Troubleshooting - Cuisinart Cook Central MSC-800C Series Instruction Booklet

Steaming Chart
FOOD AMOUNT
Artichokes 6 individual
1 pound (450g)
Asparagus
medium
1 bunch (about 16
Broccoli
to 20 oz. [453-566g])
Carrots, baby
1 pound (450g)
1 medium head
Cauliflower
(about 20 oz. [566g])
Corn
Green Beans 1 pound (450g)
Peas, snow 1 pound (450g)
Potatoes, new 1 pound (450 g)
16–20 ounces
Potatoes, yellow/gold
(453-566g)
16–20 ounces
Potatoes, sweet
(453-566g)
Squash, summer/zucchini
1 pound (450g)
1 pound (450g
Chicken
[about 2 large
breasts])
1 pound (450g
Shrimp*
[large])
Fin Fish
1 pound (450g)
(salmon, swordfish, etc.)
*3 cups (750ml) of water should be used here

TROUBLESHOOTING

Error Codes
- - - - - - - (flashing) indicates that the
pot has been removed from the unit or is
not seated properly. The heater will turn off
temporarily if the pot is removed to avoid
damage. Once the pot is returned, the unit
should resume cooking.
Note: If the pot is out of place for over
15 minutes, you will need to restart the
program.
Err indicates the unit has overheated. Wait
for the unit to cool down and try again. If
the problem persists contact Customer
PREPARATION
trimmed – see recipe page
26
trimmed
2-inch (5 cm) florets
whole
2-inch (5 cm) florets
4 ears husked
trimmed
trimmed
quartered/halved
slices or ¾-inch
(1.9 cm) pieces
slices or ¾-inch
(1.9 cm) pieces
½-inch (1.25 cm) slices
whole
peeled & deveined
cut into portion sizes
Service at 1-800-472-7606.
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Troubleshooting Chart
Subject
COOKING TIME
40–50 minutes
4 minutes
6–7 minutes
8 minutes
7–9 minutes
Power
10–12 minutes
7 minutes
4 minutes
12–15 minutes
10–12 minutes
8–10 minutes
5 minutes
12–15 minutes
Programming
2–4 minutes
8–12 minutes
Cooking
Cleaning
Question
Check to make sure your unit is plugged into a functional outlet.
Why won't my unit turn on?
Contact Customer Service at 1-800-472-7606.
If no cooking function has been started, the cooker will enter
sleep mode after 5 minutes of no use. All lights will turn off.
Press any button to "wake up" the unit and operate as normal.
It is possible the unit overheated. Wait for the unit to cool down
and try again. If it does not turn back on, contact Customer
Service at 1-800-472-7606.
If all of your water has boiled out during steaming, the unit will
shut off as a safety precaution. To continue steaming, add
water to the pot and restart the program.
If the pot is out of place for more than 15 minutes, when the
pot is replaced, the unit will not resume cooking. You will need
Why is my unit turning itself off?
to restart the program.
If changing functions when the unit is already cooking, you do
not need to hit the START/STOP button again to select. Doing
so will turn the unit off. Simply press your new function and
select your desired settings; the unit will switch automatically.
The heater will turn off automatically after the cooking time and/
or Keep Warm time have elapsed. This is normal.
If you do not set a cooking time, the unit will cook for the
maximum allowable cooking time before shutting off
automatically. This is normal.
Yes. Setting a timer for brown/sauté is an optional step. Simply
Can I set a timer for the Brown/
set your timer using the Time Directionals as you would any
Sauté function?
other function.
Yes. Simply use the cooking function, Time and Temperature
Can I change my cooking Directionals, to change your programming. Note: The unit is
function, time or temperature already on, so you do not need to hit the START/STOP button
when the unit is already again to select. Doing so will turn the unit off. Simply press your
cooking? new function or desired settings; the unit will switch
automatically and adjust accordingly.
Browning meat before slow cooking and roasting is an optional
When should I brown my meat
step. It is beneficial, as it adds flavor and color, but the step
before slow cooking/roasting?
can be omitted if time is short. Exception: ground meats.
Which position should the rack The rack is intended for steaming in the "up" position. The rack
be in for steaming/roasting? is intended for roasting in the "down" position (see page 5).
Can I use the cooking pot on The cooking pot was designed specifically for use in this multi-
the stove/in the oven? cooker. We do not suggest using it on the stove or in the oven.
Why is there not enough liquid Recipe ingredient amounts may vary if using multiple functions.
in my slow cooked dish? See page 8 for details.
All removable parts are top-rack dishwasher safe.
Can I put my unit in the
Do not immerse or put the base of the unit in the dishwasher. Clean
dishwasher?
the base and control panel with a clean damp cloth.
While the pot does have a nonstick coating, it is possible for
The pot is nonstick – why is
food sticking? food residue to burn onto the pot, making it difficult to remove.
If food has burned on, fill pot with warm soapy water and allow
Food residue is sticking to the
cooking pot surface. How do I to soak before cleaning. If scouring is necessary, use a non-
clean it without damaging it?
abrasive cleanser or liquid detergent with a nylon pad or brush.
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Answer/Solution