Page 2
Notice: The purpose of this manual is to provide the product knowledge and the technical information required for repair or maintenance of EPSON AcuLaser M2000D/M2000DN/ M2010D/M2010DN. All rights reserved. No part of this manual may be reproduced, stored in a retrieval system, or transmitted in any form or by any means electronic, mechanical, photocopying, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION.
Page 3
Indicates an operating or maintenance procedure, practice or Manual Configuration condition that, if not strictly observed, would result in injury or loss of life. This manual consists of the following seven chapters: Indicates an operating or maintenance procedure, practice or condition that, if not strictly observed, could result in injury or loss CHAPTER 1 PRODUCT DESCRIPTIONS of life.
Page 4
Location of Safety Equipment Safety Safety-related Symbols Indicates an operating or maintenance procedure, practice or condition that, if not strictly observed, would result in injury or loss of life. Indicates an operating or maintenance procedure, practice or condition that, if not strictly observed, could result in injury or loss of life.
Page 5
Safety System Wiring Schematic LVPS Left +24V1 cooling fan motor ZCROSS Zero cross signal circuit Power switch SLEEP AC input Switching +5V1 regulator circuit +24V2 Fuser heater Interlock lamp control switch HEATN circuit +3.3V1 THERM Fuser unit Fuser thermistor Fuser heater lamp Fuser thermal cutout Confidential...
Laser Beam Laser Opening Location Laser Scanner Unit Laser Openings Handling Precautions Disassembling and adjustment procedures not specified herein may result in hazardous radiation exposure. Do not disassemble or attempt to adjust the Laser Scanner unit for any reason whatsoever. When the Laser Scanner unit malfunctions, replace it with a new one.
Page 7
Never modify the safety equipment or replace it with part not approved by EPSON. Doing so may cause the safety functions to stop working properly, and may result in fire or injury. Do not connect any other devices to the electrical outlet supplying Never modify the product.
Page 8
Do not use vacuum cleaner for home use to clean up spills of Before performing repair and maintenance work, read and powdered toners. The very fine particles can cause fire/explosion. understand the documents of the product (e.g. service manual). Sweep them thoroughly with a broom or wipe them with a cloth Be sure to follow the specified steps and use the prescribed tools moistened with neutral detergent.
Page 9
Revision History This manual is revised when the system, component, or part of the product is modified as a result of continuing improvements to the product’s performance and functions. See the table below for recent updates. Revision Date of Issue Description January 16, 2008 First Release...
1.1 Product Specifications Item Spec. Power consumption Max. 110 V: 780 W AcuLaser M2000D/M2000DN/M2010D/M2010DN is a non-impact monochrome (100V/110V/220-240V) 220 V ~ 240 V: 840 W page printer that takes advantage of a laser and electrophotographic technologies. Printing 110 V: 449 W 220 V ~ 240 V: 465 W 1.1.1 Basic Specifications...
Page 14
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B EXTERNAL VIEW AND PART NAMES Table 1-2. Part Names Table 1-1. Part Names Name Name Rear cover USB interface connector Name Name AC inlet Network interface connector Top cover (Cover A) MP tray Power switch...
Page 15
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Table 1-3. Part Names Name Name Fuser unit Developer unit Photoconductor unit Toner cartridge Figure 1-3. Inside the printer PRODUCT DESCRIPTION Product Specifications Confidential...
Page 16
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B DIMENSIONS AND WEIGHT INSTALLATION SPACE REQUIREMENTS The following figure shows the dimensions and weight of the printer. The following figure shows the dimensions of the space required around the printer. Be sure to provide the space for installation, operation, and maintenance.
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B 1.1.2 Paper Specifications SUPPORTED PAPERS Table 1-5. Supported Papers Capacity Paper Feeder Paper Type Paper Size Weight (Height) Standard Cassette Standard paper*/Plain paper/Recycled paper A4, A5, B5, LT, HLT, LGL,GLG, EXE, F4 250 sheets 60 ~ 90 g/m...
Page 18
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B UNSUITABLE PAPERS The following types of paper should not be used, otherwise decreased print quality, paper misfeeds, or damage to the printer may occur. Specially-treated papers, such as carbon-backed, non-carbon, heat-sensitive, pressure-sensitive, or acid paper...
Page 19
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B PRINTABLE AREA ENVELOPE ORIENTATION Maximum print area (Printing is guaranteed) Envelope Size DL, C6, Com10, Monarch C5, ISO-B5 Paper width: 215.9 mm x Length: 356.0 mm Feeding Guaranteed print area Direction ↑ Area excluding 4-mm margins on all four edges POSTCARD ORIENTATION 4.0 mm...
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B 1.1.3 Replacement Parts Consumables Toner Cartridge : 8,000 pages / 3,500pages Periodic replacement parts This printer does not include any parts or units needing periodic replacement. PRODUCT DESCRIPTION Product Specifications Confidential...
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B 1.2 List of Printer Messages Table 1-7. List of Printer Messages LEDs status The following table shows the printer’s LEDs indications in each printer status. Sort Printer Status The meanings of the symbols used in the table are as follows.
Page 23
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Table 1-7. List of Printer Messages Table 1-7. List of Printer Messages LEDs status LEDs status Sort Printer Status Sort Printer Status Δ Reserve Job Canceled Service Req Cffff Form Data Canceled Δ Service Req Eggg Can't Print Δ...
AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B 2.1 Electrical parts layout Main Board Assy. Main controller section: Controls the software such as the print data processing and provides the POWER WRITING BOARDS interface with computers. Engine section: Controls printer hardware such as high voltage/bias output control, paper conveying system control, and fuser temperature control, etc.
Page 26
AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Power switch SWITCHES AND SENSORS Turns ON/OFF the AC power source. Interlock switch Shuts off 24 V DC power line when the top cover is opened. Cassette switch Detects open/close cassette. Registration sensor Detects the timing of primary paper feed.
Page 27
AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Main motor OTHER ELECTRICAL COMPONENTS Drives the paper feed/conveying section and fuser unit. Polygon motor Drives the polygon mirror. Right cooling fan motor Cools the interior of machine. Left cooling fan motor Cools the interior of machine.
Page 28
AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B PF Main Board OPTION PAPER FEEDER Controls electrical components in the paper feeder and serial communications with the printer. PF paper sensor Detects the presence of paper in the cassette. PF cassette switch Detects the existence of the cassette.
AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B 2.2 Technical Explanation of Print Process MAIN CHARGER UNIT As the drum rotates in a “clean (neutral)” state, its photoconductive layer is given a 2.2.1 Charging uniform, positive (+) corona charge dispersed by the main charger wire. Due to high-...
AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B 2.2.2 Exposure Pin photo diode sensor (PD PWB) SOS lens LSU mirror PD mirror LASER SCANNER UNIT (LSU) The charged surface of the drum is then scanned by the laser beam from the laser scanner unit.
AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B 2.2.3 Development HVPS The latent image constituted on the drum is developed into a visible image. The developing roller contains a 3-pole (S-NS) magnet roller and an aluminum cylinder rotating around the magnet roller. Toner attracts to the magnet sleeve since it is...
AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B 2.2.4 Transfer/Separation The transfer/separation section consists of the transfer roller, discharger brush and paper chute guide. A high voltage generated by the HVPS (High Voltage Power Supply) is applied to the transfer roller for transfer charging. Paper after transfer is separated from the drum.
AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B 2.2.5 Cleaning After the transferring process, the drum needs to be physically cleaned of toner which ERASER YC816-1 is residual after the development process. The cleaning blade is constantly pressed against the drum and scrapes the residual toner off to the sweep roller. The waste toner...
AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B 2.2.6 Fusing Upper fuser Fuser thermal Fuser heater Fuser thermistor cutout lamp frame The toner on the paper is molten and pressed into the paper as it passes between the heat roller and the press roller in the fuser unit. The heat roller has a heater lamp inside which continuously turns on and off by the fuser thermistor to maintain the constant temperature onto the heat roller surface.
AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B 2.2.7 Paper exit section Fuser unit The paper exit section transports the paper which passed the fuser unit towards the top tray. The paper which passed through the fuser unit turns on the actuator (exit sensor) in the fuser unit, and is led by the guide comprised of the rear cover, frame and the FD cover guide, finally reaching the upper FD roller.
AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B 2.2.8 Duplex/conveying section DUDR1 The duplex/conveying section consists of conveying path which sends the paper sent YC817-1 Duplex solenoid DUDR2 from the eject section to the paper feed/conveying section when duplex printing. YC817-3 Feed Feed Fuser unit...
AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B 2.3 Paper Feed Main Board ASSY. Paper feed/conveying section consists of the paper feed unit that feeds paper from the MMOTRDYN cassette and the MP tray paper feed unit that feeds paper from the MP tray, and the...
AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B 2.3.2 MP tray paper feed section Main Board ASSY. Paper feed Actuator MMOTRDYN roller frame (MP paper sensor) YC805-3 MOTCLK MP paper MPF guide Main motor YC805-4 REMOTEN sensor friction pad YC805-5 separation MPFDRN MP paper...
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B 3.1 Troubleshooting Flowchart 3.2 Initial Checks Troubleshoot a problem of printer operation or print quality following the flowchart The followings must be checked before starting troubleshooting. shown below. Do the following ambient conditions satisfy the specification?
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B 3.3 Symptoms 3.3.2 Print Quality Problems Symptom Reference 3.3.1 Errors indicated by the LEDs Bands or smudges that appear at regular intervals. The status of the LEDs are indicated as shown below in the following table.
Page 44
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Symptom Reference Symptom Reference Areas of images are missing Vertical line Areas of the printed image are missing. A vertical black line appears on the printout. Page 58 Page 59 Black dots Light or faint image Black dots appear on the printout.
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B 3.3.3 Electrical Problems Symptom Reference Toner smudges Symptom Reference Toner smudges appear on the top edge or non- The machine does not operate when the power switch is turned on. printed side of the page.
3.4 Troubleshooting 3.4.1 Paper Jam Error When a paper jam error occurs, check the message displayed on the EPSON Status Monitor, or the jam code printed on the Engine Status Sheet in order to find out the jammed point, and check the relevant sensors, rollers, or any other relevant parts for any abnormality.
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B When a paper jam error message does not appear Jam code Explanation Jammed point Paper did not go forward from the PF sensor of the Print the Engine Status Sheet and check the jam code on the printout to find out the optional cassette 1.
Page 48
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B * : When no applicable code is found in the above table, the paper jam is occurring at JAMMED POINT multiple points. In such case, convert the hexadecimal jam code into binary, and check the binary code to find out the multiple points with reference to the table below.
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B 3.4.2 LED Indication The status of the LEDs are indicated as shown below in the following table. Lights Flashes on and off at intervals of 0.3 seconds. Flashes on and off at intervals of 0.6 seconds.
Page 50
EPSON Status Monitor Message Explanation Possible cause / Error-causing Part Check point / Remedy indication Non-genuine toner cartridge installed The installed toner cartridge is not Epson- Toner cartridge Replace the toner cartridge with an Epson- brand. brand cartridge. (See P. 70)
Page 51
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B EPSON Status Monitor Message Explanation Possible cause / Error-causing Part Check point / Remedy indication Unable to perform duplex printing The paper size or type is not supported for Load paper supported for duplex printing.
Page 52
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B EPSON Status Monitor Message Explanation Possible cause / Error-causing Part Check point / Remedy indication Not enough printer memory to print using The back of the page cannot be printed Turn the frontside-printed paper over...
Page 53
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B EPSON Status Monitor Message Explanation Possible cause / Error-causing Part Check point / Remedy indication General error E002 The main motor ready signal could not be Poor connection between the main motor Reconnect the connector properly.
Page 54
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B EPSON Status Monitor Message Explanation Possible cause / Error-causing Part Check point / Remedy indication General error E009 The fuser thermistor detected abnormal The fuser thermistor shorted out. Replace the fuser unit. (See P. 106) (Abnormally high fuser heater temperature) high temperature.
Page 55
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B EPSON Status Monitor Message Explanation Possible cause / Error-causing Part Check point / Remedy indication General error E998 Communication error between the The firmware of the engine controller is Reinstall the engine controller firmware. (Engine communication error) controller on the Main Board Assy.
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B 3.4.3 Controller-related Service Call Errors Remedy When a controller-related error occurs, first check on the initial check items listed below. If the printer still does not recover, troubleshoot the problem with reference to the tables given on the following pages. Find the error you face in the tables, and replace the error-causing parts one by one.
Page 57
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Error-causing parts The status of the LEDs are indicated as shown below in the following table. Light Error-causing parts (or factor) Classification Error code Explanation Option Noise or other indication Main Board Assy. RAM DIMM...
Page 58
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Error-causing parts (or factor) Classification Error code Explanation Option Noise or other indication Main Board Assy. RAM DIMM factor 0084 Address error exception (load or fetch) Causative Not causative Causative 0085 Address error exception (store)
Page 59
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Error-causing parts (or factor) Classification Error code Explanation Option Noise or other indication Main Board Assy. RAM DIMM factor 0090 Reserve instruction exception Causative Not causative Causative 0091 Coprocessor disabled exception Causative Not causative Causative...
Page 60
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Error-causing parts (or factor) Classification Error code Explanation Option Noise or other indication Main Board Assy. RAM DIMM factor 0096 Trap exception Causative Not causative Causative 0097 Floating point exception Causative Not causative Causative 0098...
Page 61
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Error-causing parts (or factor) Classification Error code Explanation Option Noise or other indication Main Board Assy. RAM DIMM factor 0257 Operation overflow exception Causative Not causative Causative 0258 Occurrence of break Causative Not causative Causative...
Page 62
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Error-causing parts (or factor) Classification Error code Explanation Option Noise or other indication Main Board Assy. RAM DIMM factor 1001 Standard RAM error (memory space is less than minimum stack size or a similar cause)
Page 63
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Error-causing parts (or factor) Classification Error code Explanation Option Noise or other indication Main Board Assy. RAM DIMM factor 1123 ROM checksum error (bit24 to 31) (program) Causative Not causative Not causative 1151 Printer ROM checksum error...
