Why Doesn't My Airplay® Device List Tricaster As A Target - NewTek TriCaster 850 User Manual

Note: A limitation of the current iTunes release prevents it from properly addressing the second
AirPlay® connection it detects. Instead, it attempts to use the first connection. If the first
connection is already committed to another source, this attempt will fail.
SUPPLEMENTARY QUESTIONS:
Q2: Why doesn't my AirPlay® device list TriCaster as a target?
A2.1: The first time you connect to a network with the TriCaster, you must choose a network
location. This is a standard Windows® process that automatically configures appropriate firewall
and security settings for the type of network that you connect to. You will be presented with 3
options: Home, Work, and Public. If TriCaster's active network has inadvertently been set to
'Public', AirPlay® will not connect. Be sure this is set to either Home or Work.
A2.2: By default, the Windows® firewall is disabled on TriCaster. If your AirPlay device does not
recognize TriCaster after enabling AirPlay for Net 1 or Net 2, it may be that someone has enabled
it, and it is preventing connection. You can either disable it, or (if you really must have it) adjust
its settings as follows:
1. Exit to Windows from the Shutdown menu in TriCaster's Home Page.
2. Open the Windows® Firewall interface by clicking the Start button, and then clicking the
Control Panel link. (Alternatively, type "firewall" without quotes into the Search box and
press Enter; then click Windows Firewall).
3. In the left pane, click Advanced Settings. (If prompted for an administrator password or
confirmation, type the password or provide confirmation).
4. In the Windows Firewall with Advanced Security dialog box, click Inbound Rules in the
left pane, and then click New Rule in the right pane.
5. Follow the instructions in the New Inbound Rule wizard.
6. Ensure that the following ports are open:
Port
80
443
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Protocol
TCP
TCP
Name
HTTP
HTTPS