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BuckMaster 384 User Manual

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MAY BE INSTALLED IN A SOLID FUEL BURNING FIREPLACE, AS A
FREESTANDING FIREPLACE, AS A ZERO CLEARANCE FIREPLACE OR
WITH AN OPTIONAL WOODEN SURROUND
WARNING: If the information in this manual is not followed exactly, a fire or
explosion may result causing property damage, personal injury or loss of life.
 Do not store or use gasoline or other flammable vapors and liquids in vicinity of this or any
other appliance.
WHAT TO DO IF YOU SMELL GAS:
 Do not try to light any appliance.
 Do not touch any electrical switch; do not use any phone in your building.
 Immediately call your gas supplier from a neighbor's phone. Follow gas supplier's instruc-
tions.
 If you cannot reach your gas supplier, call fire department.
 Installation and service must be performed by a qualified installer, service agency or gas
supplier.
This is an unvented gas-fired heater. It uses air (oxygen) from room in which it is installed.
Provisions for adequate combustion and ventilation air must be provided. Refer to section "
Producing Adequate Air For Combustion And Ventilation" page 31.
This appliance may be installed in an aftermarket, permanently located, manufactured (mobile)
home, where not prohibited by local codes.
This appliance is only for use with type of gas indicated on rating plate. This appliance is not
convertible for use with other gases.
INSTALLER: Leave this manual with appliance.
CONSUMER: Retain this manual for future reference.
MANUFACTURED BY:
NEW BUCK CORPORATION
200 ETHAN ALLEN DRIVE
PO BOX 69
SPRUCE PINE, N.C. 28777
www.buckstove.com
MODEL 384
This appliance is intended for supplemental heating.
VENT-FREE
Revised January 2013

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  • Page 1 MODEL 384 MAY BE INSTALLED IN A SOLID FUEL BURNING FIREPLACE, AS A FREESTANDING FIREPLACE, AS A ZERO CLEARANCE FIREPLACE OR WITH AN OPTIONAL WOODEN SURROUND VENT-FREE WARNING: If the information in this manual is not followed exactly, a fire or explosion may result causing property damage, personal injury or loss of life.

  • Page 3: Table Of Contents

    TABLE OF CONTENTS SECTION I: Safety Information....................1 SECTION II: Fireplace Preparation..................... 4 Fireplace Clearances ........................5 Gas Connection..........................5 Placement of Logs......................... 6 Gas Pressure Check........................8 Lighting Instructions - SIT Modulating or SIT Manual ............9 Lighting Instructions - SIT Millivolt Valve................13 Flame Check ..........................

  • Page 5: Section I: Safety Information

    SECTION I SAFETY INFORMATION WARNINGS IMPORTANT: READ THIS OWNER’S MANUAL CAREFULLY AND COMPLETELY BEFORE TRYING TO ASSEMBLE, OPERATE, OR SERVICE APPLIANCE. IMPROPER USE OF THESE LOGS CAN CAUSE SERIOUS INJURY OR DEATH FROM BURNS, FIRE, EXPLOSION AND CARBON MONOXIDE POISONING. ...
  • Page 6 5. If this heater is used with propane gas, do not place propane supply tank(s) inside any structure. 6. What To Do IF You Smell Gas: Shut off gas supply. - Do not try to light any appliance. - Do not touch any electrical switch; do not use any phone in your building. - Immediately call your gas supplier from a neighbor’s phone.
  • Page 7 21. All heater screens must be kept closed when operating gas logs. 22. “WARNING: Failure to keep primary air opening (s) of the burner (s) clean may result in soot and property damage.” 23. Do not use this heater for burning trash or cooking. Never place matches, paper, garbage or any other material on top of logs or into the flames.

  • Page 8: Section Ii: Fireplace Preparation

    SECTION II FIREPLACE PREPARATION The fireplace needs to be prepared before installing heater. A. Turn off the gas supply to fireplace. “WARNING: BEFORE INSTALLING IN A SOLID-FUEL BURNING FIREPLACE, CHIMNEY FLUE AND FIREBOX MUST BE CLEANED OF SOOT, CREOSOTE, ASHES AND LOOSE PAINT BY A QUALIFIED CHIMNEY CLEANER.”...

