transmission vehicle. Automatic injury. Ford Motor Company recommends transmissions do not have push-start that the fuel system be inspected by an capability. Attempting to push-start a authorized dealer after any collision.
Page 192 Roadside Emergencies Connecting the Jumper Cables 2. Check all battery terminals and remove any excessive corrosion before you Your vehicle has a 12-volt battery that has attach the battery cables. Ensure that two prongs accessible from under the vent caps are tight and level. hood.
Page 193 Roadside Emergencies WARNING Never connect the negative end of the cable to the negative (-) terminal of the discharged battery. A spark may cause an explosion of the gases that surround the battery. Always use the negative prong as a grounding point. Make sure that the cables are clear of fan blades, belts, the moving parts of both engines, or any fuel delivery system parts.
Page 194: Collision, Damage Or Fire Event
Roadside Emergencies COLLISION, DAMAGE OR FIRE EVENT Guidance for Ford Motor Company Electric and Hybrid-Electric Vehicles Equipped With High Voltage Batteries (Vehicle Owner/Operator/General Public) Electric and Hybrid-Electric Vehicle Considerations In the event of damage or fire involving an electric vehicle (EV) or hybrid-electric vehicle (HEV): •...
Page 195 • For vehicles in Canada, notify Ford • Avoid contact with leaking fluids and Motor Company 1-800-565-3673 gases, and remain out of the way of (then follow the prompts on the voice...
Page 196: Post-Crash Alert System
Roadside Emergencies POST-CRASH ALERT SYSTEM The system flashes the turn signal lamps and sounds the horn (intermittently) in the event of a serious impact that deploys an airbag (front, side, side curtain or Safety Canopy) or the safety belt pretensioners. The horn and lamps will turn off when: •...
Page 197: Customer Assistance
Oakville, Ontario L6K 0C8 perform a repair after taking your vehicle Telephone to the authorized dealer. Repairs will be 1-800-565-3673 (FORD) made using Ford or Motorcraft® parts, or remanufactured or other parts that are Online authorized by Ford. www.ford.ca Away From Home...
Page 198: In California (U.s. Only)
2. Four or more repair attempts are made Ford in writing before pursuing remedies on the same nonconformity (a defect under your state’s warranty laws. Ford is or condition that substantially impairs also allowed a final repair attempt in some the use, value or safety of the vehicle) states.
Page 199: The Better Business Bureau (Bbb) Auto Line Program (U.s. Only)
BBB. Canadian dealers. In those cases where You are not bound by the decision, and you continue to feel that the efforts by Ford may reject the decision and proceed to of Canada and the authorized dealer to...
Page 200: Getting Assistance Outside The U.s. And Canada
CAMVAP decisions are fast, fair, FORD MOTOR COMPANY and final as the arbitrator’s award is FORD EXPORT OPERATIONS & GLOBAL binding on both you and Ford of Canada. INITIATIVES CAMVAP services are available in all Customer Relationship Center Canadian territories and provinces. For...
Page 201: Ordering Additional Owner's Literature
However, NHTSA cannot OWNER'S LITERATURE become involved in individual problems between you, your dealer, or Ford Motor To order the publications in this portfolio, Company. contact Helm, Incorporated at: To contact NHTSA, you may call the...
Page 202: Reporting Safety Defects (Canada Only)
Customer Assistance You can also obtain other information REPORTING SAFETY DEFECTS about motor vehicle safety from (CANADA ONLY) http://www.safercar.gov. If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform Transport Canada.
Page 203: Fuses
Fuses CHANGING A FUSE Fuses WARNING E142430 Always replace a fuse with one that If electrical components in the vehicle are has the specified amperage rating. not working, a fuse may have blown. Blown Using a fuse with a higher amperage fuses are identified by a broken wire within rating can cause severe wire damage and the fuse.
Page 204: Fuse Specification Chart
Fuses FUSE SPECIFICATION CHART WARNINGS To reduce risk of electrical shock, Pre-Fuse Box always replace the cover to the power distribution box before Your vehicle has a pre-fuse box attached reconnecting the battery or refilling fluid to the power distribution box. There is a reservoirs.
Page 205 Fuses Fuse or relay number Fuse amp rating Protected components 50A Midi Cooling fan module 50A Midi Electric water pump 50A Midi Body control module supply 1 50A Midi Body control module supply 2 — Not used — Not used 40A** Anti-lock brake system pump 30A**...
Page 206 Fuses Fuse or relay number Fuse amp rating Protected components Electronic power assist steering module 15 Mass air flow sensor 15A* Powertrain control module 10A* Electronic air conditioning compressor / Positive temperature coefficient heater 10A* Engine control module, Powertrain control module Charge port light ring (C-MAX Energi) 20A*...
Page 207 Fuses Passenger Compartment Fuse The fuse panel is located on the right-hand Panel side below the glove box. You may need to remove a trim panel to access it. E129926 Fuse or relay number Fuse amp rating Protected components Fuel pump supply —...
Page 208 Fuses Fuse or relay number Fuse amp rating Protected components Interior light, Driver door switch pack, Glove box illumination, Overhead console switch bank Cigar lighter, Second row power point Autowipers module, Auto-dimming rear view mirror Not used (spare) — Not used Liftgate release Driver door unlock supply 7.5A...
Page 209 Fuses Fuse or relay number Fuse amp rating Protected components Drive door unlock ground 7.5A Electronic 15 feed Restraints control module, Passenger air bag deactivation indicator — Not used Not used (spare) — Not used Luggage Compartment Fuse Panel The fuse panel is located in the luggage compartment behind the left side wheel well.
Page 210 Fuses Fuse or relay number Fuse amp rating Protected components Door control unit rear right — Not used Driver seat motor Heated rear window — Not used Battery electronics control module — Not used Charger (C-MAX Energi) — Not used —...
Page 211 Fuses Fuse or relay number Fuse amp rating Protected components Driver seat heater Passenger seat heater — Not used Power sun shade — Not used — Not used — Not used — Not used — Not used — Not used —...
Page 212: Maintenance
Have your vehicle serviced regularly to help (Park). maintain its roadworthiness and resale 2. Turn off the engine and remove the key value. There is a large network of Ford (if equipped). authorized dealers that are there to help you with their professional servicing 3.
Page 213: Under Hood Overview - 2.0L Hybrid
Maintenance 2. Go to the front of the vehicle and 5. To close the hood, lower and secure locate the secondary release lever, the prop rod in the clip. which is located under the front of the 6. Lower the hood and allow it to drop the hood, to your right of the center of the last 10-12 inches (25 to 30 vehicle (driver's side), near the...
Page 214 Maintenance E162485 Engine coolant reservoir cap Engine oil filler cap Engine air cleaner cover Brake fluid reservoir cap Power distribution box Inverter system controller Inverter system controller coolant reservoir cap Engine oil dipstick Windshield washer fluid reservoir cap...
Page 215: Engine Oil Dipstick
Note: Check the level before starting the engine. Remove the filler cap. Note: Make sure that the level is between 2. Add engine oil that meets the Ford the MIN and the MAX marks. specifications. See Capacities and Specifications (page 265).
Page 216: Engine Coolant Check
Rotunda tool pedals. 300-ROB75240 available from your dealer. The Service: Oil reset complete Ford does not recommend the use of message will no longer be displayed. hydrometers or coolant test strips for 8. Rotate the key to the off position. For measuring coolant concentrations.
Page 217 As long as the coolant is 300-ROB75240 available from your dealer. clear and uncontaminated, this color change Ford does not recommend the use of does not indicate the coolant has degraded hydrometers or coolant test strips for nor does it require the coolant to be drained, measuring coolant concentrations.
Page 218 Recycled Engine Coolant Adding Engine Coolant Ford Motor Company does not recommend Unscrew the engine coolant reservoir the use of recycled engine coolant since a cap slowly. Any pressure will escape Ford-approved recycling process is not yet as you unscrew the cap.
Page 219 Maintenance Vehicles driven year-round in non-extreme When Fail-Safe Mode Is Activated climates should use prediluted coolant WARNINGS meeting the Ford specification for optimum cooling system and engine Fail-safe mode is for use during protection. emergencies only. Operate the vehicle in fail-safe mode only as long...
Page 220: Automatic Transmission Fluid Check
Add fluid to fill the reservoir if the level is affect transmission operation and result low. Only use a washer fluid that meets in damage to internal transmission Ford specifications. See Capacities and components. Specifications (page 265). State or local regulations on volatile...
Page 221: Changing The 12V Battery
Maintenance When a low voltage battery replacement CHANGING THE 12V BATTERY is necessary, see an authorized dealer to replace the low voltage battery with a Ford WARNINGS recommended replacement low voltage Batteries normally produce explosive battery that matches the electrical...
Page 222: Checking The Wiper Blades
Maintenance presets, are also maintained in memory by Note: Always dispose of automotive power from the low voltage battery. When batteries in a responsible manner. Follow a technician disconnects and connects the your local authorized standards for disposal. low voltage battery, these settings are Call your local authorized recycling center erased.
Page 223 Maintenance Note: The windshield wiper blades are different in length. If you install wiper blades of the wrong length, the wipers may not work correctly. If equipped with autowipers, the rain sensor may not work correctly. Note: Make sure that the wiper blade locks into place.
