Casio Exilim EX-ZR500 User Manual page 187

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Problem
Playback
The color of the
playback image is
different from what
appears on the
monitor screen
when shooting.
Images are not
displayed.
Images cannot be
edited (with White
Balance,
Brightness, Resize,
Trimming,
Rotation).
File Deletion
A file cannot be
deleted.
Other
The wrong date
and time are
displayed, or the
wrong date and
time are being
stored along with
image data.
The messages on
the display are in
the wrong
language.
Images cannot be
transferred over a
USB connection.
Possible Cause and Recommended Action
Sunlight or light from another source may be shining directly
into the lens when you are shooting. Position the camera so
sunlight does not shine directly into the lens.
This camera cannot display non-DCF images recorded onto a
memory card using another digital camera.
Note that you cannot edit the following types of snapshots.
• Snapshots created using MOTION PRINT
• CS group snapshots
• Movies
• Panorama Image
• Snapshots recorded with another camera
1)The file may be protected. Unprotect the file (page 129).
2)"Delete Key" setting may be "Disabled". Change the setting to
"Enabled" (page 162).
The date and time setting is off. Set the correct date and time
(page 164).
The wrong display language is selected. Change the display
language setting (page 165).
1)The USB cable may not be connected securely. Check all
connections.
2)The wrong USB communication protocol is selected. Select
the correct USB communication protocol in accordance with
the type of device you are connecting (pages 144, 147).
3)If the camera is not turned on, turn it on.
4)Your computer may not be able to recognize the camera if
you connect via a USB hub. Always connect directly to the
computer's USB port.
187
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