Warranty - Regency FG39-NG1 Owners & Installation Manual

Regency Fireplace Products are designed with reli-
ability and simplicity in mind. In addition, our internal
Quality Assurance Team carefully inspects each unit
thoroughly before it leaves our door. Regency Indus-
tries Ltd. is pleased to extend this limited lifetime war-
ranty to the original purchaser of a Regency Product.
The Warranty: Lifetime
Covered under the agreement are the following compo-
nents:
Combustion chamber, heat exchanger, burner tubes, logs,
embers, glass (thermal breakage) and all gold plating
(against defective manufacture).
The above will be covered for parts and labour for the fi rst
fi ve years and parts only thereafter.
Electrical components such as fans, switches, wiring,
thermodiscs, remote control, thermopiles, thermocouples
and gas valves are covered for one year from the date of
purchase.
Conditions:
All installations must be performed by an authorised gas fi tter
and installed according to all applicable local and national
codes. Also, all service work must be carried out by an
authorised gas service person. It is the responsibility of the
installer to ensure that the appliance is fi ring as per rating
plate. Any part or parts of this unit which in our judgement
show evidence of such defect will be repaired or replaced
at Regency's option, through an accredited distributor or
agent provided that the defective part be returned to the
distributor or agent Transportation Prepaid, if requested.
In areas where there is not an approved service agent or
the closest approved service agent is situated more than
thirty (30) kilometres from the installation,Regency is not
obliged to arrange warranty repairs and travel and/or ad-
ditional labour charges will apply.
DISTRIBUTORS:
NOTE: PLEASE RETAIN YOUR INVOICE AS PROOF OF PURCHASE FOR WARRANTY
INCORRECT INSTALLATION OR GAS PRESSURE SETTINGS ARE NOT COVERED BY
A SERVICE OR CALLOUT FEE WILL BE CHARGED IN THESE CIRCUMSTANCES.
Regency FG39-1 FireGenie Freestanding Gas Stove
Exclusions:
This limited Lifetime Warranty does not extend to or
include paint, door or glass gasketing or trim. It does
not cover installation and operational related problems
such as over-fi ring, downdrafts or spillage caused by en-
vironmental conditions, nearby trees, buildings, hilltops,
mountains, inadequate fl ueing or ventilation, excessive
offsets, negative air pressures caused by insuffi cient
make up air, mechanical systems such as furnaces, fans,
clothes dryers etc.
The warranty does not extend to any part or parts which
show evidence of misuse or abuse, neglect, accident or
lack of maintenance.
Products made by other manufacturers and used in
conjunction with the operation of this appliance without
authorization from Regency, may nullify your warranty
on this product.
Regency Fireplace Products, shall in no event be liable
for any special, indirect consequential damages of any
nature whatsoever which are in excess of the original
purchase price of the product. Any alteration to the unit
which causes sooting or carboning that results in damage
to the exterior facia is not the responsibility of Regency
Fireplace Products.
General:
It is essential that all submitted claims provide all of the
necessary information including purchase date, serial #,
type of unit and part or parts requested.
Western Australia Eastern Australia
Fireplace Products Australia PTY. Ltd.
Air Group Australia
28-30 Division St. 21-23 South Link Blvd.
Welshpool WA 6106 Dandenong, VIC 3 175
08 9350 2200 03 9799 7277
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