ShoreTel 930D Planning And Installation Manual
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ShoreTel 930D Planning And Installation Manual

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ShoreTel IP Phone 930D
Planning and Installation
Guide
September 2015

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Summary of Contents for ShoreTel 930D

  • Page 1 ShoreTel IP Phone 930D Planning and Installation Guide September 2015...

  • Page 2: Version Information

    ShoreTel, ShoreTel (and logo), ControlPoint, Brilliantly Simple, Brilliantly Simple Communication, ShoreCare, ShoreGear, ShorePhone, and ShoreWare are registered trademarks of ShoreTel, Inc. in the United States and/or other countries. The ShoreTel logo is a trademark of ShoreTel, Inc. in the United States and/or other countries.

  • Page 3: Table Of Contents

    Consider Traffic Capacity ..........22 ShoreTel IP Phone 930D...
  • Page 4 Using ShoreTel IP930D Manager ......... . . 50 Using ShoreTel Director to View and Reset Handsets ......59 Understanding Configuration Parameters .
  • Page 5 Calls are dropped ............82 Cannot log into a base with ShoreTel IP930D Manager ......82 A beep is heard about every 3 seconds when on a call .
  • Page 6 Table of Contents Planning and Installation Guide ShoreTel IP Phone 930D...

  • Page 7: Preface

    8  About This Book This guide is intended to help you successfully deploy the ShoreTel IP Phone 930D system. Audience This guide is written for the person who plans for, installs, and configures the product components. Organization This document is generally organized into major tasks, presented in the order in which they should be completed.

  • Page 8: Related Documentation

    ShoreTel IP Phone 930D Handset User Guide describes how to install and use the IP930D  handset and charging stand. ShoreTel IP Phone 930D Base Station and Repeater User Guide describes how to plug in and use  the IP930D base station and repeater.

  • Page 9: Chapter 1 Introduction

    15  System Overview The ShoreTel IP Phone 930D solution is a state-of-the-art DECT (Digital Enhanced Cordless Telecommunications) system that seamlessly adds wireless handsets to any Shoretel installation running ShoreTel 14 or later software. Ideally suited for users looking for a full telephony feature set along with in-building roaming capabilities, the IP930D allows users to step away from their desks without losing the ability to manage incoming inquiries or monitor shared extensions.

  • Page 10: Understanding System Components

    The IP930D system consists of these major components: Handset—A battery-powered mobile handset with charging stand that emulates the user interface  of the ShoreTel IP Phone 230 models. Base station—A PoE-powered device containing DECT radio and processing capabilities for ...

  • Page 11: Ip930D Handset

    The handset is powered by a replaceable lithium-ion battery and features a color LCD. The user interface on the handset emulates the interface of a ShoreTel IP Phone 230 model. The handset has volume controls and a mute switch on its left side and a headset jack on its right side.

  • Page 12: Ip930D Base Station

    On the front side of the unit is an operational status LED indicator. On the back side of the unit is the RJ-45 Ethernet connector and a reset button. For more information, refer to the ShoreTel IP Phone 930D Base Station and Repeater User Guide. IP930D Repeater The repeater is an optional component used to extend the range of a base station unit.

  • Page 13: Understanding System And Coverage Limits

    Note that these IP930D system capacities refer to a single site or airspace within which the handsets are used; a single ShoreTel system can support multiple IP930D systems in different locations, so long as there is no airspace contention between them.

  • Page 14: Topology And Technical Specifications

    (example: 192.168.11.50 – 89). Each handset uses the same ShoreGear switch IP Phone resources as any other ShoreTel IP Phone. From a resource prospective, each base can appear to be as many as four IP phones (one for each handset).

  • Page 15: Call Handoff Limitations And Synchronization

    Introduction Call Handoff Limitations and Synchronization An IP930D base supports the same networking features as other ShoreTel IP phones, including DHCP, VLANs, LLDP, and 802.1x. In a multi-base (multicell) environment, multicast IP packets are used to communicate among bases. Therefore, all bases in a single airspace should be on the same IP subnet (this avoids complex multicast routing configurations).
  • Page 16 Introduction Understanding System Management Planning and Installation Guide ShoreTel IP Phone 930D...

