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Tendercare Snapi Pushchair User Manual

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Snappi System User Manual
Snappi Pushchair
U
M
SER
ANUAL
This manual covers:
Size 1 and 2 Snappi Pushchair
IMPORTANT
Please read these instructions carefully
Before using the Snappi System
Document No: 053-05 v19
Page 1 of 66
March 2013
Snappi System User Manual.doc

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Summary of Contents for Tendercare Snapi Pushchair

  • Page 1 Snappi System User Manual Snappi Pushchair ANUAL This manual covers: Size 1 and 2 Snappi Pushchair IMPORTANT Please read these instructions carefully Before using the Snappi System Document No: 053-05 v19 Page 1 of 66 March 2013 Snappi System User Manual.doc...
  • Page 2 Snappi System User Manual Snappi Seat Unit Snappi Chassis Fig 0.1 Complete Pushchair (size 1 shown) Document No: 053-05 v19 Page 2 of 66 March 2013 Snappi System User Manual.doc...
  • Page 3 Snappi System User Manual Push Handle Adjustor Tilt Lever Spring Loaded Locking Slider Brake Bar Fig 0.2 Chassis (size 1 shown) Adjustable Back Guides Hip Belt Side Pads Knee Angle Adjustors Adjustable Base Playtray Mountings Footrest Interface Fig 0.3 Seat Unit (Size 1 shown) Document No: 053-05 v19 Page 3 of 66 March 2013...
  • Page 4 Snappi System User Manual Fig 0.4 Folded System - Complete (size 1 only) Fig 0.5 Folded System - 2 part fold (all models) Document No: 053-05 v19 Page 4 of 66 March 2013 Snappi System User Manual.doc...

  • Page 5: Table Of Contents

    Snappi System User Manual Item Description Page Who to contact if you have difficulty Introduction 7 - 9 Unpacking 9 - 10 Preparing the wheelbase for use 10 - 18 4.1.1 Unfolding the Frame (Original Locks) 11 - 12 4.1.2 Unfolding the Frame (Spring Loaded Locks) 12 - 13 4.2 Brakes 4.3 Fitting the seat to the chassis...
  • Page 6 Snappi System User Manual User Instructions 7.1 Getting into the Snappi Pushchair 7.2 Getting out of the Snappi Pushchair Attendant pushing 8.1 Pushing 56-57 8.2 Brakes 8.3 Comfort 57 – 58 8.4 Lifting and general safety Cleaning 9.1 Buggy and seat unit 9.2 Seat Cover 9.3 Pelvic strap &...

  • Page 7: Introduction

    Snappi System User Manual 1: Who to contact in difficulty Tendercare Ltd. PO BOX 3091, Littlehampton, BN16 2WF Tel: (01903) 726161 Fax: (01903) 734083 Email: info@tendercareltd.com Web: www.tendercareltd.com 2: Introduction The Snappi is a highly adjustable pushchair designed to accommodate a wide variety of special seating needs.
  • Page 8 Snappi System User Manual Snappi Seat Adjustments Support Snappi Pushchair Size 1 Snappi Pushchair Size 2 Seat Depth 195-295mm 290-390mm Seat Width 190-290mm 250-350mm Backrest Height 450-620mm 540-700mm Footrest Depth 150-280mm 215-360mm Back Recline Angle 90°- 135° 90°- 135° Knee Angle* -15°- 90°...

  • Page 9: Unpacking

    Please note sizes for complete pushchair are not given, as overall size of pushchair is dependant on the specific settings of the seat. All sizes and weights are given as a guide. Tendercare ltd reserves the right to amend specifications at any time as part of their product development programme.
  • Page 10 Larger accessories will be packaged in separate cartons (e.g. the rain cover). IMPORTANT: If any items are damaged or missing, then please contact Tendercare, preferably by email at info@tendercareltd.com or alternatively please call us on (01903) 726161 within 36 hours of delivery.

  • Page 11: Unfolding The Frame (Original Locks)

    Snappi System User Manual 4.1.1 Unfolding the Frame (original locks) Fig 4.1.1.1 Standing at back of the wheelbase, place your foot on the rear cross member X (see Fig 4.1.1.1) and lift handle labelled Y as far as it will move. This will open the frame.

