Nisca PR-C101m Service Manual
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Nisca PR-C101m Service Manual

Card printer
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Service
Manual
Ver. 1.0
Apr./
20 08

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  • Page 1 Service Manual Ver. 1.0 Apr./ 20 08...

  • Page 2: Table Of Contents

    CONTENTS 1. Over view of the Device ? Over view of the Device •E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E ‚P •w Basic Specification •x •E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E ‚P ? Description of Mechanism •E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E ‚P ? Description of electric functions •E •E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E ‚Q •w Composition of electric parts •x •E•E •E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E ‚Q •w List of actuators •x •E •E•E•E•E•E...
  • Page 3 4. Trouble Shooting •w Display of error by printer system •x •E•E•E•E•E•E•E •E•E•E•E•E•E •E•E•E•E•E•E•E•E•E•E•E ‚R‚S ? Checking and repairing of hardware related troubles •E•E•E•E•E•E•E•E•E •E•E•E•E•E•E•E•E •E•E•E ‚R‚T ? List of error messages •E•E•E•E•E•E•E •E•E•E •E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E ‚R‚U •w Error code 10h ~ 2Fh •x •E •E•E•E•E•E•E •E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•...

  • Page 4: Over View Of The Device

    ? Overview of the Device •w Basic Specification •x •w •x Please refer to “PR-C101/PR-C101M Operation Guide” ? Description of Mechanism This device is composed of Card feeding part, Path switching mechanism, Printing part, Card ejection part, Magnetic encoder, Contactless card reader/writer•B ú@ ú@...

  • Page 5: Description Of Electric Functions •E •E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E 'Q

    2 is located at the opposite side. The card exit can be optionally set to separate the normally printed card and error card. úE.Magnetic encoder (PR-C101M only) •E Contactless IC reader/writer mounting area Magnetic encoder is mounted in PR-C101M. Consequently, contactless IC reader/writer can not be mounted on this model.

  • Page 6: List Of Actuators •X

    List of actuators •x •w •w •x •ƒ Mechanical parts of input system•„ Symbol Composition Function Optical sensor Detection of card empty Optical sensor Detection of the card (feed and discharge) Optical sensor Detection of switching of transportation Optical sensor Detection of the edge of the card (printing part) Detection of the ribbon transport length Optical sensor...
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  • Page 8: Operation Of Operation Panel

    •x •x Status of the printer such as “error” is displayed while printing. When the printer is started, it becomes this mode automatically. Regarding the function and the operation, please refer to the “PR-C101/PR-C101M Operation Guide” •w User mode •x •x...

  • Page 9: Operation Of Service Mode •X

    Operation of Service Mode •x •w •w •x Service mode is composed of plural number of menus and various functions are allocated to each menu such as the change and display of adjustment values of the printer, individual action of the actuator and test pattern printing and display of the error history etc. To perform the function of each menu, switch to the Service Mode and to the desired menu by the steps described below.

  • Page 10: Composition Of Service Mode Menu •E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E

    ? Composition of Service Mode menu Composition of the menu of Service Mode is shown below. The menu shown with broken line is for PR-C101M only. Service Mode >> SN01-08 -------- ISO Track1 [EXE] ‡B SN09-15 -------- ISO Track2 [EXE] Adjustment >>...
  • Page 11 OD Color Lower ‡@ ‡C Density >> Zero Color Center Position >> OD Black Upper Uniformity >> Zero Black TestPrintH [EXE] ‡C Expanded Data >> OD Clear Parent Menu << ‡D Ribbon Posi >> Zero Clear ‡E Pass Change >> TestPrintJ [EXE] Data Cut ‡F...
  • Page 12 PM1 Feed [EXE] DM1 Home [EXE] ‡A ‡G PM1:Card Feed >> PM1 Eject [EXE] DM1 Down [EXE] PM2:P.Change >> Parent Menu << Parent Menu << PM3:Card Move >> DM1:Head >> PM2 Entry [EXE] DM2 Fast [EXE] ‡G ‡H DM2:Ribbon >> PM2 Eject [EXE] DM2 Slow [EXE] ‡H...

