Magtek Excella MDX Installation And Operation Manual

Micr reader and dual-sided check scanner

Advertisement

Quick Links

Excella MDX
MICR READER AND DUAL-SIDED CHECK
SCANNER
INSTALLATION AND OPERATION MANUAL
Manual Part Number: 99875392-4
March 2010
REGISTERED TO ISO 9001:2008
1710 Apollo Court
Seal Beach, CA 90740
Phone: (562) 546-6400
Tech Support: (888) 624-8350
www.magtek.com

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the Excella MDX and is the answer not in the manual?

Questions and answers

Summary of Contents for Magtek Excella MDX

  • Page 1 Excella MDX MICR READER AND DUAL-SIDED CHECK SCANNER INSTALLATION AND OPERATION MANUAL Manual Part Number: 99875392-4 March 2010 REGISTERED TO ISO 9001:2008 1710 Apollo Court Seal Beach, CA 90740 Phone: (562) 546-6400 Tech Support: (888) 624-8350 www.magtek.com...
  • Page 2 Printed in the United States of America may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of MagTek, Inc. MagTek is a registered trademark of MagTek, Inc.
  • Page 3 This warranty shall be provided only for a period of one year from the date of the shipment of the product from MagTek (the “Warranty Period”). This warranty shall apply only to the “Buyer” (the original purchaser, unless that entity resells the product as authorized by MagTek, in which event this warranty shall apply only to the first repurchaser).
  • Page 4 FCC WARNING STATEMENT This equipment has been tested and was found to comply with the limits for a Class B digital device pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential environment.
  • Page 5 Agreement and will not affect the enforceability of any of the remaining provisions. This Agreement shall be governed by the laws of the State of California and shall inure to the benefit of MagTek, Incorporated, its successors or assigns.
  • Page 7: Table Of Contents

    TABLE OF CONTENTS SECTION 1. OVERVIEW ....................1 FEATURES ............................... 2 ACCESSORIES ............................2 SPECIFICATIONS ............................ 3 RECOMMENDED SYSTEM REQUIREMENTS ..................3 SECTION 2. INSTALLATION ..................5 REQUIREMENTS ............................. 5 CABLING PROCEDURE .......................... 6 SECTION 3. OPERATION ..................... 9 CHECK READING PROCEDURE ......................9 CARD READING PROCEDURE ......................
  • Page 8 FIGURES Figure 1-1. MDX MICR Reader and Dual-sided Scanner with MagneSafe Secure Reader ....... 1 Figure 2-1. MDX Component Identification ....................5 Figure 2-2. MDX Cabling (U.S. Version) ...................... 6 Figure 2-2. MDX Cabling (International Version) ..................7 Figure 2-3. MDX Connections ........................7 Figure 2-4.
  • Page 9: Section 1. Overview

    SECTION 1. OVERVIEW ™ The Excella MDX is a single-feed MICR (Magnetic Ink Character Recognition) reader and a dual-sided check scanner. In a single pass, the MDX reads the MICR characters at the bottom of a check and produces a digitized image of the entire check (front and back). The characters and the image are then transmitted to a host device which is typically a PC.
  • Page 10: Features

    Excella MDX FEATURES The MDX is equipped with the following features: • Single check feed • MICR reader with support for E13B and CMC7 fonts • Automatic parsing of MICR fields: transit, account, etc • Extensive list of formats to transmit MICR data •...
  • Page 11: Specifications

    Section 1. Overview SPECIFICATIONS Table 1-2 lists the specifications for the MDX Check Reader. Table 1-2. Specifications OPERATING Reference Standards ANSI X9.27 Power Input 12VDC, 1.5 Amp Current 300 mA (Operating Idle) 1.5 A Max MTBF Electronics: 125,000 hours Check Read Head: 1,000,000 passes MSR Read head: 1,000,000 passes Document Speed 10 ips...
  • Page 12 Excella MDX...
  • Page 13: Section 2. Installation

    SECTION 2. INSTALLATION The installation of the MDX Check Reader is described below. Figure 2-1 shows the unit with a MagneSafe card reader. Note: Install the MDX software before connecting the MDX to a computer. Failure to perform this step will prevent the MDX application from installing properly. Figure 2-1.
  • Page 14: Cabling Procedure

    Excella MDX CABLING PROCEDURE To connect the MDX to a local computer locate the power and USB cables contained in the MDX box. Once the cables have been located perform the following steps: Connect the USB plug to the MDX as shown in Figures 2-2 and 2-4.
  • Page 15: Figure 2-2. Mdx Cabling (International Version)

    Section 2. Installation Figure 2-2. MDX Cabling (International Version) Figure 2-3. MDX Connections Note: An optional strain relief clip can be installed to securely attach the USB and power supply cable to the MDX chassis. To install the clip insert the cables into the retaining clip and then plug the clip with cables into the MDX.
  • Page 16: Figure 2-4. Mdx Cable Clip

    Excella MDX Figure 2-4. MDX Cable Clip...
  • Page 17: Section 3. Operation

    SECTION 3. OPERATION This section contains check\ card reading procedures, the LED indicator states and cleaning procedures. CHECK READING PROCEDURE Orient the check so the MICR line is down and the printed side faces the center of the MDX as indicated in Figure 3-1. For more information about the MICR line refer to Appendix A.
  • Page 18: Card Reading Procedure

    Excella MDX CARD READING PROCEDURE Orient the card so that the magnetic stripe is down and facing away from the logo on the unit and toward the wide color stripe on the MagneSafe reader, as indicated in Figure 3-2. Slide the card in one motion from the top of the unit down through the slot as indicated in the illustration.
  • Page 19: Led Indicators

