ZyXEL Communications P8701T User Manual page 225

Reset the device to its factory defaults, and try to access the VDSL Router with the default IP
5
address. See
If the problem continues, contact the network administrator or vendor, or try one of the advanced
6
suggestions.
Advanced Suggestions
• Make sure you have logged out of any earlier management sessions using the same user account
even if they were through a different interface or using a different browser.
• Try to access the VDSL Router using another service, such as Telnet. If you can access the VDSL
Router, check the remote management settings and firewall rules to find out why the VDSL
Router does not respond to HTTP.
I can see the Login screen, but I cannot log in to the VDSL Router.
Make sure you have entered the password correctly. The default admin password is 1234. The field
1
is case-sensitive, so make sure [Caps Lock] is not on.
You cannot log in to the web configurator while someone is using Telnet to access the VDSL Router.
2
Log out of the VDSL Router in the other session, or ask the person who is logged in to log out.
Turn the VDSL Router off and on.
3
If this does not work, you have to reset the device to its factory defaults. See
4
223.
I cannot Telnet to the VDSL Router.
See the troubleshooting suggestions for
configurator.
I cannot use FTP to upload / download the configuration file. / I cannot use FTP to upload
new software.
See the troubleshooting suggestions for
configurator.
Basic Home Station VDSL2 P8701T User's Guide
Section 1.5 on page 15.
Ignore the suggestions about your browser.
Ignore the suggestions about your browser.
I cannot see or access the Login screen in the web
I cannot see or access the Login screen in the web
Chapter 23 Troubleshooting
Section 23.1 on page
225