Telephone Help Line; Help Us To Help You - Raymarine SmartPilot X-5 Operating Manual

Chapter 3: Troubleshooting & maintenance

Telephone help line

If you do not have access to the world wide web, please call our help line.
In the USA, call:
• +1 603 881 5200 extension 2444
In the UK, Europe the Middle East or the Far East, call:
• +44 (0) 23 9271 4713 (voice)
• +44 (0) 23 9266 1228 (fax)

Help us to help you

When requesting service, please quote the following product information:
• Equipment type.
• Model number.
• Serial number.
• Software issue number.
The following illustration shows how to display the software information:
Software information
Hold down standby for 4 seconds:
•
• After 2 seconds you will see the DISPLAY CAL screen
• After another 2 seconds you see controller software version
Control unit
1 second
software version
Time autopilot Course computer
used in Auto software version
1 second
TRUE
4 seconds
1 second
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