Ameriphone VCO Operating Instructions Manual
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Summary of Contents for Ameriphone VCO
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Page 1: Operating Instructions
® DIALOGUE The “Read and Talk” Telephone Operating Instructions Hearing Loss Help Company (508) 755 1120 VOICE 530 7069997Fax email: hearingLossHelpCo@Hearing-Loss-Help-Co.com web: www.hearing-Loss-Help-Co.com... -
Page 2: Important Safety Instructions
“Troubleshooting” section. If you cannot resolve the problem, or if the product is damaged, refer to the Ameriphone Warranty. Do not open this product except as may be directed in this owner’s manual. Opening this product or reassembling it incorrectly may expose you to hazardous voltages or other risks. -
Page 3: Table Of Contents
Programming Emergency Calling Message ...9 Making Emergency Calls and Sending Emergency Message ...9 Programming the Memory Buttons ...10 Making and Answering VCO Calls ... 11 Communicating in Text Telephone (TTY/TDD) Mode ...15 Using Auto Answering Machine ...16 Using an External Voice Answering Machine ...17 Direct Audio Output ... -
Page 4: Introducing The Dialogue Vco
Help from Ameriphone For help with using your Dialogue VCO, call our Customer Relations department at 508 755-1120 Please make sure your Dialogue VCO package includes the items shown in Figure 1. RELAY POWER HOLD... -
Page 5: Features
Features on the Dialogue VCO RINGER Off Lo Hi AC Power indicator POWER HOLD TONE HOLD button TONE slider DIAL AUDIO OUTPUT DIALOGUE VCO RELAY REL MGS AUTO ANS SPACE SIGNAL SELECT MEMORY b , . ? : ; "... -
Page 6: Setting Up Your Dialogue Vco
• Connect the telephone components. Installing the Backup Batteries If there is a power outage, the Dialogue VCO will operate for 4 - 8 hours with four AA rechargeable NiCad batteries (not included). If the phone is not in use, the batteries will stay charged for several months. -
Page 7: Wall Mount
Setting up Your Dialogue VCO (continued) 3. Lift the handset and listen for a dial tone. The phone is ready to use. Wall Mount: 1. Pull the handset hook out as shown in Figure 5 and reverse its position so that the hook points up and will hold the handset when you hang up. -
Page 8: Using Your Dialogue Vco
AMPLIFY TONE Figure 9 - Volume Slide Control Incoming Voice Tone The Dialogue VCO provides extra amplification at the level of sound frequency you need to boost. To iden- tify the sound frequency range that best suits your needs, follow these steps: 1. -
Page 9: Hold
“PLS HOLD…”. Note: If you pick up an extension phone on the same line when the Dialogue VCO is on HOLD, the Dialogue VCO will disconnect and you can continue your conversation on the extension phone. If you do not... -
Page 10: Special Features
Special Features Unanswered Call Indicator HOLD PROG AMPLIFY TONE Figure 15 - Unanswered Call Indicator If an incoming call is not answered by a person after 4 rings, the unan- swered call indicator will flash. The light will continue to flash until the handset is lifted or AC power is dis- connected. -
Page 11: Programming Emergency Calling Message
Special Features (Continued) RELAY REL MGS POWER Figure 18 - RELAY Button Programming Emergency Calling Message/Your Home Phone Number and Long Distance Carrier To Program: 1. Lift handset and press PROG button and then button. PROG HOLD AMPLIFY TONE Figure 19 - PROG Figure 20- EMER- Button GENCY Button... -
Page 12: Programming The Memory Buttons
Figure 23 - EMERGENCY Button 4. The VCO phone dials the emergency number (if programmed) and transmits this message: "HELP! I AM A VCO USER, PLS RESPOND BY TYPING ON A TTY, AND LISTEN TO ME ON UR PHONE, (your name), (your address), (your number) GA". -
Page 13: Making And Answering Vco Calls
(VCO) through the toll-free local relay service to communicate with a hearing person. In a VCO (voice carry over) call, the hard of hearing person speaks directly to the other party. The Communications Assistant... - Page 14 Contact your local relay service for more information. The relay services vary from state to state, and the procedures using the VCO phone may vary slightly. Follow the steps below to determine which procedure you should use for your local relay serv- ice.