  • Page 13: Explanation Of Function Of Service Mode

    ? Explanation of Functions of Service Mode •y Adjustment•iprinter adjustment related menus•j •z This menu is for adjustment of print conditions such as maximum density and print position etc.•B Note: Do not change the adjustment values excessively as it may cause troubles. .
  • Page 14 5.Test Pattern E Print Menu > > > > > > > > •y TestPrintE [EXE]•z Prints checking pattern of applied energy for black printing. CLEAR •F Release printer error (when error only) •F Start printing of test pattern The printer prints the tile pattern to check the printing condition of melt black. Black part is printed with the melt black.
  • Page 15 . Test Pattern M Print Menu > > > > > > > > •y TestPrintM [EXE]•z Printing the pattern to check the shift of image and character print postion. CLEAR •F Release of printer error (when error only) •F Start printing test pattern Pattern is printed in whole area in gray color to check the shift of image and character overlay printing.
  • Page 16 . Card End Position Adjustment Menu > > > > > > > > •y Cut Size XXX•z Adjustment of cutting position of data (Adjustment value 1 = 0.085mm) CLEAR •F Decrease of value•iMove cutting position to left / Lower limit –10•j •F Increase of value•iMove cutting position to right / Upper limit +10•j Note) Amount of expansion of the image may be different by the print data.
  • Page 17 17. Path Change Angle Check Menu > > > > > > > > •y PC Entry [EXE]•z Move path change to entry position (horizontal). •y PC Eject [EXE]•z Move path change to eject position (lower right). CLEAR •F Interrupt operation •F Start operation (move to the designated position) Move the path change to designated position.
  • Page 18 21. Ribbon Sensor Automatic Adjustment Display > > > > •y SN07 Adj [EXE]•z Execution of automatic adjustment of ribbon mark detection sensor CLEAR •F No function •F Execute automatic adjustment Note) Pull out the ribbon cassette from the printer before execution. Note) When sensor or main PCB is exchanged, execute this menu without fail.
  • Page 19 27. Cleaning Roller Up/Down Menu > > > > > > > > •y SOL ON/OFF [EXE]•z Up/Down the cleaning roller CLEAR •F Interruption •F Start operation (Up: Home position, Down: Cleaning position) 28. Card Transport Designation Menu > > >...
  • Page 20 31. Magnetic Encoder Writing Execution Menu > > > > •y ISO Track1 [EXE]•z Write data on ISO Track 1 •y ISO Track2 [EXE]•z Write data on ISO Track 2 •y ISO Track3 [EXE]•z Write data on ISO Track 3 •y JIS2 [EXE]•z Write data on JIS II CLEAR •F Release printer error (when error only)
  • Page 21 34. Resin Black Correction Activation Menu > > > > •y Text Correct XXX•z Setting the resin black correction CLEAR •F No function •F Switching of ON (Effective: Default) / OFF (Not effective) If characters are printed on the color image, the character tends to be printed thicker as compared to direct printing on the card surface.
  • Page 22 38. Order of Error Occurrence Displa y Menu > > > > •y Histry aa(bb) cc•z Display of type of error and order of occurrence •y Histry C:ddddddd•z Display total count at the occurrence of error (every 10) •F Error code (Upper 2 digits of the code at the right end of the error message) •F Detail code (Lower 2 digits of the code at the right end of the error message) •F Serial number (Oldest error is 01 and increment in order)
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  • Page 24: Replacement And Adjustment

    Serial number is printed on each individual thermal head. Check this serial number and obtain the resistance value data for the same serial number. 2. Setting the items of User Mode Set the items to be set at the User Mode. Še•€–ڂ̕ڕׂ͕w PR-C101•^ PR-C101M ‘€•ìƒKƒCƒh•x‚ðŽQ•Æ‚µ‚Ä‚-‚¾‚³‚¢•B...
  • Page 25 3. Setting of items of Service Mode and Adjustment Set and adjust the items at Service Mode. For the details of each item, refer to “2. Operation of the Operation Panel”. •ž Applied energy adjustment •ž Preheating energy adjustment •ž •ž...
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  • Page 27 ? Replacement of Print Head Following is the steps to replace the print head. Turn OFF the power switch and disconnect USB cable and power cord etc from the printer. Open the front access cover, remove upper two screws fixing the top cover and remove the top cover.
  • Page 28 Fig 1 Fig ‚Q...
  • Page 29 ? Applied Energy Adjustment Adjust the print density with Applied Energy Adjustment For the operation, refer to “Operation of Operation Panel” . Step 1. Print the test pattern with Adjustment>>Density>>TestPrintJ. Step 2. Change the setting value of Adjustment>>Density>>OD Color so that there is no color drop in the image and average density of A, B, C, below becomes 1.75±0.025.

