KitchenAid Kitchen Aid KICU500X Technical Education page 36

Service Code Failure Description
Shown on Display
F-12 Coil under current
F-21 Supply power frequency
F-25 Stuck fan on power control board
(Right or left side fan, depending
on which side of the display the
failure is on.)
Troubleshooting (continued)
WARNING
Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before
operating.
Failure to do so can result in death or
electrical shock.
Failure/Error Codes
Type of Failure
Type 1
Type 2
Type 2
Repair Suggestions
1. Check for the correct connections at T2A - T2B or T3A - T3B on
the power control board (whichever connection the burner is
plugged into) by completing the following steps.
2. Disconnect power.
3. Replace the burner coil.
4. Replace all parts and panels before operating.
5. Reconnect power.
6. Recon gure the cooktop following the directions in "Manual
Con guration Mode."
7. Check for proper operation.
8. If everything operates, end service. If error code still appears,
disconnect power and go to Step 9.
9. Replace the power control board.
10. Replace all parts and panels before operating.
11. Reconnect power.
12. Recon gure the cooktop following the directions in "Manual
Con guration Mode."
1. Disconnect power.
2. Replace the power control board.
3. Replace all parts and panels before operating.
4. Reconnect power.
5. Recon gure the cooktop following the directions in "Manual
Con guration Mode."
6. If the issue is not xed, contact a quali ed electrician to verify the
frequency of the home power supply is 60 Hz.
1. Disconnect power.
2. Check that the cooling fan connector is rmly plugged in.
3. Replace all parts and panels before operating.
4. Reconnect power.
5. If the issue is not xed, disconnect power.
6. Replace the cooling fan.
7. Replace all parts and panels before operating.
8. Reconnect the power.
9. If the issue is not xed, disconnect power.
10. Replace the power control board.
11. Replace all parts and panels before operating.
12. Reconnect power.
13. Recon gure the cooktop following the directions in "Manual
Con guration Mode."
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