Supermicro A2SDV-8C-TLN5F User Manual
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Supermicro A2SDV-8C-TLN5F User Manual

Supermicro A2SDV-8C-TLN5F User Manual

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A2SDV-8C-TLN5F
A2SDV-12C+-TLN5F
A2SDV-16C-TLN5F
USER MANUAL
Revision 1.0

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Summary of Contents for Supermicro A2SDV-8C-TLN5F

  • Page 1 A2SDV-8C-TLN5F A2SDV-12C+-TLN5F A2SDV-16C-TLN5F USER MANUAL Revision 1.0...
  • Page 2 State of California, USA. The State of California, County of Santa Clara shall be the exclusive venue for the resolution of any such disputes. Supermicro's total liability for all claims will not exceed the price paid for the hardware product.
  • Page 3 M-Key and one B-Key), four 10G LAN ports, PCI-E 3.0 x8 expandability either via expansion slot#6 OR #7, and the reliability and dependability of a Supermicro product. Please note that this motherboard is intended to be installed and serviced by professional technicians only.
  • Page 4 A2SDV-8C/-12C+/-16C-TLN5F User's Manual Contacting Supermicro Headquarters Address: Super Micro Computer, Inc. 980 Rock Ave. San Jose, CA 95131 U.S.A. Tel: +1 (408) 503-8000 Fax: +1 (408) 503-8008 Email: marketing@supermicro.com (General Information) support@supermicro.com (Technical Support) Website: www.supermicro.com Europe Address: Super Micro Computer B.V.

  • Page 5: Table Of Contents

    Preface Table of Contents Chapter 1 Introduction 1.1 Checklist ..........................8 Quick Reference .......................11 Quick Reference Table ......................12 Motherboard Features .......................14 1.2 Processor Overview ......................17 1.3 Special Features ........................17 Recovery from AC Power Loss ..................17 1.4 System Health Monitoring ....................17 Onboard Voltage Monitors ....................18 Fan Status Monitor with Firmware Control ...............18 Environmental Temperature Control .................18 System Resource Alert......................18...
  • Page 6 A2SDV-8C/-12C+/-16C-TLN5F User's Manual 2.5 Front Control Panel ......................31 2.6 Connectors .........................36 Power Connections ......................36 Headers ..........................38 2.7 Jumper Settings .........................45 How Jumpers Work ......................45 2.8 LED Indicators ........................51 Chapter 3 Troubleshooting 3.1 Troubleshooting Procedures ....................53 Before Power On ......................53 No Power ..........................53 No Video ...........................53 System Boot Failure ......................54 Memory Errors ........................54...
  • Page 7 Preface Appendix A BIOS Codes Appendix B Software Installation B.1 Installing Software Programs ...................100 Appendix C Standardized Warning Statements Battery Handling ......................102 Product Disposal ......................104 Appendix D UEFI BIOS Recovery Appendix E Dual Boot Block BIOS Boot Block ......................110 BIOS Boot Block Corruption Occurrence ..............110...

  • Page 8: Chapter 1 Introduction

    Introduction Congratulations on purchasing your computer motherboard from an acknowledged leader in the industry. Supermicro boards are designed with the utmost attention to detail to provide you with the highest standards in quality and performance. Please check that the following items have all been included with your motherboard. If anything listed here is damaged or missing, contact your retailer.
  • Page 9 Chapter 1: Introduction Figure 1-1. A2SDV-8C-TLN5F Motherboard Image...
  • Page 10 A2SDV-8C/-12C+/-16C-TLN5F User's Manual Figure 1-3. A2SDV-8C-TLN5F Motherboard Layout (not drawn to scale) JPL1 SRW1 JPG1 BMC AST2400 LEDBMC COM1 LAN1(IPMI_LAN) USB2/3(3.0) USB0/1(3.0) LAN4/ LAN2/ LAN5 LAN3 JSMB1 JPTG1 COM2 SRW2 JNCSI1 JBT1 JIPMB1 JMD2 KEY-M PCIE3/SATA3 JSEL1 JSD1 SATA DOM POWER A2SDV-8C-TLN5F REV:1.02...

  • Page 11: Quick Reference

    JMD2 JIPMB1 JIPMB1 JTPM1 JPME2 JI2C2 JMD2 KEY-M PCIE3/SATA3 JI2C1 JSEL1 JSEL1 JSD1 JSD1 SATA DOM POWER I-SATA1 A2SDV-8C-TLN5F REV:1.02 I-SATA0 JPW1 JPW1 DESIGNED IN USA I-SATA1 I-SATA0 SRW4 JMD1 SRW4 SRW3 NIC NIC RST X OH/FF JPV1 JPV1 USB6(3.0)

  • Page 12: Quick Reference Table

    A2SDV-8C/-12C+/-16C-TLN5F User's Manual Quick Reference Table Jumper Description Default Setting JBR1 BIOS Recovery Pins 1-2 (Normal) JBT1 CMOS Clear Open (Normal) C1/JI SMB to PCI-E Slots Enable/Disable Pins 2-3 (Disabled) JNCSI1 IPMI Shared LAN Port Selection ON (short): LAN1, OFF (open): LAN2 JPG1 Onboard VGA Enable/Disable Pins 1-2 (Enabled)
  • Page 13 Chapter 1: Introduction Connector Description JSD1 SATA Disk On Module (DOM) Power Connector JSMB1 System Management Bus Header JTGLED1 LAN4 - LAN5 Activity LED Header JTPM1 Trusted Platform Module (TPM)/Port 80 Connector JUIDB1 Unit ID Button LAN1 - LAN5 LAN1: Gigabit Ethernet (RJ45) Port LAN2 - LAN5: 10Gigabit Ethernet (RJ45) Ports SLOT6, SLOT7 PCI-E 3.0 x8 Slots (use SLOT 6 or SLOT 7 only, selectable with JSEL1)