  • Page 17: Chapter 2 Planning

    26  Planning Overview This overview lists planning steps to complete before installing your ShoreTel IP Phone 930D system. 1. Understand system components and limitations (described in Chapter 1, Introduction.) 2. Understand networking, power, and environmental requirements (described below).

  • Page 18: Understanding Networking And Power Requirements

    A PoE wire adapter and Linksys POES5 5-volt PoE splitter for use with a powered Ethernet  connection. (See Using a PoE Wire Adapter and Splitter to Power the Repeater on page 19.) Planning and Installation Guide ShoreTel IP Phone 930D...

  • Page 19: Understanding Environmental Requirements

    IP930D components emit RF radiation that is below all government and industry limits. However, some devices containing sensitive microphones can be affected by this radiation and should be kept at a distance from IP930D components. ShoreTel IP Phone 930D Planning and Installation Guide...

  • Page 20: Understanding Architectural Impacts To Coverage

    If that proves not to be the case, find areas where repeaters can link to the base or other repeaters through stairwells or other openings in the building. When planning multi-floor installations, it is helpful to think in three dimensions. Here is an example: Front View Planning and Installation Guide ShoreTel IP Phone 930D...

  • Page 21: Gathering Site Requirements And Information

    Large metal objects, such as cabinets and machines  Radio frequency sources, such as RF welders and WiFi  Stairwells or similar openings where floor-to-floor transmissions might be enhanced (for multi-floor  installations) ShoreTel IP Phone 930D Planning and Installation Guide...

  • Page 22: Conducting A Site Survey

    A base station configured with a static address that is otherwise in a factory default state  A PoE mid-span power brick connected to a small Ethernet switch or hub  A fully charged handset  Planning and Installation Guide ShoreTel IP Phone 930D...

  • Page 23: Configure The Base With A Static Ip Address

    If this step fails, see Cannot log into a base with ShoreTel IP930D Manager on page 82. b. Enter “admin” for the login ID and the last four digits or characters of the base MAC address for the password.

  • Page 24: Display Signal Strength On The Handset

     minus sign is not displayed on the handset.) For bases and repeaters: -70 dBm or better. (You can view levels for bases and repeaters from  ShoreTel IP930D Manager after installation.) Planning and Installation Guide ShoreTel IP Phone 930D...

  • Page 25: Walk The Site To Measure Rssi Levels

    However, the total number of handsets must be within system limits and components must be spaced at least one meter apart. See Understanding System and Coverage Limits on page 13. ShoreTel IP Phone 930D Planning and Installation Guide...

  • Page 26: Draft Installation Layout-An Example

    After completing the steps described in this chapter, you can determine the equipment that you need to order. Consider if users require extra equipment, such as wired headsets or additional handset charging stands. Once you have the necessary equipment, complete the steps in the Installation chapter. Planning and Installation Guide ShoreTel IP Phone 930D...

  • Page 27: Installation

     Installation Overview Once you obtain ShoreTel IP930D equipment, complete the tasks described in this installation overview. For more information about each step, see the topics that follow. 1. Use the ShoreTel IP930D Configuration Tool to create base-specific configuration files.

  • Page 28: Creating Configuration Files

    156 is configured on the DHCP server. Create and Install Configuration Files Use the ShoreTel IP930D Configuration Tool to prepare MAC-specific configuration files for each base. Load the files onto the FTP server in the same directory as the standard IP phone configuration files.

  • Page 29: Registering Handsets And Repeaters To Bases

    Have the MAC-specific configuration files been prepared for each base in the system? Have those  files been loaded onto the ShoreTel FTP server in the same directory as the standard IP phone configuration files? ShoreTel IP Phone 930D...

  • Page 30: Registering Handsets

    Never unplug a base while its LED indicator is flashing red or it may be permanently damaged. 2. Wait one to two minutes for the base to obtain an IP address from DHCP and start up. Planning and Installation Guide ShoreTel IP Phone 930D...

