Integra DPC-8.5 Instruction Manual page 67

Troubleshooting —Continued
Symptom
Can't select MP3 files?
Can't view JPEG files?
The message "NO PLAY"
appears on the display?
Buttons on the DPC-8.5 and
remote controller don't
work?
Buttons on the DPC-8.5 work
OK but those on the remote
controller don't?
■ Abnormal Behavior
The DPC-8.5 contains a microcomputer for signal processing and control functions. In very rare situations, severe
interference, noise from an external source, or static electricity may cause it to lockup. In the unlikely even that this
should happen, unplug the power cord from the wall outlet, wait at least five seconds, and then plug it back in again.
Alternatively, press and hold the Stop [ ] button until "Reset" appears on the display (about 10 seconds).
■ Restoring the Default Settings
To reset the DPC-8.5 to its factory defaults, turn it on and, while holding down the Stop [ ] button, press the [Standby/
On] button. "Initialize" appears on the display. When the reset is complete, "Complete" is displayed, and the DPC-8.5
enters Standby mode.
Downloaded From Disc-Player.com Integra Manuals
Possible cause
MP3 files without a ".mp3" or ".MP3"
filename extension are not recognized.
The MP3 disc is a multisession disc.
JPEG files without a ".jpg" or ".jpeg"
(uppercase or lowercase) filename
extension are not recognized.
Only baseline JPEG files are supported.
Progressive JPEG files are not.
Only JPEG files with the following
brightness/color difference ratios are
supported: 4:4:4, 4:2:2, and 4:1:1.
The JPEG file is too big.
The disc is dirty.
Power supply voltage fluctuations and
other anomalies, such as static electric-
ity, can interfere with normal operation.
There are no batteries in the remote
controller.
The batteries are flat.
The batteries are installed incorrectly.
You're not pointing the remote control-
ler at the DPC-8.5's remote sensor.
You're too far away from the DPC-8.5.
A strong light source is interfering with
the DPC-8.5's remote sensor.
If the DPC-8.5 is installed in a cabinet
with colored glass doors, the remote
controller may not work reliably when
the doors are closed.
Remedy
Use the correct filename extension (page 10).
Only files in the first session of a multisession
disc can be played (page 10).
Use the correct filename extension (page 10).
Use baseline JPEG files (page 10).
Use JPEG files with the supported ratio
(page 10).
Use JPEG files that are less than 5 MB
(page 10).
Remove the disc and clean it (page 11).
Turn off the DPC-8.5, wait five seconds, then
turn it on again. If that doesn't resolve the issue,
disconnect the power cord from the wall outlet,
wait five seconds, reconnect it, then try again.
Install new batteries (page 13).
Replace with new batteries (page 13).
Check the batteries and correct as necessary
(page 13).
Point the remote controller at the DPC-8.5's
remote sensor (page 13).
Use the remote controller closer to the DPC-8.5
(page 13). The remote controller has a range of
approximately 16 ft. (5 meters).
Make sure that the DPC-8.5 is not subjected to
direct sunshine or inverter-type fluorescent
lights. Relocate if necessary.
Open the doors, or use a cabinet without colored
glass.
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