  • Page 12: Unfolding The Frame (Spring Loaded Locks)

    Snappi System User Manual WARNING: If the locking sliders are not in the correct position, or the spring pins do not protrude thereby allowing the locking clips to move back up the frame, then the frame may collapse in use. Folding the wheelbase: To unlock the frame and fold the wheelbase, reverse the above instructions.

  • Page 13: Brakes

    Snappi System User Manual Fig 4.1.2.4 To fold the frame: Standing beside the frame, pull up the 2 locking sliders as shown (see Fig 4.1.2.4). Whilst holding the locks open, push down with your arm on the upper frame or push handle, so that the frame starts to fold.

  • Page 14: Fitting The Seat To The Chassis

    Snappi System User Manual 4.3 Fitting the seat to the chassis The seat incorporates an Interface system, and includes a 2-stage latch that comprises a main latch and a second safety latch that prevents accidental release of the seat from the chassis.
  • Page 15 Snappi System User Manual To fit the seat to the frame: Definition of interface mounting points: A: Seat Interface Rear Hooks B: Seat Interface Main Clips Fig 4.3.3 C: Seat Interface Safety Catch D: Seat Interface Release Handle E: Frame interface rear bushings F: Frame interface front bushings Fig 4.3.4 Ensure that the safety catch “C”...
  • Page 16 Snappi System User Manual Next, push down firmly on the release lever “D” to ensure that the clips are fully closed. Note the lever is positioned under the front right corner of the seat (see Fig 4.3.7). Set the safety catch “C” to the “Locked” position (so that the pin sits behind the interface clip).

  • Page 17: Using The Tilt In Space Facility

    Snappi System User Manual 4.4 Using the Tilt in Space facility Fig 4.4.1 To operate the tilt in space mechanism, place your hand over the push handle adjustor, and lift the lever ‘L’ (see Fig 4.4.1) as shown. Fig 4.4.2 This will open the gas strut and tilt the seat.

  • Page 18: Folding As A Complete System (Size 1 Only)

    Snappi System User Manual 4.5 Folding as a complete system (size 1 only) – Not suitable for rearward facing model First, set the seat to full tilt in space as detailed in section 4.4 Next fold the chassis as described in section 4.1 without removing the seat.

  • Page 19: Setting Up The Seat Unit

    Snappi System User Manual 5.0 Setting up the seat unit When setting up the seat unit always ensure the following is done: • Always consult your Therapist or Rehabilitation Engineer for advice. • Ensure that the child is relaxed and happy and if possible in an environment in which they are familiar.

  • Page 20: Adjusting The Seat Unit

    Snappi System User Manual 5.1 Adjusting the seat unit Common adjustments on the Snappi Seat can be made by hand (such as back height and back recline angle) and require no tools. Less frequent adjustments are made using a 5mm hexagon key (supplied), such as the seat depth and width. No other tools are required to make adjustments to the seat.

  • Page 21: Footrest Depth And Knee Angle Adjustment

    Snappi System User Manual 5.1.2 Footrest Depth and Knee Angle Adjustment To adjust the foot depth, loosen the 2 securing bolts (size 1) using the 5mm hexagon key as shown (see Fig 5.1.2.1). On the size 2, wing nuts are fitted in place of bolts, and therefore the adjustment can be made by hand.

  • Page 22: Back Height And Recline Angle Adjustment

    Snappi System User Manual 5.1.3 Back height and recline angle adjustment To adjust the back height, first un-tuck the cover from the bottom of the seat (the cover doesn’t need to be removed however). Hand Next, loosen the 2 large central hand Wheels wheels on the back plate as shown (see 5.1.3.1).

  • Page 23: Lateral Supports (Optional)

    Snappi System User Manual adjust back angle, grip adjustment lever and lift it up, whilst holding the rear cross bar with your thumb. (See Fig 5.1.3.2) Rear Cross To recline the seat, pull the top of the seat backwards to the required angle, and release the adjustment lever.
  • Page 24 Snappi System User Manual The lateral trunk supports are supplied with two M8 coach bolts, and two 30mm hand wheels per bracket (see Figs 5.1.4.1and 5.1.4.2). To fit the laterals: The laterals are fitted by securing with coach bolts and hand wheels, through the mounting slots ‘H’...

