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Other Issues
Symptom
The paper twists
around the rollers
in the fuser unit.
3
Machine Issues
Symptom
You turned on the
printer, but nothing
displays on the
screen.
The printer does
not operate.
The printer does
not start printing.
The display screen
is blank.
Print data is not
transmitted to the
printer.
Point to check
The settings of media weight and
type are incorrect.
The paper is light.
There is an image or text on the
leading edge of the paper.
Point to check
The AC cord is unplugged.
The power is out.
The AC cord is not firmly plugged in.
The printer is turned off.
The printer turned off automatically
by the auto power off function.
Printer does not answer.
An error is displayed on the panel.
The Ethernet or USB cable is
unplugged.
Something is wrong with the
Ethernet or USB cable.
The printer does not support your
Ethernet or USB cable.
Something may be wrong with the
printing function.
The interface is disabled.
The printer driver of the printer is
not selected.
The specified port of the printer
driver is wrong.
The printer is in the sleep mode.
The Ethernet or USB cable is broken. Connect a new cable.
The time-out period set on the
computer has passed.
Remedy
Press the <ENTER> button and
then select [Menus] > [Tray
Configuration] > [(tray name)
Config] > [Media Type]/ [Media
Weight]. Then, specify the
appropriate values.
Or, specify a heavier weight in
[Media Weight].
Use heavier paper.
Add a margin on the leading edge of
the paper.
For duplex printing, leave a margin
in the leading and bottom edges.
Remedy
Turn off the printer and then plug in
the AC cord firmly.
Check if the power is being supplied
to the electric outlet.
Plug in the AC cord firmly.
Turn on the printer.
Disable the auto power off function.
Hold down the power switch for more
than 5 seconds to turn off the printer
forcibly.
Check the error code and follow the
on-screen instructions.
Plug in the Ethernet or USB cable
firmly.
Use another Ethernet or USB cable.
● Use a USB 2.0 compatible cable.
● Use an Ethernet 10BASE-
T/100BASE-TX compatible cable.
Press the <ENTER> button and
select [Print Information] >
[Configuration] and then print the
contents of the settings to check the
printing function.
Press the <ENTER> button
and select [Admin Setup] >
[Network Setup] and enable the
interface you are using.
Set the printer driver of the printer
as the default printer.
Specify the port the Ethernet or USB
cable is connected to.
Check if the <POWER SAVE>
button lights up and press the
<POWER SAVE> button to activate
the printer.
Set a longer time-out period.
- 108 -
Reference
page 57
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Reference
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page 21
page 78
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page 96
page
31,
page 51
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page 29
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page 22
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