Page 64
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Error-causing parts (or factor) Classification Error code Explanation Option Noise or other indication Main Board Assy. RAM DIMM factor 1200 EEPROM writing error Causative Not causative Not causative 1210 Limit of the number of writing to EEPROM...
Page 65
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Error-causing parts (or factor) Classification Error code Explanation Option Noise or other indication Main Board Assy. RAM DIMM factor 2000 Software error Causative Not causative Not causative TROUBLESHOOTING Troubleshooting Confidential...
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B 3.4.4 Image Quality Problems COMPLETELY BLANK BANDS OR SMUDGES THAT APPEAR AT REGULAR INTERVALS Completely blank pages are printed. Horizontal bands or smudges appear at regular intervals due to a problem of some Sample Possible cause Checkpoint &...
Page 67
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B COMPLETELY BLACK AREAS OF IMAGES ARE MISSING Completely solid black pages are printed. Areas of the printed image are missing. ¸ Sample Possible cause Checkpoint & Remedy Sample Possible cause Checkpoint & Remedy The charging unit is...
Page 68
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B BLACK DOTS VERTICAL LINE Black dots appear on the printout. A vertical black line appears on the printout. Sample Possible cause Checkpoint & Remedy Sample Possible cause Checkpoint & Remedy The photoconductor If the black dots appear at intervals of 94mm, The charging wire has Remove the photoconductor unit.
Page 69
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B DIRT ON THE BACKGROUND WAVY IMAGE The background is dark or dirty, or toner smudges appear partially on the printout. The printed image on the upper right side (scanning start position) of the page is wavy.
Page 70
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B 3.4.5 Electrical Problems Problem Possible cause Checkpoint & Remedy Left cooling fan The left cooling fan Check the coils for electric continuity. If no Problem Possible cause Checkpoint & Remedy motor does not motor coils have continuity is found, replace the left cooling fan operate.
Page 71
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Problem Possible cause Checkpoint & Remedy Problem Possible cause Checkpoint & Remedy Developing The developing clutch Check the coils for electric continuity. If no Eraser lamp does Poor connection Reconnect the connector cable properly. clutch does not coils have breaks.
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B 3.4.6 Mechanical Problems Problem Possible cause Remedy Paper jams. The paper has become If the paper has become curled, replace the paper. Problem Possible cause Remedy curled. No primary The paper feed roller Clean the roller surface using isopropyl alcohol.
Page 73
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Problem Possible cause Remedy Problem Possible cause Remedy Paper becomes Lower the fusing pressure using the following procedure. Paper becomes wrinkled, wrinkled, 1. Remove the paper cassette. Normal creased, or creased, or 2. Open the duplex cover.
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B 4.1 Preliminary Check 4.1.2 Parts/Units that Should Not be Disassembled Do not disassemble the following parts or units. Doing so can result in malfunction of 4.1.1 Tool List the printer. Consumables / After Service Parts The tools listed below are required for disassembling the printer.
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B 4.1.3 How to Read this Chapter PAGE CONFIGURATION Opening page Main page Guide Part Name Final Procedure Guide to indicate the Shows part to be The pink Guide indicates that the Location procedural steps. disassembled or operation to...
Page 77
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B 3. Go to main pages, find the columns that has the “Guide” character on the PROCEDURE upper left corner, and perform the procedure described in the columns in 1. Find the part/unit you want to remove in the table.
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B 4.2 List of Disassembly/Reassembly Parts/Units Table 4-1. List of Disassembly/Reassembly Parts/Units (Main Unit) Category parts / units Reference Table 4-1. List of Disassembly/Reassembly Parts/Units (Main Unit) Main Board Assy. P. 92 Category parts / units...
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B 4.3 Main Unit Disassembly/Reassembly 4.3.1 Group 1 Toner Cartridge CONTENT Parts/Units to be Disassembled Guide Toner Cartridge Front Cover Rear Cover Paper Feed Roller (MP Tray) Controller Cover Controller Cover Paper Feed Roller (MP Tray)
Page 80
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B DISASSEMBLY FLOWCHART Start Toner Cartridge (P. 72) Front Cover (P. 72) Rear Cover (P. 73) Paper Feed Roller (MP Tray) (P. 73) Controller Cover (P. 74) DISASSEMBLY AND ASSEMBLY Main Unit Disassembly/Reassembly Confidential...
Page 81
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Toner Cartridge Front Cover Top Cover Guide Lock Lever Guide Front Cover Joint Joint Toner Cartridge Front Cover 1. Open the Top Cover and the Front Cover. 1. Slightly open the Front Cover and disengage both sides of the cover from the MP Tray by bowing the Guide portions of the cover.
Page 82
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Rear Cover Paper Feed Roller (MP Tray) Holder Lever Paper Feed Roller Rear Cover Shaft Front Cover Hole for insertion Shape of the Shaft end Paper Feed Roller Shaft Shaft 1. Open the Rear Cover.
Page 83
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Controller Cover Controller Cover 1. Remove the screw. A) Silver / M3x6 / S-Tite: One piece 2. Remove the Controller Cover in the direction of the arrow. DISASSEMBLY AND ASSEMBLY Main Unit Disassembly/Reassembly Confidential...
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B 4.3.2 Group 2 CONTENT Parts/Units to be Disassembled Guide Left Cover LVPS Unit HVPS Unit LVPS Unit HVPS Unit Left Cover DISASSEMBLY AND ASSEMBLY Main Unit Disassembly/Reassembly Confidential...
Page 85
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B DISASSEMBLY FLOWCHART Start Left Cover (P. 77) LVPS Unit (P. 77) HVPS Unit (P. 78) DISASSEMBLY AND ASSEMBLY Main Unit Disassembly/Reassembly Confidential...
Page 86
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Left Cover LVPS Unit Connector 1 HVPS Unit Hooks Left Cover Power Supply Plate + LVPS Unit Connector 2 1. Open the Top Cover. 1. Disconnect the four connectors connected to the LVPS Unit ( 2.
Page 87
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B HVPS Unit Resin Ring Holder LVPS Unit Insulating Sheet Power Supply Plate 4. Remove the four screws, and remove the LVPS Unit from the Power Supply Plate. 1. Put the printer upside down. C) Silver / M3x6 / S-Tite: Four pieces 2.
Page 88
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Bushing Cover Hooks Cover 4. Pull out the bushing. 6. Remove the four screws. 5. Remove the cover. A) Silver / M3x6 / P-Tite: Four pieces 7. Disengage the three hooks and remove the cover.
Page 89
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Grounding Plate Connector Contact Pin Cassette Pin Holder Spring Springs Cassette Pin 8. Remove the spring from the main unit and the Cassette Pin. The grounding plate end should come above the HVPS Unit. Make sure the Contact Pin is properly positioned.
Page 90
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Assembly Drawing Cassette Pin Holder Cassette Pin Step 1, 2 Step 3, 4 Projection Step 5 Install the Cassette Pin following the procedure below. 1. Insert the Cassette Pin end into the Cassette Pin Holder.