  • Page 31: Registering Repeaters

    Before you begin: Confirm that Handset/Repeater registration is still active on the Base Security page in ShoreTel IP930D Manager. This state is indicated by a blinking green/red LED on the base station. 1. Plug in a repeater. Make sure it is near the base you are registering to.

  • Page 32: Performing A Site Survey To Confirm Coverage

    4. When you have finished registering all repeaters, disable Handset Registration from the Base Security page of ShoreTel IP930D Manager and save the settings. Performing a Site Survey to Confirm Coverage After temporarily locating one base and its repeaters at the locations specified in the installation plan, perform a site survey to check coverage.

  • Page 33: Understanding Repeater Rssi Levels

    Understanding Repeater RSSI Levels Here is an example to help you understand how to interpret the “Repeater reported RSSI Information (dBm)” table for a base and its repeaters. This table is found in the Manage Bases page in ShoreTel IP930D Manager.

  • Page 34: Finalizing Installation

    Assigning User Extensions The last step for finalizing installation is to assign user extensions to the IP930D handsets using the ShoreTel Director interface. The procedure for doing this for IP930D devices is the same as for any other ShoreTel IP Phone.

  • Page 35: Maintaining Your System

     Replacing a Handset To replace a handset, follow this procedure. 1. In the ShoreTel IP930D Configuration Tool, load the saved *.XML project file for the existing installation by choosing File > Open Project. Note Make sure the file is up to date and matches the installed configuration or you will cause the system to stop working when you apply the files it generates.
  • Page 36 For this example, we will replace the handset with IPUI 016E6003C3 with a new handset with an IPUI of 016E6003F1. To do this, first select Base1 in the left pane, then select the handset with IPUI of 016E6003C3 in the center window. Planning and Installation Guide ShoreTel IP Phone 930D...
  • Page 37 7. Reset the base on which the handset is located using ShoreTel IP930D Manager. To do so, go to the Reset Base page in ShoreTel IP930D Manager, check Reset Base, and click Reset.

  • Page 38: Replacing A Repeater

    ShoreTel IP930D Manager. This will cause the base to restart and download the updated configuration file. Next, enable registration for the base with the new repeater using ShoreTel IP930D Manager from the Base Security page and plug in the new repeater at its installation location. Press and hold the reset button on the repeater for about 3 seconds until the LED turns solid red and then release the button.

  • Page 39: Adding A New Base And Handsets

    To add a new base and additional handsets to the system, follow these steps. 1. Load the project file for the existing installation by choosing File > Open Project in the ShoreTel IP930D Configuration Tool. For this example, we can open the project file we created previously.
  • Page 40 5. To add a repeater to the base, click Add repeater in the left pane. A window opens asking you to select a repeater. 6. Choose New repeater and OK. A new repeater is added. 7. Add the IPEI of the new repeater in the Repeater Properties area. Planning and Installation Guide ShoreTel IP Phone 930D...
  • Page 41 8. The next step is to make sure the synchronization source for each repeater matches that used by other bases in the system. Do this by selecting one of the existing bases in the left pane and noting the sync source for each repeater. ShoreTel IP Phone 930D Planning and Installation Guide...
  • Page 42 Note that Region A and B bases are synced to the Base, but region C is synced to the repeater in Region B. We need to match this arrangement for the new repeaters. Planning and Installation Guide ShoreTel IP Phone 930D...
  • Page 43 14. Generate new MAC-specific configuration files by choosing File > Save Configuration Files As. Save these to the FTP root directory for the system or to a temporary location where you can copy them to the ftproot directory later. ShoreTel IP Phone 930D Planning and Installation Guide...

  • Page 44: Updating Ip930D Firmware

    To do this, enable registration on the new base using ShoreTel IP930D Manager from the Base Security page. On the handsets, choose Menu > Connectivity > Registration. Enter the Handset Registration code “0000” and press the OK soft key.