  • Page 25: Fitting And Removing The Cover

    Snappi System User Manual Fig 5.1.4.5 section of the slots. 5.2 Fitting and removing the cover To remove the seat pad: Simply lift the front edge of the seat pad to separate it from the Velcro strip on the base. Fig 5.2.1 To remove the hip guide covers: The cover hooks around the front of the hip...
  • Page 26 Snappi System User Manual To remove the side pads: Undo the 2 ‘popper’ fasteners, (See Fig 5.2.3) and unpeel the Velcro securing the pad. The pad will then be free to remove. Fig 5.2.3 To remove the back pad: Undo the 2 ‘popper’ fasteners located on the top left and right corners of the seat (see right).
  • Page 27 Snappi System User Manual First, remove the seat back pad from the frame (see section 5.2). Next, feed the Velcro straps though the slots, and join together to secure the headrest in place. Fig 5.3.3 Finally, refit the seat back pad to the seat frame.

  • Page 28: Fitting The Pelvic Strap

    Snappi System User Manual 5.4 Fitting the Pelvic Strap Unless a 4-point pelvic strap (Fig 5.4.2) is ordered, the seat will come provided with a 2-point pelvic strap (Fig 5.4.1) fitted as standard. Fig 5.4.1 (Supplied as standard) Top Straps The pelvic strap should be fitted to the seat such that the 2 padded areas are facing the back of the seat (so that they will be against...
  • Page 29 Snappi System User Manual To fit the 2-point pelvic strap to the new- style Snappi, (which has 3 cam buckles on each side: Open the middle cam-lock buckles (these are located on the bottom left and right corners of the seat base). Feed the webbing of the strap between the seat plate and seat depth adjustment tube, and through the cam lock.

  • Page 30: Fitting A Groin Adaptation Strap

    Snappi System User Manual 5.5 Fitting the Groin Adaptation Strap (Optional) The Groin Adaptation strap is a piece of webbing which can fit to the pelvic strap or the H belt harness to help with the positioning of the child. It is designed to help prevent the child from slipping forward underneath the harness.

  • Page 31: Fitting A Butterfly/Chest Harness

    Snappi System User Manual 5.6 Fitting a Butterfly/Chest Harness (Optional) The Butterfly harness comprises a padded section that sits against the user’s chest, two shoulder and two bottom straps. Either the shoulder or the bottom straps are locked in a position to suit the user and then final adjustment is made on the opposite straps.
  • Page 32 Snappi System User Manual Thread the two top straps through the slots in the back cover and back plate, from front to back, at the desired height (Fig 5.6.5) Fig 5.6.5 Thread the webbing through the cam buckles until the harness is at the desired height and then close the cam buckles to secure the webbing (Fig 5.6.6).
  • Page 33 Snappi System User Manual (On Snappi Pushchairs with 3 side cam buckles) Thread the bottom straps through the gap at each side between the back upholstery and hip guides and down through the cam buckles at the rear of the side plate. Set at the desired length and close cam buckle to secure webbing (Fig 5.6.7) Fig 5.6.7...
  • Page 34 Snappi System User Manual Twist the cam buckle back into its original position (Fig 5.6.10) Cam buckle returned to original position Folded over end of harness bottom strap. Re-tightened nut Fig 5.6.10 5.7 Final checks 1. IMPORTANT: In order to ensure that the Butterfly (Chest) harness can not rise up and cause harm to the user, every time the harness is in use, you must ensure that all cam buckles/fixings are properly closed and that the harness is correctly positioned a minimum of 75mm below the user’s neckline.

  • Page 35: Accessories

    Snappi System User Manual 6: Accessories 6.1: Shopping Basket Fitting / removing the shopping basket: There are 4 hanging points located on the insides of the side plates (see left). To fit the shopping basket, clip the snap hooks on the basket onto the 4 clipping points.