Page 224: Changing The Engine Air Filter
Therefore we 3. Disengage the wiper blade from the recommend that the air filter be serviced at wiper arm. a Ford dealer. 4. Remove the wiper blade. Note: When changing the air filter element, 5. Install in the reverse order.
Page 225 Maintenance Identifying Air Filter Element Components E162533 A. Air cleaner assembly Removing the Engine Air Filter Element B. Air cleaner cover C. Air cleaner outlet tube D. Positive crankcase ventilation (PCV) tube E. Air cleaner intake tube E162534 Loosen the hose clamps for air cleaner outlet tube ©).
Page 226 Maintenance 2. Release the tabs and disconnect the PCV tube (D) from the air cleaner outlet tube ©) and remove the tube. 3. Disconnect the air cleaner intake tube (E) from the air cleaner assembly (A). E162537 6. Loosen the 5 bolts from the air cleaner cover (B).
Page 227: Adjusting The Headlamps
Maintenance 6. Connect the PCV tube (D) to the air cleaner outlet tube ©). Connect the air cleaner intake tube (E) to the air cleaner assembly (A). ADJUSTING THE HEADLAMPS Vertical Aim Adjustment The headlamps on your vehicle are properly aimed at the assembly plant. If E162539 your vehicle has been in an accident, the 3.
Page 228: Removing A Headlamp
Maintenance Horizontal Aim Adjustment 3. Turn on the low beam headlamps to illuminate the wall or screen and open Horizontal aim is not required for this the hood. vehicle and is non-adjustable. REMOVING A HEADLAMP E142465 4. On the wall or screen you will observe a flat zone of high intensity light located at the top of the right hand E142468...
Page 229 Maintenance normal condensation occurs, a thin film of Locating the headlamp bulbs: mist can form on the interior of the lens. The thin mist eventually clears and exits through the vents during normal operation. Clearing time may take as long as 48 hours under dry weather conditions Examples of acceptable condensation are: •...
Page 230 Maintenance Replacing Fog, Park and Turn Signal Bulbs E162551 Remove the headlamp assembly. 2. Remove service cap. E162553 3. Disconnect the electrical connector. Note: You cannot separate the fog lamp bulb from the bulb holder. 4. Remove bulb from the headlamp assembly by turning it Remove the fog lamp cover counterclockwise, then pull it straight...
Page 231 Maintenance Replacing Tail, Brake and Turn 5. Turn the bulb holder counterclockwise and remove it. Signal Bulbs 6. Install the new bulb in reverse order. E162555 E162553 Make sure the headlamp control is in Remove the screws from the splash the off position.
Page 232 Maintenance E162559 E162557 Remove the bulb holder. 4. Remove the wing nut. 8. Gently press the bulb into the bulb 5. Gently pull the lamp assembly away holder, then turn the bulb from the vehicle. counterclockwise and remove the bulb. A.
Page 233 Maintenance Replacing License Plate Lamp Bulb Replacing the Center High Mounted Brake Lamp Bulbs E72789 Carefully release the spring clip. E162562 2. Remove the lamp. Open the liftgate. 3. Remove the bulb. 2. Detach the clips above the inboard side Reverse steps to reinstall bulb.
Page 234: Bulb Specification Chart
Maintenance 6. Remove the bulb holder. Remove the bulb. BULB SPECIFICATION CHART Replacement bulbs are specified in the chart below. Headlamp bulbs must be marked with an authorized “D.O.T.” for North America to ensure lamp performance, light brightness and pattern and safe visibility.
Page 235: Vehicle Care
Vehicle Care GENERAL INFORMATION CLEANING THE EXTERIOR Your Ford or Lincoln authorized dealer has Wash your vehicle regularly with cool or many quality products available to clean lukewarm water and a neutral pH your vehicle and protect its finishes. shampoo, such as Motorcraft® Detail Wash.
Page 236: Repairing Minor Paint Damage
Vehicle Care • Wash your vehicle first, using cool or • Remove particles such as bird lukewarm water and a neutral pH droppings, tree sap, insect deposits, tar shampoo, such as Motorcraft Detail spots, road salt and industrial fallout Wash. before repairing paint chips.
Page 237: Cleaning The Engine
Vehicle Care To clean these items, follow these tips: CLEANING THE ENGINE • You can clean the windows with a Engines are more efficient when they are non-abrasive cleaner such as clean because grease and dirt buildup keep Motorcraft Ultra-Clear Spray Glass the engine warmer than normal.
Page 238: Cleaning The Instrument Panel And Instrument Cluster Lens
Vehicle Care Clean the instrument panel and cluster WARNINGS lens with a clean, damp, white cotton On vehicles equipped with cloth, then use a clean and dry white seat-mounted airbags, do not use cotton cloth to dry these areas. chemical solvents or strong detergents.
Page 239: Cleaning Leather Seats
Vehicle Care 4. Remove the soaked cloth and if it is not CLEANING THE ALLOY soiled badly, use this cloth to clean the WHEELS (IF EQUIPPED) area by using a rubbing motion for 60 seconds. Note: Do not apply a cleaning chemical to 5.
Page 240: Vehicle Storage
Vehicle Care Engine VEHICLE STORAGE • The engine oil and filter should be If you plan on storing your vehicle for an changed prior to storage, as used extended period of time (30 days or more), engine oil contain contaminates that read the following maintenance may cause engine damage.
Page 241 Vehicle Care Note: If battery cables are disconnected, it Contact your authorized dealer if you have will be necessary to reset memory features. any concerns or issues. Brakes • Make sure brakes and parking brake are fully released. Tires • Maintain recommended air pressure.
Page 242: Wheels And Tires
Wheels and Tires TEMPORARY MOBILITY KIT Note: You should use the temporary mobility kit sealant compound in the canister for one tire only. See your Ford authorized dealer for additional replacement sealant canisters. E144618 Air compressor (inside) Diverter knob On and off button...
Page 243 Note: Do not drive further than 120 miles gloves provided to avoid an allergic (200 kilometers). Drive only to the closest reaction. Ford Motor Company authorized dealer or • Keep the kit away from children. tire repair shop to have your tire inspected.
Page 244 Wheels and Tires • When inflating a tire or other objects, Do not remove any foreign object that has use the black air hose only. Do not use pierced the tire. If a puncture is located in the transparent hose, which is designed the tire sidewall, stop and call roadside for sealant application only.
Page 245 Wheels and Tires Push and turn dial (A) Note: If you experience any unusual counterclockwise to the sealant vibration, ride disturbance or noise while position. Turn on the kit by pressing the driving, reduce your speed until you can on and off button (B). safely pull off to the side of the road to call for roadside assistance.
Page 246 Wheels and Tires Note: After you use the sealant, an authorized Ford dealer must replace the tire pressure monitoring system sensor and the valve stem on the wheel. Check the tire pressure any time within the 120 miles (200 kilometers) by performing the procedure from Second stage: Checking tire pressure listed previously.
Page 247 Installation of the Sealant Canister to compressor housing. the Kit Note: If you experience any difficulties with the removal or installation of the sealant canister, consult your Ford Motor Company authorized dealer for assistance. E144626 E144629 Align the sealant canister with the kit Be sure to check the sealant compound's housing.
Page 248: Tire Care
U.S. Department of TIRE CARE Transportation Tire quality Information About Uniform grades: The U.S. Department of Tire Quality Grading Transportation requires Ford Motor Company to give you the following information about tire grades exactly as the government has written it. Treadwear...
Page 249 Wheels and Tires The traction grades, from highest Federal Motor Vehicle Safety to lowest are AA, A, B, and C. The Standard No. 139. Grades B and A grades represent the tire’s ability represent higher levels of to stop on wet pavement as performance on the laboratory measured under controlled test wheel than the minimum...
Page 250 Wheels and Tires *kPa: Kilopascal, a metric unit of Information Contained on the air pressure. Tire Sidewall *PSI: Pounds per square inch, a Both United States and Canada standard unit of air pressure. Federal regulations require tire manufacturers to place *Cold tire pressure: The tire standardized information on the pressure when the vehicle has...
Page 251 Wheels and Tires A. P: Indicates a tire, designated G. H: Indicates the tire's speed by the Tire and Rim Association, rating. The speed rating denotes that may be used for service on the speed at which a tire is cars, sport utility vehicles, designed to be driven for extended minivans and light trucks.
Page 252 Wheels and Tires J. Tire Ply Composition and Letter mph ( km/h) Material Used: Indicates the rating number of plies or the number of 168 mph (270 km/h) layers of rubber-coated fabric in the tire tread and sidewall. Tire 186 mph (299 km/h) manufacturers also must indicate Note: For tires with a maximum the ply materials in the tire and the...
Page 253 Wheels and Tires *Traction: The traction grades, The tire suppliers may have from highest to lowest are AA, A, additional markings, notes or B, and C. The grades represent the warnings such as standard load tire's ability to stop on wet or radial tubeless.
Page 254 Wheels and Tires C. Maximum Load Dual lb (kg) at psi (kPa) cold: Indicates the maximum load and tire pressure when the tire is used as a dual, defined as four tires on the rear axle (a total of six or more tires on the vehicle).
Page 255 Numbers of 70 or automatic service station gauges lower indicate a short sidewall. may be inaccurate. Ford recommends the use of a digital D. D: Indicates a diagonal type tire. or dial-type tire pressure gauge R: Indicates a radial type tire.
Page 256 Wheels and Tires (affixed to either the door hinge When weather temperature pillar, door-latch post, or the door changes occur, tire inflation edge that meets the door-latch pressures also change. A 10°F post, next to the driver's seating (6°C) temperature drop can position), or Tire Label which is cause a corresponding drop of 1 located on the B-Pillar or the edge...