  • Page 14: Motherboard Features

    A2SDV-8C/-12C+/-16C-TLN5F User's Manual Motherboard Features Motherboard Features • Intel® Atom SoC C3000 Series (FCBGA1310) Processor Memory • Supports up to 256GB of RDIMM and 64GB of Non-ECC/ECC UDIMM DDR4 memory with speeds of up to 2400MHz. On select SKUs, 2400MHz modules can be used but will operate at a lower speed. DIMM Size •...
  • Page 15 Note 1: The CPU maximum thermal design power (TDP) is subject to chassis and heatsink cooling restrictions. For proper thermal management, please check the chas- sis and heatsink specifications for proper CPU TDP sizing. Note 2: For IPMI configuration instructions, please refer to the Embedded IPMI Con- figuration User's Guide available at http://www.supermicro.com/support/manuals/.
  • Page 16 A2SDV-8C/-12C+/-16C-TLN5F User's Manual Figure 1-4. Chipset Block Diagram SMBUS2 COM2 HEADER UART2 AST2400 FAN X6 UART1 TACHOMETER RGMII2 TPM1.2 Header SVID VR13 PCIE X8 SLOT 6 (OPTION) HSIO[8] , PCIE X1 USB 2.0 [0] DDR4 (CHA) DIMMA1,A2 PCIe 3.0 x8 2400MHz HSIO[7:0] , PCIE x8 PCIE X8 SLOT 7...

  • Page 17: Processor Overview

    Chapter 1: Introduction 1.2 Processor Overview The Intel Atom C3000 series processor, with 16 cores and up to 31W of power, offers performance, reliability, and high intelligence. As a low-power system-on-a-chip motherboard, the A2SDV-8C/-12C+/-16C-TLN5F is optimized for a variety of workloads that include networking and cloud storage.

  • Page 18: Onboard Voltage Monitors

    A2SDV-8C/-12C+/-16C-TLN5F User's Manual Onboard Voltage Monitors The onboard voltage monitor will continuously scan crucial voltage levels. Once a voltage becomes unstable, it will give a warning or send an error message to the screen. Users can adjust the voltage thresholds to define the sensitivity of the voltage monitor. Real time readings of these voltage levels are all displayed in BIOS.

  • Page 19: Power Supply

    Chapter 1: Introduction 1.6 Power Supply As with all computer products, a stable power source is necessary for proper and reliable operation. It is even more important for processors that have high CPU clock rates.In areas where noisy power transmission is present, you may choose to install a line filter to shield the computer from noise.

  • Page 20: Chapter 2 Installation

    A2SDV-8C/-12C+/-16C-TLN5F User's Manual Chapter 2 Installation 2.1 Static-Sensitive Devices Electrostatic Discharge (ESD) can damage electronic com ponents. To prevent damage to your motherboard, it is important to handle it very carefully. The following measures are generally sufficient to protect your equipment from ESD. Precautions •...

  • Page 21: Motherboard Installation

    LAN2/ LAN5 LAN3 JSMB1 JPTG1 COM2 SRW2 JNCSI1 JBT1 JIPMB1 JMD2 KEY-M PCIE3/SATA3 JSEL1 JSD1 SATA DOM POWER A2SDV-8C-TLN5F REV:1.02 JPW1 DESIGNED IN USA I-SATA1 I-SATA0 SRW4 NIC NIC RST X OH/FF JPV1 USB6(3.0) FAN2 FAN1 FANA FAN4 FAN3 LED1...

  • Page 22: Installing The Motherboard

    A2SDV-8C/-12C+/-16C-TLN5F User's Manual Installing the Motherboard 1. Locate the mounting holes on the motherboard. See the previous page for the location. 2. Locate the matching mounting holes on the chassis. Align the mounting holes on the motherboard against the mounting holes on the chassis. 3.

  • Page 23: Memory Support And Installation

    Chapter 2: Installation 2.3 Memory Support and Installation Note: Check the Supermicro website for recommended memory modules. Important: Exercise extreme care when installing or removing DIMM modules to pre- vent any possible damage. Memory Support The A2SDV-8C-12C+-16C-TLN5F motherboard supports up to 256GB of ECC RDIMM and 64GB of Non-EC/ECC UDIMM DDR4 memory with speeds of up to 2400MHz in four memory slots.

  • Page 24: Dimm Module Population Sequence

    LAN3 JSMB1 JPTG1 COM2 SRW2 JNCSI1 JBT1 JIPMB1 JMD2 KEY-M PCIE3/SATA3 DIMMB1 JSEL1 JSD1 SATA DOM POWER DIMMB2 A2SDV-8C-TLN5F REV:1.02 JPW1 DESIGNED IN USA I-SATA1 I-SATA0 DIMMA1 SRW4 DIMMA2 NIC NIC RST X OH/FF JPV1 USB6(3.0) FANA FAN2 FAN1 FAN4...

