Obtaining Service - Cardio Theater xTV900 Installation And Maintenance Manual

Obtaining Service

Do not attempt to service the Cardio Theater xTV-9R Receiver,
except as explained in this guide. For information about product
operation or service, refer to the Cardio Theater web site at
www.cardiotheater.com, or contact an authorized Cardio Theater
Technical Support Representative at 1-800-776-6695 or
service@cardiotheater.com. Representatives are available to serve
you from 6:00 am to 5:00 pm, Monday through Friday, U.S.A. Pacific
Time.
Returning Equipment to Cardio Theater
To return equipment to Cardio Theater for any reason, you must
contact Cardio Theater Technical Support and obtain a Return
Authorization Number (RMA). When requesting the RMA number,
explain why you are returning the equipment, for example you
ordered too many receivers and the extra receiver can be returned to
stock, or the equipment needs repairs.
Important: Equipment must be shipped with an RMA number in
order for Cardio Theater to process it. Any equipment received
without an RMA number will be returned to the sender.
Installation and Maintenance Guide: Before You Begin 6