Do you have a question about the DIALOGUE III and is the answer not in the manual?
Questions and answers
John Sevilla
February 4, 2025
Hello, I **** trying to figure out how to get the display to come up on one of these. Nothing happens at all when I turn it on as well as type on any key. I've tried cntrl 7 and cntrl (the entire top row) and nothing shows up on the display.
1 comments:
Mr. Anderson
February 10, 2025
To troubleshoot a display issue on an Ameriphone DIALOGUE III, follow these steps:
1. No Number to Dial Message: The device only remembers the last number dialed from the keyboard. If no number was previously dialed, this message may appear.
2. No Direct Connect Message: Ensure both ends of the phone cord are firmly plugged in.
3. Garbled Message on Screen: Make sure the handset is firmly coupled to the acoustic cups.
If the issue persists, contact Ameriphone or your authorized dealer for assistance.
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Ameriphone Warranty. Do ment, or equipment malfunctions, may give the not open this product except as may be telecommunications company cause to request the directed in this owner’s manual.
TABLE OF CONTENTS CHAPTER 1: INTRODUCTION ......................3 CHAPTER 2: COMPONENT CHECKLIST ..................3 CHAPTER 3: IDENTIFYING THE FEATURES ................4 CHAPTER 4: INSTALLATION ......................6 Power and Phone Line Connection ................6 Loading Paper Into Printer ..................6 SETTING UP YOUR TTY ....................7 CHAPTER 5: Relay Number Voice Announcer ................7 Phone Directory for Memory Dialing ................7 C.
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TABLE OF CONTENTS CHAPTER 7: ADDITIONAL FEATURES ..................14 Wait For Response ....................14 Call Transfer ......................14 C. 3-Way Calling ......................15 D. Telebanking and Credit Card Calling ..............15 Checking Available Memory..................15 Clearing The Entire Memory ..................16 G. Using an External Printer ..................16 H.
Your DIALOGUE TTY package Thank you for selecting your new DIALOGUE Text should contain the following items Telephone (TTY) from AMERIPHONE Inc. It has been designed to meet the highest quality stan- dards in order to provide you with years of conve- nience and trouble free service.
Scroll key scrolls messages backward on the screen key, press other keys while holding this key down to activate special TTY functions. Special functions, see page 5 Telephone ring signaler Printer ON/OFF switch (DIALOGUE III–P only) Features on DIALOGUE III / III–P...
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Message Playback – Hold down Option – Hold down and press and press to playback recorded mes- to review or change the operation sages. (Page 12) settings of your TTY. (Pages 7, 8, 9, 10) Special Function Keys on DIALOGUE III / III–P...
If your TTY is equipped with a built–in printer, follow these steps for loading printer paper. Use 2 1/4" wide thermal paper only. Printer paper can be ordered from Ameriphone or any Figure 3 - Installing printer paper office products supplier.
CHAPTER 5 SETTING UP YOUR TTY Your TTY comes ready to use. However, for your (to the left of cursor) and type in the convenience, we suggest you set up two basic fea- correct digit. Press to save the tures: The Relay Number Voice Announcer to revised number and return to normal inform the hearing caller to call Relay Service, and operations.
1. Printer Letter Sizes 2. Hold down and press to select DIALOGUE III/III-P can print conversations in the memo function. three letter sizes; standard, medium, and big. 3. Type in the name of your greeting mes- It is preset to print in standard letter size.
Everytime you press the Number of Rings for Auto Answer transmission speed changes. Press to select the speed DIALOGUE III and III-P are the world's first shown on the screen. TTY's equipped with the exclusive TOLL-SAV- 5. Hold down and press ER.
1. Hold down press 2. Press repeatedly until appears. DIALOGUE III-P TTY is set up to print and AUTO I.D. ON? Y/N 3. Press N (for No) to turn off this feature. record all incoming call messages. However, 4. Hold down you may turn off print function to save paper.
AC adapter/charger must be plugged into an electrical outlet and the optional signal- This automatically turns on AMERIPHONE’S er ON/OFF switch located on the rear of exclusive Emergency Call Announcer (ECA) the TTY must be ON in order for the sig- and sends out a message for help.
TOLL-SAVER option selected in your TTY. When you remotely call your answering sys- tem, if your DIALOGUE III/ III-P does not an- swer within two rings, that means there are no messages. You should hang up immediately...
NOTE: You must visually monitor the number of H. Sending a Prepared Memo rings by watching your TTY SIGNAL indicator. 1. After the other party’s TTY answers your If your DIALOGUE III/III-P answers within two call, hold down and press . The...