Page 257 Wheels and Tires 3. Add enough air to reach the Inspecting Your Tires and recommended air pressure. Wheel Valve Stems Note: If you overfill the tire, release Periodically inspect the tire treads air by pressing on the metal stem for uneven or excessive wear and in the center of the valve.
Page 258 Wheels and Tires Tire Wear or suspected have the tire inspected by a tire professional. Tires can be damaged during off-road use, so inspection after off-road use is also recommended. WARNING Tires degrade over time depending on many factors E142546 such as weather, storage When the tread is worn down to conditions, and conditions of use...
Page 259 Use of any tire or wheel four numbers represent the week not recommended by Ford can and year the tire was built. For affect the safety and performance example, the numbers 317 mean of your vehicle, which could result the 31st week of 1997.
Page 260 For a mounting pressure more WARNINGS than 20 psi (1.38 bar) greater than If your vehicle is stuck in the maximum pressure, a Ford snow, mud or sand, do not dealer or other tire service rapidly spin the tires. Spinning the...
Page 261 Wheels and Tires Driving habits have a great deal Tire and Wheel Alignment to do with your tire mileage and A bad jolt from hitting a curb or safety. pothole can cause the front end *Observe posted speed limits of your vehicle to become misaligned or cause damage to *Avoid fast starts, stops and turns your tires.
Page 262: Using Snow Chains
Ford. Use of different in brand, size or any tire or wheel not recommended by Ford can affect the safety and...
Page 263 Wheels and Tires Each tire, including the spare (if When the malfunction indicator is provided), should be checked illuminated, the system may not be able monthly when cold and inflated to detect or signal low tire pressure as to the inflation pressure intended.
Page 264 Wheels and Tires You should always have your tires serviced When Your Temporary Spare Tire is by an authorized dealer. Installed Check the tire pressure periodically (at When one of your road tires needs to be least monthly) using an accurate tire replaced with the temporary spare, the gauge.
Page 265 Wheels and Tires Low tire pressure Possible cause Customer action required warning light Solid warning light Tire(s) under-inflated 1. Make sure tires are at the proper pres- sure. See Inflating your tires in this chapter. 2. After inflating your tires to the manufacturer’s recommended pressure as shown on the Tire Label (located on the edge of driver’s door or the B-Pillar),...
Page 266: Technical Specifications
Ib-ft (Nm) M12 x 1.5 100 (135) Torque specifications are for nut and bolt threads free of dirt and rust. Use only Ford recommended replacement fasteners. Retighten the lug nuts to the specified torque within 100 miles (160 kilometers) after any...
Page 267 Wheels and Tires E145950 Wheel pilot bore Inspect the wheel pilot bore and mounting surface prior to installation. Remove any visible corrosion or loose particles.
Page 268: Capacities And Specifications
Capacities and Specifications ENGINE SPECIFICATIONS Engine 2.0L ATK iVCT Engine Cubic inches Required fuel Minimum 87 octane Firing order 1-3-4-2 Ignition system Coil on plug (COP) Compression ratio 12.3:1 Spark plug gap 0.051 in. ± 0.002 in. (1.3 mm ± 0.05 mm)
Page 269: Motorcraft Parts
For spark plug replacement, see your authorized dealer. Replace the spark plugs at the appropriate intervals. Refer to Scheduled Maintenance for the replacement intervals.Note: Replace the spark plugs with ones that meet Ford material and design specifications for your vehicle, such as Motorcraft® or equivalent replacement parts. The customer warranty...
Page 270: Vehicle Identification Number
Capacities and Specifications VEHICLE IDENTIFICATION Make, vehicle line, series, body NUMBER type Engine type The vehicle identification number is Check digit located on the left-hand side of the instrument panel. Model year Assembly plant Production sequence number VEHICLE CERTIFICATION LABEL E142476 Please note that in the graphic, XXXX is representative of your vehicle identification...
Page 271: Transmission Code Designation
Capacities and Specifications The National Highway Traffic Safety TRANSMISSION CODE Administration Regulations require that a DESIGNATION Safety Compliance Certification Label be affixed to a vehicle and prescribe where the Safety Compliance Certification Label may be located. The Safety Compliance Certification Label shall be affixed to either the door hinge pillar, the door latch post, or the edge of the door near the door latch, next to the driver's seating position.
Page 272: Technical Specifications
Capacities and Specifications TECHNICAL SPECIFICATIONS Item Capacity Ford part name or equi- Ford part number / valent Ford specification Between MIN and Motorcraft™ DOT 4 LV PM-20 / Brake fluid MAX on reservoir High Performance WSS-M6C65-A2 and ISO 4925 Class 6...
Page 273 Your engine has been designed to use Motorcraft engine oils or equivalent oils that meet Ford specifications. It is also acceptable to use an engine oil of recommended viscosity grade that meets API SN requirements and displays the API Certification Mark for gasoline engines.
Page 274: Accessories
Contact an authorized Ford dealer for the (whichever occurs first) manufacturer's limited warranty details, • The remainder of your new vehicle and request a copy of the Ford Licensed limited warranty Accessories product limited warranty from Contact an authorized dealer for details the accessory manufacturer.
Page 275 • If you or an authorized Ford dealer add any non-Ford custom electrical or electronic accessories or components to your vehicle, you may adversely affect battery performance and durability.
Page 276: Ford Extended Service Plan (Esp)
3. BaseCARE - Covers 84 components. Transferable Coverage 4. PowertrainCARE - Covers 29 critical components. If you sell your vehicle before your Ford Ford Extended Service Plan is honored by Extended Service Plan coverage expires, all authorized Ford and Lincoln dealers in you can transfer any remaining coverage the U.S.
Page 277 To learn more, call our Ford ESP specialists • Windshield Wiper Blades at 800-367-3377. Don’t forget to ask about •...
Page 278 You can get more protection for your vehicle by purchasing a Ford Extended Service Plan. Ford Extended Service Plan is the only service contract backed by Ford Motor Company of Canada, Limited. Depending on the plan you purchase, Ford Extended Service Plan provides benefits such as: •...
Page 279: Audio System
MP3 individual tracks and folder compact discs may not function correctly structures work as follows: when used in Ford CD players. • There are two different modes for MP3 disc playback: MP3 track mode Note: Do not insert CDs with homemade...
Page 280: Audio Unit - Vehicles With: Am/Fm/Cd/Sync
Audio System • MP3 folder mode represents a folder AUDIO UNIT - VEHICLES WITH: structure consisting of one level of AM/FM/CD/SYNC folders. The CD player numbers all MP3 tracks on the disc (noted by the .mp3 WARNING file extension) and all folders containing MP3 files, from F001 Driving while distracted can result in (folder) T001 (track) to F253 T255.
Page 281 Audio System E162867 Eject: Press this button to eject a CD. Cursor arrows: Press these buttons to scroll through on-screen audio system choices. OK: Press this button to confirm menu selections. INFO: Press this button to access any available radio or CD information. TUNE - and TUNE +: Press these buttons to manually search the frequency band.
Page 282: Audio Unit - Vehicles With: Premium Am/Fm/Cd
Audio System ON/OFF: Press this button to switch the system off and on. Turn to adjust the volume. MENU: Press this button to access different audio system features. See Menu Structure later in this section. SOUND: Press this button to access settings for Treble, Middle, Bass, Fade and Balance.
Page 283 Audio System E143843 - TUNE +: Press this button to manually search through the radio frequency band. ON/OFF and VOL: Press this button to switch the audio system off and on. Turn to adjust the volume. Eject: Press this button to eject a CD. SEEK: Press this button to go to the next station up or down the radio frequency band or the next or previous track on a CD.
Page 284: Audio Unit - Vehicles With: Sony Am/Fm/Cd
Audio System Note: The CD slot is directly above the AUDIO UNIT - VEHICLES WITH: touchscreen. SONY AM/FM/CD Note: The MyFord Touch system controls most of the audio features. See MyFord WARNING Touch™ (page 326). Driving while distracted can result in loss of vehicle control, crash and injury.
Page 285 Audio System - TUNE +: In radio mode, press these buttons to manually search through the radio frequency band. In SIRIUS mode, press these buttons to find the next or previous available satellite radio station. Volume: Turn this control to adjust the volume. SOUND: Press this button to access settings for Treble, Middle, Bass, Balance and Fade.
Page 286 Audio System SIRIUS Set Category Select to view channel categories (such as Pop, Rock or News). If you select a category, seek and scan functions only stop on channels in that category. Alerts Select to turn off or turn on alerts for songs, artists or teams.
Page 287: Digital Audio
Audio System Clock Settings Set Time Select to set the time. Set Date Select to set the calendar date. 24h Mode Select to view clock time in a 12-hour mode or 24-hour mode. Display Settings Dimming Select to change display brightness. Language Select to display the language in English, French or Spanish.
Page 288 Audio System When HD Radio broadcasts are active, you • Memory presets allow you to save an can access the following functions: active channel as a memory preset. Touch and hold a memory preset slot • Scan allows you to hear a brief until the sound returns.
Page 289: Satellite Radio
SIRIUS® broadcasts a variety of music, HD Radio logos are proprietary trademarks news, sports, weather, traffic and of iBiquity Digital Corp. Ford Motor entertainment satellite radio channels. For Company and iBiquity Digital Corp. are not more information and a complete list of...
