Troubleshooting - ZyXEL Communications AC240 User Manual

Certification: FCC, IC

4.2 Troubleshooting

If you encounter any problems when you are using this wireless network
adapter, don't panic! Before you call your dealer of purchase for help,
please check this troubleshooting table as the solution of your problem
could be very simple and you may be able to solve the problem yourself!
Scenario
I can't find any wireless
access point / wireless
device in 'Site Survey'
function.
The network is slow /
having problem when
transferring large files
Solution
1. Click 'Rescan' a few more times and see
if you can find any wireless access point
or wireless device.
2. Please move closer to any known
wireless access point.
3. 'Ad hoc' function must be enabled on
the wireless device you wish to establish
a direct wireless link with.
4. Please adjust the position of AC240 (you
may have to move your computer if you
are using a notebook computer) and
click 'Rescan' button a few more times.
If you still can't find the wireless access
point or wireless device you want to
connect to by doing this, try moving
closer to the place the wireless access
point or wireless device is located.
1. Move closer to the place where the
access point is located.
2. There could be too many people using
the same radio channel. Ask the owner
of the access point to change the channel
number.
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