Troubleshooting - Lexmark ADF Card Copy Administrator's Manual

Troubleshooting

Troubleshooting
A network destination stopped working or is invalid
Try one or more of the following:
M
AKE SURE THAT THE DESTINATION IS SHARED AND HAS A VALID NETWORK ADDRESS
From the Embedded Web Server, access the configuration page for the application, and then confirm the destination
network address.
M
AKE SURE THAT THE PRINTER IS CONNECTED TO THE NETWORK
For more information, see the Networking Guide.
M
AKE SURE THAT THE USER NAME AND PASSWORD ARE CORRECT
M
AKE SURE TO SPECIFY THE DOMAIN INFORMATION OF THE SOURCE FILE
To obtain the network address of the computer that contains the source file, contact your administrator.
1
From the Embedded Web Server, access the configuration page for the application.
2
Edit the network settings.
Note: Some applications require changing the settings from the profile page.
3
Apply the changes.
C
HECK THE SYSTEM LOG
1
Open a Web browser, and then type the printer IP address.
Note: View the IP address in the TCP/IP section of the Network/Ports menu.
2
Click Settings or Configuration.
3
Depending on your printer model, do one of the following:
• Click Apps > Apps Management.
• Click Device Solutions > Solutions (eSF).
• Click Embedded Solutions.
4
Click System > Log.
5
Select and submit the appropriate filters to view the log entries.
8