- Page 15 2. The CA answers in voice (you can tell from the flickering of the signal indicator). Speak into the handset and tell the CA that you are a VCO user and give the CA all the calling instructions. Repeat the information one more time to ensure the CA received all of the instructions.
- Page 16 Making VCO Calls by Memory Dialing: After you press RELAY and reach a CA, pressing any memory button will inform the CA that you want to make a VCO call and give them the FLASH REDIAL phone number stored in the memory button, all at the same time.
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Page 17: Communicating In Text Telephone (Tty/Tdd) Mode
Figure 35 - REL MSG button 3. When you see "GA" on the screen, speak to the calling party. If nothing appears on screen, it is not a VCO call, it is a voice call. Say into the phone, “I am a VCO user. Please call me through your state relay operator”. -
Page 18: Using Auto Answering Machine
*, 0, and # keys. Text Transmission Speed Selection: The Dialogue VCO defaults to the U.S baud rate of 45.5 when using text com- munications. To change to International baud rate, just press SELECT then AUTO ANS. -
Page 19: Using An External Voice Answering Machine
5. When you retrieve your messages remotely, you must enter your password exactly. See section below. Retrieving Messages Remotely: 1. Call your Dialogue VCO from a text telephone, another Dialogue VCO, or a TTY/ TDD pay phone. 2. When your Dialogue VCO answers, you will see the greeting message. -
Page 20: Direct Audio Output
Special Features (Continued) Direct Audio Output The AUDIO OUTPUT socket allows you to connect the Dialogue VCO to a hearing aid, neck loop, cochlear implant or other assistive listening devices. DIAL AUDIO OUTPUT Figure 36 - Audio Output Socket To use this port, plug in a compatible auxiliary cable and connect it to your assistive listening device. -
Page 21: Connecting To The Q-90 Printer
Special Features (Continued) Connecting to the Q-90 Printer The Dialogue VCO can be used with the Q-90 Printer from Ameriphone. Attach the Q-90 Printer cable to the connector on the back of the Dialogue VCO. MANUAL AUTO Figure 39 - Connecting the... -
Page 22: Troubleshooting Chart
Troubleshooting Chart The chart below will help you solve most problems that may arise during operation of your telephone. Should the difficulty continue, contact Ameriphone or your authorized dealer for assistance. SYMPTOM Screen remains blank No dial tone Letters do not appear when pressing... -
Page 23: Fcc Statement
Equivalence Number (REN) of your telephone equipment, both noted on the underside of the Dialogue VCO. Your Dialogue VCO has been tested and found to meet the standards for a Class B digital device, as specified in Part 15 of the FCC Rules. -
Page 24: Warranty
DIALOGUE VCO , we may use new or reconditioned replacement parts. If we elect to replace your DIALOGUE VCO , we may replace it with a new or reconditioned product of the same or simi- lar design. Repair or replacement will be... -
Page 25: Specifications
Specifications Maximum gain High frequency (3 kHz): 30 dB Wide band (300 to 3000 Hz): 20 dB Tone control range Full range: 300 to 3000Hz using one slide control. Dimensions Size: 9 " x 7" x 3 " Weight: 2.52 lbs. Power Requirements AC adapter: 9V, 300 mA 4 AA rechargeable batteries (option-... -
Page 26: Index
Installing the Backup Batteries ...4 Last Number Redial...7 Programming the Memory Buttons ...10 Ringer Volume ...6 Sales Receipt ...2 Troubleshooting ...20 Unanswered Call Light ...8 Warranty Service ...2 DIALOGUE VCO and AMERIPHONE are registered trademarks of AMERIPHONE, INC. Precision engineered in the U.S.A.