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B 4.3.3 Group 3 CONTENT Parts/Units to be Disassembled Guide Charging Unit Developing Unit Photoconductor Unit Charging Unit Transfer Roller Photoconductor Unit Photoconductor Unit Transfer Roller Developing Unit DISASSEMBLY AND ASSEMBLY Main Unit Disassembly/Reassembly Confidential...
Page 92
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B DISASSEMBLY FLOWCHART Start Developing Unit (P. 84) Photoconductor Unit (P. 84) Charging Unit Transfer Roller (P. 85) (P. 85) DISASSEMBLY AND ASSEMBLY Main Unit Disassembly/Reassembly Confidential...
Page 93
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Developing Unit Photoconductor Unit Top Cover Photoconductor Unit Developing Unit Front Cover 1. Open the Top Cover. 1. Pull the Photoconductor Unit toward you to remove it. 2. Open the Front Cover. 3. Pull the Developing Unit toward you to remove it.
Page 94
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Charging Unit Transfer Roller Paper Shoot Guide Charging Unit Charging Unit Paper Shoot Guide Main Plate Photoconductor Unit Charging Unit Hooks 1. Slide the Paper Shoot Guide to disengage the hooks. 2. Remove the Paper Shoot Guide.
Page 95
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Shaft Shaft Gear Transfer Shaft Bearings Transfer Roller Gear Lever 3. Pull the Transfer Roller Shafts from the bearings, and remove the Transfer Roller. 4. Remove the gear from the Transfer Roller. When attaching the Transfer Roller, push the release lever to lift its front end, and put the gear shaft under the front end of the lever.
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B 4.3.4 Group 4 - Bottom of Main Unit - CONTENT Parts/Units to be Disassembled Guide Paper Feed Roller (Paper Cassette) Paper Sensor Separation Roller (Paper Cassette) Paper Sensor Paper Feed Roller (Paper Cassette) Separation Roller (Paper Cassette)
Page 97
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B DISASSEMBLY FLOWCHART Start Paper Cassette (P. 89) Paper Feed Roller Separation Roller (Paper Cassette) (P. 89) (Paper Cassette) (P. 90) Paper Sensor (P. 90) DISASSEMBLY AND ASSEMBLY Main Unit Disassembly/Reassembly Confidential...
Page 98
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Paper Cassette Paper Feed Roller (Paper Cassette) Feed Shaft Paper Feed Roller Lever Feed Shaft Paper Cassette Paper Feed Roller Feed Shaft 1. Remove the Paper Cassette. Oval shape End of the Shaft 1. Push the lever and remove the Paper Feed Roller.
Page 99
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Paper Sensor Separation Roller (Paper Cassette) Front side Bottom Hooks Separation Roller Connector Bottom Plate Actuator Paper Sensor Holder Feed Shaft 1. Put the printer upside down. 1. Secure the Bottom Plate by pressing it down.
Page 100
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Back side Hooks Spring Projection 2. Disengage the two hooks from the back of the cassette, and remove the Separation Roller. Attach the spring to the projection of the separation Roller holder. DISASSEMBLY AND ASSEMBLY...
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B 4.3.5 Group 5 CONTENT Parts/Units to be Disassembled Guide Right Cover Right Cooling Fan Motor MP Paper Feed Solenoid Main Board Assy. Main Motor Gear Unit Right Cover Right Cooling Fan Motor MP Paper Feed Solenoid Main Board Assy.
Page 102
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B DISASSEMBLY FLOWCHART Start Controller Cover (P. 94) Right Cover (P. 94) Right Cooling Fan Motor MP Paper Feed Solenoid Main Board Assy. Main Motor (P. 95) (P. 95) (P. 96) (P. 97) Gear Unit (P. 97)
Page 103
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Controller Cover Right Cover Hooks Controller Cover 1. Remove the screw. 1. Open the Front Cover. A) Silver / M3x6 / S-Tite: One piece 2. Slightly pull out the Paper Cassette. 2. Remove the Controller Cover in the direction of the arrow.
Page 104
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Right Cooling Fan Motor MP Paper Feed Solenoid Main Board Assy Hooks Main Board Assy Connector Cable Retainer (YC809) MP Paper Feed Solenoid Connector (YC815) Cable Tie Cable Retainer 1. Disconnect the connector from the Main Board Assy.
Page 105
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Main Board Assy. Step 1 Step 5 Nonvolatile Memory Chip Hook Wire Clamps 13 connectors Step 4 Main Board Assy. 3 connectors Main Board Assy. Main Board Assy. Shield 1. Disconnect the 13 connectors from the Main Board Assy.
Page 106
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Main Motor Gear Unit Connector Gear Unit Main Motor 1. Disconnect the connector from the Main Motor. 1. Remove the five screws, and remove the Gear Unit. 2. Remove the three screws, and remove the Main Motor.
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B 4.3.6 Group 6 CONTENT Parts/Units to be Disassembled Guide Registration Clutch / Paper Feed Clutch / Developing Clutch Toner Sensor Toner Sensor MP Paper Sensor RFID Board MP Paper Sensor RFID Board Registration Clutch / Paper Feed Clutch...
Page 108
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B DISASSEMBLY FLOWCHART Start Controller Cover (P. 100) Right Cover (P. 100) Main Motor + Gear Unit (P. 101) Gear Box (P. 101) Registration Clutch / Paper Paper Feed Unit Feed Clutch / Developing (P. 103) Clutch (P.
Page 109
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Controller Cover Right Cover Hooks Controller Cover 1. Remove the screw. 1. Open the Front Cover. A) Silver / M3x6 / S-Tite: One piece 2. Slightly pull out the Paper Cassette. 2. Remove the Controller Cover in the direction of the arrow.
Page 110
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Main Motor + Gear Unit Gear Box Connector Cable Retainers Connector (YC809) Connector (YC808) Connector (YC818) Gear Unit Gear Box 1. Disconnect the connector from the Main Motor. 1. Disconnect the three connectors from the Main Board Assy.
Page 111
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Registration Clutch / Paper Feed Clutch / Developing Clutch Back side Front side Cover Hooks Resin Rings Connector Bushing Cable Retainers Spring Connectors Grounding Plate 1. Disconnect the two connectors. 3. Disconnect the connector, and release the cable from the cable retainers.
Page 112
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Paper Feed Unit Right Side Main Board Assy Connector (YC801) Cable Retainers Connector Gear Gear 3 (YC804) Gear 4 Gear 1 Gear 2 Guide Pin Gear 5 Connector (YC814) Developing Clutch Left Side Registration Clutch...
Page 113
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Toner Sensor MP Paper Sensor Front side Toner Sensor MP Paper Sensor Spring Hooks Connector Back side Connector Cover 1. Disengage the hook and remove the MP Paper Sensor from the Paper Feed Assy. 2. Disconnect the connector from the MP Paper Sensor.
Page 114
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B RFID Board Front side Hooks Back side Connector RFID Board 1. Disengage the three hooks and remove the connector cover. 2. Remove the RFID Board from the Paper Feed Unit. (The board is secured to the unit with double-faced tape.)
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B 4.3.7 Group 7 Paper Eject Unit CONTENT Parts/Units to be Disassembled Guide Fuser Unit Paper Eject Unit Fuser Unit DISASSEMBLY AND ASSEMBLY Main Unit Disassembly/Reassembly Confidential...
