SonicWALL CDP 6.0 Administrator's Manual page 198

After the data is restored to the Exchange server, you may need to synchronize your local
Note
mail client (Outlook) in order to see restored emails.
Restoring Deleted Mailboxes in Exchange 2003
Once a mailbox is deleted from Exchange, there is no container to hold the emails, even though
SonicWALL CDP has a copy of the mailbox backup. This container (in our case an empty
mailbox) must be created prior to restoring the mailbox.
In Exchange 2003, you can either "purge" or "delete" a user mailbox. Mailbox deletion leaves
the user account in Exchange, but purging a mailbox removes the user account from Exchange.
In either case, the user account in Active Directory still exists (unless removed separately). See
the following procedures for each case:
•
•
Restoring a Deleted Mailbox in Exchange 2003
Log in as administrator to the Exchange server.
Step 1
In Exchange, right-click the user mailbox and select Reconnect. This reconnects the mailbox
Step 2
to the Active Directory account.
Follow the instructions in the procedure
Step 3
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Restoring a Purged Mailbox in Exchange 2003
Obtain the user account information from Active Directory.
Step 1
Use this information to create a new user mailbox in Exchange.
Step 2
Log into the new mailbox via Outlook or Webmail as the user, or have the user log in.
Step 3
Follow the instructions in the procedure
Step 4
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Restoring Deleted Mailboxes in Exchange 2007
Once a mailbox is deleted from Exchange, there is no container to hold the emails, even though
SonicWALL CDP has a copy of the mailbox backup. This container (in our case an empty
mailbox) must be created prior to restoring the mailbox.
In Exchange 2007, deleting a user mailbox removes the user account from both Exchange and
Active Directory. In this case, there are two methods that can be used to restore a user mailbox.
See the following procedures for each case:
•
•
Restoring a Deleted Mailbox by First Restoring Active Directory
Use SonicWALL CDP to restore Active Directory to a version containing the user account.
Step 1
"Restoring a Deleted Mailbox in Exchange 2003" on page 183
"Restoring a Purged Mailbox in Exchange 2003" on page 183
to restore the mailbox.
to restore the mailbox.
"Restoring a Deleted Mailbox by First Restoring Active Directory" on page 183
"Restoring a Deleted Mailbox by Creating a New Active Directory Account" on page 184
Recovering Data from Microsoft Exchange
"Restoring the Contents of an Existing Mailbox" on
"Restoring the Contents of an Existing Mailbox" on
SonicWALL CDP 6.0 Administrator's Guide 183