  • Page 36: Equipment Carrying Tray

    Snappi System User Manual 6.2: Equipment Carrying Tray To Fit the equipment carrying tray: The equipment-carrying tray has 2 sets of fixing points on its underside to secure it to the chassis (see right). Feed the tray under the wheelbase from the front of the chassis and hook the rear points ‘A’...
  • Page 37 Snappi System User Manual 6.3: Sun Canopy There are 2 styles of sun canopy available for the Snappi Pushchair: The ‘Classic Style’ and the ‘Umbrella Style’. To fit the Classic Style sun canopy first unfold the sun canopy. Brackets Then clip the 2 fixing brackets onto the frame (see arrows, right), so that the top bracket sits just beneath the tilt release lever.
  • Page 38 Snappi System User Manual Next, unscrew the frame mounting to open the jaws until it will fit over the frame. Position the mounting onto the upper frame tube (see fig 5.3.4 below). Adjust the angle of the clip so that it is vertical.
  • Page 39 Snappi System User Manual 6.4: Sun Hood and Transparent Rain Shield The Sun Hood and Rain shield are two separate items. In order to fit the Transparent Rain Shield, you must first fit the Sun Hood by following the below instructions. Fig 6.4.1 The Sun Hood will arrive folded flat with its brackets folded in.
  • Page 40 Snappi System User Manual Hold the hood by the two tubes and align the black clips with the tubes on the back of the Snappi seat (See Fig 6.4.5). Press each clip on to the seat tubes, positioning them so that the hood is at an appropriate height for the occupant.
  • Page 41 Snappi System User Manual Adjust the hood to the desired angle and then tighten the thumb screws to hold the hood securely in place. Fig 6.4.8 To fit the plastic Rain Shield, unfold it from its packaging and place it over the Sun Hood with the Velcro flap facing the front (See Fig 6.4.1).
  • Page 42 Snappi System User Manual Once you have stuck the Velcro together, pull the back flap so that the velcroed edges move backwards. This will help ensure that the rain shield is straight (See Fig 6.4.11). Fig 6.4.11 Important: • When entering any building, ensure that you undo the Velcro flap at the front of the rain shield and fold it up so that the occupant of the pushchair does not over heat.
  • Page 43 Please note if you have an older seat the original hood is still available. Alternatively your seat can be returned to the Tendercare factory and the new receivers can be retro-fitted (charges applicable, please contact Tendercare for more information).
  • Page 44 Snappi System User Manual The new sun hood includes 2 button clips on the back of the mounting poles as shown (see Fig 6.4b.3, left). Fig 6.4b.3 To fit the hood, stand behind the seat and slide the mounting poles into the receivers with the button clips facing you.
  • Page 45 Snappi System User Manual After clipping the hood onto the frame, the back canvas of the sun canopy can be secured by looping the Velcro strap around the receiver bracket as shown (see Fig 6.4b.6, right). Fig 6.4b.6 6.4c: Removing the cover for washing: These instructions apply to both types of sun canopy.
  • Page 46 Snappi System User Manual Unhook the elastic loops off the ends of the bolts protruding through the adjustors (see fig 6.4c.3). Fig 6.4c.3 Remove the coach bolt, taking note of its position in relation to the other parts. Fig 6.4c.4 The adjustor bracket should now be free- remove the frame mounting bars from the middle of the adjustor as shown (see Fig...
  • Page 47 Snappi System User Manual Next, slide the other 2 parts of the adjustor off the end of the sun hood frame bars. Fig 6.4c.6 Once all the parts have been removed from the ends of the frame bars, carefully slide the frame bars out of the stitched pocket in the sun hood cover (see fig 6.4c.7).

  • Page 48: Rain Cover

    Snappi System User Manual 6.5: Rain Cover – not suitable for rearward facing Snappi To fit the rain cover: Attach the 4 push-on clips to the upper frame of the pushchair, with the open clip section pointing downwards. The lower clip fits directly above the nylon locking slider, while the upper clip attaches to the upper frame tube.

  • Page 49: Grip Rail

    Snappi System User Manual 6.6: Frame Padding To fit the frame padding, simply wrap around the section of framework to be padded, and clip the snap fasteners together (See Fig 6.6.1). Repeat on the other side. If you are fitting a rain cover as well as the frame padding, it is important that you fit the rain cover to the pushchair first and then fit the frame padding round it.
  • Page 50 Snappi System User Manual 6.8: Playtray – not suitable for rearward facing Snappi The Snappi playtray offers height, depth and angle adjustment, so that it can be adapted to suit your needs. It is available in clear or black. (Clear playtray shown for illustrative purposes Fig 6.8.1).
  • Page 51 Snappi System User Manual To fit the play tray to the seat, locate the 2 vertical stems on the bottom of the tray into the 2 receivers on the seat unit. Note there may be a small plastic cap in the top of the receiver.
  • Page 52 Snappi System User Manual Notes: • We recommend that the playtray is removed before making any adjustments to the seat or seat tilt, and is then refitted and adjusted accordingly once the seat is in the desired position. When adjusting the Tilt in Space facility, the angle of the playtray must be adjusted to the new horizontal position (see above instructions for how to adjust the angle of the tray).
  • Page 53 Snappi System User Manual To fit the pommel to the seat: If the Snappi was supplied with a pommel at the time of purchase the mounting bracket will already be fitted. If not, you will need to attach the mounting bracket into the two holes on the front of the seat.(See Fig 6.9.2) To do this, position the mounting bracket on the front of the seat and put the M6 x 16...
  • Page 54 Snappi System User Manual Once the pad is cut to the required size, lift up the seat cover and slide the seat pad in from the front of the seat (see Fig 6.10.1). Do not remove the hip guide or seat covers as attempting to fit the covers with the seat pad in place may result in damage to the covers.
  • Page 55 Snappi System User Manual Identify the slots that line up with the harnessing and supports for your pushchair, and slit the material in between the 2 lines of stitching with a sharp Stanley knife (see dotted line, Fig 6.11.3). Important: take care only to cut the material in the middle of the slot.