Page 116
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B DISASSEMBLY FLOWCHART Start Controller Cover (P. 108) Right Cover (P. 108) Left Cover (P. 109) Rear Cover (P. 109) Fuser Unit (P. 110) Top Cover (P. 111) Paper Eject Unit (P. 111) DISASSEMBLY AND ASSEMBLY...
Page 117
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Controller Cover Right Cover Hooks Controller Cover 1. Remove the screw. 1. Open the Front Cover. A) Silver / M3x6 / S-Tite: One piece 2. Slightly pull out the Paper Cassette. 2. Remove the Controller Cover in the direction of the arrow.
Page 118
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Left Cover Rear Cover Rear Cover Shaft Hooks Left Cover Shaft 1. Open the Top Cover. 1. Open the Rear Cover. 2. Slightly pull out the Paper Cassette. 2. Pull out the right shaft of the Rear Cover (as seen from the rear) using a flat-blade screwdriver or similar tool, and remove the Rear Cover.
Page 119
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Step 3 Fuser Unit Clamps Connector Step 4 Connectors Fuser Unit 1. Disconnect the two connectors from the LVPS Unit. 2. Release the cables from the Clamps. 3. Disconnect the connector from the Main Board Assy.
Page 120
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Top Cover Paper Eject Unit Right Side 1. Remove the two screws, and remove the Top Cover. 1. Remove the five screws and remove the Shield Box together with the Main Board Assy. A) Silver / M3x6 / P-Tite: Two pieces...
Page 121
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Right Side Left Side Clamp Guide Pin Connector Guide Pin Paper Eject Unit Paper Eject Unit Main Board Assy 2. Disconnect the connector from the Main Board Assy, and release the cable from the Clamp.
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B 4.3.8 Group 8 Control Panel CONTENT Top Cover Parts/Units to be Disassembled Guide Control Panel Control Panel Board Top Cover Left Cooling Fan Motor Control Panel Board Left Cooling Fan Motor DISASSEMBLY AND ASSEMBLY Main Unit Disassembly/Reassembly...
Page 123
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B DISASSEMBLY FLOWCHART Start Controller Cover (P. 115) Right Cover (P. 115) Control Panel (P. 116) Control Panel Board Left Cover (P. 117) (P. 117) Top Cover (P. 118) Left Cooling Fan Motor (P. 118) DISASSEMBLY AND ASSEMBLY...
Page 124
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Controller Cover Right Cover Hooks Controller Cover 1. Remove the screw. 1. Open the Front Cover. A) Silver / M3x6 / S-Tite: One piece 2. Slightly pull out the Paper Cassette. 2. Remove the Controller Cover in the direction of the arrow.
Page 125
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Control Panel Control Panel Guide Pin Connector (CN405) 2. Open the Top Cover. 1. Disconnect the connector from the Main Board Assy. 3. Remove the two screws. A) Silver / M3x6 / S-Tite: One piece B) Silver / M3x10 / P-Tite: One piece 4.
Page 126
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Control Panel Board Left Cover Step 1 Metal plate Step 2,3 Connector Hooks Left Cover Control Panel Board 1. Remove the two screws, and remove the metal plate. 1. Open the Top Cover. A) Silver / M3x6 / P-Tite: Two pieces 2.
Page 127
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Top Cover Left Cooling Fan Motor Duct Clamp Hook Grounding Spring Connector Hook 1. Remove the two screws, and remove the Top Cover. 1. Disconnect the connector from the LVPS Unit, and release the cables from the two Clamps.
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B 4.3.9 Group 9 Laser Scanner Unit CONTENT Eraser Lamp Parts/Units to be Disassembled Guide Laser Scanner Unit Eraser Lamp DISASSEMBLY AND ASSEMBLY Main Unit Disassembly/Reassembly Confidential...
Page 129
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B DISASSEMBLY FLOWCHART Start Controller Cover (P. 121) Right Cover (P. 121) Control Panel (P. 122) Left Cover (P. 123) Top Cover (P. 123) Laser Scanner Unit (P. 124) Eraser Lamp (P. 125) DISASSEMBLY AND ASSEMBLY...
Page 130
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Controller Cover Right Cover Hooks Controller Cover 1. Remove the screw. 1. Open the Front Cover. A) Silver / M3x6 / S-Tite: One piece 2. Slightly pull out the Paper Cassette. 2. Remove the Controller Cover in the direction of the arrow.
Page 131
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Control Panel Control Panel Guide Pin Connector (CN405) 2. Open the Top Cover. 1. Disconnect the connector from the Main Board Assy. 3. Remove the two screws. A) Silver / M3x6 / S-Tite: One piece B) Silver / M3x10 / P-Tite: One piece 4.
Page 132
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Left Cover Top Cover Hooks Left Cover 1. Open the Top Cover. 1. Remove the two screws, and remove the Top Cover. 2. Slightly pull out the Paper Cassette. A) Silver / M3x6 / P-Tite: Two pieces 3.
Page 133
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Laser Scanner Unit Clamp Step 2 Laser Scanner Unit Step 3 Connector (YC819) 1. Disconnect the connector from the Main Board Assy. 4. Remove the four screws, and remove the Laser Scanner Unit. 2. Release the cables from the Clamp.
Page 134
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Eraser Lamp Eraser Lamp Connector Holders 1. Disconnect the connector from the Eraser Lamp. 2. Remove the Eraser Lamp from both left and right holders. DISASSEMBLY AND ASSEMBLY Main Unit Disassembly/Reassembly Confidential...
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B 4.3.10 Group 10 CONTENT Middle Roller Parts/Units to be Disassembled Guide Middle Roller Paper Feed Roller Separation Roller Paper Feed Roller Separation Roller DISASSEMBLY AND ASSEMBLY Main Unit Disassembly/Reassembly Confidential...
Page 136
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B DISASSEMBLY FLOWCHART Start Paper Cassette (P. 128) Middle Roller Paper Feed Roller Separation Roller (P. 128) (P. 129) (P. 129) DISASSEMBLY AND ASSEMBLY Main Unit Disassembly/Reassembly Confidential...
Page 137
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Paper Cassette Middle Roller Bearing Retainers Shaft Paper Cassette Middle Roller Bearings 1. Remove the Paper Cassette. 1. Remove the Middle Roller from the shaft and the two bearing retainers. 2. Remove the two bearings from the Middle Roller.
Page 138
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Paper Feed Roller Separation Roller Separation Roller Guide Unlock Holder Hooks Cassette Back side Cassette Unlock Holder Paper Feed Roller Lock Lever 1. While pressing the tab ( ), slide the Unlock Holder ( 2. Push the Lock Lever and remove the Paper Feed Roller.
Page 139
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Guide Pin Separation Roller Separation Roller Projection Guide Pin Spring Separation Roller Install the Separation Roller following the procedure below. 1. Insert the grooves of the Separation Roller over the guide pins of the Cassette.
