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Tendercare Snazzi User Manual

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Snazzi Pushchair User Manual
Snazzi Pushchair
U
M
SER
ANUAL
IMPORTANT
Please read these instructions carefully before using your Snazzi. In
addition, we have a YouTube channel with a series of 'How to
guides' to provide a visual demonstration. Please note that these
videos are not a substitute for reading your manual.
QR code link to video guides:
Document No: 055-02 V34
Page 1 of 64
April 2025
Snazzi Pushchair User Manual.docx

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Summary of Contents for Tendercare Snazzi

  • Page 1 Snazzi Pushchair ANUAL IMPORTANT Please read these instructions carefully before using your Snazzi. In addition, we have a YouTube channel with a series of ‘How to guides’ to provide a visual demonstration. Please note that these videos are not a substitute for reading your manual.
  • Page 2 Snazzi Pushchair User Manual Fig 0.1 Open Pushchair (size 1 shown) Fig 0.2 Folded Pushchair (size 1 shown) Document No: 055-02 V34 Page 2 of 64 April 2025 Snazzi Pushchair User Manual.docx...

  • Page 3: Table Of Contents

    47 – 50 6.9 Foot Muff 50 – 52 6.10 Ankle Cuffs User Instructions 7.1 Getting into the Snazzi Pushchair 7.2 Getting out of the Snazzi Pushchair Attendant pushing 52 – 53 8.1 Pushing Document No: 055-02 V34 Page 3 of 64 April 2025 Snazzi Pushchair User Manual.docx...

  • Page 4: Who To Contact If You Have Difficulty

    Snazzi Pushchair User Manual 8.2 Brakes 53 - 54 8.3 Comfort 8.4 Lifting and General Safety Cleaning 9.1 Pushchair 9.2 Seat Cover 9.3 Pelvic strap, Headrest & Harnessing Maintenance 10.1 Routine Maintenance 55 - 56 10.2 Annual Maintenance 10.3 Additional / Workshop Maintenance Oxygen Cylinder Warranty, Product Life, Service Life &...

  • Page 5: Introduction

    The Snazzi is a highly adjustable pushchair designed to accommodate a wide variety of seating needs. The Snazzi pushchair is a Class 1 medical device designed for regular use. The device can be used by children with disabilities who lack the ability to maintain a seated position.
  • Page 6 Snazzi Pushchair User Manual Back Recline Angle 90° or 95 or 95 Pushchair Weight 16kg 18kg Maximum Carry Weight** 40kg 40kg IMPORTANT: ** Maximum carry weight is defined as the user weight, plus any accessories / equipment which may be fitted or carried on the cassis. Warning: Never exceed the maximum stated carry weight for the chassis.

  • Page 7: Unpacking

    Snazzi Pushchair User Manual All sizes and weights are given as a guide. Tendercare ltd reserves the right to amend specifications at any time as part of their product development programme. 3: Unpacking The pushchair is delivered in a cardboard carton.

  • Page 8: Label / Model Identification

    Snazzi Pushchair User Manual 3.1 Labels / Model Identification The below table shows the labels found on your product. Depending on your issuing country, you will have either UKCA label/labels or CE label/labels. Label Meaning Barcode label (UKCA & CE)

  • Page 9: Label Locations

    Snazzi Pushchair User Manual 3.2 Label Locations Barcode label (CE & UKCA) Safety catch label Anchorage label (additional label Anchorage label in the same (additional label position on in the same opposite side) position on opposite side) 4: Preparing the Pushchair for use...

  • Page 10: Unfolding And Folding

    Snazzi Pushchair User Manual 4.1 Unfolding and Folding the Snazzi Standing at back of the pushchair, hold the push handle (X fig 4.1.1) and lift up. When the frame is about half way up, place your foot on the rear cross bar and pull it towards you.
  • Page 11 Snazzi Pushchair User Manual The Snazzi includes a safety catch to prevent accidental folding of the chair in the event that both spring-loaded locking sliders did not engage fully when unfolding. The catch also helps reduce any small amount of movement in the frame when set up, improving comfort for the occupant.