  • Page 9: Fireplace Clearances

    INSTALLATION AND CLEARANCES To ensure a safe installation into a masonry or factory built fireplace, following instructions must be carefully followed: (1) Sidewall Clearances: Clearance from side of fireplace opening to any adjacent combustible wall should not be less than: right side 7", left side 7". (2) Ceiling Clearances: The ceiling height should not be less than 26"...

  • Page 10: Placement Of Logs

    CR3329 CERAMIC LOG SET PLACEMENT, FOR MODEL 384 (1-R) (1-L) WARNING: Failure to position parts in accordance with these diagrams or failure to use only parts specifically approved with this heater may result in property damage or personal injury. WARNING: POSITIONING OF LOGS IS VERY CRITICAL (SEE DIAGRAM ABOVE).
  • Page 11 E.S.B. LOG SET PLACEMENT FOR MODEL 384 “MILLIVOLT ONLY” WARNING: Failure to position parts in accordance with these diagrams or failure to use only parts specifically approved with this heater may result in property damage or personal injury. WARNING: POSITIONING OF LOGS IS VERY CRITICAL (SEE DIAGRAM ABOVE).

  • Page 12: Gas Pressure Check

    GAS PRESSURE CHECK Check inlet pressure to burner to ensure that it is as shown in table below. NOTE:The pressure check point is located on the right side of valve facing burner, for SIT Millivolt, and left side for SIT Modulating. Appliance and its appliance main gas valve must be disconnected from the gas supply piping system during any pressure testing of that system at test pressures in excess of 1/2 psi (3.5kPa).

  • Page 13: Lighting Instructions - Sit Modulating Or Sit Manual

    LIGHTING INSTRUCTIONS MODULATING OR MANUAL VALVE (SIT) FOR YOUR SAFETY, READ BEFORE LIGHTING WARNING IF YOU DO NOT FOLLOW THESE INSTRUCTIONS EXACTLY, A FIRE OR EXPLOSION MAY RESULT CAUSING PROPERTY DAMAGE, PERSONAL INJURY OR LOSS OF LIFE. A. This appliance has a pilot which must be lit by hand. When lighting pilot, follow these instructions exactly.
  • Page 14 LIGHTING INSTRUCTIONS 1. STOP! Read the safety information on previous page. 2. Make sure manual shutoff valve is fully closed. 3. Turn off all electrical power to appliance. 4. Open access panel door located at bottom front of appliance. 5. Turn control knob clockwise to full “OFF”...

  • Page 15: To Turn Off Gas To Appliance

    11. Turn gas control knob counterclockwise to “ON” position. Continue to turn gas control knob counterclockwise to your desired setting. 12. Close access panel door. 13. Turn on all electrical power to appliance. CAUTION DO NOT TRY TO ADJUST HEATING LEVELS BY USING MANUAL SHUTOFF VALVE. TO TURN OFF GAS TO APPLIANCE SHUTTING OFF UNIT 1.

  • Page 16: Manual Lighting Procedure

    THERMOSTAT CONTROL OPERATION 1. Thermostat control on this heater differs from standard thermostats. Standard thermostats simply turn burner on and off. The thermostat used on this heater senses room temperature and adjusts amount of gas flow to burner. This will increase or decrease flame height. At times, room may exceed set temperature, which will cause burner to shut off.

  • Page 17: Lighting Instructions - Sit Millivolt Valve

    OPERATING INSTRUCTIONS Before operating this appliance, proceed through following checklist. 1. Read and understand these instructions before operating this appliance. 2. Check that there are no gas leaks. If you smell gas do not attempt to light this appliance. 3. Verify that log placement is correct. WARNING: ANY CHANGE TO THIS HEATER OR ITS CONTROLS CAN BE DANGEROUS.
  • Page 18 LIGHTING INSTRUCTIONS 1. STOP! Read the safety information on reverse side of this label (page 13). 2. Make sure manual shutoff valve is fully closed. If equipped with thermostat, set to lowest setting. 3. Turn off all electrical power to appliance. 4.
  • Page 19 11. Turn control knob counterclockwise to “ON”. 12. If using unit without wall thermostat place Auto/Off/Manual switch to manual position. If using wall thermostat place Auto/Off /Manual switch to auto position and place thermostat to a setting higher than room temperature. 13.
  • Page 20 MANUAL LIGHTING PROCEDURE 1. If pilot cannot be lit with piezo, it can be manually lit with the use of a paper match and a lighter rod. 2. Open access panel door located at bottom front of appliance. 3. Place match in holder and light. With left hand, turn control knob counterclockwise to “PILOT”position.