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B 4.3.11 Group 11 CONTENT Parts/Units to be Disassembled Guide PF Paper Feed Motor PF Paper Feed Motor PF Paper Feed Clutch PF Paper Conveyance Clutch PF Paper Feed Clutch PF Paper Conveyance Clutch DISASSEMBLY AND ASSEMBLY...
Page 141
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B DISASSEMBLY FLOWCHART (CONSUMABLES) Start Paper Cassette (P. 133) Top Cover (P. 133) Paper Feed Unit (P. 134) PF Paper Feed Motor PF Paper Feed Clutch (P. 134) (P. 135) PF Paper Conveyance Clutch (P. 135)
Page 142
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Paper Cassette Top Cover Top Cover Paper Cassette Hooks 1. Remove the Paper Cassette. 1. Remove the two screws. A) Silver / M3x6 / S-Tite: Two pieces 2. Disengage the two hooks by inserting a flat-blade screwdriver or similar tool into a gap between the Top Cover and the Paper Feed Unit, and remove the Top Cover.
Page 143
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Paper Feed Unit PF Paper Feed Motor PF Paper Feed Motor Connector Paper Feed Unit 1. Remove the Paper Feed Unit upward. 1. Remove the four screws. A) Silver / M3x6 / S-Tite: Four pieces 2.
Page 144
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B PF Paper Feed Clutch PF Paper Conveyance Clutch Clamps PF Paper Conveyance Clutch Clamp Relay Connector Relay Connector PF Paper Feed Clutch Tab and Rotation Tab and Stopper Rotation Stopper 1. Release the cables from the three clamps and disconnect the relay connector.
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B 4.3.12 Group 12 CONTENT PF Main Board Parts/Units to be Disassembled Guide PF Main Board PF Paper Feed Sensor PF Paper Feed Sensor DISASSEMBLY AND ASSEMBLY Main Unit Disassembly/Reassembly Confidential...
Page 146
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B DISASSEMBLY FLOWCHART (CONSUMABLES) Start Top Cover (P. 138) PF Main Board PF Paper Feed Sensor (P. 139) (P. 138) DISASSEMBLY AND ASSEMBLY Main Unit Disassembly/Reassembly Confidential...
Page 147
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Top Cover PF Main Board Grounding Terminal Top Cover Hooks Connector 1. Remove the two screws. 1. Remove the two screws. A) Silver / M3x6 / S-Tite: Two pieces A) Silver / M3x6 / S-Tite: Two pieces 2.
Page 148
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B PF Paper Feed Sensor Connector Actuator Hook PF Paper Feed Sensor 1. Remove the actuator. 2. Disengage the hook and remove the PF Paper Feed Sensor. 3. Disconnect the connector from the PF Paper Feed Sensor.
Required Jig & Tool Reference Main Board Assy. After replaced Writing of USB-ID Execute the item using the dedicated program. EPSON Page Printer Main Board Page 142 with a new one Initialization Tool As needed Updating of controller Execute the item using the dedicated program.
“Auto selection” since a printer detected by Program name the auto detection varies according to the communication status. EPSON Page Printer Main Board Initialization Tool Operating environment Windows95/OSR2.0 or later, Windows98, Windows Me, Windows 2000/XP Interface to be used Figure 5-1.
Page 152
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B WRITING METHOD USB ID The method of writing USB ID differs according to the condition of the main board. Referring to the following table, figure out what to do depending on the condition. For the operational procedure, follow the instructions shown by the program.
Page 153
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Model ID Select [Initial Setting], and select the model name, then click the [Write] button. CONFIRMING THE WRITTEN ID When writing USB ID is finished, print a status sheet to confirm that the serial number printed on the sheet is identical to that on the label attached to the printer.
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B 5.2.2 Updating firmware This section explains how to update the firmwares. Controller firmware Engine controller firmware OUTLINE Operation Unit Data format Panel operation Tool Controller Not required Required Required Required Engine Controller Required Required First use the RCC file to update the controller firmware. Only when the update using the RCC file is failed, use the CRB file.
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B 5.2.2.1 Controller Firmware Update Procedure RCC data format CRB data format Check the current version. Print a status sheet, and check the current firmware version. Print a status sheet, and check the current firmware version.
Page 156
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Procedure RCC data format CRB data format When the transfer is complete, “completed” window pops up. Click [OK]. “Completion” pop-up window will be displayed when the data transfer is finished. Click on the [OK]. While receiving data, the Ready light blinks and the Paper, Toner, Memory lights turn on.
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B 5.2.2.2 Engine Controller Firmware Update Procedure Method Check the current version. Print a status sheet or engine status sheet, and check the current firmware version. After turning the power off for both the printer and computer, connect them with a parallel or USB cable.
Page 158
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Procedure Method When updating the program data is finished, the checksum will be indicated on the LCD panel. Confirm the checksum. Confirm the checksum. Reboot the Printer. Turn the printer off and back on. Print the status sheet.
Page 159
C H A P T E R MAINTENANCE Confidential...
Page 160
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B 6.1 Cleaning MAIN UNIT Printer exterior surface Clean the parts listed in the table below according to the printer condition. Table 6-1. Cleaning Wipe the surface clean with a cloth wrung out of water. Unit...
Page 161
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Charging wire Paper feed roller & Separation roller (MP tray) Slide the green tab of the photoconductor unit from side to side several times. Clean the surface of the roller located at the position shown below using a cloth When finished, put the tab back into place.
Page 162
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B OPTIONAL CASSETTE UNIT Paper feed roller & Separation roller (Optional cassette unit) While rotating the roller manually, wipe its rubber surface with a cloth wrung out of water. Figure 6-6. Cleaning Paper Feed Roller & Separation Roller...
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B 7.1.2 Board Connection Summary LVPS UNIT YC104 YC105 YC102 YC103 YC101 Figure 7-1. Board Diagram Connector No. Destination Pin No. Signal Name Measured Voltage Function YC101 AC inlet LIVE AC100V AC power source NEUTRAL AC100V...
Page 166
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Connector No. Destination Pin No. Signal Name Measured Voltage Function YC103 HVPS unit +24V2 DC24V DC24V power source via the interlock switch PGND Ground PGND Ground YC104 Left cooling fan motor +24V1 DC24V DC24V power source...
Page 168
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Connector No. Destination Pin No. Signal Name Measured Voltage Function CN405 Control panel board +3.3V DC3.3V DC3.3V power source Analog Job Cancel button: On/Off Analog Information button: On/Off LED0 DC3.3V/0V Ready LED: On/Off LED4 DC3.3V/0V...
Page 169
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Connector No. Destination Pin No. Signal Name Measured Voltage Function YC809 MP paper feed solenoid +24V3 DC24V DC24V power source MPFDRN DC0V/24V MP paper feed solenoid: On/Off YC811 HVPS unit +24V1 DC24V DC24V power source +3.3V1...
Page 170
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Connector No. Destination Pin No. Signal Name Measured Voltage Function YC817 Duplex solenoid DUDR1 DC0V/24V Duplex solenoid (activate): On/Off COMMON DC24V DC24V power source DUDR2 DC0V/24V Duplex solenoid (return): On/Off YC818 The first optional cassette unit...
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B 7.2 Control Panel Special Operations This printer provides the special functions listed in the following table by means of the special button operations. Never disclose these special operations to the users. They are intended to be used for product development and service.