  • Page 12: A Classic Brakes (Pushchairs Supplied Before June 2018)

    Snazzi Pushchair User Manual 4.2A Classic Brakes (Pushchairs supplied before June 2018) To apply the brake, put your foot on the top of brake bar (labelled X) and push down as shown. The brake will rotate round against the wheels and lock in between the wheels and frame.

  • Page 13: B Pin Brake (Pushchairs Supplied After June 2018)

    4.2B Pin Brake (pushchairs supplied after June 2018) Snazzi Pushchairs supplied after June 2018 will be fitted with the new Pin Brake mechanism. To set the pin brake, first securely hold the push handle.

  • Page 14: C Push Handle Mounted Attendant Brakes - Hub

    Snazzi Pushchair User Manual Tyres: As standard the Snazzi pushchair is supplied with solid tyres, however pneumatic tyres are also available as an option. If your pushchair is supplied with pneumatic tyres these need to be regularly checked and inflated if necessary using a hand or foot pump. The operating pressure for the tyres is 36 PSI (note: do not inflate the tyres above 36 PSI).

  • Page 15: Front Locking Castors (Optional Upgrade) Using The Tilt In

    Front locking castors are available as optional upgrade. These are a factory fitted option, so should be included on the order at time of purchase. Alternatively, the pushchair can be returned to the Tendercare factory for fitting if ordering for an existing pushchair. How to lock the front castors:...

  • Page 16: Using The Tilt In Space Facility

    (see fig 4.4.1). * Note 1: For Snazzi pushchairs purchased before April 2015, the handle may push down. All pushchairs purchased after this date pull the handle up.
  • Page 17 Snazzi Pushchair User Manual Move the seat into the desired position, and then release the lever to lock the seat in this position. Fig 4.4.2 To reset the tilt mechanism, push (*or pull please see Note 1) the lever and push handle as shown (see Fig 4.4.3).

  • Page 18: Setting Up The Seat Unit

    Note: you can now adjust the seat to suit your child’s dimensions 5.1 Adjusting the seat unit Common adjustments on the Snazzi seat (such as seat depth and width) can be made by hand and require no tools. Less common adjustments (such as the footrest depth) are made using a 5mm hexagon key (supplied).

  • Page 19: Seat Depth And Hip Guides

    Snazzi Pushchair User Manual 5.1.1 Seat Depth and Hip Guides To adjust the seat depth and width, first remove the seat base cover (this is attached by Hook & loop in the centre of the seat and is easily removed by pulling it away from the frame).

  • Page 20: Lateral Supports (Optional)

    Snazzi Pushchair User Manual To adjust the knee angle, press in the angle adjustors on both sides of the footrest at the same time (see Fig 5.1.2.2), and lift the footrest guide tubes to the required angle. To lock, release the buttons.
  • Page 21 Snazzi Pushchair User Manual The lateral bracket must be fed through the slot in the cover (see Fig 5.1.3.4). Next, insert the 2 coach bolts through the bracket and seat back plate, so that the square neck is sitting fully in the slots.

  • Page 22: Fitting And Removing The Cover

    Snazzi Pushchair User Manual 5.2 Fitting and removing the cover To remove the seat pad: Simply lift the back edge of the seat pad to separate it from the Hook & loop strip on the base. Fig 5.2.1 To remove the hip guide covers: The cover hooks around the front of the hip guide plate.

  • Page 23: Fitting A Headrest Pad Or Lateral Head Supports

    Snazzi Pushchair User Manual To remove the back pad, first release the poppers on the integrated side pads (see fig 5.2.3). Next un-tuck the back pad from the bottom of the seat. Fig 5.2.3 Finally remove the back pad by lifting the top lip off from the backrest board as shown (see fig 5.2.4).
  • Page 24 Snazzi Pushchair User Manual 5.3 Fitting a Headrest Pad or Lateral Head Supports (optional) To fit a headrest pad: There are three types of one piece headrest available; standard, extra recess (Fig 5.3.1) and occipital roll; however these can all be fitted to the seat in the same way.

