Feeding Issues - Oki C834DN User Manual

Feeding Issues

Memo
● If the following information does not solve the issue, contact your dealer.
Symptom
● The paper often The printer is tilted.
jams.
The paper is too light or too heavy.
● Multiple sheets
are fed at once.
The paper is moist or has a static
● The paper is fed
charge.
at an angle.
The paper is wrinkled, folded or
curled.
Something is already printed on the
back side of the paper.
The edges of the paper are not kept
even.
There is only one sheet of paper in
the tray.
You have added more paper with
paper already loaded in the tray.
The paper is loaded at an angle.
Envelopes are not correctly loaded.
Paper, envelopes or labels of weight
between 177 and 220 g/m
in tray 1 and tray 2.
Paper does not feed The setting of [Paper Feeding
into the printer. Source] in the printer driver is not
correctly specified.
You have specified manual feeding
on the printer driver.
The printer does
not start processing
even though you
have removed the
jammed paper.
The paper gets The paper is moist or has a static
folded or wrinkled. charge.
The paper is light.
Point to check
is loaded
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Remedy
Place the printer on a flat surface.
Use the appropriate paper for the
printer.
Use paper stored in proper
temperature and humidity
conditions.
Use appropriate paper for the printer.
Fix the curled paper.
With tray 1/2/3/4, you cannot use
paper that has been printed.
Load it on the MP tray for printing.
Fan the paper and even up the
edges.
Load several sheets of paper.
Remove the already loaded paper,
stack it onto the new paper, even up
the edges and load the paper with
the old paper on top.
For tray 1/2/3/4, adjust the paper
width guide and stopper to the
paper.
For the MP tray, adjust the paper
width guide to the paper.
Load envelopes correctly.
Load the paper, envelopes or labels
of weight between 177 and 220 g/m
on the MP tray, and use the face up
stacker.
Check the paper tray and select
the correct tray in [Paper Feeding
Source] in the printer driver.
In the printer driver, clear the
[MPT is Manual feed] check box on
[Paper feed options].
Open and close the top cover.
Use paper stored in proper
temperature and humidity
conditions.
Press the <ENTER> button and
then select [Menus] > [Tray
Configuration] > [(tray name)
Config] > [Media Weight].
Then, specify a lighter weight.
Other Issues
Reference
page 16
page 57
3
page 57
page 57
page 63
page 62,
page 63
page 62,
page 63
page 62,
page 63
page 62,
page 63
page 63
page 57,
page 63
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Advanced
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page 57