4
During a conversation
4.1
Make a second call
123
Paul
inconversation
Transfer
•
Recover the correspondent on hold
hang up
You can also initiate a second call by first validating the 'Other call'
option and using the personal directory or the company directory.
4.2
Receiving a second call
You are in conversation and a correspondent is trying to contact you:
123
Paul
iscalling
the caller's name is displayed for 3 seconds, and a
beep is sent
Over 3 seconds, move with the navigate-left-right key to the
receiving a second call icon, to see the identity of the second caller
(and off-hook if necessary)
4.3
Switching between two calls (Broker call)
During a call, to recover the correspondent on hold:
123
Paul
inconversation
Transfer
You can establish the identity of the waiting call without taking it by
using the navigate-left-right key.
123
Paul
inconversation
Transfer
23
dial the number
your telephone rings
123
John
inconversation
Transfer
123
John
inconversation
Transfer
recover the correspondent on hold
123
John
onhold
Retrieve?
display the correspondent's identity
Other
send the call
recover the correspondent on hold
lift the receiver
recover the correspondent on hold
123
John
inconversation
Transfer
the first call is on hold
OR
123
Paul
inconversation
Transfer
the first call is on hold
123
John
inconversation
Transfer