  • Page 25: Fitting A 2 Or 4 Point Pelvic Belt

    Fig 5.4.1 (2 Point) Top Straps Or a 4 point pelvic belt (as shown in Fig 5.4.2 left) to a Snazzi pushchair. The method of fitting will depend upon which style of pelvic belt you have. Fig 5.4.2 (4 Point)
  • Page 26 Snazzi Pushchair User Manual To fit the 2-point pelvic, first feed the webbing through the 2 cam buckles located on the back left and right corners of the seat base. Fig 5.4.3 Adjust the length of the pelvic strap by pulling the webbing through the cam buckle until it is at the required length.
  • Page 27 Snazzi Pushchair User Manual To fit the 4-point pelvic strap to the Snazzi, fit the rear straps as shown above, then route the side straps through the slot in the bottom of the hip guide (see fig 5.4.5). Fig 5.4.5...

  • Page 28: Fitting A Butterfly/Chest Harness Or H-Belt Harness

    Please see section 13 for transport instructions. Fig 5.6.2 If the Snazzi was not originally supplied with either harness then you will need to purchase and fit the cam buckle fixing points (Fig 5.6.3) to the rear of the seat.
  • Page 29 (Fig 5.6.4). For a size 1 Snazzi we recommend using the inner holes, and for the size 2 Snazzi the outer holes. Tighten using a 3mm Allen Key so that the cam buckles face outwards (Fig 5.6.5)

  • Page 30: Final Checks

    Snazzi Pushchair User Manual IMPORTANT: - In order to ensure that the butterfly/chest harness cannot rise up and cause harm to the user, every time the harness is in use, you must ensure that all cam buckles / fixings are properly closed and that the harness is correctly positioned a minimum of 75mm below the user’s neckline.

  • Page 31: Accessories

    • M6 Dome Nut ( x 2) To fit the pommel to the seat: If the Snazzi was supplied with a pommel at the time of purchase the mounting bracket will already be fitted. If not, you will need to attach the mounting bracket into the two holes on the front of the seat.

  • Page 32: Equipment Carrying Tray

    Snazzi Pushchair User Manual IMPORTANT: The pommel must not to be used to prevent the occupant sliding forward. 6.2: Equipment Carry Tray To fit the equipment carrying tray: Feed the tray in between the crossbar and the brake from the rear of the frame (with the brake in the ‘off’...
  • Page 33 Snazzi Pushchair User Manual Hook the locking strap around the front crossbar and over the top of the front edge of the frame, then feed it through the cam lock and pull through any excess strap as shown (see Fig 6.2.5, left).

  • Page 34: Shopping Basket

    Snazzi Pushchair User Manual 6.3: Shopping Basket Fitting / removing the shopping basket: There are 4 hanging points located on the underside of the seat. Fig 6.3.1 indicates the front hanging positions (white arrows), Fig 6.3.2 shows the rear hanging positions (blue arrows).