  • Page 21: Flame Check

    FLAME CHECK A periodic check of the flames should be made. The pilot flame should always be present when gas logs are in operation. See Figure 4. Rear Flames: The flames at rear or at either side of top log should be very similar, yellow in color, and should be about 3"...

  • Page 22: Wiring Diagram

    WIRING DIAGRAM REV. DATE DISCRIPTION APRVD Figure 5 WARNING: CHILDREN AND ADULTS SHOULD BE ALERTED TO HAZARDS OF HIGH SURFACE TEMPERATURES AND SHOULD STAY AWAY TO AVOID BURNS OR CLOTHING IGNITION. YOUNG CHILDREN SHOULD BE CAREFULLY SUPERVISED WHEN THEY ARE IN SAME ROOM WITH APPLIANCE WARNING: DO NOT PLACE CLOTHING OR OTHER FLAMMABLE...
  • Page 23 WARNING: ELECTRICAL GROUNDING INSTRUCTION: HEATER IS EQUIPPED WITH A THREE-PRONG PLUG FOR YOUR PROTECTION AGAINST SHOCK HAZARD AND SHOULD BE PLUGGED DIRECTLY INTO A PROPERLY GROUNDED THREE-PRONG RECEPTACLE. NOTE: #PE SBRO84 Blower Motor. Rating: 120 volts/60HZ/1.1 Amps. NOTE: For convenience, allow licensed electrician to install properly grounded 3-plug receptacle near unit.

  • Page 24: Section Iii: Solid Fuel Burning Fireplace Installation (Fp)

    INSTALLATION MODEL 384 (FP) IN SOLID FUEL BURNING FIREPLACES (1) Model FP-384 may be installed in a masonry fireplace. The minimum fireplace dimension must be 24" high, 32-1/2" wide, and 12" deep. NOTE: Damper or clean out must be closed or sealed off.
  • Page 25 Set top (long) trim panel in place on top of unit. Panel should be flat against outside face of fireplace and standing vertically (measuring approximately 12” from rear of unit to front area). Mark along lower edge of trim panel with a pencil to make reference line for mounting.

  • Page 26: Section Iv: Wooden Surround Installation (Ws)

    SECTION IV INSTALLATION OF MODEL 384 (WS) OPTIONAL WOODEN SURROUND (KIT#PAKDM384) NOTE: See page 20 for clearances. (1) When choosing right location for your heater and surround (mantel) keep the following in mind: NOTE: Due to high temperatures, this heater should be located out of traffic areas and away from furniture and draperies.
  • Page 27 STEP 9: Place top on to surround (mantel), flush with back and equal on each end. Secure both ends and middle with screws. EXPLODED VIEW OF MODEL 384 SURROUND KIT# PAKDM384 AS VIEWED FROM BACK OF SURROUND (MANTEL) SURROUND BASE...

  • Page 28: Section V: Zero Clearance Installation (Zc)

    SECTION V MODEL 384 (ZC) ZERO CLEARANCE INSTALLATION The installation must conform with local codes or in the absence of local codes, with National Fuel Gas Code, ANSI Z223.1/NFPA54. This appliance may be installed in an After-Market Manufactured (Mobile) Home, where not prohibited by state or local codes.
  • Page 29 ZERO CLEARANCE STANDOFF(S) ASSEMBLY NOTE: All Standoff must be attached to the appliance before installing as a Zero Clearance appliance. “Follow the instructions given in the diagrams below exactly”. Rear Standoff Location: 6.00” down Top Standoff from the top of rear of appliance, and (2 per unit) center left to right.
  • Page 30 FIREPLACE CLEARANCES (ZC) COMBUSTIBLE MATERIALS MUST Fireplace may be placed directly on a combustible INSTALLED OVER OR TOUCH ANY BLACK floor, against a combustible wall at marked PAINTED SURFACE. DO NOT BLOCK HEAT clearances or on a raised wooden platform. CIRCULATING AIR OUTLETS.
  • Page 31 FINISHING YOUR FIREPLACE (ZC) There is a wide variety of finishing material as paneling or wall-board may not overlap available for your fireplace from formal wall black face of fireplace. Space between wall treatments with marble and mantels, to rustic covering and fireplace should be sealed with a wood paneling,...