CHAPTER 6 CHAPTER 7 (CONTINUED) ADDITIONAL FEATURES Reviewing and Editing a Memo A. Wait-For-Response 1. Turn on the TTY. Hold down This feature notifies the user who was placed on "HOLD" that the other party has resumed press to select memo function. typing.
3. When the call is answered, to bring the E. Checking Available Memory first party back, press simultaneously again. The screen flashes Your DIALOGUE III/III-P TTY has a total mem- momentarily. You HOOK SWITCH FLASH ory capacity of 32K, which is approximately can now communicate with both parties 32,000 characters (i.e.
RS232 serial printers aren't compatible with the number of free memory “spaces” AMERIPHONE TTYs. If your DIALOGUE TTY available for storing new names and is not equipped with a built-in printer, follow phone numbers. these instructions to attach and use an exter- 3.
ENTER AM/PM= Using Help Menu type A or P for your choice. 2. The clock screen prompts you now for The DIALOGUE III TTY comes equipped with today’s date ENTER MONTH=DATE=YEAR= help menus to assist you in using the various Again, the correct input is two digits for features.
CHAPTER 7 (CONTINUED) 5. Hold down and press recommend you disable the automatic ASCII detection by setting the ASCII Tone to 0 (zero) to return to the screen prior to this function. seconds in Step 5, as follows: L. ASCII Code 1.
(with a selection of let- ter sizes). Contact your DIALOGUE TTY deal- A. Installing or Replacing Batteries er or AMERIPHONE. Open the battery door as shown in Figure 6 and remove the old batteries. Install the new batteries according to the battery orientation marked in the compartment.
CHAPTER 9 TROUBLE SHOOTING If any problem should arise during operation of your TTY, go through the suggestions listed below. Should the difficulty persist, contact AMERIPHONE or your authorized dealer for assistance. SYMPTOM CAUSE AND CORRECTIVE ACTIONS Nothing happens when DIALOGUE TTY is turned No power.
CHAPTER 11 CHAPTER 10 TTY USER'S ETIQUETTE MAINTENANCE INFORMATION To conduct a TTY conversation, you need a TTY at A. Caring For Your TTY each end of the telephone line, just as you need a telephone at each end to conduct a telephone con- Even though your DIALOGUE TTY is built to versation.
People tial damages. Please Professional To get warranty service for your DIALOGUE III/III-P, you must provide proof of the purchase date. SERV or SVC Service Within 30 days of the date of purchase, return your...
(CONTINUED) REPAIR INFORMATION This warranty does not cover defects resulting If your DIALOGUE III/III-P is still in warranty, follow from accidents, damage while in transit to our ser- the directions in Chapter 12 for repair service. vice location, alterations, unauthorized repair, fail-...
Blue/Green vacuum fluorescent 20 characters; 0.25" (6mm) character height Your AMERIPHONE product has also been tested and found to meet the standards for a Class B ACOUSTIC COUPLERS digital device, as specified in Part 15 of the FCC Rules.
TTY or other AMERIPHONE prod- Program. ucts–all at low, member–only prices. From Cut along dotted line and send to: AMERIPHONE, Inc., 12082 Western Ave., Garden Grove, CA 92841 Name ______________________________________ Model # ______________Serial No. ______________ Address ____________________________________ Date Purchased ______________________________...
OWNER REGISTRATION CARD 8. Is this TTY Thank you for purchasing your AMERIPHONE DIALOGUE TTY. Please fill out and mail this card Your first TTY Within The Next 10 Days to register your purchase. A replacement for any other TTY...
DIALOGUE and AMERIPHONE INDEX are registered trade marks of American Phone Products Inc. Abbreviations, TTY ..........21, 22 Editing and Reviewing ........14 AC Adapter/Charger ..........3, 6 List ..............15 Acoustic Cups, using ..........17 Memory ............15 Answering a Call ............11 Preparing ............13 ASCII Code Option ..........18 Printing.............14...
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Do you have a question about the DIALOGUE III and is the answer not in the manual?
Questions and answers
Hello, I **** trying to figure out how to get the display to come up on one of these. Nothing happens at all when I turn it on as well as type on any key. I've tried cntrl 7 and cntrl (the entire top row) and nothing shows up on the display.
To troubleshoot a display issue on an Ameriphone DIALOGUE III, follow these steps:
1. No Number to Dial Message: The device only remembers the last number dialed from the keyboard. If no number was previously dialed, this message may appear.
2. No Direct Connect Message: Ensure both ends of the phone cord are firmly plugged in.
3. Garbled Message on Screen: Make sure the handset is firmly coupled to the acoustic cups.
If the issue persists, contact Ameriphone or your authorized dealer for assistance.
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