  • Page 35: Sun Hood And Transparent Rain Shield

    Snazzi Pushchair User Manual 6.4: Sun hood and transparent rain shield The sun hood and rain shield are two separate items. In order to fit the transparent rain shield, you must first fit the sun hood (see instructions below). Fig. 6.4.1...
  • Page 36 Snazzi Pushchair User Manual The hood fits into the frame adaptors, which are located under the slot in the top of the seat back cover (see Fig 6.4.4, left). Please note if your hood was ordered after the pushchair, the sun hood slot will need cutting.
  • Page 37 Snazzi Pushchair User Manual Next lift up the back cover of the sun hood (see Fig 6.4.7, left), and fold it over the back of the pushchair backrest. Fig. 6.4.7 Fig 6.4.8: The back of the hood cover fitted over the pushchair backrest.
  • Page 38 Snazzi Pushchair User Manual To remove the sun hood, undo the top popper of the pushchair backrest cover as shown (see Fig 6.4.10, right). Fig. 6.4.10 Then press in the locking clip and push up as shown (see Fig 6.4.11, left), this will release the sun hood from the frame.
  • Page 39 Snazzi Pushchair User Manual Next, fold the rear flap down in between the push handles and secure with Hook & loop(see Fig 6.4.13, left). Fig. 6.4.13 Hook the bottom back hooks onto the plastic bush on the rear frame of the pushchair as shown (see Fig 6.4.14, right).

  • Page 40: Removing The Cover For Washing

    Snazzi Pushchair User Manual Important: • When entering any building, ensure that you undo the Hook & loop flap at the front of the rain shield and fold it up so that the occupant of the pushchair does not over heat.
  • Page 41 Snazzi Pushchair User Manual Unhook the elastic loops off the ends of the bolts protruding through the adjustors (see fig 6.5.2). Fig 6.5.2 Remove the coach bolt, taking note of its position in relation to the other parts. Fig 6.5.3...

  • Page 42: Playtray

    Note due to the design of the cover the adjustor parts will only correctly fit one way round. 6.6: Playtray The Snazzi playtray offers height, depth and angle adjustment, so that it can be adapted to suit your needs. It is available in clear or black.
  • Page 43 Snazzi Pushchair User Manual purchase playtray separately from the chair you will need to fit the playtray receiver brackets (See Fig 6.6.2) to the seat. Fig 6.6.2 The image to the right, Fig 6.6.3, shows the playtray receiver brackets fitted to the pushchair. In general, we recommend fitting them this way up to give maximum height adjustment of the playtray.
  • Page 44 Snazzi Pushchair User Manual Screw the M6 x 16 Socket Button screw back into the side of the receiver bracket through the hole on the inside of the seat tube (See Fig 6.6.6) Fig 6.6.6 The playtray is supplied with the depth adjustment brackets fitted to the tray (as illustrated in Fig 6.4.7)
  • Page 45 Snazzi Pushchair User Manual You may need to loosen the thumbscrews in the welded nut on the receivers as shown (see Fig 6.6.9). Position the tray to the required height, and then secure it in place tightening thumbscrews. Fig 6.6.9 To adjust the angle of the playtray, loosen the 2 angle adjustors (see Fig 6.6.10).

  • Page 46: Ramped Seat Pad

    Snazzi Pushchair User Manual • All items must be removed from the playtray before making any adjustment to the tray or seat to avoid the risk of causing accidental harm to the occupant. • The playtray must be removed before folding the pushchair.

  • Page 47: Foot Muff

    (See Fig 6.8.4). Fig 6.8.3 Fig 6.8.4 6.9: Foot Muff: A foot muff is available to fit the Snazzi pushchair. Fig 6.9.1 Document No: 055-02 V34 Page 47 of 64 April 2025...
  • Page 48 Fig 6.9.3 cutting will not be covered by the warranty. To fit the foot muff to the Snazzi, place onto the seat as shown (See Fig 6.9.4, left). Fig 6.9.4 Document No: 055-02 V34...
  • Page 49 Snazzi Pushchair User Manual Tuck the flap of material through the gap between the backrest and seat pad as shown (see Fig 6.9.5, right), then tuck the excess material up behind the back of the seat. Fig 6.9.5 Secure the foot muff to the backrest crossbar using the ties located in the corners of the foot muff (see Fig 6.9.6, left).

