Limited Warranty - Hand Held Products Dolphin 9500 Quick Start Manual

Limited Warranty

Hand Held Products, Inc. ("Hand Held Products") warrants its products to be free from
defects in materials and workmanship and to conform to Hand Held Products' published
specifications applicable to the products purchased at the time of shipment. This warranty
does not cover any Hand Held Products product which is (i) improperly installed or used;
(ii) damaged by accident or negligence, including failure to follow the proper maintenance,
service, and cleaning schedule; or (iii) damaged as a result of (A) modification or
alteration by the purchaser or other party, (B) excessive voltage or current supplied to or
drawn from the interface connections, (C) static electricity or electro-static discharge, (D)
operation under conditions beyond the specified operating parameters, or (E) repair or
service of the product by anyone other than Hand Held Products or its authorized
representatives.
This warranty shall extend from the time of shipment for the duration published by Hand
Held Products for the product at the time of purchase ("Warranty Period"). Any defective
product must be returned (at purchaser's expense) during the Warranty Period to Hand
Held Products' factory or authorized service center for inspection. No product will be
accepted by Hand Held Products without a Return Materials Authorization, which may be
obtained by contacting Hand Held Products. In the event that the product is returned to
Hand Held Products or its authorized service center within the Warranty Period and Hand
Held Products determines to its satisfaction that the product is defective due to defects in
materials or workmanship, Hand Held Products, at its sole option, will either repair or
replace the product without charge, except for return shipping to Hand Held Products.
EXCEPT AS MAY BE OTHERWISE PROVIDED BY APPLICABLE LAW, THE
FOREGOING WARRANTY IS IN LIEU OF ALL OTHER COVENANTS OR
WARRANTIES, EITHER EXPRESSED OR IMPLIED, ORAL OR WRITTEN, INCLUDING,
WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE.
HAND HELD PRODUCTS' RESPONSIBILITY AND PURCHASER'S EXCLUSIVE
REMEDY UNDER THIS WARRANTY IS LIMITED TO THE REPAIR OR REPLACEMENT
OF THE DEFECTIVE PRODUCT. IN NO EVENT SHALL HAND HELD PRODUCTS BE
LIABLE FOR INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, AND, IN NO
EVENT, SHALL ANY LIABILITY OF HAND HELD PRODUCTS ARISING IN
CONNECTION WITH ANY PRODUCT SOLD HEREUNDER (WHETHER SUCH
LIABILITY ARISES FROM A CLAIM BASED ON CONTRACT, WARRANTY, TORT, OR
OTHERWISE) EXCEED THE ACTUAL AMOUNT PAID TO HAND HELD PRODUCTS
FOR THE PRODUCT. THESE LIMITATIONS ON LIABILITY SHALL REMAIN IN FULL
FORCE AND EFFECT EVEN WHEN HAND HELD PRODUCTS MAY HAVE BEEN
ADVISED OF THE POSSIBILITY OF SUCH INJURIES, LOSSES, OR DAMAGES. SOME
STATES, PROVINCES, OR COUNTRIES DO NOT ALLOW THE EXCLUSION OR
LIMITATIONS OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE
LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
All provisions of this Limited Warranty are separate and severable, which means that if
any provision is held invalid and unenforceable, such determination shall not affect the
validity of enforceability of the other provisions hereof.
The limited duration of the warranty for Dolphin 9500 Series is as follows:
• Dolphin 9500 and Dolphin 9550 terminals with an integrated imager are covered by a
two-year limited warranty.
• Dolphin 9551 and Dolphin 9501 terminals with an integrated laser engine are covered
by a one-year limited warranty.
• Touch screens are covered by a one-year limited warranty.
• The limited duration of the warranty for the Dolphin 9500 Series HomeBase, Mobile
Base, Mobile Charger, Net Base, ChargeBase, and QuadCharger is for one year.
• The limited duration of the warranty for batteries is one year. Use of any battery not
sold/manufactured by Hand Held Products may damage the terminal and/or the battery
and will void the warranty. Batteries returned to Hand Held Products in a reduced state
may or may not be replaced under this warranty. Battery life will be greatly increased
when following the battery instructions in the Dolphin 9500 Series User's Guide.
26 Dolphin® 9500 Series Mobile Computers Quick Start Guide