  • Page 56: User Instructions

    Snappi System User Manual • The foot muff must be removed when transporting the chair in specially adapted vehicles • The foot muff is designed for outdoor use in cold weather. The top cover should be removed when indoors or in warmer weather to avoid your child overheating. The top cover is easily removed by undoing the zip.
  • Page 57 Snappi System User Manual 6. For the comfort of the occupant always avoid pushing too fast or making sudden fast turns, jerking, jolting and bumping. Many occupants are liable to be affected by rough handling, which can cause loss of confidence, discomfort or pain. 7.

  • Page 58: Lifting And General Safety

    Snappi System User Manual something exciting being discussed when it is situated somewhere behind the occupant’s eyes, and thus, out of sight. 8.4 Lifting and general safety The Snappi Pushchair is designed to carry one person only. Never allow children to play on, or stand on the footrest or frame.

  • Page 59: Maintenance

    5. Check condition of harnessing and stitching (weekly). 6. Clean frame when necessary (we suggest at least once a week). If you find any faults refer to your issuing authority or Tendercare Ltd. 10.2 Six-monthly maintenance Only someone who is a competent tradesman or repairer should carry out this work. If a major fault is found stop using the wheelbase until it has been corrected.

  • Page 60: Oxygen Cylinder

    5. Because the fitting and use of oxygen are outside the control of Tendercare Ltd, Tendercare Ltd does not accept any liability relating to the use of oxygen with the Snappi Pushchair.

  • Page 61: Transporting The Wheelbase

    International Standard ISO 7176-19 and may be used as a vehicle seat. However, Tendercare Ltd highly recommends that the transport of children with a body mass of less than 22kg transfer to a Child Restraint System (sometimes referred to as an infant safety seat, a child restraint system, a restraint car seat, or ambiguously as car seats) in compliance with UNECE Regulation 44.04;...
  • Page 62 Snappi System User Manual Fig 13.1.1 Note: The belt webbing should not be twisted when in use. c. The angle of the pelvic belt should be within the optimal zone of 30 to 75 the horizontal, as shown in Fig 13.1.2 Fig 13.1.2 Document No: 053-05 v19 Page 62 of 66...
  • Page 63 Snappi System User Manual Important: Any harness fitted to the pushchair is for postural support only and must not be used as a transport harness. The pelvic strap must be located as low down over the hips as possible: It must not cross the stomach of the passenger. Important: In order to ensure that the Butterfly (Chest) harness can not rise up and cause harm to the user, every time the harness is in use, you must ensure that all cam buckles/fixings are properly closed and that the harness is correctly...
  • Page 64 Snappi System User Manual Attach Snappi Pushchairs purchased after Karabiner Hook here November 2012 come with a front tie down bracket, that fits between the front castor and frame. Attach the restraint system to this mounting point using a standard Karabiner hook (See Fig 12.2.1B).
  • Page 65 Snappi System User Manual Fig 13.2.3 The rearward facing Snappi Pushchair has not been crash tested for use as a vehicle seat and must not be used for transportation. Rearward facing Snappi Pushchairs are supplied without the transit brackets to ensure that it is not transported in error. If at a later date the Snappi is required to be forward facing, transit brackets can be purchased and fitted by a competent trained person only.

  • Page 66: Repairs

    Repairs: For all repairs contact your issuing authority. Major repairs: For all major repairs e.g. bent or damaged frame, the equipment should be returned to the factory. Contact Tendercare Ltd customer services on (01903) 726161. An approved agent may carry out the following repairs and replacements;...

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