Page 172
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Function Operation Method Explanation Maintenance mode Turn the power ON while holding down the [Information] The Engine Status Sheet and the Print Log Report are printed. (Printing Engine Status Sheet and button, and press the [Information] button again when the Print Log Report) printer is started up.
Page 173
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Function Operation Method Explanation Printer adjustment mode 1. Select the [Optional settings] tab of the printer driver. Physical offset can be configured. For more details, see “7.2.2 Special Menu” on page 165. (Setting of physical offset) 2.
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B 7.2.2 Special Menu The following special adjustment menu is provided. The underlined values are default values. PRINTER ADJUSTMENT FUNCTION Setting item Settings Explanation Vertical -3.5 Physical offset for the front of a page is configured. The unit is “mm”. The value can be Horizontal -3.5...
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B 7.3 Information Sheet Table 7-1. Status Sheet Information Location Item Explanation Footer The character string includes the following information. 7.3.1 Status Sheet information Program ROM device type The information printed on the status sheet are described in the table below.
Page 176
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Figure 7-3. Status Sheet Example APPENDIX Information Sheet Confidential...
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B 7.3.2 Engine Status Sheet Table 7-2. Engine Status Sheet Information Location Item Unit Explanation Table 7-2. Engine Status Sheet Information Error Log The following information for each error is printed; panel Location Item Unit Explanation messages, EJL status code, the number of printed pages, jam code, paper size, paper type, date and time.
Page 178
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Figure 7-4. Engine Status Sheet Example APPENDIX Information Sheet Confidential...
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B 7.3.3 Print Log Report Table 7-3. Print Log Report Information Location Item Unit Explanation Table 7-3. Print Log Report Information Toner cartridge Current G or N / pages Toner cartridge type* and the Location Item...
Page 180
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Figure 7-5. Print Log Report Example APPENDIX Information Sheet Confidential...
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B 7.4 Exploded Diagram / Parts List ACULASER M2000D/M2010D Table 7-4. Case Ref. No. Name 01-005 STOPPER PAPER 01-014 COVER LEFT 01-015 COVER RIGHT 01-016 COVER DIMM 01-017 SCREW BOX 01-A01 COVER TOP SUB ASSY SP...
Page 182
Only numbered Service Parts are available. CA07-CASE-011 01-A01 01-014 01-A02 01-015 01-005 01-017 01-A04 01-016 01-A03 FOR EPSON AcuLaser M2000D/DN,EPSON AcuLaser M2010D/DN,LP-S300/LP-S300N NO.01 Rev.01 CA07...
Page 183
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Table 7-5. Electric Ref. No. Name 11-001 “BOARD ASSY,MAIN” 11-002 SWITCHING REGULATOR 230V 11-003 LEVER LOCK CASSETTE 11-005 SPRING INTERLOCK SW 11-006 PIN CASSETTE 11-007 SPRING PIN CASSETTE 11-011 COVER BASE LOW 11-012 SPRING LOCK CASSETTE...
Page 184
Only numbered Service Parts are available. CA07-ELEC-011 11-020 11-021 11-012 11-030 11-005 11-031 11-012 11-013 11-003 11-001 11-029 11-028 11-014 11-002 11-018 11-027 11-024 11-006 11-007 11-032 11-011 FOR EPSON AcuLaser M2000D/DN,EPSON AcuLaser M2010D/DN NO.11 Rev.01 CA07...
Page 185
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Table 7-6. Mechanism Table 7-6. Mechanism Ref. No. Name Ref. No. Name 02-039 BUSH 4 DU ROLL 02-001 LOCK COVER TOP R 02-042 PAD FRICTION MPF 02-002 SP BOTTOM MPF L 02-043 PLATE BOTTOM MPF...
Page 187
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Table 7-7. Mechanism Ref. No. Name 03-001 GUIDE SIDE L 03-002 GUIDE SIDE R 03-003 LEVER BASE CAS REAR 03-004 SPRING BASE CAS REAR 03-005 GUIDE RETARD 03-006 HOLDER RETARD 03-007 SPRING FIX 03-008 SIZE FIX...
Page 188
Only numbered Service Parts are available. CA07-MECH-021 03-020 03-001 03-028 03-A01 03-014 03-025 03-017 03-018 03-005 03-002 03-016 03-024 03-027 03-013 03-006 03-026 03-019 03-003 03-007 03-008 03-004 03-010 03-015 FOR EPSON AcuLaser M2000D/DN,EPSON AcuLaser M2010D/DN,LP-S300/LP-S300N NO.03 Rev.01 CA07...
Page 189
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Table 7-8. Mechanism Table 7-8. Mechanism Ref. No. Name Ref. No. Name 04-047 GEAR Z16L TC 04-001 RING STOPPER /A-49 FEED A4 04-048 BUSH TC R 04-002 BUSH REGIST C /B-11 FRAME A3 04-049 LEVER RELEASE TC L...
Page 193
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Table 7-10. Mechanism Ref. No. Name 06-001 MC-130 06-A01 DK-130SE APPENDIX Exploded Diagram / Parts List Confidential...
Page 194
Only numbered Service Parts are available. CA07-MECH-051 06-001 06-A01 FOR EPSON AcuLaser M2000D/DN,EPSON AcuLaser M2010D/DN,LP-S300/LP-S300N NO.06 Rev.01 CA07...
Page 195
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Table 7-11. Mechanism Ref. No. Name 07-001 DV-130(E) WITH TC APPENDIX Exploded Diagram / Parts List Confidential...
Page 196
Only numbered Service Parts are available. CA07-MECH-061 07-001 FOR EPSON AcuLaser M2000D/DN,EPSON AcuLaser M2010D/DN,LP-S300/LP-S300N NO.07 Rev.01 CA07...
Page 197
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Table 7-12. Mechanism Ref. No. Name 08-043 LEVER FUSER R 08-044 LEVER FUSER L 08-A01 FK-130(E) APPENDIX Exploded Diagram / Parts List Confidential...
Page 198
Only numbered Service Parts are available. CA07-MECH-071 08-A01 08-044 08-043 FOR EPSON AcuLaser M2000D/DN,EPSON AcuLaser M2010D/DN,LP-S300/LP-S300N NO.08 Rev.01 CA07...
Page 199
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Table 7-13. Mechanism Ref. No. Name 09-030 SOLENOID MPF 09-031 RING STOPPER /A-49 FEED A4 09-033 “BAND,RSG-100(KITAGAWA)” 09-034 BUSH DU 09-035 GEAR Z25R DU FEED 09-036 GEAR Z26L DU MID 09-037 SPRING EARTH CASSETTE 09-040...
Page 201
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Table 7-14. Mechanism Ref. No. Name 10-001 BUSH DU /B-11 FRAME A3 10-002 PULLEY MID /B-11 FRAME A4 10-003 SPRING DU R /B-11 FRAME A4 10-004 SPRING HOLDER L /B-11 FRAME A4 10-005 SPRING HOLDER R /B-11 FRAME A4...