  • Page 30: Print Position Adjustment

    ? Print Position Adjustment Adjust horizontal and vertical print position For the operation, refer to “2. Operation of Operation Panel” . Step 1. Print test pattern with Adjustment>>Position>>TestPrintH. Step 2. Adjust the values of Adjustment>>Position>>Horizontal and Adjustment>>Position>>Vertical so that the dimensions h, v of the test pattern (dimension from the edge of the card to the frame of the image) become 0.5±0.2mm as shown in the fig below.
  • Page 31 <mm – dot conversion table> Thermal head has the resolution of 300dpi. Print position adjustment is made in the unit of the dot. Measured dimension can be converted into the dots by the table below. New setting value=Present value + (0.5 – dimension from the card edge) Convert into dots by the table below.

  • Page 32: Print Uniformity Adjustment

    ? Print Uniformity Adjustment Step 1. Print test pattern with Adjustment>>Uniformity>>TestPrintH. Step 2. Compare the density of area A, B, C and take the area where the density is lowest as a standard. Decrease the value of other two areas to the same density as standard. Step 3.
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  • Page 34: Trouble Shooting

    Explanation of Trouble shooting by LCD display If trouble is detected, error LED on the operation panel lights up and type of trouble is displayed on LCD. This paragraph describes the cause of trouble and the method of recovery based on the display on the LCD.

  • Page 35: Display Of Normal Condition •X

    ? LCD Display and Recovery Method •w Display of normal condition •x •w •x Following shows the LCD display in the normal condition of the printer. Error LED does not light up to indicate the printer is normal. Error code and detail code are not shown.
  • Page 36 Error display at ordinary use •x •w •w •x These are the errors that occur in the ordinary use of the printer. These errors are easily recovered by user. However, these errors may occur due to malfunction of the means of detection (sensor etc). In such case, it is necessary to check and repair by service engineer.
  • Page 37 Ink ribbon related error display •x •w •w •x Recovery methods for ink ribbon related errors are described below. LCD Display Description Recovery method Rbn Wind 21- ** Abnormal wind up of ink Check breakage of ribbon and insert ink ribbon 24- ** ribbon cartridge.
  • Page 38 ? Checking and repairing of hardware related troubles If troubles are unrecoverable by user, service engineer is required to check and repair in the following steps. <Caution> Read before trouble shooting without fail. 1. Each error is shown with error message, error code (Er) and detail code (Ad). To check the type of error, search by the combination of error message and error code.

  • Page 39: List Of Error Messages

    ? List of error messages •w Error code 10h ~ 2Fh •x Cover open / Card empty / Ribbon related / Up•E Down of print •w •x head / Path switching Error display Err. Add. Description Cover Open Front access cover open Card Empty Card empty End mark detected (when printing)

  • Page 40: Error Code 50H ~ 5Eh •X

    Error code 50h ~ 5Eh •x Magnetic encoder related errors •w •w •x Error display Err. Add. Description Program error in communication of magnetic encoder 02,03 Communication error with magnetic encoder Error of un-arrival to target position of magnetic head S e r v i c e C .

  • Page 41: Error Code 70H ~ 7Fh •X

    Error code 70h ~ 7Fh •x Design related errors •w •w •x Error display Err. Add. Description Card feed part/card eject part 1 motion time out Print part motion time out Card feed card/card eject part 1 motion program error Print part program construction error Magnetic control part program construction error Card ejection part 2 program construction error...