    Section 3. Operation LED INDICATORS Table 3-1 describes the LED indicator conditions for check and card reading operations. The LED indicator is located below the slot where the check is first inserted for reading. Table 3-1. LED indicators LED INDICATOR DESCRIPTION -Power off -Processing check...
  • Page 20: Opening The Unit

    Excella MDX Opening the Unit To open the check path and gain access to the Scan Bars, grip the MDX as shown in Figure 3-3. Press the access latch button with your thumb and the access door will pop open.
  • Page 21: Cleaning Check Path And Scan Bars

    Section 3. Operation Cleaning Check Path and Scan Bars When the check path access door is open, as shown in Figure 3-4, check the path for debris. To clean, turn the unit over and tap gently on the bottom. Figure 3-4. Cleaning Check Path and Scan Bars Check the scan bars to ensure there is no build-up of ink or paper debris.
  • Page 22: Figure 3-5. Activating The Cleaning Swab

    Excella MDX To clean the scan bars, use the cleaning swab, shown in Figure 3-5. Activate the swab by bending the plastic tube until you hear a snap. Wait until the liquid moves into the sponge tip. It should be damp when touched.
  • Page 23: Figure 3-6. Cleaning The First Scan Bar

    Section 3. Operation When the tip of the swab is damp, clean the first scan bar by wiping the swab up and down the scan bar surface as indicated in Figure 3-6. Figure 3-6. Cleaning the First Scan Bar...
  • Page 24: Figure 3-7. Cleaning The Second Scan Bar

    Excella MDX After cleaning the first scan bar, clean the second scan bar by again wiping the swab up and down the scan bar surface as indicated in Figure 3-7. Figure 3-7. Cleaning the Second Scan Bar...
  • Page 25: Closing The Unit

    Section 3. Operation Closing the Unit Hold the unit as shown in Figure 3-8. Push the rear access door closed with the right hand while holding on the opposite side with the left hand. The unit is properly closed when the two panels are flush and the latch has "clicked" into position.
  • Page 26 Excella MDX...
  • Page 27: Section 4. Troubleshooting Guide

    SECTION 4. TROUBLESHOOTING GUIDE REQUIREMENTS • Personal Computer. • USB Interface Cable, Part Number: 22350300 • AC adapter, Part Number: 64300090 (U.S) or 64300080 (International) • MICRbase Program, Part Number: 22000021 • Sample checks, Part Number: 96530005. • A small can of compressed air. SET-UP 1.
  • Page 28 • Printing problem - the check being read may not meet the requirements of the ANSI Standards. Use one the sample checks provided by MagTek. • Feeding the check - do not hold on to the check as it goes around the path. Release the check immediately after the MDX "grabs"...
  • Page 29: Figure 4-1. Sensor Location

    Section 4. Troubleshooting Guide Path is obstructed Foreign debris obstructing the check path: • Loose debris - power off the MDX and refer to Section 3, Check Path Cleaning. • Wedged debris - the debris is wedged in and cannot be removed with the procedure described above.
  • Page 30 • Feeding the check - When feeding the check, make sure that the MICR line is at the bottom and the printed side of the check is facing the MagTek logo on the MDX. Determine if any of the conditions described above are true: ◊...
  • Page 31 • Power connection failure The MDX has a problem that needs further analysis, testing, and possibly repair. Please contact the MagTek Help Desk at (888) 624-8350, and make arrangements to send the unit back to MagTek. Include a detailed description of the problem.
  • Page 32 Excella MDX...
  • Page 33: Appendix A. Check Reading

    APPENDIX A. CHECK READING The characters printed on the bottom line of commercial and personal checks are special. They are printed with magnetic ink to meet specific standards. These characters can be read by a MICRImage Reader at higher speeds and with more accuracy than manual data entry. Two MICR character sets are used world wide;...
  • Page 34: Check Layouts

    Excella MDX The nonnumeric CMC-7 characters are translated by the MDX Reader as shown in Table A-1. Table A-1. CMC-7 Nonnumeric Characters CMC-7 Character MICRImage Reader Output SIII CHECK LAYOUTS Personal checks with MICR fields are shown in Figure A-1. Business checks are shown in Figure A-2.
  • Page 35: Micr Fields

    Appendix A. Check Reading 8.75” 3.67” Figure A-2. Business Checks MICR FIELDS The numbers 1 through 4 refer to the numbers below the checks on the illustration and represent the 4 MICR fields. 1-Transit Field The Transit field is a 9-digit field bracketed by two Transit symbols. The field is subdivided as follows: •...
  • Page 36: 2-On-Us Field

    Excella MDX 2-On-Us Field The On-Us field is variable, up to 19 characters (including symbols). Valid characters are digits, spaces, dashes, and On-Us symbols. The On-Us field contains the account number and may also contain a serial number (Check number) and/or a transaction code. Note that an On-Us symbol must always appear to the right of the account number.
  • Page 37: Appendix B. Demo Software And Usb Drivers

    To install the MDX USB drivers and Demo software follow the steps below: 1. Insert the installation software CD into your computer’s CD-ROM (or download software directly from the MagTek website: www.magtek.com); the installation application will automatically begin and the screen below will appear. Press [Next] to continue the...
  • Page 38 Excella MDX 2. At the “Select Options” screen shown below check the options you wish to install and press [Next] to proceed with the installation. 3. The next step in to select the software installation location. Press [Browse] to select a...
  • Page 39 Appendix B. Demo Software and USB Drivers 4. The MDX software ins now installed press [Finish] to complete the installation process.
  • Page 40 Program. When the Demo program is selected the window below will be shown. Select ‘Excella MDX.MDX001” from the [Select Device] drop down menu as shown below and press connect; the demo software is now ready to use simply insert a check or swipe a card.

Table of Contents