Page 202
Only numbered Service Parts are available. CA07-MECH-091 10-010 10-006 10-014 01-010 10-009 10-008 10-003 10-014 10-002 10-004 10-012 10-007 10-002 10-005 10-001 10-013 10-015 10-006 10-001 FOR EPSON AcuLaser M2000D/DN,EPSON AcuLaser M2010D/DN,LP-S300/LP-S300N NO.10 Rev.01 CA07...
Page 203
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B ACULASER M2000DN/M2010DN Table 7-15. Case Ref. No. Name 01-005 STOPPER PAPER 01-014 COVER LEFT 01-015 COVER RIGHT 01-016 COVER DIMM 01-017 SCREW BOX 01-A01 COVER TOP SUB ASSY SP 01-A02 LID TOP SP E 01-A03...
Page 204
Only numbered Service Parts are available. CA07-CASE-011 01-A01 01-014 01-A02 01-015 01-005 01-017 01-A04 01-016 01-A03 FOR EPSON AcuLaser M2000D/DN,EPSON AcuLaser M2010D/DN,LP-S300/LP-S300N NO.01 Rev.01 CA07...
Page 205
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Table 7-16. Electric Ref. No. Name 11-001 “BOARD ASSY,MAIN” 11-002 SWITCHING REGULATOR 230V 11-003 LEVER LOCK CASSETTE 11-005 SPRING INTERLOCK SW 11-006 PIN CASSETTE 11-007 SPRING PIN CASSETTE 11-011 COVER BASE LOW 11-012 SPRING LOCK CASSETTE...
Page 206
Only numbered Service Parts are available. CA07-ELEC-011 11-020 11-021 11-012 11-030 11-005 11-031 11-012 11-013 11-003 11-001 11-029 11-028 11-014 11-002 11-018 11-027 11-024 11-006 11-007 11-032 11-011 FOR EPSON AcuLaser M2000D/DN,EPSON AcuLaser M2010D/DN NO.11 Rev.01 CA07...
Page 207
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Table 7-17. MECA Ref. No. Name 03-001 GUIDE SIDE L 03-002 GUIDE SIDE R 03-003 LEVER BASE CAS REAR 03-004 SPRING BASE CAS REAR 03-005 GUIDE RETARD 03-006 HOLDER RETARD 03-007 SPRING FIX 03-008 SIZE FIX...
Page 209
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Table 7-18. Mechanism Table 7-18. Mechanism Ref. No. Name Ref. No. Name 04-047 GEAR Z16L TC 04-001 RING STOPPER /A-49 FEED A4 04-048 BUSH TC R 04-002 BUSH REGIST C /B-11 FRAME A3 04-049 LEVER RELEASE TC L...
Page 210
Only numbered Service Parts are available. CA07-MECH-021 03-020 03-001 03-028 03-A01 03-014 03-025 03-017 03-018 03-005 03-002 03-016 03-024 03-027 03-013 03-006 03-026 03-019 03-003 03-007 03-008 03-004 03-010 03-015 FOR EPSON AcuLaser M2000D/DN,EPSON AcuLaser M2010D/DN,LP-S300/LP-S300N NO.03 Rev.01 CA07...
Page 211
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Table 7-19. Mechanism Table 7-19. Mechanism Ref. No. Name Ref. No. Name 04-047 GEAR Z16L TC 04-001 RING STOPPER /A-49 FEED A4 04-048 BUSH TC R 04-002 BUSH REGIST C /B-11 FRAME A3 04-049 LEVER RELEASE TC L...
Page 215
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Table 7-21. Mechanism Ref. No. Name 06-001 MC-130 06-A01 DK-130SE APPENDIX Exploded Diagram / Parts List Confidential...
Page 216
Only numbered Service Parts are available. CA07-MECH-051 06-001 06-A01 FOR EPSON AcuLaser M2000D/DN,EPSON AcuLaser M2010D/DN,LP-S300/LP-S300N NO.06 Rev.01 CA07...
Page 217
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Table 7-22. Mechanism Ref. No. Name 07-001 DV-130(E) WITH TC APPENDIX Exploded Diagram / Parts List Confidential...
Page 218
Only numbered Service Parts are available. CA07-MECH-061 07-001 FOR EPSON AcuLaser M2000D/DN,EPSON AcuLaser M2010D/DN,LP-S300/LP-S300N NO.07 Rev.01 CA07...
Page 219
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Table 7-23. Mechanism Ref. No. Name 08-043 LEVER FUSER R 08-044 LEVER FUSER L 08-A01 FK-130(E) APPENDIX Exploded Diagram / Parts List Confidential...
Page 220
Only numbered Service Parts are available. CA07-MECH-071 08-A01 08-044 08-043 FOR EPSON AcuLaser M2000D/DN,EPSON AcuLaser M2010D/DN,LP-S300/LP-S300N NO.08 Rev.01 CA07...
Page 221
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Table 7-24. Mechanism Ref. No. Name 09-030 SOLENOID MPF 09-031 RING STOPPER /A-49 FEED A4 09-033 “BAND,RSG-100(KITAGAWA)” 09-034 BUSH DU 09-035 GEAR Z25R DU FEED 09-036 GEAR Z26L DU MID 09-037 SPRING EARTH CASSETTE 09-040...
Page 223
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Table 7-25. Mechanism Ref. No. Name 10-001 BUSH DU /B-11 FRAME A3 10-002 PULLEY MID /B-11 FRAME A4 10-003 SPRING DU R /B-11 FRAME A4 10-004 SPRING HOLDER L /B-11 FRAME A4 10-005 SPRING HOLDER R /B-11 FRAME A4...
Page 224
Only numbered Service Parts are available. CA07-MECH-091 10-010 10-006 10-014 01-010 10-009 10-008 10-003 10-014 10-002 10-004 10-012 10-007 10-002 10-005 10-001 10-013 10-015 10-006 10-001 FOR EPSON AcuLaser M2000D/DN,EPSON AcuLaser M2010D/DN,LP-S300/LP-S300N NO.10 Rev.01 CA07...
Page 225
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B OPTION CASSETTE UNIT Table 7-26. Option Ref. No. Name 01-001 SENSOR OPT. 01-013 FOOT /43307C0007 A4 01-014 MOTOR FEED 01-015 CLUTCH REG 01-016 ACTUATOR 01-018 PIN DRAWER 01-019 BASE (EP) 01-020 SHAFT MIDDLE C 01-021...
Page 227
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B Table 7-27. Option Ref. No. Name 02-001 STOPPER PAPER 02-002 POSITIONING FOLIO PAPER 02-003 GUIDE SIDE L 02-004 GUIDE SIDE R 02-005 SHAFT MID MP 02-006 PULLEY MID MP 02-010 LEVER SIDE 02-011 SPRING CASSETTE...
Page 228
Only numbered Service Parts are available. C802-OPTI-194 02-012 02-002 02-013 02-010 02-024 02-029 02-022 02-001 02-023 02-004 02-A01 02-026 02-013 02-011 02-016 02-025 02-028 02-014 02-015 02-020 02-006 02-005 02-017 02-011 02-018 02-006 02-025 02-027 02-019 02-021 FOR 250 Sheet Paper Cassette Unit NO.02 Rev.01...