Page 290 Ford Motor Company shall not be of your vehicle. See an authorized dealer responsible for any such programming for availability.
Page 291 Audio System Troubleshooting Radio display Condition Possible action Acquiring Radio requires more than No action required. This two seconds to produce message should disappear audio for the selected shortly. channel. Sat Fault/SIRIUS system There is an internal module If this message does not failure or system failure present.
Page 292: Auxiliary Input Jack
Audio System The auxiliary input jack allows you to AUXILIARY INPUT JACK connect and play music from your portable music player through your vehicle speakers. WARNINGS You can use any portable music player Driving while distracted can result in designed for use with headphones. Your loss of vehicle control, crash and audio extension cable must have male injury.
Page 293: Media Hub
Audio System The USB port allows you to plug in media playing devices, memory sticks and charge devices (if supported). See SYNC™ (page 291). MEDIA HUB (IF EQUIPPED) The media hub is located in the center console and has the following features: E142605 A/V inputs SD card slot...
Page 294: Sync
SYNC™ GENERAL INFORMATION E142598 • Use the advanced voice recognition SYNC is an in-vehicle communications system system that works with your Bluetooth-enabled cellular phone and • Charge your USB device (if your device portable media player. This allows you to: supports this).
Page 295 SYNC™ Times are subject to change due to When using SYNC: holidays. • Do not operate playing devices if the power cords or cables are broken, split SYNC Owner Account or damaged. Place cords and cables out of the way, so they do not interfere Why do I need a SYNC owner account? with the operation of pedals, seats, •...
Page 296: Using Voice Recognition
SYNC module. Ford Motor This system helps you control many Company and Ford of Canada will not features using voice commands. This access the system data for any purpose allows you to keep your hands on the other than as described absent consent, a wheel and focus on what is in front of you.
Page 297 SYNC™ System Interaction and Feedback The default setting is to a higher level of interaction in order to help you learn to use The system provides feedback through the system. You can change these settings audible tones, prompts, questions and at any time.
Page 298: Using Sync™ With Your Phone
SYNC™ When you say: The system: "Media candidate lists off" Makes a best guess from the media candidate list. You may still occasionally be asked questions. "Media candidate lists on" Clarifies your voice command for media candidates. "Phone candidate lists off" Makes a best guess from the phone candidate list.
Page 299 SYNC™ Pairing a Phone for the First Time Press the phone button, and then scroll to System Settings. Press OK. Note: SYNC can support downloading up 2. Scroll to Bluetooth Devices. Press OK. to approximately 1000 entries per 3. Scroll to Add Bluetooth Device. Press Bluetooth-enabled cellular phone.
Page 300 SYNC™ "PHONE" "DIAL" "Call history outgoing" "411 (four-one-one)", "911" (nine-one- one) "Connections" "700" (seven hundred) "Dial" "800" (eight hundred) "Go to privacy" "900" (nine hundred) "Hold" "Pound" (#) "Join" "Number <0-9>" "Menu" "Asterisk" (*) "Phone book <name>" "Clear" (deletes all entered digits) "Delete"...
Page 301 SYNC™ Receiving Calls "MENU" When receiving a call, you can: "Signal" • Answer the call by pressing the phone "Text message inbox" button. • Reject the call by pressing and holding Words in ( ) are optional and do not have the phone button.
Page 302 SYNC™ When you select: You can: 2. Access the desired contact through SYNC or use voice commands to place the second call. Once actively in the second call, press MENU. 3. Scroll to Join Calls, and press OK. Press OK again when Join Calls? appears.
Page 303 SYNC™ When you select: You can: Note: The system attempts to automatically re-download your phonebook and call history each time your phone connects to SYNC (if the auto download feature is on and your Bluetooth-enabled cellular phone supports this feature). Access and call any contacts in your previously down- Phonebook loaded phonebook.
Page 304 SYNC™ Text Messaging Sending, Downloading and Deleting Your Text Messages Note: This is a phone-dependent feature. Note: Forwarding a text message is a SYNC allows you to receive, send, speed-dependent feature and is only download and delete text messages. The available when your vehicle is traveling at 3 system can also read incoming text mph (5 km/h) or less.
Page 305 The system sends each text message with the following I'm stuck in traffic signature: "This message was sent from my <Ford or Lincoln>". Accessing Your Phone Settings Pre-defined text message options These are phone-dependent features. Your phone settings allow you to access and...
Page 306 SYNC™ When you select: You can: If your phone supports in-band ringing, your phone's ring tone plays when you choose Phone Ringer. Message Notification Have the option of hearing an audible tone to notify you when a text message arrives. 1.
Page 307 SYNC™ Press the phone button to enter the 3. Scroll to Bluetooth Devices. Press OK. phone menu 4. Scroll to select from the following 2. Scroll to System Settings. Press OK. options: If you select: You can: See Using SYNC™ With Your Phone (page 295). Add Bluetooth Device Connect Bluetooth Device Connect a previously paired Bluetooth-enabled phone.
Page 308 SYNC™ Advanced Press the phone button to enter the phone menu The Advanced menu allows you to access 2. Scroll to System Settings. Press OK. and set prompts, languages, defaults, perform a master reset, install an 3. Scroll to Advanced. Press OK. application and view system information.
Page 309: Sync™ Applications And Services
SYNC™ If you select: You can: Press OK to select. MAP Profile This is a Bluetooth component, which can further help your phone with the exchange of text messages. Return Exit the current menu. WARNINGS SYNC™ APPLICATIONS AND Do not wait for 911 Assist to make an SERVICES emergency call if you can do it yourself.
Page 310 SYNC™ If a crash deploys an airbag (excluding • You must pair and connect a knee airbags and rear inflatable safety Bluetooth-enabled and compatible belts [if equipped]) or activates the fuel cell phone to SYNC. pump shut-off, your SYNC-equipped • A connected Bluetooth-enabled phone vehicle may be able to contact emergency must have the ability to make and...
Page 311 SYNC™ 911 Assist May Not Work If Note: Your Vehicle Health Report feature requires activation before use. Visit • Your cellular phone or 911 Assist www.SYNCMyRide.com to register. There hardware sustains damage in a crash. is no fee or subscription associated with •...
Page 312 Return: Press OK to exit the menu. Run Report? Press OK for SYNC to run a health report of your vehicle's diagnostic systems and send the results to Ford where it combines with scheduled maintenance information, open recalls and other field service actions and vehicle inspec- tion items that still need servicing from an authorized dealer.
Page 313 SYNC Services Terms and Conditions at Services portal. www.SYNCMyRide.com. If you do not want Ford or its service providers to collect your 5. Once you connect to the service, follow vehicle travel information or other the voice prompts to request the...
Page 314 SYNC™ Directions or Business search to speak 3. While on an active route, you can select with a live operator. The system may or say "Route summary" or "Route prompt you to speak with an operator status" to view the Route Summary when it has difficulty matching your turn list or the Route Status ETA.
Page 315: Using Sync™ With Your Media Player
SYNC™ Press OK and scroll through selections of: USING SYNC™ WITH YOUR • Play All MEDIA PLAYER • Albums You can access and play music from your • Genres digital music player over your vehicle's • Playlists speaker system using the system's media •...
Page 316 SYNC™ "USB" "USB" "Play playlist <name>" "Search artist <name>" "Play previous folder" "Search genre <name>" "Play previous track" "Search song <name>" "Play song <name>" "Search track <name>" "Play track <name>" "Shuffle off" "Shuffle on" "Refine album <name>" "Similar music" "Refine artist <name>" "What's playing?"...
Page 317 SYNC™ Voice command guide "Search" or "Play" artist, The system searches for specific artist, track or album track or album information from the music indexed through the USB port. "Refine" This allows you to make your previous command more specific. For example, if you asked to search and play all music by a certain artist, you could then say, "Refine album"...
Page 318 SYNC™ When you select: You can: Bluetooth Audio: This is a phone-dependent feature that allows you to stream music playing on your Bluetooth- enabled phone. If supported by your device, you can press SEEK to play the previous or next track. SYNC Line In: Press OK to select and play music from your portable music player over your vehicle's speakers.
Page 319 SYNC™ When you select: You can: System Settings Access Bluetooth Device menu listings (Add, Connect, Set as Primary, On and Off, Delete) as well as Advanced menu listings (prompts, languages, defaults, master reset, install application and system information). Exit Media Menu Press OK to exit the media menu.
Page 320 SYNC™ When you select: You can: 1. Press OK to select. You can select to play All Artists or any indexed artist. 2. Scroll to choose the desired artist. Press OK. Albums Sort all indexed media by albums. If there are fewer than 255 indexed albums, the system lists them alphabetically in flat file mode.
Page 321 SYNC™ When you select: You can: Press OK to select. The system creates a new list of similar songs and begins playing. This feature does not include tracks with incomplete metadata information. Return Exit the current menu. With certain playing devices, if your metadata tags are not populated, the tracks are not available in voice recognition, play menu or similar music.
