Frequently Asked Questions - Supermicro SuperO A1SAM-2750F User Manual

2. BIOS upgrades can be downloaded from our website at
com/support/bios/).
Note: Not all BIOS can be flashed. Some cannot be flashed; it depends
on the boot block code of the BIOS.
3. If you've followed the instructions above to troubleshoot your system, and still
cannot resolve the problem, then contact Supermicro's technical support and
provide them with the following information:
•
Motherboard model and PCB revision number
•
BIOS release date/version (this can be seen on the initial display when your
system first boots up)
•
System configuration
•
An example of a Technical Support form is on our website at (http://www.super-
micro.com/support/rma/rma.cfm).
4. Distributors: For immediate assistance, please have your account number
ready when placing a call to our technical support department. We can be
reached by e-mail at support@supermicro.com, by phone at: (408) 503-8000,
option 2, or by fax at (408)503-8019.
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Frequently Asked Questions

Question: What type of memory does my motherboard support?
Answer: The A1SAM/A1SRM Series motherboard supports up to 64 GB of unbuf-
fered ECC or Non-ECC DDR3 DIMM (1.5V, 1.35V, 1600/1333 MHz). See Section
2-3 for details on installing memory.
Question: How do I update my BIOS?
Answer: We do NOT recommend that you upgrade your BIOS if you are not
experiencing any problems with your system. Updated BIOS files are located on
our website at http://www.supermicro.com/support/bios/. Please check our BIOS
warning message and the information on how to update your BIOS on our web
site. Select your motherboard model and download the BIOS ROM file to your
computer. Also, check the current BIOS revision to make sure that it is newer than
your BIOS before downloading. You may choose the zip file or the .exe file. If you
choose the zipped BIOS file, please unzip the BIOS file onto a bootable device or
a USB pen/thumb drive. To flash the BIOS, run the batch file named "ami.bat" with
Chapter 3: Troubleshooting
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(http://www.supermicro.