  • Page 45: Reference Material

     Theory of Operation The ShoreTel IP930D base appears to the MGC (Media Gateway Controller) to look like as many as four independent ShoreTel IP Phone 230 models. Each IP930D handset has a unique MAC address, achieved by adding a “02-” prefix to the handset’s IPUI number.The primary IP address of the base may be statically configured or obtained using DHCP and assigned to one handset.

  • Page 46: Synchronization

    40-bit IPUI of the handset (extended to 48-bits by pre-pending the value 0x02 in hex format) and www.xxx.yyy.zzz is the handset IP address. On an IP 230, the phone’s MAC address is used for the aabbccddeeff field. (ShoreTel Director uses the endpoint ID reported by the MGCP RSIP sent by the base.)

  • Page 47: Understanding The Dect Registration Process

    DectRepeaterIpei parameters. The IPUI and IPEI values in these parameters are used to build a white list of devices that are permitted to register with the base. 2. From the Base Security page in ShoreTel IP930D Manager, handset registration is enabled. Registration will be automatically disabled after 10 minutes.

  • Page 48: Understanding System Software Upgrades

    Transmission of the upgrade is halted during phone calls to minimize the impact of the transmission on the operation of the system. The status of all upgrades can be monitored from the Current Status page in ShoreTel IP930D Manager (last column).

  • Page 49: Understanding Dect Registration Security

    Understanding System Management The IP930D system is primarily configured using downloadable configuration files, similar to the ShoreTel IP Phone 230. However, the base and repeaters have special configuration needs that require a browser-based interface called ShoreTel IP930D Manager. ShoreTel IP Phone 930D...

  • Page 50: Using Shoretel Ip930D Manager

    Note Although many parameters can be modified from ShoreTel IP930D Manager, it is highly recommended that configuration files be the primary method for setting and changing parameters.
  • Page 51 The Current Status page shows an overview of the system. It is useful to perform a quick check on how the base is configured, the software versions in use, and which handsets and repeaters are attached. ShoreTel IP Phone 930D Planning and Installation Guide...
  • Page 52 The Network Configuration page shows the current network settings of the base and provides a way to manually configure values for the IP address, Subnet Mask, and Gateway that cannot be set using a configuration file. Planning and Installation Guide ShoreTel IP Phone 930D...
  • Page 53 The Base Security page allows you to enable handset and repeater registration, view handsets and bases that are registered in the base, and modify the base’s IP930D Manager password from its default (the last 4 digits of the base’s MAC address). ShoreTel IP Phone 930D Planning and Installation Guide...
  • Page 54 3. Sets the DHCP SiteOption to the default value of 156. 4. Clears the MGCP IP cache. 5. Sets the 802.1x cached login and password to be “” and stops the 802.1x supplicant if it is running. 6. Resets the base. Planning and Installation Guide ShoreTel IP Phone 930D...
  • Page 55 The graphic below shows the top portion of the Manage Bases page. Refer to the sections below for more information about specific areas of the Manage Bases page. Table 1—Base Units in System This table lists all base units in the system. ShoreTel IP Phone 930D Planning and Installation Guide...
  • Page 56 This can be used to make sure bases are located within range of each other and/or are operating properly from a radio perspective. RSSI levels that are too low are highlighted in red. Planning and Installation Guide ShoreTel IP Phone 930D...
  • Page 57 4. IPEI—International Portable Equipment Identity, the unique identifier for the repeater. 5. Sync Source—The RPN of the base or repeater that is the synchronization source for this repeater. Repeater synchronization sources are assigned using the ShoreTel IP930D Configuration Tool. 6. Status: Present—The repeater is working and in contact with the base.
  • Page 58 The System log shows the same information that is sent to the Syslog server and is used primarily for debugging. The debug levels used by this log can be set using the SysLogInfo parameter. This log will show the last 50,000 characters that have been sent. Planning and Installation Guide ShoreTel IP Phone 930D...