Page 322 SYNC™ When you select: You can: Press OK to select. Return Exit the current menu. This is a speed-dependent feature. Setting Bluetooth to off disconnects all Bluetooth devices and turns off all Bluetooth features. Press AUX and then MENU to enter Advanced the media menu.
Page 323: Sync™ Troubleshooting
SYNC™ When you select: You can: Master Reset Completely erase all information stored on SYNC (all phonebook, call history, text messages and all paired devices) and return to the factory default settings. Application Download new software applications (if available) and then load the desired applications through your USB port.
Page 324 SYNC™ Phone issues Issue Possible cause(s) Possible solution(s) The system says Phonebook This may be a limitation on · Try pushing your phone- Downloaded but the your phone's capability. book contacts to SYNC by phonebook in SYNC is using the Add Contacts empty or missing contacts.
Page 325 SYNC™ USB and media issues Issue Possible cause(s) Possible solution(s) I am having trouble This may be a possible · Try turning off the device, connecting my device. device malfunction. resetting the device, removing the device's battery, then trying again. ·...
Page 326 SYNC™ Vehicle Health Report and Services (Traffic, Directions and Information) issues Issue Possible cause(s) Possible solution(s) · Make sure that your VIN is correctly listed in your account. I am unable to retrieve the The preferred dealer When you register your report on the website, or I information did not load account, you must choose a...
Page 327 SYNC™ Voice command issues Issue Possible cause(s) Possible solution(s) SYNC does not understand · You may be using the · Review the phone voice what I am saying. wrong voice commands. commands and the media · You may be speaking too voice commands at the soon or at the wrong time.
Page 328 SYNC™ Voice command issues Issue Possible cause(s) Possible solution(s) · Your phonebook contacts · The system works better if may be in CAPS. you list full names, such as "Joe Wilson" rather than "Joe". · Do not use special charac- ters, such as 123 or ICE, as the system does not recog- nize them.
Page 329: Myford Touch
MyFord Touch™ (If Equipped) GENERAL INFORMATION WARNING Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle.
Page 330 MyFord Touch™ (If Equipped) This system uses a four-corner strategy to • Auto provide quick access to several vehicle • Dual features and settings. The touchscreen • Passenger Settings provides easy interaction with your cellular • phone, multimedia, climate control and navigation system.
Page 331 MyFord Touch™ (If Equipped) Press to select any of the following: • Eject: Eject a CD from the entertainment system. • • SOURCE: Touch the word repeatedly • to see all available media modes. The • SIRIUS screen does not change, but you see •...
Page 332 MyFord Touch™ (If Equipped) Safety Information • Do not leave playing devices in your vehicle during extreme conditions as it WARNING could cause them damage. See your device's user guide for further Driving while distracted can result in information. loss of vehicle control, crash and •...
Page 333 SYNC module. Ford Motor of calls when your cell phone was not Company and Ford of Canada do not connected to the system. In addition, if you access the system data for any purpose...
Page 334 MyFord Touch™ (If Equipped) Accessing and Adjusting Modes Through Your Right Vehicle Information Display E145459 The display is located on the right side of your instrument cluster (A). You can use your steering wheel controls to view and make minor adjustments to active modes without taking your hands off the wheel.
Page 335 MyFord Touch™ (If Equipped) • Press the left or right arrows to make adjustments within the chosen mode. These commands can be said at any time • Press OK to confirm your selection. during a voice session Note: If your vehicle is not equipped with "Cancel"...
Page 336 MyFord Touch™ (If Equipped) • Speak naturally, without long pauses Available voice commands between words. "Voice settings list of commands" • At any time, you can interrupt the system while it is speaking by pressing "Help" the voice icon. This command is only available when Accessing a List of Available Commands your vehicle is equipped with the •...
Page 337: Settings
MyFord Touch™ (If Equipped) • Interaction Mode Voice settings using voice commands • Confirmation Prompts "Media candidate lists off" • Media Candidate Lists "Media candidate lists on" • Phone Candidate Lists • Voice Control Volume. "Phone candidate lists off" To access these settings using voice "Phone candidate lists on"...
Page 338 MyFord Touch™ (If Equipped) Clock Display Sound Vehicle Settings Help Under this menu, you can set Display your clock, access and adjust the You can adjust the touchscreen display E142607 display, sound and vehicle through the touchscreen or by pressing the settings as well as access settings for voice button on your steering wheel specific modes or the help feature.
Page 339 MyFord Touch™ (If Equipped) Uploading Photos for Your Home Sound settings Screen Wallpaper Occupancy Mode Note: You cannot load photos directly from your camera. You must access the photos Speed Compensated Volume either from your USB mass storage device or from an SD card. Your vehicle may not have this sound Note: Photographs with extremely large setting.
Page 340 MyFord Touch™ (If Equipped) You can find more information on the rear view camera in another chapter. See Rear E142607 View Camera (page 168). Press the Settings icon > Vehicle > Enable Valet Mode Enable Valet Mode. Note: If the system locks, and you need to 2.
Page 341 MyFord Touch™ (If Equipped) System Touch Screen Button Beep Select to have the system beep to confirm choices made through the touchscreen. Touch Panel Button Beep Select to have the system beep to confirm button choices made through the climate or audio system. Keyboard Layout Have the touchscreen keyboard display in QWERTY or ABC format.
Page 342 MyFord Touch™ (If Equipped) Media Player Press the Settings icon > Settings > Media Player, then E142607 select from the following: Media player Autoplay When this feature is on, the system automatically switches to the media source upon initial connection. This allows you to listen to music during the indexing process.
Page 343 MyFord Touch™ (If Equipped) Navigation Have the system avoid freeways. Have the system avoid tollroads. Have the system avoid ferries or car trains. Have the system use HOV (high-occupancy vehicle) lanes. Navigation Preferences Have the system use guidance prompts. Have the system automatically fill-in State/Province information.
Page 344 MyFord Touch™ (If Equipped) Phone Bluetooth Devices Connect, disconnect, add or delete a device, as well as save it as a favorite. Bluetooth Turn Bluetooth on and off. Do Not Disturb Have all calls go directly to your voice mail and not ring inside your vehicle.
Page 345 MyFord Touch™ (If Equipped) Wi-fi Wi-Fi Settings Wi-Fi Network (Client) Mode turns the Wi-Fi feature on and off in your vehicle. Make sure you turn it on for connectivity purposes. Choose a Wireless Network allows you to use a previ- ously stored wireless network.
Page 346 MyFord Touch™ (If Equipped) CERTIFIED Logo is a certification mark of Wi-Fi the Wi-Fi Alliance. Help Press the Settings icon > Help, then select from the following: E142607 E142626 Help Where Am I? View your vehicle's current location, if your vehicle is equipped with navigation.
Page 347: Entertainment
MyFord Touch™ (If Equipped) To access Help using the voice commands, say "Help". The system provides allowable press the voice button, then, after the tone, voice commands for the current mode. ENTERTAINMENT E161892 AM 1 and AM AST FM 1, FM 2 and FM AST SIRIUS Touch this button to scroll down for more options, such as SD Card, BT Stereo and A/V In...
Page 348 MyFord Touch™ (If Equipped) Press the voice icon on the Your voice system allows you to change steering wheel. When prompted, audio sources with a simple voice E142599 you can say: command. For example, if you are listening to music on a USB device, then want to switch to a satellite radio channel, simply "BROWSE"...
Page 349 MyFord Touch™ (If Equipped) Options Sample commands Sound Settings "Sirius <0-223>" Touch this button to adjust settings for: "Sports games" • Bass • Midrange This command is only usable if you have • Treble an active subscription to SIRIUS satellite radio.
Page 350 MyFord Touch™ (If Equipped) Direct Tune The multicast indicator appears in FM mode (only) if the current station is Touch this button to manually enter the broadcasting multiple digital broadcasts. desired station number. Touch Enter when The highlighted numbers signify available you are done.
Page 351 MyFord Touch™ (If Equipped) When HD Radio broadcasts are active, you • Memory presets allow you to save an can access the following functions: active channel as a memory preset. Touch and hold a memory preset slot • Scan allows you to hear a brief until the sound returns.
Page 352 HD Radio logos are proprietary trademarks E142599 steering wheel controls. When of iBiquity Digital Corp. Ford Motor prompted, say any of the following Company and iBiquity Digital Corp. are not commands. responsible for the content sent using HD Radio technology.
Page 353 MyFord Touch™ (If Equipped) "RADIO" "RADIO" "Tune" "<87.9-107.9>" "Help" "<87.9-107.9> HD" If available. "<530-1710>" If you have said "Browse", see the "AM" "Browse" chart later in this section. If you have said "Tune", see the following "AM <530-1710>" "Tune" chart. "AM autoset"...
Page 354 MyFord Touch™ (If Equipped) Scan "TUNE" Touch this button to hear a brief sampling "HD <#>" of channels. "Preset <#>" Options "Help" Touch this button to view and adjust various media settings. If available. Sound Settings SIRIUS® Satellite Radio (If Touch this button to adjust settings for: Activated) •...