  • Page 32: Section Vi: Freestanding Installation (Fs)

    SECTION VI MODEL 384 (FS) FREESTANDING INSTALLATION (1) Determine exact position of your gas heater. NOTE: Due to high temperatures, this heater should be located out of traffic areas and away from furniture and draperies. NOTE: For safe installation the minimum clearances must be met. See Figure below.
  • Page 33 FREESTANDING PEDESTAL OR LEGS INSTALLATION 1. The Model 384 can be mounted as free standing with either a pedestal or Queen Anne legs. A. To mount pedestal Part No.(FA P14) to heater lay heater on its back (use a drop-cloth to protect back of heater and surface of your flooring).

  • Page 34: Section Vii: Alcove Installation

    SECTION VII MODEL 384 (FS) ALCOVE INSTALLATION CAUTION: READ ENTIRE MANUAL BEFORE INSTALLING HEATER (1) For clearances, see Figure below. The minimum must be met. (2) For Installation and Gas Hookup Connection see page 5 . CAUTION: The installation must conform with local codes, or in absence of local codes, with National Fuel Gas Code, ANSI Z223.1/NFPA54.

  • Page 35: Section Viii-Producing Adequate Air For Combustion And Ventilation

    SECTION VIII—PRODUCING ADEQUATE AIR FOR COMBUSTION AND VENTILATION This section is for residential or manufactured (mobile) installation “This heater shall not be installed in unusually tight construction unless provisions are adequate for combustion and ventilation air.” NOTE: This heater shall not be installed in a room or space unless the required volume of indoor combustion air is provided by the method in National Fuel Gas Code, ANSIZ223.1/NFPA 54, the International Fuel Gas Code, or applicable codes.
  • Page 36 1. Determine the volume of the space (length x width x height). Length x Width x Height = cu.ft.(volume of space) EXAMPLE: 20 ft.(Length) x 16 ft.(Width) x 8 ft.(ceiling Height)= 2560 cu. ft. (volume of space) If additional ventilation to adjoining room is supplied with grills or openings, add the volume of these rooms to the total volume of the space.

  • Page 37: Section Ix: Air For Combustion And Ventilation Inside

    SECTION IX AIR FOR COMBUSTION AND VENTILATION INSIDE BUILDING This fresh air would come from an adjoining unconfined space. When venting to an adjoining space, you must provide two permanent openings: one within 12" of ceiling and one within 12" of floor, on wall connecting two spaces.

  • Page 38: Section X: Air For Combustion And Ventilation Outdoors

    WARNING THIS HEATER MUST HAVE ADEQUATE AMOUNT OF AIR FOR PROPER OPERATION. IF NOT, POOR FUEL COMBUSTION COULD RESULT. READ THE FOLLOWING INSTRUCTIONS TO ENSURE PROPER AMOUNT OF AIR FOR THIS AND OTHER FUEL-BURNING APPLIANCES IN YOUR HOME. SECTION X AIR FOR COMBUSTION AND VENTILATION OUTDOORS Provide extra fresh air by using ventilation grills or ducts.

  • Page 39: Section Xi: After Market Mobile Home

    SECTION XI AFTER MARKET MOBILE HOME INSTALLATION NOTE: See “Producing Adequate Air For Combustion And Ventilation” page 31. THIS APPLIANCE MAY BE INSTALLED IN AN AFTERMARKET*, PERMANENTLY LOCATED, MANUFACTURED (MOBILE) HOME, WHERE NOT PROHIBITED BY LOCAL CODES. *After Market: Completion of sale, not for purpose of resale from manufacturer. THIS APPLIANCE IS ONLY FOR USE WITH TYPE OF GAS INDICATED ON RATING PLATE.

  • Page 40: Important Safeguards

    IMPORTANT SAFEGUARDS Although your gas logs are very realistic in appearance, it is not a real burning fireplace and must not be used for burning rejected material.  To avoid irreparable damage to heater or personal injury, matches, paper, garbage or any other material must not be placed or thrown on top of logs or into flames.