  • Page 59: Using Shoretel Director To View And Reset Handsets

    It is recommended that you instead use ShoreTel IP930D Manager to reset handsets and bases; in ShoreTel IP930D Manager, you can easily see if these components are in use before resetting them. Navigate to the Current Status page in ShoreTel IP930D Manager and look at the “Number of Active Handsets (on a call).”...
  • Page 60 IP address of the Network Primary Base. This is the “0.0.0.0” decimal format base to which all bases will communicate to synchronize behavior. All bases in a system must use the same DectBasePrimary. Planning and Installation Guide ShoreTel IP Phone 930D...
  • Page 61 Must be 14 characters or less. Characters in this string must be specified using UTF-8. DectDtmfLevelDb -128 to 0 Set the audio level of DTMF tones on sent to the network. ShoreTel IP Phone 930D Planning and Installation Guide...
  • Page 62 Intercom. Must be 14 characters or less. Characters in this string must be specified using UTF-8. DectMcDebug 0, 1, 2, 3 0=none, 1=Data Sync Logging, 2=Auto DECT Tree Logging, 3= Data Sync and DECT Tree Logging. Planning and Installation Guide ShoreTel IP Phone 930D...
  • Page 63 Comma separated list of RPN values that assigns the SrcRpn of up to 100 decimal or synchronization source to each repeater in the hex RPN values DectRepeaterIpei list. between 0 and 255 Example: DectRepeaterSyncSrcRpn 0x0, 0x1 ShoreTel IP Phone 930D Planning and Installation Guide...
  • Page 64 Layer 3 packets. DscpSignaling Up to 2 ASCII Differentiated services code point for audio packets. CFG, characters Allowed values of 0 to 63. This parameter applies to all LLDP Layer 3 packets. Planning and Installation Guide ShoreTel IP Phone 930D...
  • Page 65 LLDP enabled if 1 and disabled if 0. MaxJitter Up to 4 ASCII The maximum value that the jitter buffer may be allowed characters to grow. Valid values are 40 to 140 mS in 1 mS steps. ShoreTel IP Phone 930D Planning and Installation Guide...
  • Page 66 If an odd number is specified, the base should use the next lowest even number if it fits the above limitations. RtcpEnable 0 or 1 If Enabled the base will send an RTCP report to the far end phone. Planning and Installation Guide ShoreTel IP Phone 930D...
  • Page 67 9: “MFWU” #DECT firmware upgrade 10: “MVPN” #not used 11: “MM” # DECT mobility management 12: “MLCMD” #local mode 13: “MFACT” #DECT factory test 14: “MISC” #DECT miscellaneous API 15: “MEPT” #not used ShoreTel IP Phone 930D Planning and Installation Guide...

  • Page 68: Setting Audio And Backlight Parameters

    Bases that will operate on an 802.1x secured network must first be configured with an 802.1x supplicant ID and password from the Network Configuration page in ShoreTel IP930D Manager. This procedure must be performed before the bases are connected to the secured network and before handsets and repeaters are registered for the first time.
  • Page 69 3. Connect the base to an unsecured PoE-enabled connection to a network with a DHCP server, allowing the base to receive an IP address. 4. Wait for the base to start and then open ShoreTel IP930D Manager for the base. a. From a PC on the same subnet as the base, enter the following: http://sd_<MAC address of base>...
  • Page 70 Reference Material Configuring Bases on a Network Secured with 802.1x Planning and Installation Guide ShoreTel IP Phone 930D...

  • Page 71: Diagnostics And Troubleshooting

     Common Problems on page 79  Tool Overview The ShoreTel IP930D system has several tools that are available to assist with diagnosing and troubleshooting. Refer to the sections below for more information. ShoreTel IP930D Manager on page 72 ...

  • Page 72: Shoretel Ip930D Manager

    ShoreTel IP930D Manager ShoreTel IP930D Manager ShoreTel IP930D Manager provides detailed status information on all aspects of the base and attached handsets and repeaters. ShoreTel IP930D Manager also provides a listing of the active configuration that is in use by the base (Configuration page) and a snapshot of recently logged system events (System Log page).