  • Page 42: Error Code C8H ~ Cfh •X

    Error code C8h ~ CFh •x Hardware related •w •w •x (Common process of main program/base program) Error display Err. Add. Description Time out of FPGA program writing Abnormal verification of EEPROM function check data Time out of EEPROM function check data writing S e r v i c e C .

  • Page 43: Ribbon Empty •X

    •w Ribbon Empty •x •w •x Rbn Empty Er-A d Status of occurrence Check/Repair method Ribbon empty mark is detected. 1. Adjust sensitivity of sensor SN7 in the sensor If the error occurs in spite of the check mode. If impossible to adjust, check ribbon is set normally and is not connection and conduction of harness.

  • Page 44: Ribbon Type Setting Error •X

    •w Ribbon type setting error •x •w •x Rbn Type Er-Ad Status of occurrence Check / Repair method Ribbon type is not same as the 1. Check if the type of ribbon is same as the type type that printer recognized. shown on the operation panel.

  • Page 45: Abnormal Up/Down Of Print Head •X •E •E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E•E 'S'q

    Abnormal up/down of print head •x •w •w •x Service C. Er-A d Status of occurrence Check / Repair method Abnormal motion of path 1. Check reaction of SN10 in the sensor check mode. switching part If the sensor does not react normally, check items 2a.
  • Page 46 Card feed error at card feed part •x •w •w •x Feed Miss Er-A d Status of occurrence Check / Repair method Card did not arrive at SN2. 1. Check that the card did not arrive at SN2. If the card arrives at or pass through, check items b.
  • Page 47 •w Card jam error at card feed part •x •w •x Card JAM. Er-Ad Status of occurrence Check / Repair method Card jam error occurred at SN2. 1. Check that the card is staying at the designated position. If the card is not at designated position, check items b.

  • Page 48: Card Jam Error In Printing Part •X

    •w Card jam error in printing part •x •w •x Card JAM. Er-Ad Status of occurrence Check / Repair method Card jam error at SN2 1. Check that the card stays at designated position. If card is not at the designated position, check items 2a.
  • Page 49 Status of occurrence Check / Repair method Card jam error in between SN2 – 1.Check that card is staying at the designated SN4 while transportation position. If card is not, check items b. 2a. After removing the staying card, check motion of PM3 in actuator motion check mode.
  • Page 50 Status of occurrence Check / Repair method Double feed is detected (at SN2) 1. Remove staying card. when feeding 2. Check reaction of SN2 in the sensor check mode. 3. If SN2 does not react, check connection and conduction of harness. •E ASM-SENSOR3 •E ASM-SN2 4.

  • Page 51: Trouble In Magnetic Encoder •X

    Trouble in magnetic encoder •x •w •w •x Service C. Er-A d Status of occurrence Check / Repair method Program error 1. Turn power switch OFF and ON 2. If the trouble repeats, contact to the factory. Communication error between 1.

  • Page 52: Abnormal Write/Read Of Magnetic Encoder •X

    Abnormal writ/read of magnetic encoder •x •w •w •x MG Write Er-Ad MG Read Er-Ad Status of occurrence Check / Repair method Written data and read data are not 1. Check whether the magnetic stripe and format of same (Verify error) the card is correct or not.
  • Page 53 Status of occurrence Check / Repair method Failed to adjust sensitivity of 1.Check connection and conduction of harness. ribbon position sensor SN7. •E ASM-SENSOR3 •E ASM-SN4-7 2. If connection of harness is normal, replace the following: •E SN7 (LD/PT) •E PBA-MAIN Print head temperature sensor 1.

  • Page 54: Firmware Control Error •X

    •w Firmware control error •x •w •x Service C. Er-A d Status of occurrence Check / Repair method Program error occurred. Please contact the factory. •w Download related errors •x •w •x Download Er-A d Status of occurrence Check / Repair method Failed to download.