  • Page 41: Troubleshooting

    TROUBLESHOOTING WARNING TURN OFF, UNPLUG HEATER AND LET COOL BEFORE SERVICING. ONLY A QUALIFIED SERVICE PERSON SHOULD SERVICE AND REPAIR HEATER. CAUTION NEVER USE A WIRE, NEEDLE OR SIMILAR OBJECT TO CLEAN ODS/PILOT. THIS CAN DAMAGE ODS/PILOT. OBSERVED POSSIBLE PROBLEM CAUSE SOLUTION Igniter button is pressed...
  • Page 42 OBSERVED POSSIBLE PROBLEM CAUSE SOLUTION Igniter button is pressed Air in gas lines when installed Continue to hold down Spark at ODS/Pilot control knob. Repeat igniting No Ignition (continued) operation until air is removed. Depleted gas supply Contact local propane gas company ODS/Pilot is clogged Clean ODS/Pilot or replace...
  • Page 43 OBSERVED POSSIBLE PROBLEM CAUSE SOLUTION Burner does not light after Burner orifice is clogged Clean burner (see Cleaning ODS/Pilot is lit and Maintenance) or replace burner orifice Inlet gas pressure is too low Contact local propane gas company Delayed ignition of burner Manifold pressure is too low Contact local propane gas company...
  • Page 44 WARNING IF YOU SMELL GAS: * SHUT OFF GAS SUPPLY * DO NOT TRY TO LIGHT APPLIANCE * DO NOT TOUCH ANY ELECTRICAL SWITCH; DO NOT USE ANY PHONE IN YOUR BUILDING * IMMEDIATELY CALL YOUR GAS SUPPLIER FROM A NEIGHBOR’S PHONE.

  • Page 45: Service And Repair Parts

    SERVICING Repair and replacement work should only be performed by a qualified service technician. Always shut off the gas supply and make sure heater is cool before beginning any service operation. Check for gas leaks after servicing. REPAIR PARTS A parts list with exploded view follows. Always include correct name, part number and model number of heater when ordering service parts.

  • Page 46: Replacement Parts

    REPLACEMENT PARTS SIT MODULATING OR SIT MANUAL 19GL BASE (Picture on page 43) KEY# PART DESCRIPTION PART NUMBER 1. Pilot (NAT.) Copreci PE 2150053 - NAT 1. Pilot (LP) Copreci PE 2150054 - LP 2. Thermocouple (Copreci) PE TPT100 / 90 3a.
  • Page 47 SIT MODULATING OR SIT MANUAL 19GL BASE Page 43...
  • Page 48 REPLACEMENT PARTS SIT MILLIVOLT VALVE 19GL BASE (Picture on page 45) KEY# PART DESCRIPTION PART NUMBER 1. 820 MV. S.I.T. Valve (LP) LP-PE 820636 1. 820 MV. S.I.T. Valve (NAT) NAT– PE 820637 2. Generator (Pilot Assembly) 3. Burner Tube PO DTBURN 4.
  • Page 49 SIT MILLIVOLT VALVE 19GL BASE Page 45...
  • Page 50 REPLACEMENT PARTS SIT MILLIVOLT VALVE ESB BASE (Picture on page 47) A parts list with exploded view follows. Always include correct name, part number and model number of the heater when ordering service parts. KEY# PART DESCRIPTION PART NUMBER 1. O.D.S. Pilot O.P. Assembly (LP) PE 8404C 1.
  • Page 51 SIT MILLIVOLT VALVE ESB BASE Page 47...
  • Page 52 NEW BUCK CORPORATION We reserve right to amend these specifications at any time without notice. The only warranty applicable is our standard written warranty. We offer no other warranty, expressed or implied. LIMITED WARRANTY VENT-FREE GAS LOG HEATER New Buck warrants this product to be free from defects in materials and components for two (2) years from date of first purchase, provided that product has been properly installed, operated and maintained in accordance with all applicable instructions.

  • Page 53: Warranty/Owner Registration

    Owner Registration Card must contain Authorized Buck Stove Dealer Number and Certified Installer’s number (if applicable) for warranty coverage to begin. NAME: ____________________________________________________ ADDRESS:_________________________________________________ CITY: _____________________________________________________ STATE: ______________________ ZIP: ________________________ CUSTOMER EMAIL: ________________________________________ MODEL #: FP-384 SERIAL #: __________________________ DATE OF INSTALLATION:___________________________________ INSTALLER’S NAME: _______________________________________ PURCHASED FROM: _______________________________________...

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