ShoreTel 930D Quick Reference

ShoreTel IP Phone 930D Quick Reference
Place Calls
Use the handset
Use the speakerphone
Use a headset
Use the Directory
Use Call History
Use the Intercom
Redial the last number called
Answer Calls
Answer a call
Send a call to voicemail
Divert an incoming call
Adjust volume for current call
Answer call waiting (incoming call)
Mute and Hold
Mute a call
Place a call on hold
Take a call off hold
Transfer Calls
Transfer a call, no consult
Transfer a call with consult
Transfer a call with intercom consult
Transfer a call to voice mailbox
ShoreTel, Inc., 960 Stewart Drive Sunnyvale, California 94085 USA Phone: +1.408.331.3300 +1.800.425.9385 Fax: +1.408.331.3333 www.shoretel.com
+ extension.
+ extension.
With a headset plugged into the headset jack,
+ (to select Directory and user name).
+ (to select Call History and extension).
+ (to select Intercom) + extension + Intcom soft key.
+
or or Answer soft key.
To VM soft key.
or or Answer soft key.
+ or - volume buttons (side of handset).
(to highlight and select the call) or Answer
Mute button (side of handset). Toggles Mute on and off.
or (to highlight and select a call).
or Unhold soft key or (to highlight and select a call).
+ extension, then Transf soft key.
+ extension, then Conslt + Yes soft keys.
+ extension + More + Intcom soft keys.
+ extension + More + To MB soft keys.
Conference Calls
Make a conference call, no consult
Make a conference call with consult
Display conference participants
+ extension.
Disconnect a conference participant
Park Calls
Park a call on another extension
Unpark a call
Voicemail
Check voicemail
Log in from an external phone
Log in from another extension
Shortcuts
Park a call
Unpark a call
soft key.
Pick up a remote extension
Use the intercom
Change CHM, forwarding
Change extension assignment
Log in or out of a Workgroup
Charge the handset
For more details about using your phone, see the ShoreTel IP Phone 930D Handset User Guide.
+ extension + Confrn soft key.
+ extension + Conslt + Yes soft keys.
Show soft key.
+ Drop soft key.
Park soft key + extension + Park soft key.
Unpark soft key + extension + select a call + Unpark soft key.
+ or + password +
Access number + + your extension + password +
Voicemail button + + your extension + password +
+ + extension.
+ + extension.
+ + extension.
+ + extension.
+ + +
+ + +
Use ShoreTel Communicator or voicemail menus.
Place the handset in the charging stand. A blue light on the stand
indicates that the handset battery is charging.