Page 355 E142593 Note: SIRIUS does not support the Alert SIRIUS satellite radio is a feature on all channels. Ford Motor subscription-based satellite radio service Company shall not be responsible for Alert that broadcasts a variety of music, sports, feature variation.
Page 356 MyFord Touch™ (If Equipped) SIRIUS Satellite Radio Reception Factors and Troubleshooting Potential reception issues Antenna obstructions For optimal reception performance, keep the antenna clear of snow and ice build-up and keep luggage and other materials as far away from the antenna as possible. Terrain Hills, mountains, tall buildings, bridges, tunnels, freeway overpasses, parking garages, dense tree foliage and...
Page 357 MyFord Touch™ (If Equipped) Troubleshooting tips Radio display Cause Action Updating. Update of channel No action required. The programming in progress. process may take up to three minutes. Call SIRIUS Your satellite service is no Contact SIRIUS at 1-888- 1-888-539-7474. longer available.
Page 358 MyFord Touch™ (If Equipped) Shuffle "SPORTS GAME" Touch this button to play the tracks or entire albums in random order, or turn the "Tune to the <college name> game" feature off if already on. "Tune to the <team city> game" Scan "Tune to the <team city>...
Page 359 MyFord Touch™ (If Equipped) "CD" "Pause" "Play" "Play next track" "Play previous track" "Play track <1-512>" E142619 "Repeat" The SD card slot is located either in the center console or behind a small access "Repeat folder" door in the instrument panel. To access and play music from your device, press the "Repeat off"...
Page 360 MyFord Touch™ (If Equipped) This feature allows you to plug in media • Balance and Fade playing devices, memory sticks, flash drives • DSP (Digital Signal processing) or thumb drives, and charge devices if they • Occupancy Mode support this feature. •...
Page 361 MyFord Touch™ (If Equipped) SD Card and USB Voice Commands "USB" or "SD CARD" If you are listening to a USB "Play TV show <name>" device or an SD card, press the E142599 voice button on the steering "Play TV show episode <name>" wheel controls.
Page 362 MyFord Touch™ (If Equipped) "BROWSE" "BROWSE" "All authors" "Video podcast <name>" "All composers" "Help" "All folders" This command is only available in USB mode and is device-dependent. "All genres" Supported Media Players, Formats "All movies" and Metadata Information "All music videos" SYNC is capable of hosting nearly any digital media player, including iPod, "All playlists"...
Page 363 MyFord Touch™ (If Equipped) Bluetooth Audio Voice Commands If you are listening to a Bluetooth audio device, press the voice E142599 button on the steering wheel control. When prompted, say "Next song", "Pause", "Play" or "Previous song". If you are not listening to a Bluetooth audio device, press the voice button and, after the tone, say "Next song", "Pause", "Play"...
Page 364: Phone
MyFord Touch™ (If Equipped) 3. Press the lower left corner on the Troubleshooting touchscreen. Select either a tuned FM • Do not connect the audio input jack to station or a CD (if there is a CD already a line level output. The jack only works loaded into the system).
Page 365 MyFord Touch™ (If Equipped) Phone Quick Dial Phonebook History Messaging Settings Pairing Your Phone for the First Hands-free calling is one of the main Time features of SYNC. Once you pair your phone, you can access many options using WARNING the touchscreen or voice commands.
Page 366 MyFord Touch™ (If Equipped) Note: Select SYNC, and a six-digit PIN SYNC may prompt you with more phone appears on your device. options. For more information on your phone's capability, see your phone's 3. If prompted to enter a PIN on your manual and visit the website.
Page 367 MyFord Touch™ (If Equipped) • Join two calls Settings • End the call. Touch this button to access various phone settings, such turning Bluetooth on and off, Quick Dial managing your phonebook and more. See Phone settings later in this section. Set up favorite contacts from you phonebook or history folder.
Page 368 MyFord Touch™ (If Equipped) 3. Enter a phone number or choose from Receiving a Text Message your phonebook. Note: If you select View and your vehicle 4. You can select from the following is traveling over 3 mph (5 km/h), the system options: offers to read the message to you instead of allowing you to view it while driving.
Page 369 MyFord Touch™ (If Equipped) Text Message Notification "PHONE" Select a text message notification, if "Call <name> on other" supported by your phone. Choose from possible system alert tones, "Call voicemail" text-to-speech or silent. "Dial" Internet Data Connection "Do not disturb off" If your phone is compatible, use this screen "Do not disturb on"...
Page 370: Electric Vehicle Information
MyFord Touch™ (If Equipped) "PHONE" "MESSAGES" "Listen to text messages" "Unmute call" "Reply to text messages" "Help" "Help" This command is only available during an active call. ELECTRIC VEHICLE If you say "Messages", see the following "Messages" chart for additional INFORMATION commands.
Page 371 MyFord Touch™ (If Equipped) Note: You can also set up the charging Note: Remember, you must plug in your convenience features using MyFord Mobile vehicle for My GO Time to work. over the internet or smartphone application. • Cabin Conditioning: Get the most For more information on MyFord Mobile, and miles out of every charge by to set up your MyFord Mobile account, visit...
Page 372 MyFord Touch™ (If Equipped) My GO Time summary displays the next GO Time and cabin temperature setting. Estimated charge time limits displays the estimated minimum and maximum times to fully charge the high-voltage battery and the battery’s present state of charge as a percentage of total capacity. Charge profile and mode displays the charging profile and charging mode for the vehicle's present location.
Page 373 MyFord Touch™ (If Equipped) To fully charge chooses the closest. When the vehicle is not at a defined profile, it uses the Default 240V is the estimated minimum charging Value charge profile. The system normally time from the present high-voltage battery displays Default Profile while you are level to full charge (100%).
Page 374 MyFord Touch™ (If Equipped) Charging Complete This means the high-voltage battery is This is the estimated time of charge charging. completion. • Charge Now Duration: When the Charged vehicle is in Charge Now mode, and unplugged, the system displays the This informs you that the high-voltage charging duration in hours.
Page 375 MyFord Touch™ (If Equipped) GO Time 1 and GO Time 2 Note: Cabin conditioning can perform differently depending on if you plug into a This displays the GO Time day-of-week 120V convenience cord or 240V charging and time. The blue highlighted GO Time is station.
Page 376 MyFord Touch™ (If Equipped) Default Default Value Charge Profile This displays the charging mode and Weekday and Weekend off-peak times for your Default Value Touch the Edit button to set the off-peak Charge profile. The system displays charge times. Set the Weekday times and off-peak times for weekdays;...
Page 377 MyFord Touch™ (If Equipped) Power E169381 Motor-to-wheel flow shows the direction of power flow between the wheels and the electric motor. Electric Motor represents the hybrid electric motor. The higher the motor power is, the larger the circle around this node. Any time the vehicle is ready to be driven, the motor node illuminates.
Page 378 MyFord Touch™ (If Equipped) High voltage battery power represents your high-voltage battery. A circle illuminates around the node when the high-voltage battery is receiving power from regenerative braking, engine charging or external charging (when you plug it in). The higher the power going into the high-voltage battery, the larger the circle around this node.
Page 379 MyFord Touch™ (If Equipped) Engine On due to Engine Cold (Hybrid only) The engine is on to warm-up. The vehicle returns to electric mode when the engine is warm. This reason may reappear during a drive or after shutting the vehicle down for a short period.
Page 380 MyFord Touch™ (If Equipped) Engine On due to Oil Maintenance (Energi Only) The engine is on to maintain engine oil quality. The vehicle returns to electric mode when engine oil maintenance is complete. See Engine Oil Check (page 212). Batt Temperature (Energi Only) The engine is on due to high or low high- voltage battery temperature.
Page 381: Information
MyFord Touch™ (If Equipped) INFORMATION E161889 SYNC Services SIRIUS Travel Link Alerts Calendar SYNC Applications Under the Information menu, you can SYNC Services (If Equipped, access features such as: United States Only) • SYNC Services Note: SYNC Services requires activation •...
Page 382 Select Connect to Services to initiate www.SYNCMyRide.com. If you do not want an outgoing call to SYNC Services Ford or its service providers to collect your using your phone. vehicle travel information or other information identified in the Terms and 2.
Page 383 MyFord Touch™ (If Equipped) Receiving Turn-by-Turn Directions If your vehicle is not equipped with Navigation: When connected to SYNC Services, • Turn-by-turn directions appear in the say "Directions" or "Business search". information display, in the status bar To find the closest business or type of of your touchscreen system and on the business to your current location, just SYNC Services screen.
Page 384 MyFord Touch™ (If Equipped) SYNC Services quick tips Personalizing You can personalize your Services feature to provide quicker access to your most used or favorite information. You can save address points, such as work or home. You can also save favorite information like sports teams, such as Detroit Lions, or a news category.
Page 385 You can by SIRIUS Travel Link. also save up to 10 favorite teams for easier Note: Neither SIRIUS nor Ford is responsible access. The score automatically refreshes for any errors or inaccuracies in the SIRIUS when a game is in progress.
Page 386 MyFord Touch™ (If Equipped) Additional sports-related voice Sports-related commands commands "Baseball" "MLS schedule" "College basketball" "MLS scores" "College football" "Motor sports headlines" "Golf" "Motor sports order" "MLS" "Motor sports schedule" "My teams" "My team headlines" "NBA" "My teams schedule" "NFL" "My teams scores"...