  • Page 73: Configuration Page

    The configuration page shows the actual values that the system has collected from the configuration files. By checking the configuration, you might discover typos or other errors that have occurred in the processing or the creation of the various configuration files used by the system. ShoreTel IP Phone 930D Planning and Installation Guide...
  • Page 74 // 0x12 US, // 0x13 AUSTRALIA // 0x14 NEW_ZEALAND %LANGUAGE_ID%: Language %NETWORK_DECT_AUTO_SYNC_TREE_CONFIG%: DectAutoSync (Yes=1, 0=No) %NETWORK_SYNC_DEBUG_ENABLE%: DectMcDebug (0=none, 1=Data Sync, 2=Auto Dect Tree, 3=Data Sync+Auto Dect Tree) %NETWORK_SYNC_ENABLE%: DectMultiCell (Yes=1,No=0) %NETWORK_SYNC_TIME%: DectSyncTime %NETWORK_SYNC_CHAIN_ID%: DectSysChainId Planning and Installation Guide ShoreTel IP Phone 930D...

  • Page 75: Phonectl/Telnet

    SysLogInfo parameter. Refresh the web page to update the log. Phonectl/Telnet Phonectl is a PC-based program for ShoreTel phones that can also be used to access IP930D bases. The primary purpose of the phonectl application is to enable the telnet port on a base station. It is run from the DOS shell and uses this command structure: phonectl -pw XXXX -telneton hostIP, where XXXX is the system password and hostIP is the IP address of the base you are accessing.

  • Page 76: Handset Settings Menu

    To access the IP Search functionality on either a registered or deregistered handset, enter *47* while the Settings menu is open. On a deregistered handset, you can alternately choose IP Search from the Settings menu. The handset should always be power-cycled after using the IP Search option. Planning and Installation Guide ShoreTel IP Phone 930D...

  • Page 77: Handset Service Menu

    If a call were in progress, the DECT air interface CODEC would be displayed.  The handset is currently connected directly to the base at RPN 0x10 (because it is listed first).  ShoreTel IP Phone 930D Planning and Installation Guide...

  • Page 78: Mute-Info

    Unit is upgrading firmware. Do not remove power. Flashing Red/Green (1 S red/1 S green) Registration Enabled. Solid Red Critical Error. ARNING Never unplug a base while its LED indicator is flashing red or it may be permanently damaged. Planning and Installation Guide ShoreTel IP Phone 930D...

  • Page 79: Repeater Led Indicator

    Check that the base that is hosting the handsets is active and synced. To do this, log into the base with ShoreTel IP930D Manager and navigate to the Manage Bases page. From there, check the status of the base in the table. See “Bases will not synchronize with each other” (below) if the bases are not synchronized.

  • Page 80: Handset Is Deregistered

    Handset is deregistered Handset is deregistered Register the handset to the base by first logging into the base using ShoreTel IP930D Manager and enabling registration on the Base Security page. Enable registration to one base at a time to speed the process.

  • Page 81: Repeater Will Not Synchronize With Its Base

    Repeater will not synchronize with its base Configuration errors If a repeater will not synchronize with its base, as indicated on the Manage Base page in ShoreTel IP930D Manager, or by the LED on the repeater flashing green or red/green, double-check these...

  • Page 82: Calls Are Dropped

    Cannot log into a base with ShoreTel IP930D Manager To log into the base station, first try entering the following from a PC on the same subnet as the base: http://sd_<MAC_Address_of_Base>...

  • Page 83: A Beep Is Heard About Every 3 Seconds When On A Call

    Press the reset button on this repeater for at least 20 seconds to turn off the beeping. See Handset Service Menu on page 77. ShoreTel IP Phone 930D Planning and Installation Guide...
  • Page 84 Diagnostics and Troubleshooting A beep is heard about every 3 seconds when on a call Planning and Installation Guide ShoreTel IP Phone 930D...

  • Page 85: Appendix A Installation Example

    96  Example Installation Overview This example illustrates how to use the ShoreTel IP930D Configuration Tool to install a multicell system. In this example, the draft installation layout indicated a need for multiple bases and repeaters to cover an L-shaped site on a single floor.