  • Page 25: Dimm Installation

    DIMMB1, DIMMA2, DIMMB2. For best JIPMB1 performance, please use the memory JMD2 KEY-M PCIE3/SATA3 modules of the same type and speed in JSEL1 JSD1 SATA DOM POWER A2SDV-8C-TLN5F REV:1.02 JPW1 DESIGNED IN USA I-SATA1 I-SATA0 the same bank. SRW4 NIC NIC RST X OH/FF JPV1 USB6(3.0)

  • Page 26: Rear I/O Ports

    LAN2/ LAN5 LAN3 JSMB1 JPTG1 COM2 SRW2 JNCSI1 JBT1 JIPMB1 JMD2 KEY-M PCIE3/SATA3 JSEL1 JSD1 SATA DOM POWER A2SDV-8C-TLN5F REV:1.02 JPW1 DESIGNED IN USA I-SATA1 I-SATA0 SRW4 NIC NIC RST X OH/FF JPV1 USB6(3.0) FANA FAN2 FAN1 FAN4 FAN3 LED1...
  • Page 27 4. LAN4/5 LAN5 LAN3 JSMB1 JPTG1 COM2 SRW2 JNCSI1 JBT1 JIPMB1 JMD2 KEY-M PCIE3/SATA3 JSEL1 JSD1 SATA DOM POWER A2SDV-8C-TLN5F REV:1.02 JPW1 DESIGNED IN USA I-SATA1 I-SATA0 SRW4 NIC NIC RST X OH/FF JPV1 USB6(3.0) FANA FAN4 FAN3 FAN2 FAN1...
  • Page 28 LAN2/ LAN5 LAN3 JSMB1 JPTG1 COM2 SRW2 JNCSI1 JBT1 JIPMB1 JMD2 KEY-M PCIE3/SATA3 JSEL1 JSD1 SATA DOM POWER A2SDV-8C-TLN5F REV:1.02 JPW1 DESIGNED IN USA I-SATA1 I-SATA0 SRW4 RST X OH/FF NIC NIC JPV1 USB6(3.0) FANA FAN4 FAN3 FAN2 FAN1 LED1...
  • Page 29 4. USB6 LAN5 LAN3 JSMB1 JPTG1 COM2 SRW2 JNCSI1 JBT1 JIPMB1 JMD2 KEY-M PCIE3/SATA3 JSEL1 JSD1 SATA DOM POWER A2SDV-8C-TLN5F REV:1.02 JPW1 DESIGNED IN USA I-SATA1 I-SATA0 SRW4 NIC NIC RST X OH/FF JPV1 USB6(3.0) FAN2 FAN1 FANA FAN4 FAN3...
  • Page 30 LAN2/ LAN5 LAN3 JSMB1 JPTG1 COM2 SRW2 JNCSI1 JBT1 JIPMB1 JMD2 KEY-M PCIE3/SATA3 JSEL1 JSD1 SATA DOM POWER A2SDV-8C-TLN5F REV:1.02 JPW1 DESIGNED IN USA I-SATA1 I-SATA0 SRW4 NIC NIC RST X OH/FF JPV1 USB6(3.0) FANA FAN4 FAN3 FAN2 FAN1 LED1...

  • Page 31: Front Control Panel

    JF1 contains header pins for various buttons and indicators that are normally located on a control panel at the front of the chassis. These connectors are designed specifically for use with Supermicro chassis. See the figure below for the descriptions of the front control panel buttons and LED indicators.
  • Page 32 A2SDV-8C/-12C+/-16C-TLN5F User's Manual Power Button The Power Button connection is located on pins 1 and 2 of JF1. Momentarily contacting both pins will power on/off the system. This button can also be configured to function as a suspend button (with a setting in the BIOS - see Chapter 4). To turn off the power when the system is in suspend mode, press the button for 4 seconds or longer.
  • Page 33 Chapter 2: Installation Overheat (OH)/Fan Fail Connect an LED cable to pins 7 and 8 of the Front Control Panel to use the Overheat/Fan Fail LED connections. The LED on pin 8 provides warnings of overheat or fan failure. Refer to the tables below for pin definitions.
  • Page 34 A2SDV-8C/-12C+/-16C-TLN5F User's Manual HDD LED The HDD LED connection is located on pins 13 and 14 of JF1. Attach a cable to to show hard drive activity status. Refer to the table below for pin definitions. HDD LED Pin Definitions (JF1) Pin# Definition 3.3V Stdby...
  • Page 35 Chapter 2: Installation NMI Button The non-maskable interrupt button header is located on pins 19 and 20 of JF1. Refer to the table below for pin definitions. NMI Button Pin Definitions (JF1) Pins Definition Control Ground Power Fail LED Connect an LED cable to Power Fail connections on pins 5 and 6 of JF1 to provide warnings for a power failure.

  • Page 36: Connectors

    LAN2/ LAN5 LAN3 JSMB1 JPTG1 COM2 SRW2 JNCSI1 JBT1 JIPMB1 JMD2 KEY-M PCIE3/SATA3 JSEL1 JSD1 SATA DOM POWER A2SDV-8C-TLN5F REV:1.02 JPW1 DESIGNED IN USA I-SATA1 I-SATA0 SRW4 NIC NIC RST X OH/FF JPV1 USB6(3.0) FANA FAN2 FAN1 FAN4 FAN3 LED1...
  • Page 37 LAN2/ LAN3 LAN5 JSMB1 JPTG1 COM2 SRW2 JNCSI1 JBT1 JIPMB1 JMD2 KEY-M PCIE3/SATA3 JSEL1 JSD1 SATA DOM POWER A2SDV-8C-TLN5F REV:1.02 JPW1 DESIGNED IN USA I-SATA1 I-SATA0 SRW4 NIC NIC RST X OH/FF JPV1 USB6(3.0) FAN2 FAN1 FANA FAN4 FAN3 LED1...