Page 387 MyFord Touch™ (If Equipped) Press Alerts, and then choose from any WARNINGS of the following services: Always place your phone in a secure • View the complete message. location in your vehicle so it does not become a projectile or damaged in •...
Page 388 MyFord Touch™ (If Equipped) Setting 911 Assist On In the Event of a Crash If your vehicle is equipped with Not all crashes deploy an airbag or activate Navigation, touch the i the fuel pump shut-off (which would E142608 (Information) button to access trigger 911 Assist);...
Page 389 MyFord Touch™ (If Equipped) 911 Assist Privacy Notice Note: This feature may not function properly if you have enabled caller ID When you turn on 911 Assist, it may blocking on your cellular phone. Before disclose to emergency services that your running a report, review the Vehicle Health vehicle has been in a crash involving the Report Privacy Notice.
Page 390: Climate
Vehicle Health Report profile at When you create a Vehicle Health Report, www.SYNCMyRide.com. See Ford Motor Company may collect your www.SYNCMyRide.com (Vehicle Health cellular phone number (to process your Report Terms and Conditions, and Privacy report request) and diagnostic information Statement) for more information.
Page 391 MyFord Touch™ (If Equipped) Recirculated air: Touch to turn the recirculated air on or off which may reduce the amount of time needed to cool down the interior and help reduce odors from reaching the interior. Recirculated air also engages automatically when MAX A/C or MAX defrost is selected and may be engaged manually in any airflow mode except defrost.
Page 392 MyFord Touch™ (If Equipped) Climate Control Commands "Climate automatic" "Climate off" "Climate on" "Climate temperature <15.5-29.5> degrees" "Climate temperature <60-85> degrees" "Help" There are additional climate control commands but in order to access them, you have to say "Climate" first. When the system is ready to listen, you may say any of the following commands: "CLIMATE"...
Page 393: Navigation
MyFord Touch™ (If Equipped) "CLIMATE" "Max fan" "Windshield panel on" "Min fan" "Help" If you say "Temperature", you can then say any of the commands in the following chart. "TEMPERATURE" "<15.5-29.5> degrees" "<60-85> degrees" "High" "Low" "Help" Setting a Destination NAVIGATION (IF EQUIPPED) Press the green corner of your touchscreen,...
Page 394 MyFord Touch™ (If Equipped) Enter the necessary information into During route guidance, you can press the the highlighted text fields (in any talking bubble icon that appears in the order). For address destination entry, upper right navigation corner (green bar) the Go! button appears once you enter if you want the system to repeat route all the necessary information.
Page 395 MyFord Touch™ (If Equipped) To expand these listings, press the + in Subcategories front of the listing. Govt Office The system also allows you to sort alphabetically, by distance or by cityseekr Public Transit listings (if available). Education Range Rings and Charge Points (Energi Only) E161378 You can turn off the rings in the Settings Shaded rings appear on the map when you...
Page 396 MyFord Touch™ (If Equipped) Attraction E142639 This icon appears when your selection exists in multiple categories within the system. E142634 E142640 cityseekr, when available, is a service that When you are viewing more information provides more information about certain for hotels, cityseekr also tells you if the points of interest such as restaurants, hotel has certain services and facilities hotels and attractions.
Page 397 MyFord Touch™ (If Equipped) Avoid Map Preferences These features allow you to choose to Breadcrumbs have the system avoid freeways, toll roads, Display your vehicle’s previously traveled ferries and car trains when planning your route with white dots. Turn this feature ON route.
Page 398 MyFord Touch™ (If Equipped) Other traffic alert features allows you to turn on certain, or all, traffic icons on the map such as road work, incident, accidents and closed roads. Scroll down to view all the different types of alerts. Turn these features ON or OFF.
Page 399 MyFord Touch™ (If Equipped) Re-center the map by pressing Home indicates the location on this icon whenever you scroll the the map currently stored as the E146188 map away from your vehicle’s home position. You can only save E142649 current location. one address from the Address Book as your Home entry.
Page 400 Save to Favorites Mexico, call 01-800-557-5539) or going Touch this button to save the current to www.navigation.com/ford. You need to location to your favorites. specify the make and model of your vehicle to determine if there is an update available.
Page 401 MyFord Touch™ (If Equipped) Navigation system voice commands Navigation system voice commands "Destination POI" "Zoom out" "Destination POI category" "Help" "Destination previous destination" These commands are only available when a navigation route is active. "Destination street address" If you say "Destination", you can then say "Detour"...
Page 402 MyFord Touch™ (If Equipped) "NAVIGATION" "Zoom maximum" "Zoom province" "Zoom state" "Zoom street" "Zoom to <distance>" "Help" If you say "Destination", you can then say any command in the "Destination" chart. One-shot Destination Street Address When you say either "Navigation destination street address"...
Page 403: Appendices
The • You have acquired a device ("DEVICE") additional software and services of that includes software licensed by Ford third party origin, as well as associated Motor Company and its affiliates media, printed materials, and "online"...
Page 404 Certificate(s) of Authenticity), and the the process. Neither FORD MOTOR recipient agrees to the terms of this COMPANY nor its suppliers shall be EULA. If the SOFTWARE is an upgrade,...
Page 405 SOFTWARE ("Supplemental may collect and use technical Components"). information gathered in any manner as If FORD MOTOR COMPANY or third party part of product support services related software and services suppliers provide or to the SOFTWARE or related services. make available to you Supplemental...
Page 406 DEVICE. electronic form, you may print one copy of UPGRADES AND RECOVERY MEDIA: such electronic documentation. If the SOFTWARE is provided by FORD EXPORT RESTRICTIONS: You MOTOR COMPANY separate from the acknowledge that the SOFTWARE is DEVICE on media such as a ROM chip, CD subject to U.S.
Page 407 Adobe TRADEMARKS: This EULA does not grant you any rights in connection with any Contains Adobe® [Flash® Player] or trademarks or service marks of FORD [AIR®] technology by Adobe Systems MOTOR COMPANY, MS, Microsoft Incorporated. This [Licensee Product] Corporation, third party software or service contains [Adobe®...
Page 408 Appendices Use of Speech Recognition Functions: WARNING Speech recognition software is inherently Operating certain parts of this a statistical process which is subject to system while driving can distract errors. It is your responsibility to monitor your attention away from the road, any speech recognition functions included and possibly cause an accident or other in the system and address any errors.
Page 409 Appendices Potential Map Inaccuracy: Maps used places you in an unsafe situation, or directs by this system may be inaccurate because you into an area that you consider to be of changes in roads, traffic controls or unsafe, do not follow such instructions; (c) driving conditions.
Page 410 Appendices 4. Disclaimers any termination or expiration of this Agreement. You agree that you will use the To the fullest extent permissible pursuant TeleNav Software only for your personal to applicable law, in no event will TeleNav, business or leisure purposes, and not to its licensors and suppliers, or agents or provide commercial navigation services to employees of any of the foregoing, be...
Page 411 Appendices 5. Limitation of Liability Commercial Arbitration Rules of the American Arbitration Association, and the TO THE EXTENT PERMITTED UNDER judgment upon the award rendered by the APPLICABLE LAW, UNDER NO arbitrator may be entered by any court CIRCUMSTANCES SHALL TELENAV OR having jurisdiction.
Page 412 Appendices 8. Miscellaneous If any provision herein is held unenforceable, then such provision will be This Agreement constitutes the entire modified to reflect the intention of the agreement between TeleNav and you with parties, and the remaining provisions of respect to the subject matter hereof. this Agreement will remain in full force and effect Except for the limited licenses expressly...
Page 413 Appendices installed, copied, or used the Data, you reproduce, copy, modify, decompile, must contact your retailer or NAVTEQ disassemble or reverse engineer any North America, LLC ("NT") within thirty portion of this Data, and may not transfer (30) days of purchase for a refund of your or distribute it in any form, for any purpose, purchase price.
Page 414 Appendices OR SAVINGS, OR ANY OTHER DIRECT, WARNING INDIRECT, INCIDENTAL, SPECIAL OR This Data may contain inaccurate or CONSEQUENTIAL DAMAGES ARISING incomplete information due to the OUT OF YOUR USE OF OR INABILITY TO passage of time, changing USE THIS DATA, ANY DEFECT IN THIS circumstances, sources used and the DATA, OR THE BREACH OF THESE TERMS nature of collecting comprehensive...
Page 415 Appendices Severability: You and NT agree that if any This Data is a commercial item as defined portion of this agreement is found illegal in FAR 2.101 or unenforceable, that portion shall be and is subject to the End User License severed and the remainder of the Agreement under Agreement shall be given full force and...
Page 416 Appendices The software from Gracenote (the become liable for any payment to you for "Gracenote Software") enables this device any information that you provide, including to do disc and music file identification and any copyrighted material or music file obtain music-related information, including information.