  • Page 50: Ankle Cuffs

    Snazzi Pushchair User Manual The foot muff includes a growth flap to extend the foot muff when needed. To extend the flap, undo the two toggles on the front of the foot muff as shown (see Fig 6.9.8, left). Fig 6.9.9, below: The foot muff with the growth flap extended.
  • Page 51 Snazzi Pushchair User Manual To adjust the height of the ankle cuffs, pull or release material through the tri glides on the side straps (see arrow, fig 6.10.2, right). Fig 6.10.2 To adjust the tension around the ankle, or to release the ankle cuffs, adjust the Hook &...

  • Page 52: User Instructions

    3. Fit the pelvic strap (and or a harness) to the child and secure. 4. Fit foot straps and ankle straps if required. 7.2 Getting out of the Snazzi Pushchair 1. Put the brakes on. 2. Undo any harnessing and foot straps.

  • Page 53: Brakes

    7. Avoid kerbs. Wherever possible use ramped kerbs or slopes. This will make pushing the Snazzi easier and safer and will be more comfortable for the occupant. 8. Avoid steep kerbs and flights of steps because of the danger of losing your grip on the pushchair or of the occupant being tipped out.

  • Page 54: Comfort

    8.4 Lifting and general safety The Snazzi Pushchair is designed to carry one person only. Never allow children to play on, or stand on the footrest or frame. Never hang anything such as bags on the push handle.

  • Page 55: Seat Cover

    Do not attempt to correct any issues yourselves without further instruction from either Tendercare Ltd or your authorised distributor /approved repairer. If you discover damage or a fault which is not listed below, stop using the pushchair and immediately contact either your authorised distributor /approved repairer.

  • Page 56: Annual Maintenance

    This may be the approved repairer, the authorised distributor (e.g. a wheelchair service) or Tendercare Ltd. If you discover either damage or a fault which is not listed below, stop using the pushchair and immediately contact the appropriate authority.

  • Page 57: Additional / Workshop Maintenance

    Important: When the Snazzi Pushchair is used as a seat in a vehicle, the oxygen cylinder and carrying tray must be removed. 3. Valve, gauges and fittings must be adequately protected from mechanical damage.

  • Page 58: Product Lifetime/Period Of Use

    Customer Service Department on 01903 726161 12.2 Product Lifetime/Period of Use The Snazzi has a period of use of up to 7 years if used correctly and serviced regularly by a professional as per the information detailed in this user manual.

  • Page 59: Reuse

    Snazzi Pushchair User Manual 12.4 Reuse The Snazzi is suitable to be reused. Before being passed on to the next user, the product always must be carefully cleaned and disinfected. The condition must be checked by trained staff for any wear and damage. The Snazzi must always have undergone an individual assessment by the authorised distributor (or their designated agent/repairer), each time it is reused.
  • Page 60 Snazzi Pushchair User Manual Fig 13.1.1 Note: The belt webbing should not be twisted when in use. c. The angle of the pelvic belt should be within the optimal zone of 30 to 75 the horizontal, as shown in Fig 13.1.2 Fig 13.1.2...

  • Page 61: Attaching Pushchair To Vehicle

    13.2 Attaching pushchair to vehicle The Snazzi Pushchair must be attached to the vehicle using a 4-point wheelchair restraint that complies with one of the following: ISO 10542 Part 2, SAE2249 or DIN 75078/2. NO other restraint system can be used.
  • Page 62 Snazzi Pushchair User Manual Attach Snazzi Pushchairs purchased after Karabiner Hook here November 2012 come with a front tie down bracket, that fits between the front castor and frame. Attach the restraint system to this mounting point using a standard Karabiner hook (See Fig 13.2.1B).

  • Page 63: Repairs

    Repairs: For all repairs contact your authorised distributor. Major repairs: For all major repairs e.g. bent or damaged frame, the equipment should be returned to the factory. Contact Tendercare Ltd customer services on (01903) 726161. An approved agent may carry out the following repairs and replacements;...
  • Page 64 If required, please contact Tendercare Ltd for a precise description of each material. Please contact your local authorities to be informed of the options available for recycling in an environmentally friendly way.

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