  • Page 38: Headers

    COM2 SRW2 JNCSI1 JBT1 5. FANA JIPMB1 6. FANB JMD2 KEY-M PCIE3/SATA3 7. Speaker Header JSEL1 JSD1 SATA DOM POWER A2SDV-8C-TLN5F REV:1.02 JPW1 DESIGNED IN USA I-SATA1 I-SATA0 SRW4 NIC NIC RST X OH/FF JPV1 USB6(3.0) FAN2 FAN1 FANA FAN4...
  • Page 39 LAN2/ LAN5 LAN3 JSMB1 JPTG1 COM2 SRW2 JNCSI1 JBT1 JIPMB1 JMD2 KEY-M PCIE3/SATA3 JSEL1 JSD1 SATA DOM POWER A2SDV-8C-TLN5F REV:1.02 JPW1 DESIGNED IN USA I-SATA1 I-SATA0 SRW4 NIC NIC RST X OH/FF JPV1 USB6(3.0) FANA FAN2 FAN1 FAN4 FAN3 LED1...
  • Page 40 LAN2/ LAN5 LAN3 JSMB1 JPTG1 COM2 SRW2 JNCSI1 JBT1 JIPMB1 JMD2 KEY-M PCIE3/SATA3 JSEL1 JSD1 SATA DOM POWER A2SDV-8C-TLN5F REV:1.02 JPW1 DESIGNED IN USA I-SATA1 I-SATA0 SRW4 RST X OH/FF NIC NIC JPV1 USB6(3.0) FANA FAN4 FAN3 FAN2 FAN1 LED1...
  • Page 41 LAN2/ LAN5 LAN3 JSMB1 JPTG1 COM2 SRW2 JNCSI1 JBT1 JIPMB1 JMD2 KEY-M PCIE3/SATA3 JSEL1 JSD1 SATA DOM POWER A2SDV-8C-TLN5F REV:1.02 JPW1 DESIGNED IN USA I-SATA1 I-SATA0 SRW4 NIC NIC RST X OH/FF JPV1 USB6(3.0) FANA FAN4 FAN3 FAN2 FAN1 LED1...
  • Page 42 LAN2/ LAN5 LAN3 JSMB1 JPTG1 COM2 SRW2 JNCSI1 JBT1 JIPMB1 JMD2 KEY-M PCIE3/SATA3 JSEL1 JSD1 SATA DOM POWER A2SDV-8C-TLN5F REV:1.02 JPW1 DESIGNED IN USA I-SATA1 I-SATA0 SRW4 JBR1 NIC NIC RST X OH/FF JPV1 USB6(3.0) FANA FAN4 FAN3 FAN2 FAN1...
  • Page 43 LAN3 4. JMD2 (M.2 M-Key) JSMB1 JPTG1 COM2 SRW2 JNCSI1 JBT1 JIPMB1 JMD2 KEY-M PCIE3/SATA3 JSEL1 JSD1 SATA DOM POWER A2SDV-8C-TLN5F REV:1.02 JPW1 DESIGNED IN USA I-SATA1 I-SATA0 SRW4 NIC NIC RST X OH/FF JPV1 USB6(3.0) FANA FAN4 FAN3 FAN2...
  • Page 44 LAN2/ LAN5 LAN3 JSMB1 JPTG1 COM2 SRW2 JNCSI1 JBT1 JIPMB1 JMD2 KEY-M PCIE3/SATA3 JSEL1 JSD1 SATA DOM POWER A2SDV-8C-TLN5F REV:1.02 JPW1 DESIGNED IN USA I-SATA1 I-SATA0 SRW4 NIC NIC RST X OH/FF JPV1 USB6(3.0) FANA FAN4 FAN3 FAN2 FAN1 LED1...

  • Page 45: Jumper Settings

    Chapter 2: Installation 2.7 Jumper Settings How Jumpers Work To modify the operation of the motherboard, jumpers can be used to choose between optional settings. Jumpers create shorts between two pins to change the function of the connector. Pin 1 is identified with a square solder pad on the printed circuit board. See the diagram below for an example of jumping pins 1 and 2.
  • Page 46 LAN2/ LAN5 LAN3 JSMB1 JPTG1 COM2 SRW2 JNCSI1 JBT1 JIPMB1 JMD2 KEY-M PCIE3/SATA3 JSEL1 JSD1 SATA DOM POWER A2SDV-8C-TLN5F REV:1.02 JPW1 DESIGNED IN USA I-SATA1 I-SATA0 SRW4 NIC NIC RST X OH/FF JPV1 USB6(3.0) FAN2 FAN1 FANA FAN4 FAN3 LED1...
  • Page 47 LAN2/ LAN5 LAN3 JSMB1 JPTG1 COM2 SRW2 JNCSI1 JBT1 JIPMB1 JMD2 KEY-M PCIE3/SATA3 JSEL1 JSD1 SATA DOM POWER A2SDV-8C-TLN5F REV:1.02 JPW1 DESIGNED IN USA I-SATA1 I-SATA0 SRW4 NIC NIC RST X OH/FF JPV1 USB6(3.0) FANA FAN4 FAN3 FAN2 FAN1 LED1...
  • Page 48 LAN2/ LAN5 LAN3 JSMB1 JPTG1 COM2 SRW2 JNCSI1 JBT1 JIPMB1 JMD2 KEY-M PCIE3/SATA3 JSEL1 JSD1 SATA DOM POWER A2SDV-8C-TLN5F REV:1.02 JPW1 DESIGNED IN USA I-SATA1 I-SATA0 SRW4 NIC NIC RST X OH/FF JPV1 USB6(3.0) FAN2 FAN1 FANA FAN4 FAN3 LED1...
  • Page 49 LAN2/ LAN5 LAN3 JSMB1 JPTG1 COM2 SRW2 JNCSI1 JBT1 JIPMB1 JMD2 KEY-M PCIE3/SATA3 JSEL1 JSD1 SATA DOM POWER A2SDV-8C-TLN5F REV:1.02 JPW1 DESIGNED IN USA I-SATA1 I-SATA0 SRW4 NIC NIC RST X OH/FF JPV1 USB6(3.0) FANA FAN4 FAN3 FAN2 FAN1 LED1...
  • Page 50 LAN2/ LAN5 LAN3 JSMB1 JPTG1 COM2 SRW2 JNCSI1 JBT1 JIPMB1 JMD2 KEY-M PCIE3/SATA3 JSEL1 JSD1 SATA DOM POWER A2SDV-8C-TLN5F REV:1.02 JPW1 DESIGNED IN USA I-SATA1 I-SATA0 SRW4 NIC NIC RST X OH/FF JPV1 USB6(3.0) FANA FAN4 FAN3 FAN2 FAN1 LED1...

