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After-sales service
Our after-sales service is there for you if your appliance needs
to be repaired. We will always find the right solution in order to
avoid unnecessary visits from a service technician.
E number and FD number
When calling us, please give the product number (E no.) and
the production number (FD no.) so that we can provide you with
the correct advice. The rating plate bearing these numbers can
be found on the lower left-hand side when you open the
appliance door.
You can make a note of the numbers of your appliance and the
telephone number of the after-sales service in the space below
to save time should it be required.
E no.
After-sales service
O
Environmental protection
Environmentally-friendly disposal
Dispose of packaging in an environmentally-friendly manner.
This appliance is labelled in accordance with European
Directive 2012/19/EU concerning used electrical and
electronic appliances (waste electrical and electronic
equipment - WEEE). The guideline determines the
framework for the return and recycling of used
appliances as applicable throughout the EU.
Tables and tips
The tables contain a selection of dishes which are particularly
suitable for your combination steam oven. You can find out
which operating mode, accessories and cooking time to select.
Unless otherwise stated, the information given applies to
inserting accessories when the appliance is cold.
Accessories
Use the accessories provided.
When steaming in the perforated cooking container, always
insert the baking tray underneath. Dripping liquid is caught.
Ovenware
When using ovenware, always place it in the middle of the wire
rack.
Ovenware must be heat and steam resistant. Cooking times are
increased when thick-walled ovenware is used.
28
FD no.
Please note that there will be a fee for a visit by a service
technician in the event of a malfunction, even during the
warranty period.
Please find the contact data of all countries in the enclosed
customer service list.
To book an engineer visit and product advice
0844 8928989
GB
Calls from a BT landline will be charged at up to
3 pence per minute. A call set-up fee of up to 6 pence
may apply.
01450 2655
IE
0.03 € per minute at peak. Off peak 0.0088 € per
minute.
Trust the expertise of the manufacturer, and rest assured that
the repair will be carried out by trained service technicians
using original spare parts for your domestic appliance.
Tips for saving energy
Only preheat the appliance if this is specified in the recipe or
■
in the operating instructions table.
Open the appliance door as infrequently as possible while
■
the food is cooking.
Use dark, black lacquered or enamelled baking tins for
■
baking. They absorb the heat particularly well.
It is best to bake several cakes one after the other. The
■
combination steam oven will still be hot. This reduces the
baking time for the second cake. You can also place two loaf
tins next to each other.
If the cooking time is relatively long, you can switch off the
■
combination steam oven 10 minutes before the end of the
cooking time and use the oven's residual heat to complete
the cooking process.
When steaming, you can cook on several levels at the same
■
time. When preparing foods with different cooking times,
those with the longest cooking time should be placed in the
oven first.
Food which would normally be prepared in a bain-marie should
always be covered with foil (e.g. when melting chocolate).
Grease filter
Leave the grease filter in the cooking compartment for all
applications.
Steam cooking
Steaming is a particularly gentle way of cooking food. The
steam surrounds the dish thereby preventing a loss of nutrients
from the food. Cooking takes place without excess pressure.
As a result, the shape, colour and typical aroma of the dishes
are retained.
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