Section 4. Troubleshooting Guide; Requirements; Set-Up; Troubleshooting - Magtek IMAGESAFE SCANNER Installation And Operation Manual

SECTION 4. TROUBLESHOOTING GUIDE

REQUIREMENTS

• Personal Computer.
• USB Interface Cable, Part Number: 22350300
• AC adapter, Part Number: 71100001
• Sample checks, Part Number: 96530005.

SET-UP

1. Plug USB cable into the ImageSafe Scanner.
2. Plug the other end of the USB cable into the PC.
3. Power on the ImageSafe Scanner.
4. Start trouble-shooting procedure at Step 00.

TROUBLESHOOTING

00 Check LED
Check the status of the LED indicator:
◊ Off, continue to step 01.
◊ Green, continue to step 02.
◊ Blinking red, continue to step 07.
◊ Red, continue to step 12.
01 Check the Power to the ImageSafe Scanner
Possible causes for this problem are:
• AC adapter connection to outlet - make sure the AC adapter is securely connected to outlet
on the wall or power strip.
• AC adapter connection to ImageSafe Scanner - make sure the AC adapter is securely
connected to the power jack on the Cable.
• Power strip - if using a power strip, make sure the strip is connected to outlet on the wall and
the switch on the strip is turned on.
• AC adapter is defective - replace the AC adapter.
Determine if any of the conditions described above are true:
◊ If yes, rectify and continue to step 00.
◊ If no, continue to step 12.
02 Read a check
Read a check through the ImageSafe Scanner:
◊ If the check is transported all the way around the check path, continue to step 03.
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