PSC DSL Self Install Manual page 15

Step 4: Is the computer logging on to the connection?
When you open a program that requires a connection to the Internet,
such as Internet Explorer or Outlook Express E-mail, you should see a
window prompting you to connect to the Internet.
Do you have a broadband connection to the Internet?
1. Click on the Start button; go to Connect To; then click on Show All
Connections
2. At the top of the Network Connections window, click on View, and
then click Tiles.
3. Verify that you have a connection for PSC in the Broadband section
of this window.
 If you do not have a broadband connection
Your Broadband Internet Connection" section of this manual to
set up a connection for your computer.
4. Double-click the PSC connection icon.
5. Verify that the correct username is entered in the User name: section
of this window.
Remember:
do not contain spaces, and do not include "@psci.net".
6. Click in the Password: section of the window and retype your
password.
Remember:
numbers, but must match exactly the password saved for you by
PSC.
7. Click the Connect button and watch the window carefully. If you
connect successfully, you will see a balloon message in the lower right
corner of the screen "PSC connection is now connected".
 If you get an error message with the Error number 691 or 768
verify that you have entered your username and password correctly.
You may also try deleting your username and password and retyping
it in the proper spaces, and try to connect again.
 If you get an error message with the Error number 769
Usernames are all lower case letters and/or numbers,
Passwords may be in upper or lower case letters and/or
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PSC DSL Self-Install Guide
, go to "Configure
,
, or a