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Magtek IMAGESAFE SCANNER Installation And Operation Manual

Micr reader and dual-sided check scanner
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IMAGESAFE SCANNER
MICR READER AND DUAL-SIDED CHECK SCANNER
INSTALLATION AND OPERATION MANUAL
Manual Part Number: 99875472-2
FEBUARY 2010
1710 Apollo Court
REGISTERED TO ISO 9001:2008
Seal Beach, CA 90740
Phone: (562) 546-6400
Tech Support: (888) 624-8350
www.magtek.com

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  • Page 1 IMAGESAFE SCANNER MICR READER AND DUAL-SIDED CHECK SCANNER INSTALLATION AND OPERATION MANUAL Manual Part Number: 99875472-2 FEBUARY 2010 1710 Apollo Court REGISTERED TO ISO 9001:2008 Seal Beach, CA 90740 Phone: (562) 546-6400 Tech Support: (888) 624-8350 www.magtek.com...
  • Page 2 Printed in the United States of America may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of MagTek, Inc. MagTek is a registered trademark of MagTek, Inc.
  • Page 3 This warranty shall be provided only for a period of one year from the date of the shipment of the product from MagTek (the “Warranty Period”). This warranty shall apply only to the “Buyer” (the original purchaser, unless that entity resells the product as authorized by MagTek, in which event this warranty shall apply only to the first repurchaser).
  • Page 4 FCC WARNING STATEMENT This equipment has been tested and was found to comply with the limits for a Class B digital device pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential environment.

  • Page 5: Software License Agreement

    Agreement and will not affect the enforceability of any of the remaining provisions. This Agreement shall be governed by the laws of the State of California and shall inure to the benefit of MagTek, Incorporated, its successors or assigns.

  • Page 7: Table Of Contents

    TABLE OF CONTENTS SECTION 1. OVERVIEW ....................1 FEATURES ............................... 2 ACCESSORIES ............................2 SPECIFICATIONS ............................ 3 SECTION 2. INSTALLATION ..................5 REQUIREMENTS ............................. 5 CABLING PROCEDURE .......................... 6 SECTION 3. OPERATION ..................... 9 CHECK READING PROCEDURE ......................9 CARD READING PROCEDURE ......................10 LED INDICATORS ..........................
  • Page 8 FIGURES Figure 1-1. ImageSafe Scanner and Dual-sided Scanner with MagneSafe Secure Reader ....... 1 Figure 2-1. ImageSafe Component Identification ..................5 Figure 2-2. ImageSafe Cabling ........................6 Figure 2-3. ImageSafe Connections ......................7 Figure 2-4. ImageSafe Cable Clip ........................ 7 Figure 3-1.

  • Page 9: Section 1. Overview

    Scanner is a single-feed MICR (Magnetic Ink Character Recognition) reader and a dual-sided check scanner. In a single pass, the ImageSafe Scanner reads the MICR characters at the bottom of a check and produces a digitized image of the entire check (front and back).

  • Page 10: Features

    LED indicator to provide device status • Cover swings open for easy access to check path and scan bars with no tools required ACCESSORIES The following is a list of available accessories for the ImageSafe Scanner: Part Number Description 22350300 USB 2.0 A-B BLK 6'...

  • Page 11: Specifications

    Section 1. Overview SPECIFICATIONS Table 1-2 lists the specifications for the ImageSafe Scanner. Table 1-2. Specifications OPERATING Reference Standards ANSI X9.27 Power Input 12VDC, 1.5 Amp Current 300 mA (Operating Idle) 1.5 A Max MTBF Electronics: 125,000 hours Check Read Head: 1,000,000 passes...
  • Page 12 ImageSafe...

  • Page 13: Section 2. Installation

    SECTION 2. INSTALLATION Installation of the ImageSafe Scanner is described below figure 2-1 shows a cad being swiped through the MagneSafe card reader. Note: Install the ImageSafe software before connecting the ImageSafe Scanner to a computer. Failure to perform this step will prevent the ImageSafe application from installing properly.

  • Page 14: Cabling Procedure

    The LED indicator on the ImageSafe Scanner should turn on to a steady green. The LED indicator on the ImageSafe Scanner is located on the slot where the check is first inserted for reading (see figure 2.1). If the LED does not turn green refer to the LED indication section.

  • Page 15: Figure 2-3. Imagesafe Connections

    Note: An optional strain relief clip can be installed to securely attach the USB and power supply cable to the ImageSafe chassis. To install the clip insert the cables into the retaining clip and then plug the clip with cables into the ImageSafe. Figure 2-4 shown below indicates the correct location for each cable.
  • Page 16 ImageSafe...

  • Page 17: Section 3. Operation

    The check will then be transported around the check path and will exit through the other side. After the check is read, the ImageSafe Scanner will transmit the data as specified by its configuration parameters. Remove the check.

  • Page 18: Card Reading Procedure

    Slide the card in one motion from the top of the unit down through the slot as indicated in the illustration. After the card is read, the ImageSafe will transmit the data as specified by its parameters. Figure 3-2. MagneSafe Reader Swipe...

  • Page 19: Led Indicators

    *Refer to “Section 4. Troubleshooting Guide.” CLEANING Clean the outside of the ImageSafe Scanner with a soft, damp cloth and wipe with a dry cloth. Caution To avoid damaging the read head, do not touch the inside of the check or card paths with a wet cloth.

  • Page 20: Opening The Unit

    ImageSafe Opening the Unit To open the check path and gain access to the Scan Bars, grip the ImageSafe Scanner hold the unit as shown in Figure 3-3. Press the access latch button with your thumb and the access door will pop open.

