Customer Support During And After The Guarantee Period; Packaging Instructions; Guarantee For Toner - Weidmuller SpeedMarking-Laser User Manual

7.4 Customer support during
and after the guarantee pe-
riod
If the SpeedMarking-Laser fails during the guarantee
period, please contact the customer support.
If you send the device to the customer support, pack
it according to the packaging instructions in this
chapter. We recommend insuring the package for
the transport.
Transport damages caused by insufficient
packaging are at the expense of the cus-
tomer.
If possible, use the original packaging ma-
terial.
Please observe the packaging instructions.
7.5

Packaging instructions

1 Remove the special-toner cartridge and put it into
the original carton of the SpeedMarking-Laser.
If possible, use the original carton and the pack-
aging material.
2 If possible, add printing examples and MultiCard
strips of the used material.
3 Attach a copy of the completed info formula (next
page) for the customer support.
If you have disposed of the original packaging mate-
rial of the SpeedMarking-Laser, contact a packaging
or postal service to pack the SpeedMarking-Laser
again.
Transport damages caused by insufficient
packaging are at the expense of the cus-
tomer.
If possible, use the original packaging ma-
terial.
Please observe the packaging instructions.
5658600000/00/05.07
7.6

Guarantee for toner

1 Pack the defect special-toner cartridge into the
original carton.
2 Make sure that the toner packaging is sealed.
Use additional packaging parts in order to stabi-
lize the toner cartridge.
Attach the following information to the packet:
• Your name and your address
• If possible, printing examples of the deficient spe-
cial-toner cartridge
• Attach a copy of the completed info formula (next
page) for the customer support.
The info sheet "Form for customer support"
is at the end of this User's manual.
Guarantees
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