Page 417 Appendices WARRANTIES EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. NEITHER GRACENOTE WARRANTS THE RESULTS THAT WILL BE OBTAINED BY YOUR USE OF THE GRACENOTE SOFTWARE OR ANY GRACENOTE SERVER.
Page 418: Scheduled Maintenance
Keep all receipts for If you do not use Ford authorized parts they completed maintenance with your vehicle. may not meet our specifications and We have established regular maintenance...
Page 419 (800 kilometers) of the ENGINE OIL Additives and Chemicals CHANGE DUE or OIL CHANGE REQUIRED message appearing. Make This owner's manual and the Ford sure you reset the Intelligent Oil-Life Workshop Manual list the recommended Monitor after each oil change. See Engine additives and chemicals for your vehicle.
Page 420 Ford-approved flushing that also show signs of overheating or chemical. foreign material contamination immediately.
Page 421 Scheduled Maintenance Multi-point Inspection Check Every 12 Months (C-MAX Energi Plug-in Hybrid Only) In order to keep your vehicle running right, Inspect the engine oil filter for signs of it is important to have the systems on your damage such as rust, paint blistering, vehicle checked regularly.
Page 422: Normal Scheduled Maintenance
Scheduled Maintenance waste at the same time. NORMAL SCHEDULED MAINTENANCE This means you do not have to remember to change the oil on a mileage-based schedule. Your vehicle lets you know when Intelligent Oil-Life Monitor® (C- an oil change is due by displaying ENGINE MAX Energi Plug-in Hybrid Only) OIL CHANGE DUE or OIL CHANGE Your vehicle is equipped with an Intelligent...
Page 423 Scheduled Maintenance Normal Maintenance Intervals C-MAX Full Hybrid 1, 2 Normal scheduled maintenance Every 12 months or 10000 Change engine oil and filter. miles (16000 km). The oil monitoring system displays Rotate tires, inspect tire wear and measure tread depth. a message in the informa- Inspect automatic transmission fluid level.
Page 424 Scheduled Maintenance Other maintenance items Every 100000 miles Replace spark plugs. (160000 km) Every 150000 miles Change automatic transmission fluid. (240000 km) Perform these maintenance items within 3000 miles (4800 kilometers) of the last engine oil and filter change. Do not exceed the designated distance for the interval. Initial replacement at six years or 100000 miles (160000 kilometers), then every three years or 50000 miles (80000 kilometers).
Page 425: Special Operating Conditions Scheduled Maintenance
Scheduled Maintenance Other maintenance items Rotate tires, inspect tire wear and measure tread depth. Every 10000 miles (16000 Inspect engine oil filter for corrosion. Perform multi-point inspection (recommended). Every 20000 miles (32000 Replace cabin air filter. Every 30000 miles (48000 Replace engine air filter.
Page 426 Scheduled Maintenance Perform the services shown in the • Example 2: The OIL CHANGE following tables when specified or within REQUIRED message has not come 3000 miles (4800 kilometers) of the OIL on, but the odometer reads 30000 CHANGE REQUIRED message appearing miles (48000 kilometers) (for in the information display.
Page 427 3000 miles (4800 kilometers). useful life. Ford Motor Company, however, Engine air filter and cabin air filter urges you to have all recommended replacement: The life of the engine air...
Page 428: Scheduled Maintenance Record
Scheduled Maintenance SCHEDULED MAINTENANCE RECORD Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852...
Page 429 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852...
Page 430 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852...
Page 431 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852...
Page 432 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852...
Page 433 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852...
Page 434 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852...
Page 436 Index Audio Control..........65 Seek, Next or Previous........66 Audio System..........276 General Information..........276 See: Climate Control.........106 Audio unit - Vehicles With: About This Manual...........7 AM/FM/CD/SYNC........277 Protecting the Environment........7 Audio unit - Vehicles With: Premium AM/FM/CD..........279 See: Brakes............156 Audio unit - Vehicles With: Sony ABS driving hints AM/FM/CD...........281 See: Hints on Driving With Anti-Lock...
Page 437 Replacing the Center High Mounted Brake Climate Control..........106 Collision, Damage or Fire Event....191 Lamp Bulbs.............230 Changing a Fuse..........200 Guidance for Ford Motor Company Electric Fuses..............200 and Hybrid-Electric Vehicles Equipped Changing the 12V Battery......218 With High Voltage Batteries.......191 Changing the Engine Air Filter....221...
Page 438 See: Front Fog Lamps.........73 Engine Immobilizer Ford Credit............11 See: Passive Anti-Theft System.....63 (U.S. Only)..............11 Engine Oil Check...........212 Ford Extended Service Plan (ESP)..273 Adding Engine Oil..........212 SERVICE PLANS (CANADA ONLY).....275 Resetting the Oil Life Monitoring SERVICE PLANS (U.S. Only)......273 Front Fog Lamps..........73 System...............212...
Page 439 Index Fuel Quality.............137 Heated Windows and Mirrors....108 Choosing the Right Fuel........137 Heated Exterior Mirror........108 Fuel Freshness Mode (Energi Vehicles Heated Rear Window........108 Heating Only)..............137 Octane Recommendations......137 See: Climate Control.........106 Fuel Shutoff...........188 Fuses..............200 See: Hybrid Electric Vehicle......130 Fuse Specification Chart......201 High Voltage Battery Cut-Off Switch............152 Luggage Compartment Fuse Panel...206 High Voltage Battery........147...
Page 440 Index Information Messages.........99 AdvanceTrac®............99 Alarm..............100 Lighting Control..........71 Battery and Charging System (High Headlamp Flasher..........71 Voltage)............100 High Beams..............71 Doors..............100 Lighting..............71 Fuel................101 Load Carrying..........174 Hill Start Assist.............101 Load Limit............175 Keys and Intelligent Access......101 Vehicle Loading............175 Maintenance............102 Locking and Unlocking.........55 MyKey..............103 Activating Intelligent Access ......56 Park Aid..............104 Autolock..............57 Park Brake.............104...
Page 441 Index Motorcraft Parts..........266 Phone..............361 MyFord Touch™...........326 Making Calls............363 General Information.........326 Pairing Subsequent Phones......363 MyKey Troubleshooting.......52 Pairing Your Phone for the First Time..362 MyKey™.............49 Phone Menu Options........363 Principle of Operation........49 Phone Settings...........365 Phone Voice Commands.......366 Receiving Calls............363 Text Messaging..........364 Navigation............390 Post-Crash Alert System......193 Power Door Locks cityseekr..............392 Map Mode............395...
Page 442 Index Remote Control..........43 Safety Belt Warning Lamp and Indicator Chime..............30 Car Finder..............47 Integrated Keyhead Transmitters ....43 Conditions of operation........30 Safety Canopy™..........40 Intelligent Access Key........44 Safety Precautions........136 Remote Start (C-MAX Energi Only)....47 Satellite Radio..........286 Replacing the Battery.........45 Sounding a Panic Alarm........47 Satellite Radio Electronic Serial Number Remote Start..........109 (ESN)..............287...
Page 443 Index Starting a Gasoline Engine.......126 Temporary Mobility Kit......239 Guarding Against Exhaust Fumes....128 First Stage: Reinflating the Tire with Sealing Important Ventilating Information....128 Compound and Air........241 Switching Off the Vehicle When It Is General Information.........240 Moving..............127 Second Stage: Checking Tire Switching Off the Vehicle When It Is Pressure............242 Stationary............127 Tips for Use of the Kit........240...
Page 444 Index Under Hood Overview - 2.0L Vehicle Care...........232 Hybrid.............210 General Information..........232 Unique Driving Characteristics....130 Vehicle Certification Label.......267 Universal Garage Door Opener....118 Vehicle Identification Number....267 Vehicle Storage..........237 HomeLink Wireless Control System....118 USB Port............289 Battery..............237 Using Cruise Control........171 Body................237 ECO Cruise Control..........172 Brakes..............238 Switching Cruise Control Off......171 Cooling system............237...
Page 445 Index Warning Lamps and Indicators....83 Anti-Lock Braking System........84 Battery..............84 Brake System............84 Cruise Control............84 Direction Indicator..........84 Door Ajar..............84 Engine/Motor Coolant Temperature....84 Engine Oil..............84 EV Later..............85 EV Now..............85 Fasten Safety Belt..........85 Front Airbag............85 Front Fog Lamps..........85 High Beam..............85 Liftgate Ajar............85 Low Battery............85 Low Fuel Level............85 Low Tire Pressure Warning.......85 Overdrive Cancel and Grade Assist....85...

This manual is also suitable for:

C-max energi 2013

Ford C-MAX Hybrid 2013 Owner's Manual

Introduction

Child Safety

Safety Belts

Personal Safety System?

Supplementary Restraints System

Keys and Remote Controls

Mykey

Locks

Security

Steering Wheel

Wipers and Washers

Lighting

Windows and Mirrors

Instrument Cluster

Information Displays

Climate Control

Seats

Universal Garage Door

Auxiliary Power Points

Storage Compartments

Starting and Stopping the Engine

Unique Driving Characteristics

Fuel and Refueling

High Voltage Battery

Transmission

Brakes

Traction Control

Stability Control

Parking Aids

Cruise Control

Driving Aids

Load Carrying

Towing

Driving Hints

Roadside Emergencies

Customer Assistance

Fuses

Maintenance

Vehicle Care

Wheels and Tires

Capacities and Specifications

Accessories

Ford Extended Service Plan (ESP)

Audio System

Sync

Myford Touch

Appendices

Scheduled Maintenance

Quick Links

Troubleshooting

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Summary of Contents for Ford C-MAX Hybrid 2013