  • Page 21: Cleaning Check Path And Scan Bars

    Section 3. Operation Cleaning Check Path and Scan Bars When the check path access door is open, as shown in Figure 3-4, check the path for debris. To clean, turn the unit over and tap gently on the bottom. Figure 3-4. Cleaning Check Path and Scan Bars Check the scan bars to ensure there is no build-up of ink or paper debris.

  • Page 22: Figure 3-5. Activating The Cleaning Swab

    ImageSafe To clean the scan bars, use the cleaning swab, shown in Figure 3-5. Activate the swab by bending the plastic tube until you hear a snap. Wait until the liquid moves into the sponge tip. It should be damp when touched.

  • Page 23: Figure 3-6. Cleaning The First Scan Bar

    Section 3. Operation When the tip of the swab is damp, clean the first scan bar by wiping the swab up and down the scan bar surface as indicated in Figure 3-6. Figure 3-6. Cleaning the First Scan Bar...

  • Page 24: Figure 3-7. Cleaning The Second Scan Bar

    ImageSafe After cleaning the first scan bar, clean the second scan bar by again wiping the swab up and down the scan bar surface as indicated in Figure 3-7. Figure 3-7. Cleaning the Second Scan Bar...

  • Page 25: Closing The Unit

    Section 3. Operation Closing the Unit Hold the unit as shown in Figure 3-8. Push the rear access door closed with the right hand while holding on the opposite side with the left hand. The unit is properly closed when the two panels are flush and the latch has "clicked" into position.
  • Page 26 ImageSafe...

  • Page 27: Section 4. Troubleshooting Guide

    • AC adapter connection to outlet - make sure the AC adapter is securely connected to outlet on the wall or power strip. • AC adapter connection to ImageSafe Scanner - make sure the AC adapter is securely connected to the power jack on the Cable.
  • Page 28 Read error Possible causes for this problem are: • Interference - the ImageSafe may be too close to a monitor, AC adapter or magnetic device. Move the ImageSafe away from the source of interference. • Printing problem - the check being read may not meet the requirements of the ANSI Standards.

  • Page 29: Figure 4-1. Sensor Location

    Foreign debris obstructing the check path: • Loose debris - power off the ImageSafe Scanner and refer to Section 3, Check Path Cleaning. • Wedged debris - the debris is wedged in and cannot be removed with the procedure described above.
  • Page 30 Cable problem Possible causes for this problem are: • Loose connection - the cable connector on the PC or the ImageSafe Scanner may be loose. Make sure that both connectors are tightly connected. • Damaged cable - the connectors, pins or wires in the cable may be damaged. Replace cable.
  • Page 31 • Sensor board is damaged • Power connection failure The ImageSafe Scanner has a problem that needs further analysis, testing, and possibly repair. Please contact the MagTek Help Desk at (888) 624-8350, and make arrangements to send the unit back to MagTek. Include a detailed description of the problem.
  • Page 32 ImageSafe...

  • Page 33: Appendix A. Check Reading

    APPENDIX A. CHECK READING The characters printed on the bottom line of commercial and personal checks are special. They are printed with magnetic ink to meet specific standards. These characters can be read by a MICRImage Reader at higher speeds and with more accuracy than manual data entry. Two MICR character sets are used worldwide;...

  • Page 34: Check Layouts

    ImageSafe The nonnumeric CMC-7 characters are translated by the ImageSafe Scanner as shown in Table A-1. Table A-1. CMC-7 Nonnumeric Characters CMC-7 Character MICRImage Reader Output SIII CHECK LAYOUTS Personal checks with MICR fields are shown in Figure A-1. Business checks are shown in Figure A-2.

  • Page 35: Micr Fields

    Appendix A. Check Reading 8.75” 3.67” Figure A-2. Business Checks MICR FIELDS The numbers 1 through 4 refer to the numbers below the checks on the illustration and represent the 4 MICR fields. 1-Transit Field The Transit field is a 9-digit field bracketed by two Transit symbols. The field is subdivided as follows: •...

  • Page 36: 2-On-Us Field

    ImageSafe 2-On-Us Field The On-Us field is variable, up to 19 characters (including symbols). Valid characters are digits, spaces, dashes, and On-Us symbols. The On-Us field contains the account number and may also contain a serial number (Check number) and/or a transaction code. Note that an On-Us symbol must always appear to the right of the account number.

  • Page 37: Appendix B. Demo Software And Usb Drivers

    APPENDIX B. DEMO SOFTWARE AND USB DRIVERS To install the ImageSafe Scanner USB drivers and Demo software follow the steps below: 1. Insert the installation software CD into your computer’s CD-ROM (or download software directly from the MagTek website: www.magtek.com); the installation application will automatically begin and the screen below will appear.
  • Page 38 ImageSafe 2. At the “Select Options” screen shown below check the options you wish to install and press [Next] to proceed with the installation. 3. The next step in to select the software installation location. Press [Browse] to select a...
  • Page 39 Appendix B. Demo Software and USB Drivers 4. The ImageSafe software is now installed press [Finish] to complete the installation process.
  • Page 40 ImageSafe Once the demo software has been successful loaded the ImageSafe demo program can be used. To use the demo program, click on the Microsoft Windows Start button. Then navigate to the demo program by clicking on: All Prorgams→MagTek→Excella-STX and Excella- STX-Demo.exe.
  • Page 41 Notes: ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________...

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