  • Page 55: Trouble Which Can Not Be Check On Lcd

    ? Trouble which can not be checked on LCD The following describes the method to recover from the trouble which can not be checked on LCD. <Caution> Do not fail to read before performing troubleshooting. 1. When performing the following, turn OFF the power switch and pull out the cord without fail. •E Replace print head •E Remove front access cover or printer housing •E Check connection of harness...
  • Page 56 Phenomenon Status of occurrence Check / Repair method Magnetic encoder is Defective connection of 1. Turn OFF the power and check connection not recognized. harness or defective PCB of harness. •E ASM-MG-PWR-M •E ASM-MG-IF-M •E ASM-MG-PWR-OP •E ASM-MG-IF-OP 2. Turn OFF the power, replace the following and check again.
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  • Page 58 • Parts list No •}”Ô ( Drwing No.) •i–¼ Part Name QTY REMARK K1 PR5600K100 MAIN - UNIT MAIN - UNIT K2 PR5600K106 ASY -FRM -PRT -R ASY -FRM -PRT -R K3 PR5600K107 ASY -PRT -MOT ASY -PRT -MOT K4 PR5600K10 8 ASY -GID -PRT -CARD -R ASY -GID -PRT -CARD -R K5 PR5600K109...
  • Page 59 • Parts list No •}”Ô ( Drwing No.) •i–¼ Part Name QTY REMA R K K61 PR5600K169 ASY -CVR -PRT -FEED ASY -CVR -PRT -FEED K62 PR5600K170 ASY -STY -FRM -GID -RBN ASY -STY -FRM -GID -RBN K63 PR5600K171 ASY -CVR -RBN ASY -CVR -RBN K66 PR5600K173 ASY -HED -PUSH -OUT...
  • Page 60 • Parts list No •}”Ô ( Drwing No.) •i–¼ Part Name REMAR K 42 PR5600P045 STY -PRT -FEED STY -PRT -FEED 43 PR5600P046 GID -PRT -PINCH -ROL -R GID -PRT -PINCH -ROL -R 44 PR5600P048 GER -050 -28 GER -050 -28 45 PR5600P049 ARM -HED -PUSH -R ARM -HED -PUSH -R...
  • Page 61 • Parts list No •}”Ô ( Drwing No.) •i–¼ Part Name QTY REMARK 102 PR5600P191 BOX -CV -EXIT BOX -CV -EXIT 103 PR5600P203 PLT -MOT - PRT PLT -MOT - PRT 104 PR5600P206 BKT -FRM -F BKT -FRM -F 105 PR5600P207 FLG -HED -CAM FLG -HED -CAM 106 PR5600P208...
  • Page 62 • Parts list No •}”Ô ( Drwing No.) •i–¼ Part Name QTY REMARK 162 PR5600P423 LBL -HED -CAUTION LBL -HED -CAUTION 164 PR5600P426 PAD -CV -JAM PAD -CV -JAM 165 PR5600P427 PAD -CV -RBN PAD -CV -RBN 168 PR5600P430 SP-PU-SEN SP-PU-SEN 169 PR5600P432 SP-T-040 -195 -462...
  • Page 63 • Parts list No •}”Ô ( Drwing No.) •i–¼ Part Name QTY REMARK B1 NS -BRG00114 BEARINGRBB060100F BEARINGRBB060100F B2 NS -BSH00001 BUSH040040MYU BUSH040040MYU B3 NS -BSH00002 BUSH060060MYU BUSH060060MYU B4 NS -MTL00001 METAL040060CU METAL040060CU B5 NS -MTL00004 METAL060035CU METAL060035CU B6 NS -M TL00009 METAL060060FC METAL060060FC P1 HP020160SCH SFT -020 -160SCH...
  • Page 64 • Parts list No •}”Ô ( Drwing No.) •i–¼ Part Name QTY REMARK EH10 PR5600K323A1 ASM -DMOT ASM -DMOT EH11 PR5600K324A1 ASM -FAN ASM -FAN EH12 PR5600K327A1 ASM -PC-RW ASM -PC-RW EH13 PR5600K328B1 ASM -RW -POWER ASM -RW -POWER EH14 PR5600K337B1 ASM -MG -PWR -M ASM -MG -PWR -M EH15 PR5600K342A1 ASM -SN1 ASM -SN1...
  • Page 65 • Parts list No •}”Ô ( Drwing No.) •i–¼ Part Name QTY REMARK...
  • Page 66 • •...
  • Page 134 ? Layout plan of electric parts...
  • Page 136 ? Wiring diagram...

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