  • Page 86: Example Step 1: Plan To Assign Synchronization Sources

    Base MAC Addresses (See Handset IPUIs Repeater IPEIs Rear Label) (See Label under battery) (See Rear Label) 011049138C00 016e6003c0 016e6003b0 011049138C01 016e6003c1 016e6003b1 011049138C02 016e6003c2 016e6003b2 016e6003c3 016e6003b3 016e6003c4 016e6003b4 016e6003c5 016e6003b5 Planning and Installation Guide ShoreTel IP Phone 930D...

  • Page 87: Example Step 3: Running The Configuration Tool

    016e6003c9 016e6003ca 016e6003cb Example Step 3: Running the Configuration Tool The next step is to run the ShoreTel IP930D Configuration Tool. Here is the first window you see when running the tool. ShoreTel IP Phone 930D Planning and Installation Guide...
  • Page 88 Enter a name for the project and choose the correct location for the installation. Click on Next to move to the next page of the wizard. Planning and Installation Guide ShoreTel IP Phone 930D...
  • Page 89 Regions A and B to synchronize to the base. Repeaters in Region C synchronize to those in Region B. Make these selections as shown above and click Next. ShoreTel IP Phone 930D Planning and Installation Guide...

  • Page 90: Mac Address

    IP930D Configuration Tool from the device you are installing. This saves time and can reduce data entry errors that cause system malfunctions. You can give each base a unique name or you can use default names. Planning and Installation Guide ShoreTel IP Phone 930D...
  • Page 91 Copy the IPUI from each handset you are installing into the wizard. The IPUI may be found under the battery of the handset. IPUI You can give each handset a unique name or you can use the default names. ShoreTel IP Phone 930D Planning and Installation Guide...
  • Page 92 Copy the IPEI from each repeater you are installing into the wizard. The IPEI is found on the rear of the repeater. IPEI You can give each repeater a unique name or you can use the default names. Planning and Installation Guide ShoreTel IP Phone 930D...
  • Page 93 If any are misconfigured, the system will not operate properly. Click Finish and you will be prompted to save the project file to your computer. You can choose a unique name or use the default file name. ShoreTel IP Phone 930D Planning and Installation Guide...
  • Page 94  pane. The right pane shows the system properties associated with the selected item. In this case, the  selected item is the system and only the System ID can be modified. Planning and Installation Guide ShoreTel IP Phone 930D...

  • Page 95: Example Step 4: Generating And Saving Configuration Files

    To do this, choose “Save Configuration Files As” from the File menu in the IP930D Configuration Tool. Select the root directory of the ShoreTel FTP server (for example, save files to c:\inetpub\ftproot), or choose another location from which the files can be copied over to the FTP server later.

  • Page 96: Example Step 5: Print The Installation Summary

    This summary identifies: Bases to be installed, identified by MAC address  Repeaters to be installed per region, identified by IPEI  Repeaters and handsets to be registered with each base  Planning and Installation Guide ShoreTel IP Phone 930D...
  • Page 97 Print and save a copy of the installation summary to use for future reference. Repeaters must be installed according to this summary or the system will not function properly. ShoreTel IP Phone 930D Planning and Installation Guide...
  • Page 98 Installation Example Example Step 5: Print the Installation Summary Planning and Installation Guide ShoreTel IP Phone 930D...

  • Page 99: Appendix B Glossary

    APPENDIX Glossary This glossary defines terms and abbreviations relevant to the ShoreTel IP930D system. Term Definition A power level measurement that the system uses to report RSSI levels. Note that a -40 dBm signal is greater than a -60 dBm signal and that sometimes the minus sign is not used, such as when the dBm level is displayed by the site survey tool on a handset.
  • Page 100 (in the case of bases) or manually (in the case of repeaters.) This is the source from which the base or repeater derives its clocking synchronization for the radio interface. 0x23 Any number starting with "0x" is in hexadecimal. 0x23 is 35 in decimal. Planning and Installation Guide ShoreTel IP Phone 930D...

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