  • Page 51: Led Indicators

    LAN2/ LAN5 LAN3 JSMB1 JPTG1 COM2 SRW2 JNCSI1 JBT1 JIPMB1 JMD2 KEY-M PCIE3/SATA3 JSEL1 JSD1 SATA DOM POWER A2SDV-8C-TLN5F REV:1.02 JPW1 DESIGNED IN USA I-SATA1 I-SATA0 SRW4 NIC NIC RST X OH/FF JPV1 USB6(3.0) FAN2 FAN1 FANA FAN4 FAN3 LED1...
  • Page 52 LAN2/ LAN5 LAN3 JSMB1 JPTG1 COM2 SRW2 JNCSI1 JBT1 JIPMB1 JMD2 KEY-M PCIE3/SATA3 JSEL1 JSD1 SATA DOM POWER A2SDV-8C-TLN5F REV:1.02 JPW1 DESIGNED IN USA I-SATA1 I-SATA0 SRW4 NIC NIC RST X OH/FF JPV1 USB6(3.0) FANA FAN2 FAN1 FAN4 FAN3 LED1...

  • Page 53: Chapter 3 Troubleshooting

    Chapter 3: Troubleshooting Chapter 3 Troubleshooting 3.1 Troubleshooting Procedures Use the following procedures to troubleshoot your system. If you have followed all of the procedures below and still need assistance, refer to the ‘Technical Support Procedures’ and/ or ‘Returning Merchandise for Service’ section(s) in this chapter. Always disconnect the AC power cord before adding, changing or installing any non hot-swap hardware components.

  • Page 54: System Boot Failure

    A2SDV-8C/-12C+/-16C-TLN5F User's Manual 3. Remove all memory modules and turn on the system (if the alarm is on, check the specs of memory modules, reset the memory or try a different one). System Boot Failure If the system does not display POST or does not respond after the power is turned on, check the following: 1.

  • Page 55: Losing The System's Setup Configuration

    Chapter 3: Troubleshooting Losing the System's Setup Configuration 1. Make sure that you are using a high-quality power supply. A poor-quality power supply may cause the system to lose the CMOS setup information. Refer to Section 2-7 for details on recommended power supplies. 2.
  • Page 56 A2SDV-8C/-12C+/-16C-TLN5F User's Manual 3. Using the minimum configuration for troubleshooting: Remove all unnecessary components (starting with add-on cards first), and use the minimum configuration (but with the CPU and a memory module installed) to identify the trouble areas. Refer to the steps listed in Section A above for proper troubleshooting procedures.

  • Page 57: Technical Support Procedures

    Before contacting Technical Support, please take the following steps. Also, please note that as a motherboard manufacturer, Supermicro also sells motherboards through its channels, so it is best to first check with your distributor or reseller for troubleshooting services. They should know of any possible problems with the specific system configuration that was sold to you.

  • Page 58: Frequently Asked Questions

    Note: The SPI BIOS chip used on this motherboard cannot be removed. Send your motherboard back to our RMA Department at Supermicro for repair. For BIOS Recovery instructions, please refer to the AMI BIOS Recovery Instructions posted at http://www.

  • Page 59: Battery Removal And Installation

    Chapter 3: Troubleshooting 3.4 Battery Removal and Installation Battery Removal To remove the onboard battery, follow the steps below: 1. Power off your system and unplug your power cable. 2. Locate the onboard battery as shown below. 3. Using a tool such as a pen or a small screwdriver, push the battery lock outwards to unlock it.

  • Page 60: Returning Merchandise For Service

    Shipping and handling charges will be applied for all orders that must be mailed when service is complete. For faster service, RMA authorizations may be requested online (http://www.supermicro.com/ support/rma/). This warranty only covers normal consumer use and does not cover damages incurred in shipping or from failure due to the alteration, misuse, abuse or improper maintenance of products.

  • Page 61: Chapter 4 Bios

    Chapter 4: BIOS Chapter 4 BIOS 4.1 Introduction This chapter describes the AMIBIOS™ Setup utility for the A2SDV-TLN5F series motherboard. The BIOS is stored on a chip and can be easily upgraded using a flash program. Note: Due to periodic changes to the BIOS, some settings may have been added or deleted and might not yet be recorded in this manual.

  • Page 62: Main Setup

    Note: The time is in the 24-hour format. For example, 5:30 P.M. appears as 17:30:00. The date's default value is the BIOS build date after RTC reset. Supermicro A2SDV-16C-TLN5F BIOS Version This item displays the version of the BIOS ROM used in the system.
  • Page 63 Chapter 4: BIOS Memory Information Total Memory This item displays the total size of memory available in the system. Memory Speed This item displays the default speed of the memory modules installed in the system.

  • Page 64: Advanced

    A2SDV-8C/-12C+/-16C-TLN5F User's Manual 4.3 Advanced Use this menu to configure Advanced settings. Warning: Take caution when changing the Advanced settings. An incorrect value, a very high DRAM frequency or an incorrect BIOS timing setting may cause the system to malfunction. When this occurs, restore to default manufacturer settings.
  • Page 65 Chapter 4: BIOS Power Configuration Watch Dog Function If enabled, the Watch Dog timer will allow the system to reboot when it is inactive for more than 5 minutes. The options are Disabled and Enabled. Power Button Function This feature controls how the system shuts down when the power button is pressed. Select 4 Seconds Override for the user to power off the system after pressing and holding the power button for 4 seconds or longer.
  • Page 66 A2SDV-8C/-12C+/-16C-TLN5F User's Manual Select Enable to activate TM1 support for system thermal monitoring. TM1 allows the CPU to regulate its power consumption based upon the modulation of the CPU Internal clock when the CPU temperature reaches a pre-defined overheating threshold. The options are Disable and Enable.
  • Page 67 Chapter 4: BIOS L1 Prefetcher If enabled, the hardware prefetcher will prefetch streams of data and instructions from the main memory to the L1 cache to improve CPU performance. The options are Enable and Disable. L2 Prefetcher If enabled, the hardware prefetcher will prefetch streams of data and instructions from the main memory to the L2 cache to improve CPU performance.
  • Page 68 A2SDV-8C/-12C+/-16C-TLN5F User's Manual AES-NI Select Enable to use the Intel Advanced Encryption Standard (AES) New Instructions (NI) to ensure data security. The options are Disable and Enable. Lock PACKAGE_RAPL_LIMIT Use this feature to lock the MSR 0x610 bit. The options are Disable and Enable. *If the feature above is set to Disable, the next three features will be available for configuration: PL1 Time Window...
  • Page 69 Chapter 4: BIOS VT-d Select Enabled to enable Intel Virtualization Technology support for Direct I/O VT-d by reporting the I/O device assignments to VMM through the DMAR ACPI Tables. This feature offers fully-protected I/O resource-sharing across the Intel platforms, providing the user with greater reliability, security and availability in networking and data-sharing.
  • Page 70 A2SDV-8C/-12C+/-16C-TLN5F User's Manual Patrol Scrub Period Use this feature to select the Patrol Scrub period. The options are 24 hours, 10 hours, 4 hours, and 1 hour. Demand Scrub Enable Demand Scrubbing is a process that allows the CPU to correct correctable memory errors found in a memory module.
  • Page 71 Chapter 4: BIOS South Bridge Configuration  South Bridge Configuration • USB Module Version • USB Controllers • USB Devices Legacy USB Support Select Enabled to support onboard legacy USB devices. Select Auto to disable legacy support if there are no legacy USB devices present. Select Disable to have all USB devices available for EFI applications only.
  • Page 72 A2SDV-8C/-12C+/-16C-TLN5F User's Manual SATA Configuration   SATA1 SATA 1 Enable controller This item enables or disables the onboard SATA controller supported by the processor. The options are Enabled and Disabled. SATA 1 LPM (Link Power Management) When this item is set to Enabled, the SATA AHCI controller manages the power usage of the SATA link.
  • Page 73 Chapter 4: BIOS  I-SATA (M.2 - B Key) ~ I-SATA (M.2 M Key) This following information is displayed for each M.2 drive entry: • Device Information • Device Size Enable/disable port Use this feature to disable or enable the SATA port number. The options are Enabled and Disabled.
  • Page 74 A2SDV-8C/-12C+/-16C-TLN5F User's Manual PCIe/PCI/PnP Configuration  The following PCI information will be displayed: • PCI Bus Driver Version • PCI Devices Common Settings: Above 4G Decoding (Available if the system supports 64-bit PCI decoding) Select Enabled to decode a PCI device that supports 64-bit in the space above 4G Address. The options are Disabled and Enabled.
  • Page 75 Chapter 4: BIOS KEY-B SATA3/USB3 OPROM Use this item to select the firmware type for the add-on card for this slot. The options are Disabled, Legacy, and EFI. KEY-M PCIE3/SATA3 OPROM Use this item to select the firmware type for the add-on card for this slot. The options are Disabled, Legacy, and EFI.
  • Page 76 A2SDV-8C/-12C+/-16C-TLN5F User's Manual Super IO Configuration  Super IO Chip AST2400  Serial Port 1 Configuration COM1 Serial Port 1 Select Enabled to enable the onboard serial port specified by the user. The options are Disabled and Enabled. Device Settings This feature displays the base I/O port address and the Interrupt Request address of a serial port specified by the user.
  • Page 77 Chapter 4: BIOS Serial Port 2 Attribute Use this feature to select the mode for serial port 2. The options are SOL and COM. Serial Port Console Redirection  COM 1 Console Redirection Select Enabled to enable COM Port 1 for Console Redirection, which will allow a client machine to be connected to a host machine at a remote site for networking.
  • Page 78 A2SDV-8C/-12C+/-16C-TLN5F User's Manual COM1 Stop Bits A stop bit indicates the end of a serial data packet. Select 1 Stop Bit for standard serial data communication. Select 2 Stop Bits if slower devices are used. The options are 1 and 2. COM1 Flow Control Use this item to set the flow control for Console Redirection to prevent data loss caused by buffer overflow.
  • Page 79 Chapter 4: BIOS SOL/COM2 Terminal Type Use this feature to select the target terminal emulation type for Console Redirection. Select VT100 to use the ASCII Character set. Select VT100+ to add color and function key support. Select ANSI to use the Extended ASCII Character Set. Select VT-UTF8 to use UTF8 encoding to map Unicode characters into one or more bytes.
  • Page 80 A2SDV-8C/-12C+/-16C-TLN5F User's Manual SOL/COM2 Resolution 100x31 Select Enabled for extended-terminal resolution support. The options are Disabled and Enabled. SOL/COM2 Putty KeyPad This feature selects Function Keys and KeyPad settings for Putty, which is a terminal emulator designed for the Windows OS. The options are VT100, LINUX, XTERMR6, SCO, ESCN, and VT400.
  • Page 81 Chapter 4: BIOS Flow Control Use this feature to set the flow control for Console Redirection to prevent data loss caused by buffer overflow. Send a "Stop" signal to stop sending data when the receiving buffer is full. Send a "Start" signal to start sending data when the receiving buffer is empty. The options are None, Hardware RTS/CTS, and Software Xon/Xoff.
  • Page 82 A2SDV-8C/-12C+/-16C-TLN5F User's Manual Pending operation Use this item to schedule a TPM-related operation to be performed by a security device for system data integrity. Your system will reboot to carry out a pending TPM operation. The options are None and TPM Clear. Note: Your system will reboot to carry out a pending TPM operation.
  • Page 83 Chapter 4: BIOS SHA256 PCR Bank Use this item to disable or enable the SHA256 Platform Configuration Register (PCR) bank for the installed TPM device. The options are Disabled and Enabled. Pending operation Use this item to schedule a TPM-related operation to be performed by a security device for system data integrity.
  • Page 84 A2SDV-8C/-12C+/-16C-TLN5F User's Manual iSCSI Configuration  iSCSI Initiator Name This feature allows the user to enter the unique name of the iSCSI Initiator in IQN format. Once the name of the iSCSI Initiator is entered into the system, configure the proper settings for the following items.
  • Page 85 Chapter 4: BIOS Device Name This item displays the adapter device name. Chip Type This item displays the network adapter chipset name. PCI Device ID This item displays the device ID number. PCI Address This item displays the PCI address for this computer. PCI addresses are three two-digit hexadecimal numbers.

  • Page 86: Event Logs

    A2SDV-8C/-12C+/-16C-TLN5F User's Manual 4.4 Event Logs Use this menu to configure Event Log settings. Change SMBIOS Event Log Settings Enabling/Disabling Options PCIe ELog Support Use this feature to enable or disable PCIe error logging suport. The options are Disabled and Enabled. Memory ELog Support Use this feature to enable or disable memory error logging suport.
  • Page 87 Chapter 4: BIOS Erasing Settings Erase Event Log Select Enabled to erase all error events in the SMBIOS (System Management BIOS) log before an event logging is initialized at bootup. The options are No, Yes, Next reset, and Yes, Every reset. When Log is Full Select Erase Immediately to immediately erase all errors in the SMBIOS event log when the event log is full.

  • Page 88: Ipmi

    A2SDV-8C/-12C+/-16C-TLN5F User's Manual 4.5 IPMI Use this menu to configure Intelligent Platform Management Interface (IPMI) settings. BMC Firmware Revision This feature indicates the IPMI firmware revision used in your system. IPMI Status This feature indicates the status of the IPMI firmware installed in your system. System Event Log Enabling/Disabling Options SEL Components...
  • Page 89 Chapter 4: BIOS When SEL is Full This feature allows the user to determine what the BIOS should do when the system event log is full. Select Erase Immediately to erase all events in the log when the system event log is full.
  • Page 90 IPMI features. The Disable option is for applications that require faster power on time wthout using Supermicro Update Manager (SUM) or extended IPMI features. The BMC network configuration in the BIOS setup is also invalid when IPMI Function Support is disabled.

  • Page 91: Security

    Chapter 4: BIOS 4.6 Security Use this menu to configure Security settings. Password Check Select Setup for the system to check for a password at Setup. Select Always for the system to check for a password at bootup or upon entering the BIOS Setup utility. The options are Setup and Always.
  • Page 92 A2SDV-8C/-12C+/-16C-TLN5F User's Manual Enable Secure Boot Select Enable for secure boot support to ensure system security at bootup. The options are Disabled and Enabled. Secure Boot Mode This feature allows the user to select the desired secure boot mode for the system. The options are Standard and Custom.
  • Page 93 Chapter 4: BIOS  Key Exchange Key (KEK) Set New Select Yes to load the KEK from the manufacturer's defaults. Select No to load the KEK from a file. The options are Yes and No. Append Select Yes to add the KEK from the manufacturer's defaults list to the existing KEK. Select No to load the KEK from a file.
  • Page 94 A2SDV-8C/-12C+/-16C-TLN5F User's Manual  OsRecovery Signature This item uploads and installs an OSRecovery Signature. You may insert a factory default key or load from a file. The file formats accepted are: 1) Public Key Certificate a. EFI Signature List b. EFI CERT X509 (DER Encoded) c.

  • Page 95: Boot

    Chapter 4: BIOS 4.7 Boot Use this menu to configure Boot settings: Boot mode select Use this feature to select the boot mode for bootable devices in the system. The options are LEGACY, UEFI, and DUAL. Fixed Boot Order Priorities This option prioritizes the order of bootable devices that the system boots from.
  • Page 96 A2SDV-8C/-12C+/-16C-TLN5F User's Manual • UEFI Boot Option #8 • UEFI Boot Option #9  UEFI Application Boot Priorities • Boot Option # - This feature sets the system boot order of detected devices. The options are [the list of detected boot device(s)] and Disable. ...

  • Page 97: Save & Exit

    Chapter 4: BIOS 4.8 Save & Exit Use this menu to save settings and exit the BIOS. Save Options Save Changes and Reset When you have completed the system configuration changes, select this option to save all changes made and reset the system. Discard Changes and Exit Select this option to quit the BIOS Setup without making any permanent changes to the system configuration and reboot the computer.
  • Page 98 A2SDV-8C/-12C+/-16C-TLN5F User's Manual Default Options Restore Optimized Defaults To set this feature, select Restore Optimized Defaults and press <Enter>. These are factory settings designed for maximum system performance but not for maximum stability. Save as User Defaults To set this feature, select Save as User Defaults from the Exit menu and press <Enter>. This enables the user to save any changes to the BIOS setup for future use.

  • Page 99: Appendix A Bios Codes

    Appendix A: BIOS Codes Appendix A BIOS Codes BIOS Error POST (Beep) Codes During the POST (Power-On Self-Test) routines, which are performed upon each system boot, errors may occur. Non-fatal errors are those which, in most cases, allow the system to continue to boot. These error messages normally appear on the screen.

  • Page 100: Appendix B Software Installation

    Appendix B Software Installation B.1 Installing Software Programs The Supermicro FTP site contains drivers and utilities for your system at ftp://ftp.supermicro. com. Some of these must be installed, such as the chipset driver. After accessing the FTP site, go into the CDR_Images directory and locate the ISO file for your motherboard.
  • Page 101 SuperDoctor ® The Supermicro SuperDoctor 5 is a hardware monitoring program that functions in a command-line or web-based interface in Windows and Linux operating systems. The program monitors system health information, such as CPU temperature, system voltages, system power consumption, and fan speed, and provides alerts via email or the Simple Network Management Protocol (SNMP).

  • Page 102: Appendix C Standardized Warning Statements

    The following statements are industry standard warnings, provided to warn the user of situations which have the potential for bodily injury. Should you have questions or experience difficulty, contact Supermicro's Technical Support department for assistance. Only certified technicians should attempt to install or configure components.
  • Page 103 Appendix C: Warning Statements Attention Danger d'explosion si la pile n'est pas remplacée correctement. Ne la remplacer que par une pile de type semblable ou équivalent, recommandée par le fabricant. Jeter les piles usagées conformément aux instructions du fabricant. ¡Advertencia! Existe peligro de explosión si la batería se reemplaza de manera incorrecta.

  • Page 104: Product Disposal

    A2SDV-8C/-12C+/-16C-TLN5F User's Manual Product Disposal Warning! Ultimate disposal of this product should be handled according to all national laws and regulations. 製品の廃棄 この製品を廃棄処分する場合、 国の関係する全ての法律 ・ 条例に従い処理する必要があります。 警告 本产品的废弃处理应根据所有国家的法律和规章进行。 警告 本產品的廢棄處理應根據所有國家的法律和規章進行。 Warnung Die Entsorgung dieses Produkts sollte gemäß allen Bestimmungen und Gesetzen des Landes erfolgen.

  • Page 105: Appendix D Uefi Bios Recovery

    Warning: Do not upgrade the BIOS unless your system has a BIOS-related issue. Flashing the wrong BIOS can cause irreparable damage to the system. In no event shall Supermicro be liable for direct, indirect, special, incidental, or consequential damages arising from a BIOS update.
  • Page 106 Directory of a USB device or a writeable CD/DVD. Note: If you cannot locate the "Super.ROM" file in your driver disk, visit our website at www.supermicro.com to download the BIOS image into a USB flash device and rename it "Super.ROM" for BIOS recovery use.
  • Page 107 Appendix D: UEFI BIOS Recovery 4. After locating the new BIOS binary image, the system will enter the BIOS Recovery menu as shown below. Note: At this point, you may decide if you want to start the BIOS recovery. If you decide to proceed with BIOS recovery, follow the procedures below.
  • Page 108 A2SDV-8C/-12C+/-16C-TLN5F User's Manual 6. After the BIOS recovery process is completed, press any key to reboot the system. 7. Using a different system, extract the BIOS package into a USB flash drive. 8. Press <Del> continuously to enter the BIOS setup utility. Set the item, Boot Option #1, to [UEFI AP:UEFI: Built-in EFI Shell].
  • Page 109 Appendix D: UEFI BIOS Recovery 9. When the UEFI Shell prompt appears, type fs# to change the device directory path. Go to the directory which contains the BIOS package extracted earlier from Step 7. Enter flash.nsh BIOSname.### at the prompt to start the BIOS update process. Note: Do not interrupt this process until the BIOS flashing is complete.

  • Page 110: Appendix E Dual Boot Block

    A2SDV-8C/-12C+/-16C-TLN5F User Manual Appendix E Dual Boot Block E.1 Introduction This motherboard supports the Dual Boot Block feature, which is the last-ditch mechanism to recover the BIOS boot block. This section provides an introduction to the feature. BIOS Boot Block A BIOS boot block is the minimum BIOS loader required to enable necessary hardware components for the BIOS crisis recovery flash that will update the main BIOS block.
  • Page 111 Appendix E: Dual Boot Block E.2 Steps to Reboot the System by Using Jumper JBR1 1. Power down the system. 2. Close pins 2-3 on jumper JBR1 and power on the system. 3. Follow the BIOS recovery SOP listed in the previous chapter (Appendix D). 4.

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